breakfast and laundry facilities

the on site laundry was convenient.

pool was heated and rooms have nice appliances.

room was spacious and modern with a full-sized kitchenette

parking, the room was more than an hour late but no later check out, no towels in pool area, lol,

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

nice pool area and workout room

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

after the phones started ringing a women finally came out from the dark gym with a man following behind her

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

the front desk staff was amazing and the lady in the lobby early in the morning for breakfast was so sweet

parking was good

small parking lot

nice indoor pool but too cold for us to

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

breakfast also exceeded expectations

the pool was cold and there wasn't a hot tub.

open just a little bit, like other hotels, so that we could let some fresh air into the room gym could be a

swimming pool could have been warmer, but that s it.

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

breakfast was not available. very disappointing.

breakfast was better than expected. staff was polite and helping.

the pool water was not very warm. there were small worms outside of the pool on the floor.

pool was cold. main entrance not evident from the road.

the late night laundry area being used as we were in104 directly across from room.

i thought it was weird to be in a basement setting with window view below parking lot level.

very good, your staff in kitchen was great

parking was a little tight when everyone was in for the night

breakfast was good everything was great

whatever laundry detergent they used my body didn't like. not there fault

breakfast eggs were not good....

no pool

breakfast was just fine.

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

laundry facilities were nice to have but the water came out hot when we selected cold

it was very helpful to have laundry facilities on site

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

the hotel was excellent condition and very and the breakfast was excellent

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room

didn t like that it advertised pool and hot tub and when arriving the pool and hot tub were closed

i didn t use the indoor pool but i did look at it and it was very clean

one for me and one for the kids

the swimming pool was too cold should have a heating pool

the staff and the fact that you have affordable laundry service. and good breakfast

trash all over on the 3rd floor in the laundry area

the laundry room which was a great value and convenient

we had dirty laundry and in vacuumed carpet in our first room

staff was very friendly, the hotel decor was modern, rooms clean & breakfast was nice for a continental breakfast

a large and has a fully functioning kitchen and large spaces

real nice breakfast and very comfortable bed

not enough parking spaces in front of the main entrance to hotel.

very clean establishment and the breakfast was covid friendly

kitchen

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

the spa tubs are great, but advise that you give the jets an initial quick clean out via fill/ run

it continued till midnight and kids were running and screaming

comfy bed, clean rooms, ample parking.

parking was hard to come by in spite of a large lot on a saturday night

room was great and the pool. great lounge too.

free parking and easy access to eateries

everyone and every amenity was perfect the breakfast and bar service was terrific

nice room, liked the kitchen

restaurant/ bar in parking lot closed at 10 p

they didn't come one of the days and did very minimal cleaning for a room with a kitchen

didn't particularly care for the breakfast menu.

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

served the purpose and parking was easy

the breakfast in the hotel lobby was quite expensive. also some loud neighbors up very late!

pool was smallish and was located right off the lobby

no breakfast.

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

location, for visiting tech companies around, the possibility of using the business center, laundry room, the

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

only $2 each to wash and dry a load of laundry

the bar experience was also great

the kids unsupervised at the pool

kids running up and down hall knocking on doo

bed was comfortable and the kids enjoyed the pool. hallways were clean.

the only think is the parking wasn t super accessible

the hotel did not have a guest laundry.

the only holiday inn express i have been to that has no laundry machines

wish the pool was warmer or there was a hot tub.

entrance to the hotel parking lot is difficult to see while in traffic.

the pool and work out area. and most definitely, the breakfast

location great. breakfast unavailable. coffee only.

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

breakfast, toothbrush, better tv

the tvs in the whole building worked properly i was there for a 8 day stay with my family and the wifi was

there were a lot of shady actions going on in the parking lot in the back, during the day and the night when

the combination of homely amenities like the kitchen & desk area

breakfast availability and selections

it was not at all anything to like. nor was there any wifi.

the space was good and easy parking

there was: - pet hair on the couch

charge on laundry.

the room was spacious & clean and breakfast was a great value

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on

breakfast is great

also, the lack of shoveling of the ice in the parking lot

additionally, almost impossible to use wifi if your device is not hooked into the hiltons portal

staying at a time when there were dozens of kids in both the pool and hot tub

clean and quiet, no kids .............

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

from check-in to the bar and the breakfast in the morning

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

laundry in the hallways looked really bad

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

was convenient and there was ample free parking

the hotel bar closed too early.

ordering room service

paid wifi

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

and maybe the fact that we had to pay an extra charge to have wifi in our room

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

good breakfast and spacious room

kitchen had full refrigerator and dish washer (which we didn't need to use

the kitchen.

having laundry in the premises.

no onsite laundry

no onsite laundry.

and the site advertised laundry facilities which i needed and chose this location because that would have helped

room layout distance to freeways close to several food options close to stores has laundry has full fridge has

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

very nice...very clean! staff was great....breakfast was good!

breakfast was great, the pool was a nice temperature for the kids and the staff was friendly

my kids loved him

curtains are sheer and the heavy ones just for decoration. parking lot lights shine right in.

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

free guest laundry facilities

with nice pool gym and guest laundry

free laundry was superb

i liked that they offered free laundry for the guests staying at the hotel

breakfast and laundry room not working

only negative i can say is that the entrance and exit of hotel parking lot is rough

couple arguing loudly in parking lot

easy check in/out, outside patio to enjoy breakfast

pool was closed

i could not connect with the internet. the wifi signal for my room was too weak to connect with

in that way, this motel shouldn't say free wifi

adequate parking and clean, spartan rooms

wouldn't feel safe bringing my kids here

pet-friendly.

i m not mistaken, she was head of housekeeping and was very disrespectful to my kids and more disrespectful

they have a good hot breakfast buffet with a variety to choose from

the price was worth it the hotel is beautiful and breakfast was very good

the hot water wasn t working, the wifi wasn t working

it's nice with kids to have a separate bedroom.

extra towels, we had 2 adult and 2 kids,so we ask for extra towels

available amenities like the gym and the free breakfast everyday

they did not have a hot breakfast this time like they promised

the staff was friendly and the room was clean. the breakfast was good.

in southfield, no domestic room service if not

clean and breakfast/dinner options

to the pool couldn't enjoy it kids without supervision jumping in the pool

the parking lot is bumpy and full of potholes, the landscaping is not cared for at all and makes the

the breakfast buffet was delicious, and again the staff was always making sure the guests were taken

booking for pool time.

to many people in the pool!

pool, room service, nice accommodations

pool

they gym was not taken care of. no towels, looked run down.

is great the only thing i did like is both times i stayed there the hallways are very noisy with kids running

the kids said the pool smelled like pee

the layout and decor. i didn't use it but the indoor pool was open

parking.

didn't like that fact that the kids was running around all day in the hallways especially at night

having only one small bar of bath soap for two people to share did not sit well with me

the wifi was good

i cheked in,there was an employee doing a really great job at cleaning up debris in the parking lot,and pulling

then they didn't give me at least half my money back and i had the king spa room

the bed and spa tub

bad wifi, dirty floor and no shower curtain

the security guard at night does an amazing job keeping kids quiet

to make matters worse, the shuttle dropped me off to an event i had

pool area could use some greenery

pool was comfortably warm and nice hot tub

plenty of parking as well

poor wifi connection

things like coffee and tea in the room. better wifi without paying for premium.

room service was phenomenal and walking distances to everything downtown

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

gym with two peloton bikes

laundry sitting in hallway for 1 1/2 days

1 staff worker who said there was no amenities and i found out they had a laundry room

the laundry room on the second floor was filthy

did like the kitchen area being able to cook and the convenience of the space to relax with the tv

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

yes, their pet fee is $75.

very clean. nice pool and they had breakfast that weekend. also they always have coffee.

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

this whole trip was centered around taking the kids swimming

don't like the fact i had to pay to do my laundry

paying for laundry

breakfast was ample and adequate with a reasonable choice

it was very clean and elegant looking. the breakfast was delicious.

pool area was small

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

pool was unexpectedly closed when we were ready to use it and did not reopen during our stay

the pool was heated thank goodness breakfast was great many options for everyone to

great breakfast

the first night a group of kids were drunk and laughing and stomping upstairs above us

gym was small but

bed and sheets. my parking spot was awesome. it was covered.

the breakfast was much better than expected. the kitchen area was immaculate.

the noise outside loud cominf in and the basement floor is at works, gym not available

easy on and great parking

i like the bar scene with local crowds

fantastic, bar and restaurant food very good

room service

the location and the bar staff were excellent.

excellent. only disappointment was breakfast bar empty when i went still within time

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

pool was very small,

we wanted to rest and with kids, it's good to have a place to land quickly

went to take the kids to the pool only to find no hot tub

they showed a hot tub next the swimming pool,but there was'nt and the pool was too small.

can do laundry to the blankets too

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

i liked that they had a laundry room for guests.

the fridge and cabinets were filthy and only one eye on the stove worked the tv also didnt with wifi connect it

the full fridge and kitchen was a very nice surprise and the staff was very friendly

having a pool and small kitchen

having a pool and small kitchen

pool was not in order so couldn't use it

the pool was still out of service and the staff lied to me and told me when i called before that it was

smelled like weed, a lot of people loitering in the walk ways & parking lots

arrived early after a bit of a rough day and they allowed us an early check in

pool was closed

stained ceilings from leaks,pool was green,no smoke detectors,no fan in bathroom,windows screwed shut,door fixed

we also used the pool

didn't use the pool, but it looked clean too

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

the kids ran up and down the hall, on the first night, they knocked on the door two times and ran

was fantastic, breakfast bar was very clutch and my kids loved the pancakes

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

bad housekeeping service,bad laundry room lack of care for the hotel guest

must have been the only person there that didn't live there or didn't smoke weed in the parking lot

great location, great price. nice pool.

doors to sprinkler room, supply room, and laundry room were left open

no breakfast

breakfast in the morning. clean rooms wifi friendly staff

nice little creekside next to parking lot, saw all sorts of birds over there

i loved the staff, location, pool, and soft beds and pillows.

cooks laundry front attendants everyone

friendly receptionists and free laundry.

the gym locker room bathroom was dirty

staff was really friendly, the breakfast buffet was great, the room was clean and the pool and hot tub were also

the bed was plush 24 hour pool and gym is awesome!

i thought of asking about breakfast but she looked as if she didn't want to be bothered so u waited until i

i always have enjoyed good service, clean room, and excellent breakfast buffet

the pet fee they charge is quite high at $75us

pool was warm and fun for the kids

very nice. staff was amazingly friendly from the front dest to the kitchen and the maids

the staff did nothing about kids and adults running up and down halls all night screaming, adults walking down

were partying at all hours of the night kids running up and down the hallway after midnight and wee hours of

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

right off of the pool area was the gym, which had one window with no screen, and it was wide open, making it

refrigerator in cabinet,pool wasn t properly clean

mattress was horrible the lighting from parking lot kept rooms bright all night the room has an old stale smoke

i enjoyed having a kitchenette

the bath room is very old and also the kitchen,

wifi was good, view outside was lovely, staff was nice and accommodating, dog fee was reasonable

the room was small but very cute and the kitchen was a nice bonus

laundry

it was nice and clean and had a laundry area to wash clothes at.

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

friendly staff kitchenette laundry facility

free laundry room, nice big gym

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent

the laundry, gym common area and the dining area all was very clean and decent

laundry room

loved all the amenities like workout room, laundry room, kitchen net

laundry in the hotel

pool was closed(covid 19)

would be even a better experience if there was a jacuzzi in the pool area

breakfast was great

we didn't get up in time for breakfast.

the breakfast area is welcoming and the choices were nice.

free laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

the breakfast was very good and filling

spacious room. full size kitchen was convenient and breakfast was good.

the breakfast wasn't the greatest. we would have liked better quality.

the area was great we were there to shop and the hotel was right there in the mall parking lot.

great room, comfortable bed, very clean, very good breakfast - couldn't ask for more, especially for an overnight

we met for the complimentary breakfast in the lobby

parking situation is ridiculous

the time we returned at night, the parking lot was completely full so not enough spaces for the rooms (hotel

when i entered the parking lot, it was hard to find the location of the business.

when i had trouble with the key pad to the pool, a manager let me in, and had a staff member working to fix

due to the fact that it's connected to the suburban collection showplace that uses a third party parking staff

excellent breakfast! the pool is nice & warm. very friendly staff.

where was the bar with the dinner food?

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

very friendly staff. hotel was immaculate and the breakfast choices were great!!

breakfast was probably the best hotel breakfast i ve ever had

hotel was so clean, staff was excellent, food amazing and the pool was a blast for my kids.

some reason i thought pool was heated, but could be my error, however, water a little cool, hot tub could be

breakfast was tasty

the breakfast had a lot of choices and it had a bar and kitchen for dinner

i had to grab the bar soap to wash myself

husband really was disappointed that you didn t have biscuits and gravy for breakfast

there was nothing negative except breakfast wasn t the best

westin was nice but my neighbors had a bunch of kids

so many kids

got off the elevator & there were a group of kids smoking

large, pet friendly hotel with clean rooms and decent amenities like a pool.

location, nice gym, comfortable beds.

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

cart and it was breaking down the police was going through parking lot reading people tags and waited for me

had a small kitchen, was clean and staff was very polite and accommodating

we were able to get an early check in for 10am

one device can be in wifi or u pay extra for it and pans and pots for the kitchen and extra towels or shower

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

breakfast laundry room bed was comfortable

breakfast was very good

parking lot was icy the whole visit

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

my view was the parking lot :/ but other than that

a gym to do sport by the end of the day

the hotel was very clean and comfortable. the staff was friendly and the pool was nice!

there s a pretty good bar/restaurant right in the parking lot

laundry area smells of mold, water stains on hallway ceilings

location to grocery stores and a laundry

wifi was sloowww and the tv

only two handicap parking slots at front entrance

got put next to the pet room, and last night a dog barked from 2am to 3:30 am and then again at 6:30 am the next

great staff. clean quiet rooms. real breakfast. easy parking. great location.

the space coming up for the woodward dream cruise and parking the truck and trailer space.

hotel bar closed at 10 pm

the modern, extra clean rooms, restaurant, service and parking and location.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

i also used the laundry facilities they offer

it had a fridge and a laundry and a giant closet in the master

the laundry room available has trash literally all over the floor and the front desk staff is no where

can t get wifi in my room

wifi did not work

nice to have laundry facilities

laundry room should have a change machine or machines that accept debit/credit cards

paying extra per night for pet. not disclosed extra fee when booking

kitchen. bbq grill

rooms have a full working kitchen

room was located next to the employee lounge, across from the laundry and next to the ice machine

booked the hotel for the night with our kids mainly for the use of the pool and jacuzzi

this hotel is nice clean and very close to my son's house love my grand kids.

lot of traffic seemed to be happening in the parking lot, although i know this is not the property itselfs fault

kids sports team took over pool area and dining area

longer if we wanted another drink, there for cheer comp, front desk let us have late checkout so kids had chance

the pool area was wild.

was very loud in the hallway kids running around until 1 am, called front desk few times nothing happened, they

gym, pool, bar, and restaurant closed

pool area and hot tub are nice

the room was over the laundry...it was burning like hell!!!!

wifi was slow, and i could not use cell service at all

by the whole facility staff was amazing will be staying again and will recommend this hotel pool was nice

breakfast

is good because it is very quiet especially when you have a room on the back side (facing back parking lot)

parking

cleanliness lighted parking outside

the staff all very nice and friendly especially the kitchen staff !

breakfast foos

its clean and the breakfast is awesome.

pool was very small and narrow

clean. modern. good service. nice breakfast and good service there too

the pool was very small.

this hotel was clean friendly staff bed are so comfortable pet friendly. all around 4 stars.

were really nice, breakfast was delicious room were super clean and comfortable very quiet place pool open from

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

the rooms were big. and i liked the free laundry facility.

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

free laundry room, good breakfast every morning nice hospitality

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

pool area needs major upgrading

there is really no lights outside in the side parking lot. it s really dark at night.

had omelettes for breakfast, delicious

it had lots of amenities: kitchen, laundry, fitness room.

kitchen and accessible laundry room. good value for extended stay.

which was fine except the room had a view of the parking lot were several hundred toilets

room had full kitchen including stove top, oven, microwave, full refrigerator and sink

no breakfast because of covid 19

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

to ask cleaning employee for kleenex & laundry bag, which she did not supply

4th room still had previous guests dirty laundry on shelf under sink

the breakfast was amazing. the room was clean and the hotel was very quiet.

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

parking was close to entrance

i also enjoyed the breakfast

comfortable room, good location (close to our son and his family), great pool, good breakfast.

everything was good including very good breakfast

breakfast buffet

pictures on the web site were of an indoor pool its not, the bed creaked and was not

breakfast was good but i enjoyed having access to the pool!

clean facility, decent gym, good breakfast

pool heater was broken which was a bummer for the kids.

pool was closed for maintenance the entire 5 night stay

should have updated that the pool was out of order and our room was really dirty in some places like the walls

some of the breakfast fare ran out and took some time to refill, including coffee

breakfast was varied and delicious

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

free parking, near restaurants and shopping and the social reception

at all just can't wait until the pool has no limit to how many people can be in the pool but other than that

friendly staff, clean rooms, nice pool, great breakfast.

continental breakfast

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

the pool was packed with kids and could not get in there

no room service except if asked for

no gym available, our shower had someone else's hair hung on the wall

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

my kids loved the fact that you get to make your own waffles

parking lot and highway view left a bit to be desired, but i already knew that when i booked

that the employees are extremely pleasant and that you can schedule a time slot for using the pool

towels at pool, went to desk and asked for towels and got bath mats

someone hit my car in the parking lot. not safe

the bar was not open on the weekend (saturday or sunday nights)

professional business traveler, who just happened to roll in from a camping trip with her kids

best feature and sole reason i chose the hotel was the excellent electric vehicle ev charger stations