the late night laundry area being used as we were in104 directly across from room.

the pool was fun for the kids.

like that it was very clear that was a really nice quiet hotel, and then breakfast was very good

construction equipment in parking lot buy obviously that was temporary

i thought it was weird to be in a basement setting with window view below parking lot level.

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

i came here because it was pet-friendly, and it was

like weed and there was a lot of negative things happening out the back smoking entrance in the parking lot

the room was small but very cute and the kitchen was a nice bonus

i enjoyed having a kitchenette

the bath room is very old and also the kitchen,

supposed to have fireplace

mattress was horrible the lighting from parking lot kept rooms bright all night the room has an old stale smoke

small tv's in room, wifi wouldn't work on my xbox 1.

the breakfast area is welcoming and the choices were nice.

pool was very nice

would be even a better experience if there was a jacuzzi in the pool area

booked early and still ended up with a pet room

we met for the complimentary breakfast in the lobby

friendly staff, clean, good selection for breakfast, kid friendly

the pool area could of been cleaner,

the gym and pool were also great

great room, comfortable bed, very clean, very good breakfast - couldn't ask for more, especially for an overnight

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

hotel was so clean, staff was excellent, food amazing and the pool was a blast for my kids.

plus, easy on/off i-75, close to shopping (great lakes crossings is across the parking lot) and family fun like

king size bed was nice, the room was spacious, a/c got really cold (which was nice), easy parking, walking

rooms, cleanliness and breakfast

our room was so beautiful, had a full kitchen and very nice tableware/utensil’s provided

fully stocked kitchen

room service would provide replacements fir used things throughout my stay, but had some slight

though i was a bit let down, the room was very spacious with a lovely sectional couch, beautiful kitchen and

the breakfast had a lot of choices and it had a bar and kitchen for dinner

didn't particularly care for the breakfast menu.

pool was full of kids

sidewalks and parking lot crumbling. decor outdated, halls somewhat smelly.

restaurant/ bar in parking lot closed at 10 p

the pool need to be clean and i didn't know i was going to charged a deposit fee

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

free laundry was superb

dirty laundry room, definitely has not been cleaned in a while

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

i liked that they offered free laundry for the guests staying at the hotel

breakfast and laundry room not working

the pool was a bit cold

pool was closed

easy check-in and the staff is very nice! rooms very clean and great parking.

the parking lot was well laid out and many access doors with key card made it easy to get to my room

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

it was very spacious 6 kids & 3 adults

liked that the room had kitchen ability to nearly full capacity - i was so appreciative

phone and safe didn't work. couldn't log into their internet wifi

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

no bar or restaurant

no hot tub in pool area, breakfast food mediocre, tv in room wasn t great

no breakfast.

gym, coffee and a nice room

of parking

wasn t no room service no one bring more towels and tissue.

the hotel rented out the south parking lot to sports car drivers who were driving around

beautiful atmosphere. pool was great

i didn't expect a suite, didn't get one, but the amenities were exquisite (two fully functional pools

and the site advertised laundry facilities which i needed and chose this location because that would have helped

no laundry on sight.

room layout distance to freeways close to several food options close to stores has laundry has full fridge has

no onsite laundry

there was dirty laundry left in the room

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

breakfast was great, the pool was a nice temperature for the kids and the staff was friendly

he also solved a kids running problem in the hallways on friday night around 10:00 pm

the pool was shallow.

awesome breakfast and very clean with friendly staff

room was amazing , the breakfast was perfect , the pool area will always be a plus for me anytime the jacuzzi

locartion and full service with bar and restaurant.

very clean, enjoyed the layout of the room, double entry into bathroom. bar onsite

morning breakfast was good

the pool and fitness areas were adequate

bad housekeeping service,bad laundry room lack of care for the hotel guest

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

there was a fistfight in the parking lot

the pool being available for us.

doors to sprinkler room, supply room, and laundry room were left open

haven't ate yet but the room and property is very nice ill be trying it again when the pool open in the summer

comfy beds. great price. nice pool.

an inside pool

wish when parking was a commodity they would allow parking on the periphery w/o risk of being

quiet i like that we had two tvs so we can chill why kids were watching what they wanted to

the kids running late night

room was clean overall nice pool area one table inside one table outside breakfast was

breakfast was ready for so many people to eat so we had to leave come back

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

lots of parking

very friendly staff, large rooms, good breakfast, and indoor pool (kids love it)

the breakfast was good and staff was polite

the morning i especially liked it going until 10 a lot of rooms stop their breakfast early and my kids are never

we had family next door to us & when we asked if they could hear our kids making noise

cooks laundry front attendants everyone

friendly receptionists and free laundry.

told they had a shuttle, but it didn t go to the venue we were going to

nice pool/hot tub

the bar wasn't open

laundry in the hotel

loved the fact that there was laundry facilities

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent

loved all the amenities like workout room, laundry room, kitchen net

quiet peaceful. friendly staff. very restful. laundry very clean..

having a pool and small kitchen

the pool was still out of service and the staff lied to me and told me when i called before that it was

pool was closed

smelled like weed, a lot of people loitering in the walk ways & parking lots

the hotel pool was closed

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

kids and i came into town for a show at dte music theatre

was clean,great breakfast kids loved swimming in pool

the location was great, nearby everything. pet friendly.

drug deals and crazy people in the parking lot

pool was closed

overcharged for a pet fee even after showing staff their policy on their web site

dirty, pool not available

i liked that they had a laundry room for guests.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

there was pet hair in the room

the room was large. kitchen big. comfortable lazy boy and sofa and king size bed was nice.

breakfast and laundry facilities

the on site laundry was convenient.

breakfast sandwichs were bad

the room was more than an hour late but no later check out, no towels in pool area, lol, staffing is an issue

nice hotel room was big and clean and the kitchen area was convenient.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

breakfast was good

the room overlooked a parking lot but since i was not there for the view, i did not mind

after the phones started ringing a women finally came out from the dark gym with a man following behind her

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

very clean had a very nice pool workout area

we were looking forward to swimming but the pool was too cold.

they need to adjust the temperature in the pool room and in the pool it s ridiculously cold

easy parking

loved the pool area and that there was a gym available 24 hours

we also liked that there were a few sitting areas for guests and that a bar was available for those who would

not enough towels in the pool area

my room was near the kitchen and noisy

pool and hot tub could be cleaner

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

nice staff, decent gym and a good little snack area

limited parking

breakfast was better than expected. staff was polite and helping.

loved the kitchen!

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

chlorine smell at pool strong.

very nice breakfast

the pool area was nice and the pool was warm

they also had a partnership with a nearby gym to use the facilities

it had a fridge and a laundry and a giant closet in the master

the laundry room available has trash literally all over the floor and the front desk staff is no where

i also used the laundry facilities they offer

how clean and comfortable it was for the price you can't be how the rooms are set up with the kitchenette the

location convenience facilities size of room and kitchen especially.

laundry basket available in room for dirty clothes

parking lot had not been plowed of snow. possibly not the entire winter!

spacious rooms, very comfortable furniture & bed, clean hot modern shower, awesome kitchen &

view into the pool area from several angles by everyday hotel guests made it awkward to swim

my best friend went to the pool, & the water felt slimy, so she didn't get to enjoy the pool.

laundry available

the room was very nice and breakfast was great

only got to swim an hour due to pool closing for chlorine issues.

ample parking

there was a great variety for the kids to chose from.

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

nice kitchenette but no table to sit at if you want to eat in the room

kitchen

parking

pet friendly

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

a gym to do sport by the end of the day

everything the lady that was maintain the breakfast area she was awesome

there s a pretty good bar/restaurant right in the parking lot

location was perfect and breakfast was great a great selection the room was very clean and decorated

whatever laundry detergent they used my body didn't like. not there fault

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested

was impressed that a full breakfast was available

spacious, well located for our purposes, plenty of parking space. coffee freely available.

only bad thing in the whole hotel is no pool lol!

it was very helpful to have laundry facilities on site

laundry facilities were nice to have but the water came out hot when we selected cold

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

kids jumping into pool.

gym temperature was 82 degrees, and the thermostat seemed to not be working even after adjusting

i didn t use the indoor pool but i did look at it and it was very clean

room was nice, pool was open late

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on

the food from the bar exceeded my expectations

we had dirty laundry and in vacuumed carpet in our first room

the laundry room which was a great value and convenient

trash all over on the 3rd floor in the laundry area

the staff and the fact that you have affordable laundry service. and good breakfast

did not feel my car was safe in the parking lot area seemed kind of seedy

pet friendly

security of the parking lot needs a lot to be improved, since my company car was broken into

the breakfast need attention.

breakfast was not great, but it was something.

kitchen

room across from ice machine and laundry

the pool was great my kids enjoyed it immensely

the pool was great my kids enjoyed it immensely

room was clean and it had good cable and wifi

there is an extremely hot white parking lot light outside the window that pulling the drapes closed wouldn't

the hotel did not have a guest laundry.

the only holiday inn express i have been to that has no laundry machines

clean and the breakfast was good.

entrance to the hotel parking lot is difficult to see while in traffic.

cleanliness overall, the room was big, lots of room for our family, bathroom also big & the breakfast was really

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

inexpensive laundry, breakfast, and sometimes dinner included

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

only $2 each to wash and dry a load of laundry

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

breakfast, toothbrush, better tv

location great. breakfast unavailable. coffee only.

the tvs in the whole building worked properly i was there for a 8 day stay with my family and the wifi was

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

room were big with a kitchen and pet friendly

condition of facility was excellent, spacious parking and all of the staff were great.

there was: - pet hair on the couch

access from parking area to entrance very accessible, especially for a person with a disability; location of

wifi didn t work

charge on laundry.

the pool situation

large room with comfortable beds, and the breakfast was very good!!!

i was traveling alone with 3 kids and the staff was our family away from home, looking after everything we

the kids said the breakfast wasn't up to par

breakfast great, especially the lady who took care of the breakfast room

location and parking

breakfast was awesome. far better than any other hotel breakfast i have had.

the breakfast was much better than expected. the kitchen area was immaculate.

location , parking, free breakfast

the bar area could be better positioned as a lounge.

the fit kit (rental of gym apparel) was great

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

michael was the very best bar tender. awesome.

wifi was absolutely terrible

excellent. only disappointment was breakfast bar empty when i went still within time

gym seems like an after thought, no a single window made it feel very uncomfortable to work out in

i like the bar scene with local crowds

room service

fantastic, bar and restaurant food very good

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

pay for kitchenette with no dishes or paper plates bowls silverware

not easy getting a spot to park , the light above the spa didn't work , vent in room looked like it was going

the carpets needs a lot of cleaning (might be due to this is a pet friendly hotel, but still not an

pool hours til 2am????

down late for breakfast and the front desk agent asked the chef for some pastries for me and my kids

wifi was not connecting

nights were horrible with noise from another room in and out the room all night with a bunch of kids

pool was pretty crowded with kids but on the brighter side it’s adult swim from

they say they have room service, but don t count on it, i was told several different times there was nobody

paid wifi

great resturant and bar on site!

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

had to ask about the gym and made me wonder what other services were available that i wasn't told about

only thing i didn't like was that the shower doors did not stay closed and that breakfast wasn't included

some of the breakfast fare ran out and took some time to refill, including coffee

about it and also told us the system was down even though people were eating and drinking at the bar in front

we did not get breakfast. we thought it was included with the price and it was not.

plenty of parking, easy access.

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

the breakfast was exceptional and hot

only thing i didn't like was the kids playing on the elevator which wasn't to big of a deal but other than that

that the kids was in the pool after10:00

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

hotel bar closed at 10 pm

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the modern, extra clean rooms, restaurant, service and parking and location.

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

the bed was comfortable, the size of the room was great for the family, and having a kitchen.

room was great, large, comfortable bed, nice little kitchenette

i love the size of the room, the kitchenette with refrigerator and stove (cannot remember if there was a

pool was small. lacked a hot tub.

location, good food at the bar with a good happy hour

was not fully functional, there was no breakfast, no coffee, no bar, no restaurant, no pool, no gym, no amenities

the pool was clean and my children loved it

to make matters worse, the shuttle dropped me off to an event i had

plenty of parking as well

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

good amenities like inhouse laundry and as well in the apartment

also, it was a hs homecoming event happening and kids had hotel rooms with no adult supervision

swimming pool for relaxation would have been great

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

was ok , but kinda out of the way and the hotel didn't have a bar , restaurant , and what they did offer had

complaint is noise from the kids in hall

the pool was very cold for being indoors.

chose this hotel as it listed (and pictured) a bar and a restaurant

the pool closes to children at 9:00pm... it would be better at 10:00 pm.

room service never came and we had used towels

it was loud the whole night both days kids knocking on the door the staff was rude

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

rooms were clean, perfect for couples and kids

the kids said the pool smelled like pee

the elevator is extremely dangerous four kids and anyone safety

there was plenty parking close to the entrances

beat up, dirty, smelly, no housekeeping for 4 days, worn out beds, gym in bad condition

the elevator is extremely dangerous four kids and anyone safety

1 staff worker who said there was no amenities and i found out they had a laundry room

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

that they have a kitchen

there was no dishware in the suite, which had a kitchenette complete with a stove

paying for laundry

don't like the fact i had to pay to do my laundry

excellent breakfast, bed perfectly comfortable

pool was cold.

equipped room kitchen was great for all my cooking and food preparation needs.

several kids playing in the hallways throughout the night was unacceptable

i also liked that the gym was on all day

no breakfast yet due to caution of covid 19

no breakfast was served and the wifi didn't work in the hotel.

no room service

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the pillows, and the pool was cold

could've turned the heat up more in the pool area also the deposit was high and they don't offer free breakfast

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

i found flower petals on the floor between the bed and the wall

wifi strength

forced to pay much more than the price i booked the room for, there was no wifi (despite claims on

wifi in the room didn't work nor the bathrooms were clean plus no hot water.

wouldn't feel safe bringing my kids here

there was no microwave in the room, it was a bit rundown, the wifi was terribly slow.

the pool heater was broken

booking for pool time.

a lot of kids running around and making noise. no adult supervision.

pool should ve been a bit bigger and rooms need microwave fridge but nothing to heat up your food

- exceptional customer service - spacious and immaculate room - excellent value breakfast we look forward to

trash all over the parking lot

the bed and spa tub

the spa bath is so awesome

wifi was not working at the room. it works only near front office.

i pulled in and there were crackheads in the parking lot

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

for a night but i stayed from 12am to 1pm next day that not fair they have to helped us i have kids and it was

smells clean, organized, kind staff, nice pool, jacuzzi, great location to restaurants of all kinds perfect

clean, good price, lots of shopping near by, quite a few very nice restaurants near by and good breakfast

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

exceptional value, breakfast, rooms, layout...everything!!

i found the staff at the reception and in the kitchen really kind and professional

comfortable room, good location (close to our son and his family), great pool, good breakfast.

was not the hotel employees fault, they did their best to service us due to the restaurant and bar was not open

pool was great for the kids

professional business traveler, who just happened to roll in from a camping trip with her kids

pool was cold

the pool was great for the kids

free laundry room, nice big gym

free laundry. quiet and safe feeling environment

laundry

oh, and did i mention free laundry

it was nice and clean and had a laundry area to wash clothes at.

also didn't like the breakfast for the price i paid for the rooms should've been a full breakfast bar with bacon

perfect for families..with indoor pool and breakfast

had the pool to ourselves at a morning swim

where was the bar with the dinner food?

s not the property fault but the bar n grill food was extra expensive but wasn t worth the

free laundry, just pay $1 for soap, if needed.

laundry room was free for guest

super clean and spacious. great for pets. friendly staff. free laundry.

liked the complimentary laundry room and nice

complimentary laundry facilities

room was located next to the employee lounge, across from the laundry and next to the ice machine

this hotel is nice clean and very close to my son's house love my grand kids.

that you could hear ever door slam closed adults and kids running in the hallways

kids just running back and forth between them or sitting on the steps, makes it just a little

parking was not adequate

nice to have laundry facilities

laundry room should have a change machine or machines that accept debit/credit cards

the mini kitchen in the room was really awesome. ud83dude0aud83dude0a

ample parking, clean rooms, friendly staff

clean. up to date design. loved the kitchen. dodnt cook but nice to have had that option

pool area was nice, just the water needs to be a little warmer

there was a nice variety for breakfast

fresh, clean, great pool and work out facility. breakfast was offered and great variety.

parking was tight.

the breakfast bar maybe could have more selection but for the number of people using it while i was

free laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

breakfast was okay.

the breakfast wasn't the greatest. we would have liked better quality.

breakfast was nice

it was nice and clean. friendly and professional staff. great breakfast food.

were really nice, breakfast was delicious room were super clean and comfortable very quiet place pool open from

the pool was very small.

pool was lacking towels for guests, but fresh from the dryer to my hands was nice

they have an ev charger, just one mind, but in a land where so many hotels are without, this is something

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no laundry bag

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no breakfast remodeling no laundry no pool to much stuff out of order.

pet friendly, free breakfast and dinner, free alcohol

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

maybe open the breakfast at 6am

breakfast was terrible. eggs tough and tasteless. no milk, just oatmilk

told it was faulty alarms in pool area

breakfast could've been better

breakfast selection was good, but seating environment failed miserably

hot breakfast and dinner, indoor pool and hot tub

the staff were super friendly! location was great and parking was easy.

advertisement stated, pool, hot tub, free breakfast

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

location was good, parking was very convenient.

great buffet desk clerk jeffery was awesome pool was great dinner was good

paying extra for wifi? no way.

parking area too cramp

kids knocking on our door and running we told them to stop and they didn t do it again

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

on site laundry was a plus

free laundry room, good breakfast every morning nice hospitality

the rooms were big. and i liked the free laundry facility.

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.