no wifi and no instructions for parking if arriving by car

friendly staff with 24 hour reception and room service

kids loved

no bar open in the evening that i could see.

hard pillows but i m used to feather, no room service but it s not a massive hotel

no pen,laundry bag, any toiletries

our room apposite laundry room, bit noisy.

liked the room and the bathroom and had all facilities our bed was decorated for us with red petals n swan made

modern property room service ohh my god quick gorgess and fantastic breakfast

modern, clean, wellness / spa access added bonus

parking, clean, staff was very friendly

lovely people, parking, amazing location

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel,

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

ample parking across road

maybe the loud laundry vehicle under my room at 4

the people who deliver the laundry (outside my door at 4:20am) we re making such a noise conversing and

the receptionist did suggest they may have come in through the window as they are backed up to laundry mat but

the room after letting them know it was my birthday & decorated the bed with a birthday card, petals, balloons

our room was a little dated but we did ask for early check in so may be we got an old room

no wi-fi, no restaurant, no laundry, no room service , no kitchen

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

were very clean the menu and food was outstanding and had a excellent choice of beers in the bar shame there

grubby walls and carpet, uncomfortable bed and pillows, plug that didnt fit plughole, kids stickers all over

room service could have been better, ordered food from outside and drinks from the hotel , but was

same breakfast everyday laundry services expensive

good gym by normal hotel standards

room and bathroom comfy bed air con staff gym parking 24 hours for 18 right outside the property is

prompt room service

bar and breakfast staff very friendly and excellent service

big room, fridge and kettle in the room, good breakfast, nice staff, 24/7 food service options, bar on the

facilities were good. liked the gym.

there a little gym too to do exercise and the foot the rueben the chef cooks is top class the guy should be in

the breakfast was also great, and the overall atmosphere was delightful

breakfast was better than expected, otherwise pretty standard

high laundry price.

the bed provided for kids were extremely comfortable and spacious

bed very comfy and good size. breakfast very good. very good size smart tv

gym was also nice and quiet, not packed at all

strong wifi and good gym facilities

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

free parking and wifi

free parking which is always a bonus

large tesco right across the road and the free parking on hotel grounds is always a great addition in

at reception did not come across as friendly given me the keys to the room and walked away the room service was

wifi was not working.

they didn't have laundry

wifi is excellent speed and great for streaming

loved late check out at 11 am

no much for my son no kids menu had to ask and given list on piece of paper

the bar lady was extremely rude on our first

no laundry service available. no breakfast option.

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

to a small apartment, loaded with the latest tech, multiple tv's and even a washing machine for laundry

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of

no bar which was

laundry would be a nice option and perhaps rotating the breakfast options

had hoped that the bathroom would have heated equipment to dry laundry or towels

the lack of self-service laundry facility

was the same no on-site laundry front desk could have a list of restaurants available in the

that we didn't like - but would have been good to have a soft drink at the bar - but only did mini cans of coke

there was dirty laundry in the corridor as you had to walk to your room

they will charge you fortune for laundry

the check-in experience is very good the breakfast is delicious

i did like the bar in the lobby

friendly efficient staff very clean great breakfast we found the location great as close to a tube station as

laundry fee is high

breakfast was good location spot on

stayed for ed sheeran concert beautiful hotel nice bar area and lovely friendly staff

but we appreciated the complementary breakfast

ordered room service and the bread with the soup was mouldy so kids stopped eating - this was quickly dealt with

bathroom dirty, ground floor bedroom window didn't shut properly and was right by the outdoor laundry, no privacy

not have free wifi

clean, comfortable bed and pillows, they clean the room everyday and replace water and food for breakfast, all

wifi did not reach my room, so i had to use my mobile data connection, which could be an issue for

was only toast, with jam or butter available for breakfast or cereal would have been even better if there was

great breakfast included comfortable rooms, clean, quiet , good coffee, even a dry cleaner/laundry across the

i think it slipped through from the laundry company and just got missed when making the bed up and probably

beautiful rooms lovely fresh cooked breakfast and free parking

very friendly reception staff, easy check-in, fast wifi, comfortable bed.

the staff member was prompt when i called room service, and made alterations so it was out of view and apologised

room temp is low. wifi in morning slow

if i could improve anything it would be that the bar remains open later (although not too much of a problem as

are small, the hotel is a bit far from the train station so it is challenging with kids

i wish i had a little table in the room. wifi was sometimes off or not strong for zoom meetings.

1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of free wifi in the hotel

2 minutes from the gym and 10 min

early check in

availability of in house gym. the towels are hard.

had been travelling from very early that morning and wanted to check in early to prepare for our event that

charged 20 for early check in when our room was ready and given it had taken me several hours to get there

location very close a supermarket, fastfoods, laundry, and rail line

a four star hotel we expected their to be a laundry service and room service

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen,

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

along the corridor few meters away from our bedroom door the hotels laundry/storage room was always wide open

they do laundry but it came back damp and smelling of cigarettes

untidy interior with laundry bags and too much clutter that should

really enjoyed the english breakfast served to my room - good start for my day in the morning before heading

accessible guest wifi also

was shocking, the tv was way to tiny to use let me not get on to the wifi it was non existent and to further

of laundry self service units(pay and use) like the ones in singapore, lack of variety in the

lemon or limes in the bar ordered corona beer no lime and a gin and tonic no lemon when a staff member could

the only difficulty i had was that there is no early check in option and i arrived at the hotel 6 hours early

the staff checked us in at 1am and were very friendly and got us a drink at the bar etc

when you wake up in the night gasping for a drink but know the bar would be closed

free wifi although signal wasn't always great

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

rooms are above a busy restaurant/wine bar

also the bar and restaurant downstairs is exquisite and sincerely underrated i had a great night

unbelievable bar restaurant area

lovely surrounding's.. beautiful place..great free parking.

to our dissatisfaction they offered us free breakfast however were told by the waiter that my kids are not

, snacks and drinks in room, nice coffee and tea (nespresso), a bar in main building, room service etc

wifi is working perfectly good

loads of parking if you need

waited a long time to be served at bar ( we were shown to the bar because our rooms were not ready - see other

seating in bar could be more interesting and comfortable

room service i had pre-ordered had not been prepared for my late arrival

the decision to close the hotel later this year facilities have declined - no room service, very restricted food

nice bar area

walls were paper thin and could here everything slamming doors, shouting neighbours, kids crying

clean, parking outside the front which is great

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing

wifi was very poor which was a bit of a problem

people round the area with kids were walking around at 2

provide more services like laundry cleaning, slippers and higher quality toiletries in the room, more channels

laundry facilities were expensive

there are nearby grocery stores, coffee shops, and a laundry, adding to the appeal

no laundry facilities or laundromat close by

laundry facilities on site were also helpful

location, cleanliness, number of bathrooms, linen, bedding, towels, kitchen, terrace area

lovely wee terrace to sit out on just off the main kitchen, which is available to use for guests and everything

the kitchen and outdoor dining area are very nice, too

i really liked the shared kitchen and outside covered terrace

shared kitchen space was clean and really great to be able to prepare / eat in comfort

continental breakfast was included with booking which i didn’t realise and was very good

the staff was amazing,and the breakfast was just the perfect selection

i suppose they would like you to go to the bar area and purchase it

wifi not working in the room, only works in public areas.

very good staff and the bar lady was excellent

towels left in the bath for laundry were ignored on one day - but towels hung on the door pegs for re-use were

laundry is quite expensive, but we found a lovely self-laundry place a few steps further along high

cost us 121 for a load of laundry, incl 4 each for my wife s smalls (i could hold 5 pairs in one fist

my first time checking in a hotel with no fridge, ground floor with laundry area window view, dark corridor

gym which is why we booked here

staff were friendly, but the rooms became very stuffy with no windows, and being placed under the laundry room

i was sleeping at 6 am start a really bad noises i think from laundry i couldn t sleep

location with tesco, starbucks, and laundry services just right at the doorstep

very close to local amenities (tesco express, convenience stores, coffee shops, pharmacies, laundry services,

great laundry facility right next door

we immediately asked about laundry service when we arrived, as we would be in europe for two weeks, and the

the room service first of all was top standard, the staff were extremely friendly and the room, amazing

we had arrived on long-haul with kids so we’re exhausted

wifi was sporadic at best - otherwise everything else was great.

very clean, staff were very helpful and friendly, and there is a small bar to meet up with.

shower, cleaning the pool, breakfast was amazing

the hotel is new, modern, very clean rooms, nice bathrooms, great bar and restaurant with decent food

very modern and new. good parking and free wifi. food at bar was fantastic.

room service was prompt and polite

the breakfast was a little expensive

laundry in basement - 5 to wash and dry a load

a very modern facility. gym. free laundry facility.

laundry facilities and gym were both available, but both very small, and away in a corner of the

spacious apartment, in-house free laundry facility and scenic surroundings.

gym room and laundry room too dark

pool in a private gym which was fine but the private members did not take well to us taking the

of our very expensive new years eve stay and you have to leave the hotel to use the bannnantynes pool which was

the service is fast and efficient, and whenever i requested anything from room service, it was delivered to my

wifi access didn't work for me or my partner

a gym

very comfy bed, great shower, free laundry, friendly & helpful staff.

laundry room was a bonus

excellent position and cleanliness, laundry fantastic!!!

it s very comfortable to have a kitchenette in the room and the laundry facility on site

loved having laundry onsite as well