it was nice and clean and had a laundry area to wash clothes at.

friendly staff kitchenette laundry facility

laundry

free laundry room, nice big gym

oh, and did i mention free laundry

free laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

the breakfast was very good and filling

breakfast was good. staff were very pleasant and helpful.

free laundromat and breakfast and snacks

amenities gym, pool, restaurant

the hotel was clean and quiet. the food at the bar tango was surprisingly good

our kids’ room reeked of smoke

it was completely inproffesional and embarrassing, on top of that i had my kids on the pull out sofa and there

got off the elevator & there were a group of kids smoking

the room was over the laundry...it was burning like hell!!!!

the breakfast, the room was very clean, parking was easy and so was check in

front door and front parking lot was not accessible due to work being done.

spa want hot

great pool

there was young kids (adults) in and out of building

beat up, dirty, smelly, no housekeeping for 4 days, worn out beds, gym in bad condition

the elevator is extremely dangerous four kids and anyone safety

that was so thoughtful and the kids really enjoyed it that way

the lower level access to the parking lot from the room. excellent

pool was nice gym was nice parking

good location, nice decor, comfortable beds, clean, easy parking

had kids cold on the way back to the

it was loud the whole night both days kids knocking on the door the staff was rude

bedroom. swimming pool. the bar in the lounge was super fun our bartender was super friendly

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

laundry in the hallways looked really bad

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

wifi didn't not work at all

no room service

parking, staff at first, bed was to hard

there was trash all around the hotel & parking lot that was never cleaned up during the week i was there

wifi didn t work

breakfast was not good

nice clean room, free parking, and breakfast.

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

so much noise from the rooms around me. it was a bunch of kids and no adult.

we went to the restaurant and bar one night and they only had one person working

clean and quiet, no kids .............

parking was a little far from the entrance and there weren't many food options close by.

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

there were ants in the bathroom, kitchen and in my bed

in the closet, no iron, no coffee maker, no cups for water, no hair dryer, but there was a kitchenette complete

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

the outside parking was kept clean loved the detail paid to garden

the room with the kitchen make you feel right at home

car parking was good, we could see our hired car from room window

small continental breakfast

wifi kept going down staff working afternoon shift were a joke, not at all helpful

wifi didn t work

charge on laundry.

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on

they also offer a nice free breakfast

large room with comfortable beds, and the breakfast was very good!!!

accepted early check in

from the valet, front desk, concierge, to room service

wifi was absolutely terrible

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

the fit kit (rental of gym apparel) was great

the bar area could be better positioned as a lounge.

the hotel bar was always busy

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

gym seems like an after thought, no a single window made it feel very uncomfortable to work out in

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

i didn't like was the arrangment of the chairs in the breakfast room

breakfast great, especially the lady who took care of the breakfast room

the breakfast was much better than expected. the kitchen area was immaculate.

easy on and great parking

bed and sheets. my parking spot was awesome. it was covered.

the tvs didn t work no cable no laundry low toilet paper

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

throughout parking lot like a party from 11pm to 4am, people in and out of rooms wondering halls, lobby full

for crack, or gave me the opportunity to purchase my own from the rusted up white suburban in the parking lot

people who they let hang around the hall ways and lobby and in parking lot at all times of the day and

laundry facilities were nice to have but the water came out hot when we selected cold

it was very helpful to have laundry facilities on site

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

parking

whatever laundry detergent they used my body didn't like. not there fault

the breakfast was

i enjoyed the breakfast too with eggs and sausage

internet(wifi

not enough parking space

free laundry, bbq grills outside of gym and indoor pool

the laundry

location for us, very nice breakfast variety and fresh fruit, staff was exceptionally caring and personal, comfy

the hosting team was so apologetic and did everything they could to make sure our young kids were content and

the variety of breakfast options were very good.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

and some other stores makes it extremely convenient especially since you have a full functioning kitchen in the

i found the staff at the reception and in the kitchen really kind and professional

exceptional value, breakfast, rooms, layout...everything!!

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

toliet by the pool area needed attention. there was fecal on the

fitness center and pool were open.

very clean had a very nice pool workout area

the front desk staff was amazing and the lady in the lobby early in the morning for breakfast was so sweet

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

, and good breakfast

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

parking

breakfast and laundry facilities

the on site laundry was convenient.

kitchen sink was clogged

my husband thought the breakfast was too healthy and didn't enjoy the buckwheat pancakes!

i have a small dog. it was pet friendly.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

the modern, extra clean rooms, restaurant, service and parking and location.

hotel bar closed at 10 pm

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the space coming up for the woodward dream cruise and parking the truck and trailer space.

one for me and one for the kids

only one bar of soap in bath to start. we easily got another for the stay however.

the food from the bar exceeded my expectations

bathroom you had a pool hot tub

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

we had dirty laundry and in vacuumed carpet in our first room

the laundry room which was a great value and convenient

trash all over on the 3rd floor in the laundry area

the staff and the fact that you have affordable laundry service. and good breakfast

pool is ok, but wish they would upgrade it to be larger (but that might just be me

- exterior: when snow and ice is exdpected salt the parking lot

security of the parking lot needs a lot to be improved, since my company car was broken into

the breakfast need attention.

i liked how clean the room was and kitchen was. the hotel overall was nice.

the cleanliness and the kitchen. i was able to cook instead of getting take out.

loved the pool area and that there was a gym available 24 hours

i had my boyfriend and our two kids with me

love the set up with the room being near the pool and with covid you guys are only allowing 10 people at a time

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

staff were very accommodating & friendly, rooms were clean, great restaurant and bar in the hotel

they have laundry, coffee, thea, gym for free

the laundry room, workout room and convenience store were clean, well-kept and helpful

complimentary laundry facilities

free laundry, just pay $1 for soap, if needed.

super clean and spacious. great for pets. friendly staff. free laundry.

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

the breakfast was good, a typical complimentary hotel breakfast

lies and had us banned all because the kids didn't have on shoes going to the pool area

that the employees are extremely pleasant and that you can schedule a time slot for using the pool

towels at pool, went to desk and asked for towels and got bath mats

not to mention room service isn t offered on the weekends

pool was great for the kids

best feature and sole reason i chose the hotel was the excellent electric vehicle ev charger stations

the bar was not open on the weekend (saturday or sunday nights)

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no laundry bag

no breakfast remodeling no laundry no pool to much stuff out of order.

plus the pool and hot tub is great

inviting pool, larger than the typical hotel pool

the option to visit lifetime fitness since their pool is closed.

accommodations were great. loved the breakfast and coffee.

i didnt come from the breakfast but it was not great. don't count on it!

breakfast was luke warm at best and dried out

nice hotel with a great pool and hot tub area.

parking area too cramp

wasn't expecting to pay for wifi and breakfast. most chains include these items.

was supposed to be a mini vacay away from kids, but not very

more seating in the pool area

the pool smelled like moldy laundry

i was on the main floor right across from guest laundry and hotel staff room

maids, laundry staff and anyone trying their best to keep this hotel afloat

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

i went to laundry room to start mine

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

there was a power outage prior to my arrival there was no wifi and no tv service

pool was nice

clean and comfortable, free continental breakfast. great location near shopping and restaurants.

ordered a room with kitchen, they didn't give it for me

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

but it would've been nice to have a microwave in my room and a laundry facility for guests

installations were a bit old, parking was a bit packed but nice overall

staff was great, food very good, enjoyed the pool

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

left a lot to be desired as did the laundry room

it has a laundry room and vending machines

breakfast selection

every room comes with a kitchenette, which gives it an

the room was spacious. loved that the bed was separated from the kitchen area.

i dont like that the spa tub jets dont stay on. they on a timer.

no meat at breakfast time

only minor problem is that there wasn't a full drape and the very bright parking lot lights filled the room at

the pool wasn't huge but it was a clean enough pool and nice and cold

the pool and hot tub were small and nice

was a group of school kids in the hotel and they made a lot of noise until very late

tub was a little nasty there were a few kids though

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

the staff were very friendly and free parking was provided

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

but to be fair, we have 4 kids (including 3 and 5 yr old boys), so we probably contributed our fair share of

my kids enjoyed the pool

the room had a small kitchenette

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

was near the highway, free parking, adjoining rooms, and free breakfast.

breakfast selection could have been better such as variety

i would have enjoyed an outdoor pool more than the indoor pool at the property

was rooms on our floor 3rd, that were loud and let the kids run n yell thru the hallway at like midnight

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

laundry wasn't working

wifi

free wifi. comfy bed.

courteous staff, security cameras, pet friendly, centrally located

laundry on site in lobby

good parking and laundry on site

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

it had a laundry and the clerk was nice

laundry was expensive

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

i brought 2 bananas for my kids since they were still sleep

free parking

smooth wifi

rooms were very nice and the laundry for guests was a nice amenity

staff, facilities, breakfast all great.

the pool for the kids

no granola during breakfast.

was nothing really that i would’ve changed but the group of kids running up and down the hall playing ding

kids running up n down halls at odd hours of the night

swimming and gym areas were very nice as well

the toilet paper roll was hard too reach for most women and kids

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well,

the hotel staff were friendly and helpful. the 24 hour gym was a great surprise.

wasn t no room service no one bring more towels and tissue.

i didn't expect a suite, didn't get one, but the amenities were exquisite (two fully functional pools

a beautiful scenery i loved everything the rooms were cleaned beds were comfortable and loved the bar and the

i enjoyed the gym and pool area it was like a sauna

beautiful atmosphere. pool was great

shabby room lack of amenities, hand towels, etc poor breakfast options

as the hotel was off the chain at 12:30am & the valet for the restaurant had taken up all the parking for the

breakfast, bed was uncomfortable

breakfast was average,

no breakfast was provided. delivery apps worked fine. so did lyft.

finally on our final night we managed to get some towels from the laundry room

everything was fine. the breakfast was good. very convenient to the shopping center next door.

the staff was exceptionally nice, barbera even took a picture of me and my kids by the christmas tree and she

the staff were all very friendly, especially barbara in the breakfast room and tea rene at the front desk

in front door smelled very clean ,rooms nice and breakfast was great a lot to choose from

parking was problematic

a bit dated, and the sidewalks and parking lot need a lot of work.

nice room, liked the kitchen

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

they didn't come one of the days and did very minimal cleaning for a room with a kitchen

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

free parking

we were there for kids us fencing competition

no hot tub in pool area, breakfast food mediocre, tv in room wasn t great

the pool looked dirty.

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

inexpensive laundry, breakfast, and sometimes dinner included

location, for visiting tech companies around, the possibility of using the business center, laundry room, the

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

the wifi at this location is good. and it is accessible to the highway.

the parking spaces are right in front of your room.

i cheked in,there was an employee doing a really great job at cleaning up debris in the parking lot,and pulling

bad wifi, dirty floor and no shower curtain

then they didn't give me at least half my money back and i had the king spa room

breakfast was lovely - nice selection including eggs/bacon/potatoes/etc

restaurant, exercise room, breakfast variety, staff, cleanliness, pet-friendly

the breakfast buffet was delicious, and again the staff was always making sure the guests were taken

the pool heater was broken

having to go get it from the bar and ask for accouterments was silly

although i did order a drink at the bar and the bartender was lovely

noise from doors closing from other rooms. it would be nice if breakfast was included.

some of the breakfast fare ran out and took some time to refill, including coffee

hotel was very clean, the staff were nice, the pool was clean, and the beds were comfortable and clean

i thought there would be complimentary continental breakfast, but there was a charge.

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

off the hook, breakfast. bar and free cocktails.

soccer tournament in the area so kids running around making noise early in the morning

here on last weekend for a getaway i came back here for the second time in a week with my grandkids for my three

the morning, i don't know if it was reassuring or troubling to see the police car in the parking lot

forced to pay much more than the price i booked the room for, there was no wifi (despite claims on

pet-friendly.

wouldn't feel safe bringing my kids here

parking was surprisingly good

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

i had to take my linen and towels to the laundry myself because there was no housekeeping

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

the staff the people the location the kitchen are very nice

i came into the room they was a washcloth in the kitchen sink as well as there was no towels in the bathroom

the laundry room was filled with flies

the laundry room was on the second floor

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

were people actually living there, had their laundry outside drying

the hotel did not have a guest laundry.

the only holiday inn express i have been to that has no laundry machines

clean comfortable room, friendly staff, easy access. free parking, wifi. good breakfast

room is clean, spacious courteous front desk warm indoor pool.

gym center open 24h/24h hotel team quite small but

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

pool hours for adults should be extended to 9pm until 1am

needs to be a staff member that checks on the pool every now and then

breakfast awesome

gander restaurant and the bar attendant, is a must

location to grocery stores and a laundry

laundry area smells of mold, water stains on hallway ceilings

the lack of cable channels the free wifi was very slow no point in using it at all

the kitchen

wifi wad under 1mbps upload/download, room was dirty (& a spider in tub), front desk staff were

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

breakfast laundry room bed was comfortable

daily room service was spot on

lady did her best to open the door for us and then she brought a complementary snack bag for the kids i appreciated

i would have rated higher but there was not a customer laundry

had to go out to do laundry.

plenty of parking

last day we were kinda slow to breakfast but it was still an hour maybe 45 mins before it was over

nice staff, no issues had extra towels and wash cloths, pool was nice kids enjoyed very much

we had drinks at the bar area and the bar staff were friendly and helpful

the moment we walked in the staff was very welcoming, rooms were beautiful and clean, bar and pool area were

ordered thru room service was excellent

room service called the first morning with a few minutes to spare to inform my wife and i that they

and the wet loved the pool because it s not deep and we felt safe allowing our kids to play

the big sliding glass doors between the pool and the patio during warm weather - that's why they're there

there is sufficient parking

the parking is terrible

was giving a room with small beds like twin size for a little kids, very uncomfortable no room to stretch you

the fitness center - excellent and well-equipped gym.

heat tub and swimming pool and laundry

good news is, panera is just across the parking lot

the spa and pools still not open.

the swimming pool area was somewhat dimly lit. not a big deal, just something i noticed.

only thing was that the bistro and the pool were not open

parking was easy

room , excellent breakfast

pets are indiscriminately housed in all of the hotel rooms

the greeting at the front desk, breakfast,the room all excellent

allowed an early check in for me and were super friendly

does the hotel provide self-service laundry service

s no laundry room which would have been nice since we were here for a number of days while we moved a

no guest laundry. heater didna ? ? t keep consistent temperature.

lot of kids in pool but it was a weekend so it was understandable. just a little crowded & loud!

breakfast was very good. the kids enjoyed the pool.

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

toilet kept running and no bag for dirty laundry

noisy with construction in lot and kids across the hall

tv needs more kids channels and a better guide to see what's on

kitchen and accessible laundry room. good value for extended stay.

it had lots of amenities: kitchen, laundry, fitness room.

since each room has a kitchen there were smells in the hallway from every culture.

chose hotel for pet-allowable policy

serve breakfast until at least 11:00am

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

a room at the very back end of the property by the laundry

no indoor pool or anything for kids to do

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

hot tub was not very warm and the pool was freezing!

clean, friendly staff, lovely breakfast area and a wonderful breakfast

breakfast was fantastic! many many options. lots of hot options as well, very balanced

breakfast also exceeded expectations

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

the pool was empty for maintenance, with no prior notification given

the breakfast was very fresh and varied

the room had a kitchenette and there were dirty dishes in the dishwasher

mediocre breakfast.

the room was spacious and well equipped. good amenities. a good value. breakfast was very good

we did not go to breakfast.

great tvs and bed n kitchen.

only thing they could do is add more kitchen items such as pans and skillets/frying pan.

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

laundry room and dryer vent hadn t been cleaned in awhile

super rooms, living room, dinette and kitchen

we stayed in a 2 bedroom suite with 3 adults & 2 kids very comfortably

the kids slept on the hide

liked having the kitchen facilities--very pleasantly surprised to find my dishes had been done when

parking easy

of people wandering the parking lot at night with no apparent security

was very clean and had fresh decor, had a pool which i didn t use but family staying in the same hotel enjoyed

had a pool which i didn t use but family staying in the same hotel enjoyed, great variety of breakfast options

and out side hotel saturday aug 28, no relief from yelling and doors and loud music in the front parking lot