bar and pool close early

went down to the hotel bar for a drink and dinner and the bartender was exceptional

the morning breakfast was delicious, a nice variety of items

did not get down for breakfast- late lions game

though i was a bit let down, the room was very spacious with a lovely sectional couch, beautiful kitchen and

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

hotel was so clean, staff was excellent, food amazing and the pool was a blast for my kids.

wifi frequency is weak and slow. almost no coverage inside the room.

,comfortable, great breakfast

directly across from the kitchen door was not good

the pool was clean and easily accessible

spacious rooms, friendly staff, breakfast

i really enjoyed the pool

also, i had trouble connecting to the wifi

great room, comfortable bed, very clean, very good breakfast - couldn't ask for more, especially for an overnight

we didn't get up in time for breakfast.

bed too soft kitchen too poor no cleaning within 4 weeks

very good breakfast

the complimentary breakfast was great

the breakfast area is welcoming and the choices were nice.

laundry basket available in room for dirty clothes

clean, reasonable price. kitchen.

the pool was wonderful we spent time swimming each day.

in room kitchen facilities

indoor pool was cold and hotel has no hot tub.

laundry available

could have lasted later than 9 on the weekdays, and the snack bar near the front desk was over priced

the pool was freezing, which was very disappointing to the kids as they weren t able to swim

free internet, breakfast and parking, couldn't ask for more

we had an early appointment and had to leave before breakfast was set up but could smell it and seen them

room across from ice machine and laundry

the in room spa tub

location great easy to get to ,had shuttle to concert saved parking hassle.

booked directly for indoor 24hr pool and sauna, but was closed and did not tell me this...

was really nice, pool, exercise room, and the resteraunt in the parking lot was very convenient

the laundry, gym common area and the dining area all was very clean and decent

laundry in the hotel

laundry room

quiet peaceful. friendly staff. very restful. laundry very clean..

nice gym too n guest laundry area

breakfast wasn t good

i liked that there was wifi

being able to give the kids

they didn t give you wifi password unless asked

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

breakfast was lacking appeal and kitchen area appeared unsanitary.

free breakfast, comfy beds, and parking!

pool was warm and fun for the kids

he got us drinks at the small bar they had as well

pool. ease of hotel.

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

bad housekeeping service,bad laundry room lack of care for the hotel guest

reliable snow ice parking & walkway management

pool was clean, if a little chilly

friendly receptionists and free laundry.

cooks laundry front attendants everyone

the shuttle was a bit expensive, uber was $7 less.

to wake you up on 6 oclock from your sweet dream in mi winter morning and push you to go to gym to keep your

challenging it's still would be nice if the staff tried to keep the area around the pool and hot spa dry to

doors to sprinkler room, supply room, and laundry room were left open

parking, scenic, clean swimming pool, we appreciated the accessibility to the mcdonald s next

an inside pool

good little gym and a decent breakfast

wish when parking was a commodity they would allow parking on the periphery w/o risk of being

it had a fridge and a laundry and a giant closet in the master

i also used the laundry facilities they offer

the laundry room available has trash literally all over the floor and the front desk staff is no where

wifi, staff was so-so

room we stayed in floor was not cleaned there was noodles on the side and under the bed and the kitchen floor

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

the gym could be clean and pool open

didn't have any breakfast. pool was nice.

smelled like weed, a lot of people loitering in the walk ways & parking lots

the pool was still out of service and the staff lied to me and told me when i called before that it was

definitely the outdoor pool.

pool was not in order so couldn't use it

having a pool and small kitchen

drug deals and crazy people in the parking lot

the pool was dirty with slime

overcharged for a pet fee even after showing staff their policy on their web site

nice pool convenient location

dirty, pool not available

i liked that they had a laundry room for guests.

can do laundry to the blankets too

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

the kitchen, but had no dishes or utensils.

easy checkin and spacious room with plenty of parking

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

free guest laundry facilities

free laundry was superb

with nice pool gym and guest laundry

i liked that they offered free laundry for the guests staying at the hotel

breakfast and laundry room not working

if i had to complain it would be a recommendation to add more towels to the pool area.

staff were sweet! very nice! great pool and fitness room! our room was perfect for a big family!

the parking lot was well laid out and many access doors with key card made it easy to get to my room

easy check-in and the staff is very nice! rooms very clean and great parking.

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

liked that the room had kitchen ability to nearly full capacity - i was so appreciative

the breakfast was also really good

pet fee is quite high

room layout distance to freeways close to several food options close to stores has laundry has full fridge has

no laundry on sight.

and the site advertised laundry facilities which i needed and chose this location because that would have helped

having laundry in the premises.

there was dirty laundry left in the room

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

issues connecting to wifi, their sign in page frequently showed errors during the course of my stay

good breakfast

open late, great for kids

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and

the pool was t that clean

i m not mistaken, she was head of housekeeping and was very disrespectful to my kids and more disrespectful

very clean, enjoyed the layout of the room, double entry into bathroom. bar onsite

it's nice with kids to have a separate bedroom.

the breakfast bar good the cooks was great and dine area and the lobby and lounge was great

our room had a lil kitchenette

smoking allowed on the outdoor deck i did not find silverware in the kitchenette i could not figure out how to

parking was cramped, hotel itself was a bit hard to find

only window faced the parking lot

supposed to have full kitchen

the late night laundry area being used as we were in104 directly across from room.

keep up good work wit clorine clean pool hate to go to hotel an pool foggy dirty

the staff was super friendly. the place very clean. breakfast was delicious.

the pool was fun for the kids.

breakfast was excellent

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

had a small kitchen, was clean and staff was very polite and accommodating

awesome pet policy

dirty, no kitchen supplies available and the staff leaves at 11 so no option

walls needed painting. beds slid. no kitchen utensils.

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

cozy bed, clean bathroom, nice pool, friendly staff

right across from the pool

the pool was warm

desk staff was friendly and helpful, room was beautiful and clean, pool was nice and warm and breakfast was

pool was murky and smelled like dirty laundry

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

the hot tubs are dangerous for showering especially kids and older people and needs a good cleaning

the parking lot needs repair

this is a pet friendly hotel too that only charged us a one time/trip fee of $100 for our week long stay

clean, free breakfast, nice staff

pool was full of kids

nice room, liked the kitchen

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

free parking

the pool looked dirty.

modern decor. bar and starbucks

breakfast options.

free parking, clean

i enjoyed the gym and pool area it was like a sauna

........very confusing trying to get through new road construction to facility parking

of parking

staff was great and accomodated us on early check in and late check out

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

the room was not clean, the staff were not very helpful, and the wifi did not work.

room was updated the kitchen area was nicely done

hotel says they re pet friendly but be cautious when bringing your pet here

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

the kitchen was not open for room service. we had to order out.

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with

the phones were down, so we couldn t call room service or the front desk.

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

the gym, bar, restaurants are really good. acess to the sea foid place too

we also liked that there were a few sitting areas for guests and that a bar was available for those who would

pool was extremely cold, to the point that the kids didn't want to swim

beds comfy, great shower, nice breakfast, great staff!

breakfast could've been better

breakfast was terrible. eggs tough and tasteless. no milk, just oatmilk

breakfast was ok

breakfast was excellent

having the pool and gym on site, very handy to burn off the kids steam and not feel like i missed out on working

no continental breakfast

the gym was nice, too with modern equipment that was all in great working condition

although i did order a drink at the bar and the bartender was lovely

also the indoor pool was about 56* and freezing cold

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

soccer tournament in the area so kids running around making noise early in the morning

service and we had to find dishes and silverware for our food we ordered to our room, and the bar opens kinda

accommodating for my kids

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

the space coming up for the woodward dream cruise and parking the truck and trailer space.

great staff. clean quiet rooms. real breakfast. easy parking. great location.

hotel bar closed at 10 pm

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the breakfast accomodations were excellent and easy to self serve

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

i didn't like was the arrangment of the chairs in the breakfast room

breakfast great, especially the lady who took care of the breakfast room

breakfast was awesome. far better than any other hotel breakfast i have had.

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

for a night but i stayed from 12am to 1pm next day that not fair they have to helped us i have kids and it was

parking lot and highway view left a bit to be desired, but i already knew that when i booked

] hotel is really clean; free parking is

the bar area could be better positioned as a lounge.

things like coffee and tea in the room. better wifi without paying for premium.

room service was phenomenal and walking distances to everything downtown

from the valet, front desk, concierge, to room service

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

the shower. the pool and hot tub also the service. the room was luxurious

jets didn't work in hot tub and no towels in pool area.

due to covid-19 they had grab and go items. waiting for restaurant and bar to reopen.

my kids were trying to login to the wifi on friday night (1/14) however was unsuccessful

pool was cold.

excellent. only disappointment was breakfast bar empty when i went still within time

the hotel bar was always busy

room service

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

the parking

i did not get what was advertised. room service

location was good, parking was very convenient.

couldn t use the pool, bar, etc....

staff in the bar were very accommodating when i wanted to have my meal to go.

no laundry bag

no breakfast remodeling no laundry no pool to much stuff out of order.

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

the gym was also freezing cold

i came for the amenities such as the pool and happy hour and neither were available

hot breakfast and dinner, indoor pool and hot tub

breakfast was luke warm at best and dried out

the staff were super friendly! location was great and parking was easy.

breakfast was very good, many selections. staff was courteous and helpful.

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

liked the complimentary laundry room and nice

free laundry, just pay $1 for soap, if needed.

they have laundry, coffee, thea, gym for free

they even have free laundry

breakfast and laundry facilities

the on site laundry was convenient.

breakfast was delicious and the pool was great

there was adequate parking

breakfast sandwichs were bad

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

comfy beds, quiet, excellent breakfast.

pool and room

parking was not ideal.

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

is reflection of a full service room but due to circumstances there is no gym, pool, etc

exceptional value, breakfast, rooms, layout...everything!!

parking was close to entrance

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

toliet by the pool area needed attention. there was fecal on the

very clean had a very nice pool workout area

very warm inside nice breakfast which we had every day.

the parking lot is dimly lit, especially in the back of the hotel

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

very nice and clean, and i really liked the hot breakfast offered every morning for my stay.

will be nice, proper eating cutlery, plates, cups etc, not paper or party stuff, we are not kids btw

was very filthy and kids running up and down the halls all day and night

swimming and gym areas were very nice as well

chlorine was so strong that both my kids threw up and 1 had to be taken to the hospital for asthma after less

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well,

the pool is also crystal clear

everything it was so nice , pool was great place was quiet and peacful at nigt

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

right next to us being way louder then we were not to mention a bunch of bums barbecuing in the parking lot

tremendous attitude - from shuttle drivers, to breakfast bar service, maids, desk personnel - the best

open just a little bit, like other hotels, so that we could let some fresh air into the room gym could be a

swimming pool could have been warmer, but that s it.

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

the room had a kitchenette and there were dirty dishes in the dishwasher

loved the kitchen!

the breakfast could use some help.

good location. free breakfast. free parking. helpful staff.

breakfast, toothbrush, better tv

the outside parking was kept clean loved the detail paid to garden

there were ants in the bathroom, kitchen and in my bed

there were a lot of shady actions going on in the parking lot in the back, during the day and the night when

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

car parking was good, we could see our hired car from room window

didn't know about pet friendly

the room and kitchen area was clean but the iron (leaked); pans and cutlery could use replacing

continental breakfast should be included

access from parking area to entrance very accessible, especially for a person with a disability; location of

charge on laundry.

dirty leanings no room service

pool was closed

parking is spacious, breakfast is very good

the pool could have been a little warmer but not bad.

whatever laundry detergent they used my body didn't like. not there fault

spacious, well located for our purposes, plenty of parking space. coffee freely available.

no pool

not enough parking space

internet(wifi

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

the sausage links tasted like gym socks and the eggs had a funny flavor to them

the chlorine is the pool was overwhelming

parking, breakfast, and location

pool was being renovated

was next laundry room and machine at various times of the night and had to tune the tv up

laundry facilities were nice to have but the water came out hot when we selected cold

it was very helpful to have laundry facilities on site

we had a hard time getting correct change for laundry.

not enough accessible parking for handicapped people like myself traveling alone

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

they had kids in the suite above us and they did nothing but stomped on the floor

had a reservation and there wasn't any wifi or television so the staff swiftly and easily reserved a room next

pet fee

delicious breakfast and hot coffee around the clock

fitness center was good

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

kids under 16 years old should not be allowed to serve themselves without parental supervision

tub was over chlorinated- after only minutes in all 3 of my kids started coughing & my 5 year old vomited

too many kids without adults at the pool so i could not even swim and the tvs are outdated

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

00 for having a pet

so much noise from the rooms around me. it was a bunch of kids and no adult.

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the

the pool smelled like moldy laundry

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

laundry machs

maids, laundry staff and anyone trying their best to keep this hotel afloat

i was on the main floor right across from guest laundry and hotel staff room

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

terrible wifi, roaches, and dirty room

breakfast was spartan, but was pretty much as expected for the price.

were people roaming the parking lot and sitting in their doorways offering sexual services, i was very uncomfortable

nice staff- easily accessible parking

the breakfast was amazing and fresh

room, pool, breakfast

the spa tube room

smoking at the pool

the parking spaces are small.

only one bar of soap in bath to start. we easily got another for the stay however.

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

didn t like that it advertised pool and hot tub and when arriving the pool and hot tub were closed

one for me and one for the kids

gym temperature was 82 degrees, and the thermostat seemed to not be working even after adjusting

it has a laundry room and vending machines

left a lot to be desired as did the laundry room

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

mostly quiet general areas well kept plenty of parking nice to have a

pets & guest using same entrance & slow elevator

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

the laundry room which was a great value and convenient

the staff and the fact that you have affordable laundry service. and good breakfast

staff was very friendly, the hotel decor was modern, rooms clean & breakfast was nice for a continental breakfast

- exterior: when snow and ice is exdpected salt the parking lot

the cleanliness and the kitchen. i was able to cook instead of getting take out.

pool are was nice

very clean establishment and the breakfast was covid friendly

kitchen

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

but it would've been nice to have a microwave in my room and a laundry facility for guests

the staff was so friendly and helpful. they were great with the kids as well.

good breakfast, nice pool, friendly staff and clean facility.

it had a laundry and the clerk was nice

good parking and laundry on site

laundry on site in lobby

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry was expensive

laundry wasn't working

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

seemed to all be the same family and they were constantly hollering back and forth at each other, kids screeching

mattress, old paint, walls super thin, asked a other guest to quite down twice, little kids running out side of

the wifi

parking area was ok

to find parking close to our room toilet stopped up a couple times price was outrageous in comparison to

couple kids parties who were all over and running through the halls.

parking.

was too many kids and teenagers running and playing in the hallways without parental supervision and the staff

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

pool closed at 6pm and didnt open back up til 9pm and the kids had to b out the pool at 9 so my kids didnt have

had kids cold on the way back to the

no room service

room service was fast and the food was good

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

good amenities like inhouse laundry and as well in the apartment

laundry in the hallways looked really bad

wifi was not available the entire stay, the manager was nonchalant about both remote issue and wifi

not enough parking

friendly staff kitchenette laundry facility

free laundry room, nice big gym

laundry

free laundry. quiet and safe feeling environment

it was nice and clean and had a laundry area to wash clothes at.

the staff was friendly and the room was clean. the breakfast was good.

the internet wifi is free but very slow and there is no way to speed it up by paying more.

location was nice & convenient. breakfast was nice to have, but very basic. parking was good.

kids coming from pool to front desk by door for towels

it was not dirty and the parking was decent