s no laundry room which would have been nice since we were here for a number of days while we moved a

does the hotel provide self-service laundry service

no guest laundry. heater didna ? ? t keep consistent temperature.

beds, larger room, warm pool, clean, friendly

shuttle is free within 5 mile radius

liked how the pool was open

clean and good breakfast

breakfast was tasty and well presented

breakfast buffet

allowed an early check in for me and were super friendly

it had lots of amenities: kitchen, laundry, fitness room.

kitchen and accessible laundry room. good value for extended stay.

also the exercise equipment in the fitness

full kitchen and the beds weren't side by side

continental breakfast, just a small choice of oatmeal, granola bars, or muffins, along with coffee, hot

hotel breakfast offered many choices and actually was good

breakfast hours too short 6-9am. wish it was til 10:30am.

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

parking easy

and out side hotel saturday aug 28, no relief from yelling and doors and loud music in the front parking lot

laundry room and dryer vent hadn t been cleaned in awhile

pool was not working, same breakfast everyday nothing changed no variety

with full kitchens, including a dishwasher, & all the dishes, etc, you need it is just a beautiful place to

loved that it had a kitchen with dishes the pull out sleeper it had everything i needed a nice sized refrigerator

loved the location and parking too.

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

the customer service staff. the wifi in the room was not working.

pool area needs major upgrading

cleanliness, breakfast.

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

great tvs and bed n kitchen.

the shower and the fact you have a kitchen

friendly staff. rooms very clean. good breakfast. location.

the breakfast

pet care does a lot of business with this location and i am inclined to stay elsewhere for all my

from the moment we walked in the staff was very welcoming, rooms were beautiful and clean, bar and pool area

no room service. restaurant closed most of the day. $75 pet fee

the room service personnel were not friendly

were extremely tired so we ordered room service

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

beds were okay, parking is free

location, parking, clean

very comfortable bed. breakfast was excellent. pool size smaller than pictured.

very comfortable environment the breakfast was awesome

laundry area smells of mold, water stains on hallway ceilings

location to grocery stores and a laundry

excellent value - received a studio suite with a kitchenette for a great price.

adequate parking and friendly staff were all pluses

staff was very friendly and helpful. i appreciate having a full kitchen.

breakfast laundry room bed was comfortable

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

breakfast

there was room service that was nice, although i didn t use it

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

toilet kept running and no bag for dirty laundry

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

kids in that group broke an elevator so going to and from lobby was a traffic jam

items in room were broken, hot tub wasn't working, too many kids running around unsupervised.

gorgeous property, outstanding restaurants and the spa pool and golf were over the top

the property was extremely beautiful the pool was so cute for the kids to enjoy.

property, very clean, multiple restaurants on site, nice pool and hot tub area for a quick

room service food was always served cold every time very disappointed

we would have loved an outside pool.

heat tub and swimming pool and laundry

only thing was that the bistro and the pool were not open

no room service

no daily room service

the people at the pool were to wild.

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

a room at the very back end of the property by the laundry

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

the staff did not have key to the kitchen to even offer anything

pool area and exercise room was very nice

was giving a room with small beds like twin size for a little kids, very uncomfortable no room to stretch you

convenient suburban location, cleanliness, pleasant updated rooms, pet-friendly, and quiet.

*tons* of kids there that could have been occupied longer

location, and parking.

there was not even a laundry bag in the

clean, quiet and the pool was clean and you need reservation to get into the pool...so safe

able to accommodate late check in and late check out times.

pool was awesome

the on site restaurant and bar avaliable when i arrived n the early evening

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

wifi didn't work properly and front desk did not resolve issue

our room was wonderful! kids had a blast in the pool! cleaning staff were friendly!

kids were looking forward to it but it was too much for us

fitness room, cleaness of facility, coffee availability and price

of public spaces / mainly floors in elevators, laundry, stairs

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

liked kitchen setup

lots of parking available

pool advertises as being 85 degrees and heated which was one of the main reasons for choosing this

i pulled in and there were crackheads in the parking lot

internet, parking, sometimes i had to park down from my room oh, and trash space, the trash can in front of

i cheked in,there was an employee doing a really great job at cleaning up debris in the parking lot,and pulling

the parking spaces are right in front of your room.

trash all over the parking lot

forced to pay much more than the price i booked the room for, there was no wifi (despite claims on

wifi in the room didn't work nor the bathrooms were clean plus no hot water.

thin mattress very few cable channels had to pay for wifi ac unit was loud room had funny

adequate parking and clean, spartan rooms

pet-friendly.

- exceptional customer service - spacious and immaculate room - excellent value breakfast we look forward to

to the pool couldn't enjoy it kids without supervision jumping in the pool

it had everything on site . a restaurant a bar and starbucks.

would have been nice to have a complimentary breakfast that would make it nice

having to go get it from the bar and ask for accouterments was silly

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the pool was cold and the gym consisted of 3 bits of equipment that sounded like they were going to fall to

i didn't have time to use the fitness center or pool, but both looked to be in fine shape

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

the gym is tiny and dated.

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

1 staff worker who said there was no amenities and i found out they had a laundry room

there was no dishware in the suite, which had a kitchenette complete with a stove

kitchen area

don't like the fact i had to pay to do my laundry

paying for laundry

buffet could've varied a bit on a daily basis because of indoors pool floor up to and inside lift was sometimes

room accommodations, hotel cleanliness, breakfast

lot of kids in pool area, breakfast area

got was adjacent to another room and the people staying in it were loud adults but also had loud kids and with

the pool was freezing cold and all the kids ended up in the jacuzzi, consequently the jacuzzi water level was

the lobby and bar were nicely laid out

the bar with food available was nice

pool, gym and staff were great.

people parking in front of my room door.

this one was next door to a dunkin donuts, which is very convenient when you can't leave your pet in the room

wifi didn t work in first room plus bed felt like springs

parking in front of door.

grounds area had trash in some areas from tenants,,a few sketchy men in parking lot at night

kids really enjoyed staying here, swimming in the pool and also the breakfast was

where was the bar with the dinner food?

i like that they had a late check out for 1pm made a big difference and was great

when i had trouble with the key pad to the pool, a manager let me in, and had a staff member working to fix

the hotel bar didn't open till 5pm and the hotel was full

we were across from laundry and maids were very loud every a

i didn't have the room across from the laundry room

also had in house laundry

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

went to take the kids to the pool only to find no hot tub

the pool was cold

the room was comfy and my kids settled in just fine

we wanted to rest and with kids, it's good to have a place to land quickly

they say they have room service, but don t count on it, i was told several different times there was nobody

great resturant and bar on site!

ordering room service

and maybe the fact that we had to pay an extra charge to have wifi in our room

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

the rooms was clean and nice the breakfast was good

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for

i told yall i wanted pet friendly and they still charged me for my pet and they haven

no ice maker at this building or breakfast

that the air conditioner worked and the breakfast that was included.

rooms were bright & clean , clean laundry smelling bedding

the view from my 4th floor room wasn't the best as it overlooked an empty adjacent parking lot

the fact that it is a pet friendly hotel helps tremendously

adequate parking.. also the staff is very friendly.

semi parked all night in the parking lot beneath my window.

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

prices of the rooms and items in the rooms/kitchen

staff was very friendly, nice breakfast included with stay, nice stores

the breakfast was for the weekend was really good nice and fresh

the first night a group of kids were drunk and laughing and stomping upstairs above us

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

very hospitable staff, especially the server at breakfast

staff, specially food service for the breakfast

pool was closed due to covid

only $2 each to wash and dry a load of laundry

inexpensive laundry, breakfast, and sometimes dinner included

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

location, for visiting tech companies around, the possibility of using the business center, laundry room, the

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

on site laundry was a plus

free laundry room, good breakfast every morning nice hospitality

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

the rooms were big. and i liked the free laundry facility.

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

central location to places i needed to be. full kitchen set up for preparing meals on site.

rooms have a full working kitchen

loved the kitchen area the size of the room for one person you had everything in the room that you

to ask cleaning employee for kleenex & laundry bag, which she did not supply

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

4th room still had previous guests dirty laundry on shelf under sink

they decided to pave the parking lot on a saturday night so there wasn't much parking for everyone

room was located next to the employee lounge, across from the laundry and next to the ice machine

booked the hotel for the night with our kids mainly for the use of the pool and jacuzzi

parking was really accessible and easy to use.

the pool hours and the option to use the spa and pool. breakfast options.

parking is a bit tight at night add a few spaces

breakfast foos

the breakfast was delicious

its clean and the breakfast is awesome.

the staff all very nice and friendly especially the kitchen staff !

staff is friendly, good gym and clean rooms

salt water pool was an interesting experience

great facility with breakfast includes. highly recommend

breakfast could have been better but during this pandemic, it is very understandable why it was

our stay included breakfast

this had nothing to do with the hotel itself, i didn't like the kids in the pool splashing around

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only

very clean and the staff were friendly and helpful. great breakfast options as well.

not enough parking spaces in front of the main entrance to hotel.

we were forced to stay in a single bed for 3 adults and two kids

security of the parking lot needs a lot to be improved, since my company car was broken into

the laundry room which was a great value and convenient

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

the staff and the fact that you have affordable laundry service. and good breakfast

the gym was great and the pool was warm. however no hot tub.

the swimming pool was too cold should have a heating pool

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

great pool, hot tub and work out space

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and

breakfast and location was great

clean, comfortable, and friendly. breakfast was very good.

pool was freezing cold,the hot tub was warm, like a kids bath water, not hot

breakfast fast is mediocre.

breakfast was poor due to covid, bathroom did not have soap, shampoo

laundry room was a bit outdated and had no change machine so i had to travel too several places to

no indoor pool small bathroom

it was clean and the pool was open i recommended 2nd and 3rd floor only

no room service had to get our own towels & toilet paper

the staff was especially nice and the breakfast was very good.

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

hot tub and pool cold.

additionally, when i was trying to sleep around 10:30 pm ish, kids kept running back and forth through the

only ate the fruit because i got down 15 minutes before breakfast was ending

close proximity to everything, wide variety of breakfast items to please everyone

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

bathroom wasn't that clean and laundry facility had a weird smell

i thought it was the laundry room

the dryer was broken in the laundry room and no offer was made to refund my money

t feel safe, loud noises, people partying in the hotel, smoking weed in the hotel and in the parking lot

were people actually living there, had their laundry outside drying

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was filled with flies

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

the laundry room was on the second floor

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

i don t think they have laundry

laundry was closed until 8:30 a

no gym or laundry

couldn t get extra towels until laundry opened.

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

breakfast was great

the coffee was so good and hotel coffee is never good :) the breakfast had many choices and the staff for the

was great, kitchen area was clean, room was awesome

tremendous attitude - from shuttle drivers, to breakfast bar service, maids, desk personnel - the best

tired moving to use laundry

the room was very nice. loved the kitchen as we made breakfast and didn t have to go out.

the guy in the next room going to the bathroom and we could hear the car doors shutting in the parking lot

no option for hard wired connection for customers to wifi during their stay.

i like the full kitchen

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

the room had a kitchenette and there were dirty dishes in the dishwasher

good location. free breakfast. free parking. helpful staff.

the breakfast could use some help.

biggest amount of parking was in back and side. but

very clean, staff friendly, good breakfast.

we did like breakfast and the room in general

breakfast ok

breakfast was fine the only problem was the pool it was freezing you could heat the pool up and it

the only complaint i have is that the pool was freezing lol

laundry facilities were nice to have but the water came out hot when we selected cold

we had a hard time getting correct change for laundry.

was next laundry room and machine at various times of the night and had to tune the tv up

it was very helpful to have laundry facilities on site

it was our whole reason for bringing the kids

whatever laundry detergent they used my body didn't like. not there fault

the breakfast was

breakfast was good for those who can eat everything. wifi was good.

unregistered guests hang out in the parking lot prey on unwary people.

everything. breakfast. staff. accommodations. thank you. thank you. thank you.

breakfast, bed was uncomfortable

no breakfast left when we went down 45 min before 11

burned out lightbulb, and no room service at all for a three night stay

continental breakfast i wasn't impress there wasn't much to choose from and rooms weren't clean enough

breakfast is not toast and coffee

finally on our final night we managed to get some towels from the laundry room

no trash can in pool restroom. waffle mix was out when we came down for breakfast at 920am.

fake flower petals and confetti on floor, under couch, and in closet

barbara at breakfast was very sweet to my children

wifi

i had to take my linen and towels to the laundry myself because there was no housekeeping

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

limited access to parking

the location and the fact it had a kitchenette

rooms were very nice and the laundry for guests was a nice amenity

not enough of parking space

liked everything just wish there was a hot tub in the pool area as well as bath tub in our

the pool for the kids

i enjoyed breakfast and coffee

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

breakfast

easy parking

location free parking

pool was nice, breakfast okay, coffee- meh

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

great parking

was cold, parking lot is a tad difficult to get into depending on the direction you're coming from

it's very nitpicky, but i would love to have a hot tub in the pool room for my sore back. :)

the on site laundry was convenient.

breakfast and laundry facilities

loved the full refrigerator and provided breakfast

i love all of the kitchen amenities and the fact that we have plates and silverware and real cups

breakfast was delicious and the pool was great

the pool was really nice and clean. my room was clean and the staff was very nice.

bar was packed

chose a weekend where kids stayed , so i didn't like how kids were playing on elevators and in the hallway

wifi

wifi connection didn't work and the staff couldn't help

charge on laundry.

they quickly had the services (wifi and cable) restored and handled some unruly guests well

i was traveling alone with 3 kids and the staff was our family away from home, looking after everything we

cleanliness, staff was super nice, and it had indoor pool jacuzzi. breakfast was dynamite

breakfast staff was excellent food was very hot and good

the space was good and easy parking

the room and kitchen area was clean but the iron (leaked); pans and cutlery could use replacing

breakfast could have lasted at least till 10am

breakfast availability and selections

the kitchen inside the room is perfect for cooking a romantic dinner or breakfast in bed

there were a lot of shady actions going on in the parking lot in the back, during the day and the night when

there were ants in the bathroom, kitchen and in my bed

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

the tvs in the whole building worked properly i was there for a 8 day stay with my family and the wifi was

it was not dirty and the parking was decent

location was perfect . didnt get breakfast only cause i had my own food..

couldnt connect to the wifi because it was down

gym wasn't functional

bad wifi

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

location is perfect, wifi is good and staff are welcoming

the hotel bar closed too early.

they had a working laundry room

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

room service no phone no computer access refrigerator moaned and groaned when on

remember there is a reason it's so cheep, following you out of parking lot

loved that the laundry room process didn t cost an arm and a leg

fitness center and pool closed due to covid-19

the pool was warm and the hot tub was nice

my family loved the pool, we rented a room just to swim in the pool for a couple hours.

aged property and parking lot not cleared from snow

the vending machine prices were high they had laundry rooms but one machine was

breakfast was great

smelled like dust very stuffy, bed had so many other persons hairs as well pet hairs all over it

had trouble with the wifi running very slow and not being able to connect!

great staff, great location with ample parking, room was largw

room service requested at desk is a total joke; noisy hallways; bathroom door is a total joke: (1)

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

we wasn t able too eat breakfast or the pool wasn t opened do you covid-19

i loved the location - near local freeway/interstates. free wi-fi and parking. very quiet room.

there was a lot of children in the pool.

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

there was young kids (adults) in and out of building

hotel was at its maximum compacity on this evening, where our room was and the distance from the parking area

getting in just before midnight, i was woken at 2:00 am by a pickup truck plowing the entire parking lot

was too many kids and teenagers running and playing in the hallways without parental supervision and the staff

gym missed some equipment (like a third of the dumbbells' missing)

the price for two nights with the spa tub

room and spa tub were nice. no issues

lots of parking

the parking lot is crappy , you can hear all the traffic outside, didn't like that

spa tub was disgusting

friendly staff kitchenette laundry facility

it was nice and clean and had a laundry area to wash clothes at.

oh, and did i mention free laundry

free laundry. quiet and safe feeling environment

laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

free laundromat and breakfast and snacks

breakfast was okay.

we didn't get chance to go to the pool.

kids couldnt really swim

staff was excellent, room service arrived in a timely manner, the room was comfortable, spacious and

it was a lot of kids there, no microwave if i wanted to heat my food i had to go by the front desk, which is

friendly staff. well equipped fitness center. nice pool/spa area

like that it was over the capacity and the pool area and they did not check for ids for the kids that was in

the room was over the laundry...it was burning like hell!!!!

the breakfast, the room was very clean, parking was easy and so was check in

wifi was slow, and i could not use cell service at all

the breakfast was great too

customer service room was clean beds were very firm (a good thing) parking lot lights were very bright (upgraded

fitness room, laundry and breakfast area

big rooms. clean and big laundry room.

laundry and made 2 attempts to dry the cloth and they were still wet

restaurant and laundry and coffee bar.

the staff and laundry room.

love the place. free breakfast and laundry. worry free hotel.

loves breakfast and the fact their was laundry available .. kindness of staff as well .

breakfast and access to free laundry services

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

breakfast and pool

no laundry

laundry facilities

floor and elevators were wet because people didn't have since to dry their feet from the pool

i could hear kids running around upstairs, and the people in the next rooms conversation word for word

no lights in parking lot

laundry room should be open all night long

mattress, good shower, good linens, fridge, micro, a/c, toiletries, wi fi, breakfast ready at 4:30 at the morning

i liked the parking in front of the door

breakfast is fine

easy in and out with tons of parking