laundry / workout was on second floor but not really a dislike more of convenience of

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

the pool hours close at 9pm which most places have an adult time after regular pool hours.

room was nice, but did have stains on carpet and pet hair a few places

checking in and hooking up to the wifi

with nice pool gym and guest laundry

dirty laundry room, definitely has not been cleaned in a while

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

free guest laundry facilities

breakfast and laundry room not working

the pool was a bit cold

only negative i can say is that the entrance and exit of hotel parking lot is rough

pool area was crowded with teens that were unsupervised and at one point locked all of the other

the breakfast was great also

room layout distance to freeways close to several food options close to stores has laundry has full fridge has

there was dirty laundry left in the room

and the site advertised laundry facilities which i needed and chose this location because that would have helped

having laundry in the premises.

no onsite laundry

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

nice pool and warm breakfast

my kids loved him

the entrance to the hotel parking lot was no problem. however, exiting was not as easy.

issues connecting to wifi, their sign in page frequently showed errors during the course of my stay

her approach towards my kids and also towards me

the breakfast bar and how friendly and helpful the staff was

there were pieces i'm assuming from the pool in the bottom that i stepped on and the hot tub was awful

we used the pool twice while we were there very clean pool area

loved the breakfast, the cleanliness, the price

beds comfy, great rooms, loved that you could open windows a bit, kitchen great.

parking was problematic

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

was too cold for kids

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

sheets had lipstick on them from the previous visitor; the tub s bar and plug by the television was broken;

served the purpose and parking was easy

noise from rooms next door due to kids running, jumping and hollering

modern decor. bar and starbucks

room was great and the pool. great lounge too.

mini shop where we were able to get headache pills without leaving the place, a restaurant and bar plus the room

the hotel rented out the south parking lot to sports car drivers who were driving around

everyone and every amenity was perfect the breakfast and bar service was terrific

i enjoyed the gym and pool area it was like a sauna

i liked that they had a laundry room for guests.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

kitchenett area was a nice touch even though i didnt cook there

convenient location, close parking, breakfast available.

smelled like weed, a lot of people loitering in the walk ways & parking lots

the hotel pool was closed

definitely the outdoor pool.

having a pool and small kitchen

having a pool and small kitchen

at check-in very dirty appearance tv didn't work phones didn't work prostitution outside, in parking lot 1/2

it also said fully decorated kitchen with pans bowls plates yeh none of that was there just a small stove

the pool was dirty with slime

the location was great, nearby everything. pet friendly.

dirty, pool not available

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

bad housekeeping service,bad laundry room lack of care for the hotel guest

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

it had a pool

my girlfriend and i wanted to go swimming and the pool was closed

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

kids has to sleep on a dirty floor

the kids ran up and down the hall, on the first night, they knocked on the door two times and ran

doors to sprinkler room, supply room, and laundry room were left open

breakfast clean rooms wifi friendly staff

needs bigger wider parking spaces. very easy to get your vehicle doors hit

in customer service , cleanliness staff was exceptional and breakfast was delicious

breakfast in the morning. clean rooms wifi friendly staff

friendly receptionists and free laundry.

cooks laundry front attendants everyone

an their gym was not clean an very

the bed was plush 24 hour pool and gym is awesome!

challenging it's still would be nice if the staff tried to keep the area around the pool and hot spa dry to

lots of parking

wifi is very weak

they charged me twice for a pet deposit. 75.00 twice instead of refunding the first deposit.

the area surrounding the hotel felt somewhat unsafe. guests were smoking weed in the parking lot

clean, had 2beds plus sofa bed in room, breakfast was very good.

the pool was definitely refreshing after the long walk around the zoo

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

being able to give the kids

the pool area itself was warm and its odd you have to walk threw the pool area to get to there gym it's in the

room was clean overall nice pool area one table inside one table outside breakfast was

nice gym too n guest laundry area

loved all the amenities like workout room, laundry room, kitchen net

laundry room

loved the fact that there was laundry facilities

the laundry, gym common area and the dining area all was very clean and decent

i also used the laundry facilities they offer

it had a fridge and a laundry and a giant closet in the master

the laundry room available has trash literally all over the floor and the front desk staff is no where

wifi is not good enough and breakfast is too sweet

can t get wifi in my room

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

breakfast, no pool, does not clean room or towels even though we had a 11 day stay unless we paid

cart and it was breaking down the police was going through parking lot reading people tags and waited for me

there was no breakfast

parking

the late night laundry area being used as we were in104 directly across from room.

noticed that walk way from the parking lot to front door had a curb instead of a ramp to pull luggage

there is no big sign or any real marker for the property, parking wasn t great either

breakfast was good everything was great

breakfast was great and pool was just the right temp

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

they have a wonderful pool and hot tub

the kids unsupervised at the pool

we also liked that there were a few sitting areas for guests and that a bar was available for those who would

ambiance felt very modern yet cozy, loved the restaurant and bar on site

the price, how clan and. convince it was and the wonderful breakfast and how quiet it was.

booked early and still ended up with a pet room

pool was very nice

the breakfast area is welcoming and the choices were nice.

didn t like that a $100 non refundable pet fee. i booked on line and failed to see that.

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

breakfast was very good

my view was the parking lot :/ but other than that

desk staff was friendly and helpful, room was beautiful and clean, pool was nice and warm and breakfast was

the floor around the pool was uneven and water sat in the area in front of windows and gym

great location.. it was right across a parking lot to great lakes crossing. staff was great

clean rooms, hot water, close to expressway, and great breakfast.

pool was smallish.

friendly staff, clean, good selection for breakfast, kid friendly

breakfast was great and the area was clean, bright and provided lots of seating

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

breakfast was probably the best hotel breakfast i ve ever had

the room was nice and location in relation to the pool(because we have little kids) was perfect

the pool was empty when we used it, it could have been warmer but was ok after adjusting to the cooler

wifi was ok.

the new smell, iron cut oatmeal, comfy bed, modern looking facility, christmas decorations, bar downstairs, gym

the morning breakfast was delicious, a nice variety of items

breakfast was tasty

the breakfast had a lot of choices and it had a bar and kitchen for dinner

bar and pool close early

laundry basket available in room for dirty clothes

it was clean, had kitchen, good location, staff very friendly.

fully equipped kitchen

i don't use the exercise room or pool, so would have preferred a lower price instead.

no room service for extended stay?

laundry available

free internet, breakfast and parking, couldn't ask for more

the water in the rooms is cloudy/murky, hotel pool water was cloudy so we didn’t let the kids swim, breakfast

was awesome but we really wanted to enjoy the pool but the water was cold we ddnt get to enjoy the pool no more

the spa wasn't hot

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

poor breakfast , not too much options ,but is still good for the price .

staff was friendly. did allow and early check in which was a plus

they offered all of the right things. kitchenette, spa tub, big clean bed.

we did not get breakfast. we thought it was included with the price and it was not.

booked for the pool, was told it s broken

plenty of parking, easy access.

hotel was very clean, the staff were nice, the pool was clean, and the beds were comfortable and clean

being fairly new toilets should have been ada compliant also pool was not available for one day for

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

the pool was packed with kids and could not get in there

as they were going back and forth to both room the adult and kids did used

no room service except if asked for

pool was murky and smelled like dirty laundry

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

room very good size and pet friendly

i understand covid restrictions but don t advertise breakfast or fitness room unless it is actually available

parking lot is impossibly small

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

gym too small

the breakfast accomodations were excellent and easy to self serve

i didn't like was the arrangment of the chairs in the breakfast room

wifi was absolutely terrible

gym with two peloton bikes

michael was the very best bar tender. awesome.

room service was phenomenal and walking distances to everything downtown

the bar area could be better positioned as a lounge.

excellent. only disappointment was breakfast bar empty when i went still within time

gym seems like an after thought, no a single window made it feel very uncomfortable to work out in

room service

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

parking lot had a lot of snow that i had to walk through to get to my room

the bath room is very old and also the kitchen,

room was clean and there was plenty of parking

only window faced the parking lot

supposed to have full kitchen

hotel bar closed at 10 pm

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the modern, extra clean rooms, restaurant, service and parking and location.

room across from ice machine and laundry

needless to say my kids and i waited almost 7 hours for a roll of

was really nice, pool, exercise room, and the resteraunt in the parking lot was very convenient

booked directly for indoor 24hr pool and sauna, but was closed and did not tell me this...

nice warm pool for the kids to swim in, the front desk staff was extremely friendly and welcoming and there

breakfast was ok

breakfast was excellent

pool was close two times for extended maintenance

breakfast selection was decent but bland

nice gym, great location.

breakfast and laundry facilities

the on site laundry was convenient.

room was spacious and modern with a full-sized kitchenette

the room spotless, bed comfortable (i even had dreams), grab and go breakfast was nice, and there was zero

we were told that you were pet friendly but were not told about the additional fee

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

beautiful pool, coffee at all times, very clean

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

plenty of parking

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

is some construction around the area that disturb the entrance and exit in the parking lot but nothing related

it was a soccer tournament and the hotel was full which was a good thing just with a lot of small kids that made

close parking

was not the hotel employees fault, they did their best to service us due to the restaurant and bar was not open

room service didn t do what they were supposed to do

due to covid-19 they had grab and go items. waiting for restaurant and bar to reopen.

towels at pool, went to desk and asked for towels and got bath mats

decent bar in lobby

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

small parking lot

clean and spacious room. friendly staff. breakfast great variety.

it was quiet and had a decent gym

fitness center and pool were open.

complimentary laundry facilities

they have laundry, coffee, thea, gym for free

liked the complimentary laundry room and nice

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

the laundry room, workout room and convenience store were clean, well-kept and helpful

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

of troy so many restaurants it was my son's 16th birthday and we did a family swimming night the pool was so

the breakfasts were great as well

loved the upgrade, room by the door to the handicapped parking space

no breakfast remodeling no laundry no pool to much stuff out of order.

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no laundry bag

were parking in the handicapped spaces without a placard or license plate authorization

com sold me a free breakfast but the hotel said they do not do free breakfast

a hotel in an affluent area i would expect a better breakfast

hot breakfast and dinner, indoor pool and hot tub

the option to visit lifetime fitness since their pool is closed.

particularly like various parking entrances near rooms

gym

was great and the room / bar service was great

couldn t use the pool, bar, etc....

are cigar aficionados and we requested a cab to take us to churchill's cigar bar in birmingham and the marriot

enjoyed the gym too as i used it 3 times in 2 days

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

the phones would not call out to the front desk, and no info on room service

fee of 20$ overnight, on their site, and at welcome, giving you a drink, plus 2 tokens for free bar drink, water

staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn t make since don t

the outside parking was kept clean loved the detail paid to garden

breakfast, toothbrush, better tv

there were ants in the bathroom, kitchen and in my bed

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

came down at almost 9am and there was nothing left to grab for breakfast, also nothing was offered

no breakfast

the breakfast option needs to be better

car parking was good, we could see our hired car from room window

room were big with a kitchen and pet friendly

charge on laundry.

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on

not one single thing!!!! price, parking and accommodations were all great!

loved everything it was quite the pool n hot tub was so well needed

the fitness centre missing a few weights and 1 treadmill and treadmill tv not working the pool and whirlpool

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

no cut up fruit for breakfast.

the breakfast was good, but the coffee for the breakfast was cold

saved hotels for my trip every year it was affordable and easy to get to and not only that the breakfast selection

wifi

jacuzzi and pool was open, rooms nice

pool was pretty crowded with kids but on the brighter side it s adult swim from

pool was pretty crowded with kids but on the brighter side it’s adult swim from

the pool was really nice and clean. my room was clean and the staff was very nice.

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

whatever laundry detergent they used my body didn't like. not there fault

there was no pool

there was ample parking

the breakfast was

dislike was the parking

it was very helpful to have laundry facilities on site

laundry facilities were nice to have but the water came out hot when we selected cold

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

kids jumping into pool.

the timing for the pool.

kids had to walk throught the dark courtyard during winter, slight inconvenience

parking.

to find parking close to our room toilet stopped up a couple times price was outrageous in comparison to

couple kids parties who were all over and running through the halls.

the pool is smooth and relaxing, but i keep saying it, the bathtub is why i m here

to many people in the pool!

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

the room was very clean and inviting. the hotel bar was amazing, served strong drinks!

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

good amenities like inhouse laundry and as well in the apartment

not enough parking

breakfast bar was in a good location, the kitchen staff was very hospitable and didn t like the fact that the

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and

only one bar of soap in bath to start. we easily got another for the stay however.

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

one for me and one for the kids

kids running up n down halls at odd hours of the night

liked the gym and amenities

everything it was so nice , pool was great place was quiet and peacful at nigt

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

chlorine was so strong that both my kids threw up and 1 had to be taken to the hospital for asthma after less

the staff and the fact that you have affordable laundry service. and good breakfast

the laundry room which was a great value and convenient

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

good wifi, location

laundry

oh, and did i mention free laundry

the price the quiet location.free laundry and gym.

friendly staff kitchenette laundry facility

free laundry room, nice big gym

a large and has a fully functioning kitchen and large spaces

kitchen

pool are was nice

breakfast was not great, but it was something.

breakfast was an 7 out of 10 and the location was good.

great desk service & very nice room plus the complimentary breakfast was cool

wifi was not working

no room service

wifi faster than most hotels

extra towels, we had 2 adult and 2 kids,so we ask for extra towels

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

breakfast was wonderful

the coffee was so good and hotel coffee is never good :) the breakfast had many choices and the staff for the

) had to wait to use pool, as well as shorten use hours, and the gym had shorten hours

breakfast also exceeded expectations

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

the lady who took care of breakfast during the week was especially helpful and

nice kitchen

limited parking

the room had a kitchenette and there were dirty dishes in the dishwasher

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

i didn t have the breakfast but the location was perfect.

breakfast was good. staff were very pleasant and helpful.

spacious room. full size kitchen was convenient and breakfast was good.

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

spacious room

that was the reason for our stay, to let the kids swim

pool area was a little dirty.

great bed, great shower, ample space, refrigerator, kuerig coffee pot, and a daily breakfast

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

my kids enjoyed the pool

modern furniture clean room friendly staff accessible parking

and kitchen was perfect

staff, great breakfast and facilities close to everything

didn't eat the breakfast but was not real impressed with what was offered

the hotel was very clean and we enjoyed the pool and hot tub

fitness center was good

delicious breakfast and hot coffee around the clock

the pool smelled like moldy laundry

i went to laundry room to start mine

maids, laundry staff and anyone trying their best to keep this hotel afloat

laundry machs

i was on the main floor right across from guest laundry and hotel staff room

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

people roamed around the parking lot all day

the pool was small. there wasn t enough linen in the room for two guest in a two guest room.

parking was nice and

they didn't have hot breakfast or the pool was not open they said do to short staffing.

i called and the motel stated they had truck parking

enjoyed the room and the hotel gym

wifi kept shutting down and restarting. very frustrating.

the added kitchen and spa tub is what i liked.

room,parking and location were great

the pool and hot tub the room superb.

50 for room service delivery+ 13% service fee and a charge for using a credit card

the room service was awesome as well

the ceiling in the pool/jacuzzi room

of staff charging extra food to your room when ordering room service

left a lot to be desired as did the laundry room

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

it has a laundry room and vending machines

fruit basket on breakfast bar

she was rude and insulting regarding a pet i brought

clean pool, onsite laundry facilities and coffee is always available in the lobby

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

but it would've been nice to have a microwave in my room and a laundry facility for guests

wifi inaccessible due to mispelling of my last name

the room was nice and clean, the pool was nice and the breakfast was great. i would comeback.