the pool was closed due to bad guest.

the food in the restaurant was exceptional and our room service breakfast was on time and just right

comfy beds, clean, ample free parking.

........very confusing trying to get through new road construction to facility parking

a beautiful scenery i loved everything the rooms were cleaned beds were comfortable and loved the bar and the

pool

rooms are like upscale mini apartments with a sectional couch, kitchen dishes etc

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

nice room, liked the kitchen

the pool signs keep alluding to a whirlpool/spa but there is no whirlpool

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

pool too cold

free parking

we were there for kids us fencing competition

clean, modern, good parking, well maintained. i am happy.

the gym, bar, restaurants are really good. acess to the sea foid place too

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

the parking was a bit less than expected but i was unaware of the upcoming event the next weekend

pool was extremely cold, to the point that the kids didn't want to swim

not enough towels in the pool area

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

customer service, very nice breakfast area/lounge

very nice...very clean! staff was great....breakfast was good!

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and

there was no hot tub in side the pool area.

the cleanliness , staff, pool

the pool was t that clean

the pool and fitness areas were adequate

the breakfast bar and how friendly and helpful the staff was

very clean, enjoyed the layout of the room, double entry into bathroom. bar onsite

there was dirty laundry left in the room

no onsite laundry

no laundry on sight.

no onsite laundry.

and the site advertised laundry facilities which i needed and chose this location because that would have helped

laundry / workout was on second floor but not really a dislike more of convenience of

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

there was pet hair in the pull out bed and on extra blankets

breakfast had many options for me and the kids

the kitchen was nice to for late night snacks and to bring breakfast back to our room

breakfast and laundry room not working

everyone from the registration desk to the people serving breakfast were friendly and hospitable

hotel was very conveniently located for me, free parking, free wifi, and a big, nice and clean room which are

couple arguing loudly in parking lot

staff were sweet! very nice! great pool and fitness room! our room was perfect for a big family!

free guest laundry facilities

i liked that they offered free laundry for the guests staying at the hotel

with nice pool gym and guest laundry

dirty laundry room, definitely has not been cleaned in a while

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

easy on and great parking

great front desk staff, great location, clean rooms and great breakfast.

parking lot is impossibly small

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

location and parking

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

the mini bar was restocked fairly promptly

the bar area could be better positioned as a lounge.

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

michael was the very best bar tender. awesome.

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

wifi was slow and didn t able to use laptops or ipads

breakfast, no wifi no coffee not even a complimentary bottled water

there was no breakfast

kitchen

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

the location and the bar staff were excellent.

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

gym seems like an after thought, no a single window made it feel very uncomfortable to work out in

i liked that they had a laundry room for guests.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

location and wifi

resurfacing parking lot we all parked in tight part of lot

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

a gym to do sport by the end of the day

grilfriend loved the shower breakfast was a#1

right across from the pool

desk staff was friendly and helpful, room was beautiful and clean, pool was nice and warm and breakfast was

having a pool and small kitchen

the pool was still out of service and the staff lied to me and told me when i called before that it was

pool was closed

definitely the outdoor pool.

pool was not in order so couldn't use it

pool was closed

we also used the pool

overcharged for a pet fee even after showing staff their policy on their web site

pool wasn t open- under construction- rude employees

stained ceilings from leaks,pool was green,no smoke detectors,no fan in bathroom,windows screwed shut,door fixed

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

pool

com had no information that a pet would be an additional $75, also no extras at all, breakfast, coffee except

great staff. clean quiet rooms. real breakfast. easy parking. great location.

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

hotel bar closed at 10 pm

the modern, extra clean rooms, restaurant, service and parking and location.

some of the breakfast fare ran out and took some time to refill, including coffee

also the indoor pool was about 56* and freezing cold

we did not get breakfast. we thought it was included with the price and it was not.

breakfast was varied and delicious

noise from doors closing from other rooms. it would be nice if breakfast was included.

doors to sprinkler room, supply room, and laundry room were left open

free breakfast proximity to shopping

staff was very nice and the hotel was a good value based on the amenities like breakfast, free wifi, and parking

parking, check-in, and check-out were a beeeze

i did not have breakfast.

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

bad housekeeping service,bad laundry room lack of care for the hotel guest

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

it had a pool

website stated pet allowed with no mention of extra charge

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

service and we had to find dishes and silverware for our food we ordered to our room, and the bar opens kinda

i wished the pool was open, had to take the kids across to a different hotel

here on last weekend for a getaway i came back here for the second time in a week with my grandkids for my three

cooks laundry front attendants everyone

friendly receptionists and free laundry.

the bar wasn't open

restaurant & bar also pool on location

the bar closed at 11 pm on a friday. 20 people in the lounge at the time.

easy early check in and late checkout

looked dirty, toilet wasn t clean, large red spot on carpet and very loud ac

decent breakfast. hot chocolate bar in lobby

layout, especially was delighted with the mini kitchen area

wifi was slow as a snail!

the pool was not open on sunday

staff was friendly to myself and the kids breakfast was great and the pool was great definitely needed some

being able to give the kids

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

were partying at all hours of the night kids running up and down the hallway after midnight and wee hours of

the laundry, gym common area and the dining area all was very clean and decent

laundry in the hotel

loved the fact that there was laundry facilities

loved all the amenities like workout room, laundry room, kitchen net

the halls smelled like you were walking down the laundry isle at walmart

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

clean quiet comfortable rooms pool and hot tub great for kids

some of the people in our family said that the pool water and hot tub were too cold.

my kids loved the fact that you get to make your own waffles

free wifi also no free breakfast even tho it said it on the website that the have it

they had nice rooms and a nice pool area

professional business traveler, who just happened to roll in from a camping trip with her kids

pool was great for the kids

pool was cold.

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

full kitchen wasn t needed but we will remember that for extended stays

the breakfasts were great as well

the breakfast and hot coffee was excellent and just what i needed to start my day

it had a fridge and a laundry and a giant closet in the master

i also used the laundry facilities they offer

the laundry room available has trash literally all over the floor and the front desk staff is no where

it was great in every way. i always like having a full kitchen - nice cooking experience.

location convenience facilities size of room and kitchen especially.

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

complimentary laundry facilities

they even have free laundry

laundry room was free for guest

free laundry, just pay $1 for soap, if needed.

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

parking lot under construction

hotel says they re pet friendly but be cautious when bringing your pet here

was pet friendly and very close to where we needed to be for this visit

no laundry bag

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no breakfast remodeling no laundry no pool to much stuff out of order.

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

parking lot my vehicle got damaged by someone visiting a close restaurant they dinged my doors with

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

the staff were super friendly! location was great and parking was easy.

i didnt come from the breakfast but it was not great. don't count on it!

com sold me a free breakfast but the hotel said they do not do free breakfast

amenities as drury inn any more,too much going on during weekends,too many unattended kids in pool area n hot

the parking

couldn t use the pool, bar, etc....

to dovid restrictions the swimming pool/ spa was closed

huge issue was the pool area does not have adult hours

the pool was closed

breakfast was terrible. eggs tough and tasteless. no milk, just oatmilk

breakfast was ok

maybe open the breakfast at 6am

breakfast was excellent

pool was close two times for extended maintenance

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

didn't get a chance to use the indoor pool

not a great breakfast

the breakfast was great. best i've seen amongst

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

very clean. the breakfast was the best

pool

breakfast

they need to adjust the temperature in the pool room and in the pool it s ridiculously cold

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

after the phones started ringing a women finally came out from the dark gym with a man following behind her

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

the pool was nice, clean and warm

breakfast and laundry facilities

the on site laundry was convenient.

was based on request, however basic things like garbage removal (especially at a place with a kitchen) should

the room was more than an hour late but no later check out, no towels in pool area, lol, staffing is an issue

could have been cleaner, kitchen counter, sink, and bathroom could have been much cleaner

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn t make since don t

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

the outside parking was kept clean loved the detail paid to garden

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

there were ants in the bathroom, kitchen and in my bed

came down at almost 9am and there was nothing left to grab for breakfast, also nothing was offered

the space was good and easy parking

breakfast could have lasted at least till 10am

it was not at all anything to like. nor was there any wifi.

i didn't like the bed or the carpet- which could've used a good cleaning.

the late night laundry area being used as we were in104 directly across from room.

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

keep up good work wit clorine clean pool hate to go to hotel an pool foggy dirty

parking lot was under construction

i thought it was weird to be in a basement setting with window view below parking lot level.

charge on laundry.

they also offer a nice free breakfast

parking lot and sidewalk icy

the kids said the breakfast wasn't up to par

seemed to be a couple parties with about 30 kids, got a little loud around 1/2am

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

pool was very nice

the complimentary breakfast was great

kitchen was stocked and convenient

we didn't get up in time for breakfast.

there isn't too much choice for breakfast. there is no shuttle or bus.

pool was pretty crowded with kids but on the brighter side it s adult swim from

chose a weekend where kids stayed , so i didn't like how kids were playing on elevators and in the hallway

additionally, almost impossible to use wifi if your device is not hooked into the hiltons portal

the pool was really nice and clean. my room was clean and the staff was very nice.

so much noise from the rooms around me. it was a bunch of kids and no adult.

laundry basket available in room for dirty clothes

indoor pool was cold and hotel has no hot tub.

the room was bigger than expected, which was great, and even though we didn't use it, the kitchen was nicely

spacious rooms, very comfortable furniture & bed, clean hot modern shower, awesome kitchen &

cleanliness and parking and the overall room.

outside is a great place for kids to play safely

kids running up n down halls at odd hours of the night

gym

the hotel staff were friendly and helpful. the 24 hour gym was a great surprise.

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise

laundry available

customer service was great. kids loved the pool.

for the price u think daily room service should be provided.

but we only got to be in the pool no more than 15 min because it cold

up at 6:30 am by loud people above us talked to front desk was told there where kids above sorry nothing was

friendly staff, clean, good selection for breakfast, kid friendly

the gym and pool were also great

loved how it was right off of the freeway and basically in the great lakes crossing mall parking lot

breakfast was delicious

breakfast was great and the area was clean, bright and provided lots of seating

free laundry room, nice big gym

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

laundry

friendly staff kitchenette laundry facility

it was nice and clean and had a laundry area to wash clothes at.

the pool wasn't clean from the night before

didn't like that fact that the kids was running around all day in the hallways especially at night

that was so thoughtful and the kids really enjoyed it that way

the outside had garbage on the lawn and parking lot

beat up, dirty, smelly, no housekeeping for 4 days, worn out beds, gym in bad condition

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

hotel was so clean, staff was excellent, food amazing and the pool was a blast for my kids.

king size bed was nice, the room was spacious, a/c got really cold (which was nice), easy parking, walking

the room was clean and my kids loved the pool

parking , some spots were being taken up by a bigger construction trailer so it left not many for

pool area could have been a little cleaner.

pool, room service, nice accommodations

is great the only thing i did like is both times i stayed there the hallways are very noisy with kids running

the gym was a bit smelly.

rooms were clean, perfect for couples and kids

good amenities like inhouse laundry and as well in the apartment

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

was convenient and there was ample free parking

avoid kitchenette rooms

free laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

spacious room. full size kitchen was convenient and breakfast was good.

breakfast was nice

i didn t have the breakfast but the location was perfect.

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

pool area was a little dirty.

great bed, great shower, ample space, refrigerator, kuerig coffee pot, and a daily breakfast

the breakfast and location both were excellent !

the pool is great

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

most importantly i booked for the pool for my kids and that wasn't available either

the breakfast could have been a bit better but it was decent.

the room had a small kitchenette

breakfast was pretty good. really liked the frittatas. kids loved the waffles.

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

the pool and hot tub were small and nice

didn't eat the breakfast but was not real impressed with what was offered

fact that they didn t have any blinds for my room when there are massive streetlights in the parking lot was

well , the laundry was broke but they fixed. thanks

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

i was on the main floor right across from guest laundry and hotel staff room

laundry machs

i went to laundry room to start mine

went down to the hotel bar for a drink and dinner and the bartender was exceptional

there is a bar and restaurant

iron cut oatmeal, comfy bed, modern looking facility, christmas decorations, bar downstairs, gym, pool and

breakfast was fantastic; large selection every day with some items changing

loved the breakfast and pool

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

same meal everyday as breakfast. variety should be introduced.

they didn't have hot breakfast or the pool was not open they said do to short staffing.

terrible wifi, roaches, and dirty room

parking was nice and

no breakfast was served and the wifi didn't work in the hotel.

kids coming from pool to front desk by door for towels

great breakfast!

the internet wifi is free but very slow and there is no way to speed it up by paying more.

it was not dirty and the parking was decent

the outdoor pool was nice but in the winter hampton would have them on that

only problem was that the spa tub broke, so i wasn t able to fully enjoy what i paid for

the spa tube room

outside parking lot was lit up very well

only thing i was happy about was an early check in

it has a laundry room and vending machines

left a lot to be desired as did the laundry room

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

room was clean, and appropriate for traveling with a pet

pets allow pets and terrified of pets

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

but it would've been nice to have a microwave in my room and a laundry facility for guests

the staff was so friendly and helpful. they were great with the kids as well.

breakfast was very good and pool was also very nice

50 for room service delivery+ 13% service fee and a charge for using a credit card

kids couldnt really swim

it was a lot of kids there, no microwave if i wanted to heat my food i had to go by the front desk, which is

so many kids

staff was excellent, room service arrived in a timely manner, the room was comfortable, spacious and

whatever laundry detergent they used my body didn't like. not there fault

breakfast was ok could have more of a variety, such as turkey bacon or sausage

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested

breakfast was just fine.

everything. breakfast. staff. accommodations. thank you. thank you. thank you.

laundry wasn't working

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

was very comfortable and pet friendly my kitten was right at home on the big king bed

the wifi

needs new carpet and mire parking

it was very helpful to have laundry facilities on site

was next laundry room and machine at various times of the night and had to tune the tv up

laundry facilities were nice to have but the water came out hot when we selected cold

we had a hard time getting correct change for laundry.

had kids running the halls knocking on doors and finally, 4am roving parties

good parking and laundry on site

it had a laundry and the clerk was nice

laundry on site in lobby

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry was expensive

the room was over the laundry...it was burning like hell!!!!

the living room kitchen area

there was a pool and hot tub that we enjoyed

need secure wifi

wifi was slow, and i could not use cell service at all

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with

fee of 20$ overnight, on their site, and at welcome, giving you a drink, plus 2 tokens for free bar drink, water

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

the phones were down, so we couldn t call room service or the front desk.

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

free laundry, bbq grills outside of gym and indoor pool

the laundry

free laundry, bbq grills outside of gym and indoor pool

great gym for a hotel as well

the kids would've liked to have a pool.

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room

the swimming pool was too cold should have a heating pool

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

only one bar of soap in bath to start. we easily got another for the stay however.

the laundry room which was a great value and convenient

the staff and the fact that you have affordable laundry service. and good breakfast

trash all over on the 3rd floor in the laundry area

we had dirty laundry and in vacuumed carpet in our first room

bar was closed sunday and monday

breakfast was an 7 out of 10 and the location was good.

the breakfast was very underwhelming

not enough parking spaces in front of the main entrance to hotel.

location, breakfast, parking, staff, cleanliness

pet friendly