pool should ve been a bit bigger and rooms need microwave fridge but nothing to heat up your food

it had everything on site . a restaurant a bar and starbucks.

restaurant, exercise room, breakfast variety, staff, cleanliness, pet-friendly

- exceptional customer service - spacious and immaculate room - excellent value breakfast we look forward to

to the pool couldn't enjoy it kids without supervision jumping in the pool

the location was good and convenient, grounds seemed fairly safe and secure for parking, there was no parking

trash all over the parking lot

of my stay a group of guys pulled their smoker grill out of their trunk and were grilling in the parking lot

the bed and spa tub

after i checked in there were 3 cop cars in the parking lot

wifi in the room didn't work nor the bathrooms were clean plus no hot water.

the plug in the bathroom could not be made to work and i dislike having to pay for wifi

pet-friendly.

the morning, i don't know if it was reassuring or troubling to see the police car in the parking lot

parking was surprisingly good

location, for visiting tech companies around, the possibility of using the business center, laundry room, the

inexpensive laundry, breakfast, and sometimes dinner included

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only

a large and has a fully functioning kitchen and large spaces

kitchen

not enough parking spaces in front of the main entrance to hotel.

very clean establishment and the breakfast was covid friendly

the staff and the fact that you have affordable laundry service. and good breakfast

the laundry room which was a great value and convenient

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

carpeting was worn, didn't match all of the renovations that were done. pool was murky.

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

i was in town with my hockey team and we were placed right across from the pool and hot tub

gym temperature was 82 degrees, and the thermostat seemed to not be working even after adjusting

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

breakfast laundry room bed was comfortable

all the kids from some travel league running in the halls, knocking on doors (saying

noisy kids and adults all night long

the hotel did not have a guest laundry.

the only holiday inn express i have been to that has no laundry machines

clean and the breakfast was good.

quality of breakfast some noise due to the gym center in my room

wish the pool was warmer or there was a hot tub.

laundry area smells of mold, water stains on hallway ceilings

location to grocery stores and a laundry

clean safe parking area

coffee and snacks in the morning very nice. good location. i could bring my pet.

price and location, and also have kitchen

we had drinks at the bar area and the bar staff were friendly and helpful

no room service. restaurant closed most of the day. $75 pet fee

jason gave us an amazing welcome! tamika at the bar was kind and made my sons birthday special.

i also liked that this was a pet friendly hotel, i was able to have my dog stay with us at no additional cost

they had change the water it the indioor pool so the pool was close.

i would have rated higher but there was not a customer laundry

had to go out to do laundry.

spacious room, ample breakfast choice, nice location. gym is small but serves the purpose.

no parking !!

nice room, good size, nice pool

kitchen and accessible laundry room. good value for extended stay.

it had lots of amenities: kitchen, laundry, fitness room.

no hot breakfast.

free wifi was extremely slow which forced you to buy there upgraded

it had lots of amenities: kitchen, laundry, fitness room.

it was very helpful to have laundry facilities on site

laundry facilities were nice to have but the water came out hot when we selected cold

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

pool was closed. kids very disappointed

whatever laundry detergent they used my body didn't like. not there fault

wifi was spotty. the toilet had to be flushed twice sometime. the shower head was so so.

dislike was the parking

there was ample parking

breakfast eggs were not good....

free breakfast and complimentary wifi access.

allowed an early check in for me and were super friendly

it had an outdoor pool, a microwave and refrigerator in the room. and also a let out sofa bed.

great location. friendly staff. very comfortable bed! free wifi free breakfast free parking!

room , excellent breakfast

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

very comfortable bed. breakfast was excellent. pool size smaller than pictured.

rooms were very clean. breakfast was wonderful.

people making noise at 3 am in the morning. inside and in the parking lot

the pool was jam packed

the laundry room on the second floor was filthy

1 staff worker who said there was no amenities and i found out they had a laundry room

laundry sitting in hallway for 1 1/2 days

that they have a kitchen

did like the kitchen area being able to cook and the convenience of the space to relax with the tv

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

pet fee given was different from that listed on hotel wifi site or any available online

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could

the only people that we observed using the dining area, was a kids sports team who ordered pizza and drinks

high kids running down the hallways in the evening

paying for laundry

don't like the fact i had to pay to do my laundry

pool water could have been a little warmer

it was nice to have a pool, as i had my granddaughter with me

the pool was frrrreeeeeezing cold and the whirlpool was not working properly

s no laundry room which would have been nice since we were here for a number of days while we moved a

no guest laundry. heater didna ? ? t keep consistent temperature.

does the hotel provide self-service laundry service

no microwave in room, however the staff allowed us to use the kitchen one

pool

ordering room service

loved the bar area

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

paid wifi

had to ask about the gym and made me wonder what other services were available that i wasn't told about

the shuttle option was good to, just

i had a feeling of dread the second i laid eyes on the building and it's rundown parking lot

had to keep resetting the tv to watch any shows, the pool was ice cold but we were told its heated

the pool was freezing cold and all the kids ended up in the jacuzzi, consequently the jacuzzi water level was

restaurant was so expensive the parking was ridiculous and so many potholes kids running in

the big sliding glass doors between the pool and the patio during warm weather - that's why they're there

pool area and exercise room was very nice

it had a nice bar and food.

had a bit of problem with the card reader so they put me in another room right away plus the bar served good

location, and parking.

heat tub and swimming pool and laundry

even the kids didn t care about swimming in it again after the first time

even the kids didn’t care about swimming in it again after the first time

good news is, panera is just across the parking lot

our group enjoyed the cafe and bar in the evening

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

everything was good including the breakfast everyday and the staff were friendly and helpful.

chlorine smell at pool strong.

swimming pool could have been warmer, but that s it.

open just a little bit, like other hotels, so that we could let some fresh air into the room gym could be a

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

the breakfast could use some help.

changed my hotel i needed a kitchen they move me to another hotel that did not have a kitchen i need to be

breakfast was better than expected. staff was polite and helping.

great sized rooms, good gym and close to a families home

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

toilet kept running and no bag for dirty laundry

the pool for my kids

no breakfast service on site but there were places to eat nearby. staff very friendly.

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

pool

it was quiet and had a decent gym

super huge comfortable bed and pillows! great breakfast, too.

they need to adjust the temperature in the pool room and in the pool it s ridiculously cold

it had a kitchen

the size of the room, spacious and homy. the continental breakfast was good as well.

the room was spacious and well equipped. good amenities. a good value. breakfast was very good

didn t clean up poop after pets ( we cleaned up our own but there was poop all over the pet

we did not go to breakfast.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

the gym room needs a little maintenance on weight machine

the breakfast, and the coffee available 24 hours

the pool was nice, clean and warm

the on site laundry was convenient.

breakfast and laundry facilities

beautiful hote, great breakfast, very comfortable

was based on request, however basic things like garbage removal (especially at a place with a kitchen) should

we did not try the breakfast. location was perfect for us.

laundry room and dryer vent hadn t been cleaned in awhile

the kids slept on the hide

outdoor pool was closed, but at the time of our booking, it was never mentioned.

they have a really nice hot breakfast included & other great amenities making it well worth the price

pool has been non functional for years, had to by my own fry pan and coffee maker- they had none to

i was concerned at first about the huge number of kids there to use the pool, but am happy to say our room was

and out side hotel saturday aug 28, no relief from yelling and doors and loud music in the front parking lot

bed was comfortable, pool and exercise room were great, breakfast was good

pool was great

guests that went to pool would track alot of water inside elevator

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

the size of the pool and hot tub

the room was comfy and my kids settled in just fine

were a couple families that took over the lobby area and their kids were left to run the halls yelling and

went to take the kids to the pool only to find no hot tub

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

kids were extremely disappointed

i liked the space in the room and the fact there was a fridge and kitchen area was lovely

no dish liquid or paper towel in the kitchen or ice bucket

room was great, large, comfortable bed, nice little kitchenette

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

a room at the very back end of the property by the laundry

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

this motel was less expensive than motels in detroit, with ample free parking and breakfast included

the fitness center light is turnoff automatically during running.

free parking available in the premises, ambient relaxing lobby's atmosphere

breakfast was yummy

due to the fact that it's connected to the suburban collection showplace that uses a third party parking staff

excellent breakfast! the pool is nice & warm. very friendly staff.

the gym is small and most of the time full

wifi was not connecting

room key did not work to the business center and gym

staying at a time when there were dozens of kids in both the pool and hot tub

pool hours til 2am????

charge on laundry.

i was traveling alone with 3 kids and the staff was our family away from home, looking after everything we

the pool situation

-water fountain is near gym, breakfast is amazing here

pool looked very nice but we didnt use it

i didn't like the bed or the carpet- which could've used a good cleaning.

continental breakfast should be included

the kitchen inside the room is perfect for cooking a romantic dinner or breakfast in bed

breakfast availability and selections

the room and kitchen area was clean but the iron (leaked); pans and cutlery could use replacing

in the closet, no iron, no coffee maker, no cups for water, no hair dryer, but there was a kitchenette complete

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn t make since don t

the tvs in the whole building worked properly i was there for a 8 day stay with my family and the wifi was

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

parking, staff at first, bed was to hard

wifi was very slow at times, i'm guessing when a lot of people

wifi didn t work

no room service

kids coming from pool to front desk by door for towels

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

the hotel bar closed too early.

was convenient and there was ample free parking

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

the rooms were big. and i liked the free laundry facility.

on site laundry was a plus

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

rooms were clean, perfect for couples and kids

is great the only thing i did like is both times i stayed there the hallways are very noisy with kids running

is great the only thing i did like is both times i stayed there the hallways are very noisy with kids running

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

parking was a lil tight maybe because of visitors for a hockey tournament and someone blasting

breakfast and the pool

the kids said the pool smelled like pee

the court yard and the pool

the pool wasn't clean from the night before

having only one small bar of bath soap for two people to share did not sit well with me

they have a magnificent golf course if you are a golf fan

a world class spa would be a nice add to the property

i had to call golf club to get someone for me

need of cleaning as there was black/green areas of grime/mold along the waters edge in both the spa and pool

i dined on the garden patio, strolled the property, and took in a swim and soak in the pool and hot tub before

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

pet friendly

we were there for 9 days and used the kitchen area in the room to cook some meals

we didn t have a chance to use the kitchen during this visit, but it s a huge blessing to have access to

room was located next to the employee lounge, across from the laundry and next to the ice machine

parking is sufficient and the location is close to wherever you want to be and whatever you need

parking is a bit tight at night add a few spaces

that you could hear ever door slam closed adults and kids running in the hallways

my kids loved being able to swim in the morning, and go back until 11pm

staff is friendly, good gym and clean rooms

parking was tight.

is construction going on outside and a lot of stone and dirt in parking area

the breakfast was delicious

the breakfast was second to none excellent

pool was out of order

this had nothing to do with the hotel itself, i didn't like the kids in the pool splashing around

salt water pool was an interesting experience

very clean, conveniently located, gym was nice and equipped.

there is also a pool & exercise room

4th room still had previous guests dirty laundry on shelf under sink

to ask cleaning employee for kleenex & laundry bag, which she did not supply

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

was very clean, staff very nice breakfast was good.

there was not even a laundry bag in the

able to accommodate late check in and late check out times.

the restaurant and bar were good

purchasing some and when booking the room it said free continental breakfast (not) and the free wifi(not) got

staff were friendly, facility looks good. parking was excellent.

there is plenty of parking in a back lot that is large enough if you are pulling a trailer

was stopped up & nasty he told he could bring me some detergent for me to clean it no tv's no wifi horrible

parking lot was extremely littered with abandoned shopping carts, takeout containers of half eaten

no wifi, dirty bathrooms, weed smell all over.

breakfast is not toast and coffee

rooms were bright & clean , clean laundry smelling bedding

the breakfast was a little sad, juice machine was out of pretty much everything

it was great the staff , the room , the breakfast . we would use your hotel again .

i left for a few hours and came back around 9pm and there was a guy passed out in the parking lot in the rain

on the street in front of the hotel, it was quiet and not difficult to get around lots of parking

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for

i told yall i wanted pet friendly and they still charged me for my pet and they haven

the rooms was clean and nice the breakfast was good

no ice maker at this building or breakfast

that the air conditioner worked and the breakfast that was included.

finally on our final night we managed to get some towels from the laundry room

stay was fine the staff stole a bag my kids left behind full of their school stuff and new cloths

kids stayed in pool and hot tub from am till pm

pool facility was open for the first night and then the second night and thereafter pool facility

my kids loved the pool and the spa to relax in

it was nice and clean and had a laundry area to wash clothes at.

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

oh, and did i mention free laundry

free laundry. quiet and safe feeling environment

free laundry room, nice big gym

rooms were very nice and the laundry for guests was a nice amenity

i had loud kids over my head all night and the pancake machine kept breaking

liked everything just wish there was a hot tub in the pool area as well as bath tub in our

had to wait in line for the elevator 2 or 3 rounds kids were load and running thru the hallways and soaking

parking was easy.

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

music outside our windows at 7am daily and people with texas license plate smoking weed in the parking lot

on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge

spacious room. full size kitchen was convenient and breakfast was good.

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

kids were looking forward to it but it was too much for us

staff was excellent and very attentive. very clean. breakfast was great.

that there were no other rooms available, even though there were maybe a dozen cars in the parking lot total

we were late for breakfast but the kind gentleman allowed us to get some bits for us and the kids

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

nice breakfast

breakfast food was very meager with no hot food or fresh fruit except apples

pool was ready to use, but the hotel did not receive the certification yet, we were not able to use

the laundry room was on the second floor

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

were people actually living there, had their laundry outside drying

the laundry room was filled with flies

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

i had to take my linen and towels to the laundry myself because there was no housekeeping

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

the staff the people the location the kitchen are very nice

to be updated mold by the showers refrigerator not fully clean kitchen doesn t look like i would ever cook in

they didn t mention wifi

super slow wifi

location and that they allow our fur legged kids to sfay for free

people parking in front of my room door.

there is a dunkin donuts across the parking lot

like that it was over the capacity and the pool area and they did not check for ids for the kids that was in

clean and friendly service and enjoyed having access to pool and gym.

indoor pool for the kiddos

the pool was cold

50 for room service delivery+ 13% service fee and a charge for using a credit card

the room was over the laundry...it was burning like hell!!!!

the breakfast, the room was very clean, parking was easy and so was check in

the living room kitchen area

location, parking, staff, facility, swimming pool, exercise room and nice continental breakfast which is

have one entry to the parking lot , limited pool time in the morning,, the water in the shower is weakened and

also had in house laundry

i didn't have the room across from the laundry room

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

we were across from laundry and maids were very loud every a

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

pool was freezing cold,the hot tub was warm, like a kids bath water, not hot

the room has stains on the bed, the continental breakfast had only 3 different selections

jets didn t work, overpriced, unfriendly staff, forced to go to reception to be let into pool area, didn t

indoor pool and breakfast

the room was nice as well as the gym and swimming area

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

pool was closed, that was not advised when booking the kids were so upset

the room was nice and my child loved the pool

parking was not great the pool was not open and the website didn t reflect this the breakfast

was so strong in pool area i was not even swimming and my eyes were burning kids eyes were so red when they had

laundry room was a bit outdated and had no change machine so i had to travel too several places to

parking lot was safe

disappointing in many ways although staff was friendly and wifi worked well

that it is pet friendly

clean,check is process is quick, staff friendly and try to accomadate requests, lady in charge of breakfast very

bathroom wasn't that clean and laundry facility had a weird smell

i thought it was the laundry room

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

the dryer was broken in the laundry room and no offer was made to refund my money

the pool was difficult to stay in because it had so much chlorine.

no gym or laundry

i don t think they have laundry

laundry was closed until 8:30 a

laundry machines didn t work properly. staff was unable to help.

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

the bar area could be better positioned as a lounge.

gym with two peloton bikes

from the valet, front desk, concierge, to room service

tired moving to use laundry

were terrible about plowing the snow from the parking lot and entrance to the hotel

the room was spacious and convenient, especially with the full kitchen.

too many geese crapping in the parking lot

breakfast would be great

very clean, staff friendly, good breakfast.

breakfast until 10. pool until 10. check out is noon!

the only complaint i have is that the pool was freezing lol

breakfast was great!

the pool was so cold, my kids wouldn't even go in - and they usually don't care!

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

fantastic, bar and restaurant food very good

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

the hotel bar was always busy

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

lovely place and great location loved the gym and the apples were great and so were the cookies

pool area, hot cookies and jim the front desk assistant

the kids unsupervised at the pool

wifi and regular cell connections were poor could not make uninterrupted phone calls wouldn t

kids running up and down hall knocking on doo

the breakfast accomodations were excellent and easy to self serve

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

the breakfast was much better than expected. the kitchen area was immaculate.

easy on and great parking

breakfast great, especially the lady who took care of the breakfast room

parking was hard to come by in spite of a large lot on a saturday night

room was great and the pool. great lounge too.

staff was great and accomodated us on early check in and late check out

i enjoyed the gym and pool area it was like a sauna

comfy beds, clean, ample free parking.

this is a pet friendly hotel too that only charged us a one time/trip fee of $100 for our week long stay

there is no whirlpool like in the pool photo

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

nice room, liked the kitchen

good breakfast

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

the tvs didn t work no cable no laundry low toilet paper

it looked very nice on the outside. except for the broken motorcycle in thr parking lot.

no wifi, no phone network in most rooms

prostitutes in the parking lot and hallways

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

no continental breakfast

noise from rooms next door due to kids running, jumping and hollering

the gym needs more equipment

spacious enough to park my race car trailer

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

room with full kitchen

breakfast was great

slow wifi speed and need to sign in everyday.