a room at the very back end of the property by the laundry

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

the pool wasn't open yet. i couldn't open my window. my room got a little stuffy

no microwave in room and pool was cold

loved the properties room and pool area they were very safe when it came to the covid

parking lot is good.

convenient suburban location, cleanliness, pleasant updated rooms, pet-friendly, and quiet.

the fitness center - excellent and well-equipped gym.

heat tub and swimming pool and laundry

gym had three items of equipment

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

the food & pool were a plus

catching 2 nails in my tire in the parking lot

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

toilet kept running and no bag for dirty laundry

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

tub was broken, building under construction, noisy and not enough parking, lights didn t work in

breakfast was adequate

i don't like the kitchen or the furniture or tv size

kitchen had an unpleasant smell but we cleaned and sanitized it and everything was fine

fantastic breakfast, good sized suites and the location was convenient for visiting our family.

only thing they could do is add more kitchen items such as pans and skillets/frying pan.

the room was spacious and well equipped. good amenities. a good value. breakfast was very good

laundry room and dryer vent hadn t been cleaned in awhile

instead of 1 kitchen we had 2 , and the best was having 2 bathrooms for our stay

made the rooms and pool look bigger than they actually were

they have a really nice hot breakfast included & other great amenities making it well worth the price

was only one waffle iron at the continental breakfast, but everyone was so patient, that you really didn't notice

breakfast is plentiful and a good variety

the hotel was quiet at night - no kids running halls, etc

hot breakfast was kept hot

pool was great

of people wandering the parking lot at night with no apparent security

rooms were bright & clean , clean laundry smelling bedding

i left for a few hours and came back around 9pm and there was a guy passed out in the parking lot in the rain

pet surcharge deposit in addition to the per night fee and the length of time it s taking to

i casually counted at least 25 security cameras between the parking lot, lobby, and just our floor

on the street in front of the hotel, it was quiet and not difficult to get around lots of parking

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for

i told yall i wanted pet friendly and they still charged me for my pet and they haven

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

no ice maker at this building or breakfast

the rooms was clean and nice the breakfast was good

s no laundry room which would have been nice since we were here for a number of days while we moved a

no guest laundry. heater didna ? ? t keep consistent temperature.

does the hotel provide self-service laundry service

i loved the staff, particularly patricio- he was very accommodating and my kids loved him

on arrival to this hotel, i asked if we could see the pool area and gym

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

love the pool with the waterfall

the waterfall in the pool area wasn't on during the day.

free parking, near restaurants and shopping and the social reception

not enough parking

also, a decent desk would help while on business, and a pool (internal) or a sauna would make things also much

pets are indiscriminately housed in all of the hotel rooms

clean and good breakfast

free breakfast and complimentary wifi access.

everything was good including very good breakfast

staying here with my s/o and 3 young kids while waiting for our new place to be ready

good place to stay but crappy wifi

clean, good price and location, pet friendly

they didn t mention wifi

super slow wifi

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

parking lot should have one way in and out exit from haggerty road and very small

my kids still had a nice time there

breakfast area was clean, readily stocked and offered a wide variety

- tv internet didn't work - room service was slow - restaurant food selection and breakfast was

ordered thru room service was excellent

pool could be 2 degrees warmer. mattress was feeling a little old and springy.

the pool area was wild.

was very loud in the hallway kids running around until 1 am, called front desk few times nothing happened, they

the laundry room was filled with flies

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

the laundry room was on the second floor

were people actually living there, had their laundry outside drying

kitchen and accessible laundry room. good value for extended stay.

it had lots of amenities: kitchen, laundry, fitness room.

kitchen ware (dishes, flatware, etc) had to be requested at the desk and came in a plastic tub

chose hotel for pet-allowable policy

dirty parking lot

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

i didn't have the room across from the laundry room

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

we were across from laundry and maids were very loud every a

also had in house laundry

laundry area smells of mold, water stains on hallway ceilings

location to grocery stores and a laundry

slipped and fell on ice in parking lot and no one from the hotel came to help

clean faculty safe ample parking location accessible

coffee and snacks in the morning very nice. good location. i could bring my pet.

breakfast laundry room bed was comfortable

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

liked that the pool and spa were open until midnight

hard to see the hotel sign from the road wifi was hard to get on

the parking lot needs some cleaning , cigarette buds were all over

breakfast, bed was uncomfortable

parking lot is very tight

breakfast

there was no continental breakfast

finally on our final night we managed to get some towels from the laundry room

kids were running through the hallway all night, banging & slamming doors, we called the front desk

the kids couldn’t even use it

my kids loved the pool and the spa to relax in

breakfast area was very clean and staff was very attentive

i had to take my linen and towels to the laundry myself because there was no housekeeping

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

i do love that there is a kitchen, i don't like eating out a lot

the wifi is super slow but they want you to pay into the faster speed and the rates are to high.

we would have loved an outside pool.

the golf course is amazing

are local to the area and just wanted a quick getaway so the kids can swim in the pool

you can play golf or use swimming pool

need of cleaning as there was black/green areas of grime/mold along the waters edge in both the spa and pool

there was not even a laundry bag in the

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

pool was small but perfect for the kids

lobby/lounge was great. nice space to relax and talk with friends. pool kept the kids busy.

pool was small but perfect for the kids

rooms were very nice and the laundry for guests was a nice amenity

the kids was a little loud

staff, facilities, breakfast all great.

was nothing really that i would’ve changed but the group of kids running up and down the hall playing ding

no pool no breakfast for the kids and i had three room

the wifi at this location is good. and it is accessible to the highway.

after i checked in there were 3 cop cars in the parking lot

the parking spaces are right in front of your room.

i pulled in and there were crackheads in the parking lot

bad wifi, dirty floor and no shower curtain

the hours of the pool need an update. no kids after 9, adults til 11 or midnight.

the pool heater was broken

had good food, was open for breakfast buffet and also alla carte

pool and the hot tub were out of order

a lot of kids running around and making noise. no adult supervision.

forced to pay much more than the price i booked the room for, there was no wifi (despite claims on

there was no microwave in the room, it was a bit rundown, the wifi was terribly slow.

adequate parking and clean, spartan rooms

the plug in the bathroom could not be made to work and i dislike having to pay for wifi

wifi in the room didn't work nor the bathrooms were clean plus no hot water.

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

was snowing and we checked out at 10 and it didn t have any shovels the parking lot yet and no salt was put

that there were no other rooms available, even though there were maybe a dozen cars in the parking lot total

they even were willing to give us a late check out

the breakfast in bags really were great especially traveling with kids

the room was laid out well with the kitchen and closet space was more than adequate

everything i needed for the kitchen was there

the room has stains on the bed, the continental breakfast had only 3 different selections

your ad said pet friendly ,nothing about the 250 fee i had to pay very upset!

loved the pool. thr bathroom and kitchen design are nice.

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

once covid-19 restrictions are over, a hot breakfast will make it a must stay in hotel

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

the room had great accommodations with a kitchenette, sofa bed, pull out table

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

had just been in a hotel in mn and this hotel was just beautiful, great breakfast, very helpful and friendly

the parking situation was bad every day

wifi is fast the keep-fit room and pool are free for the guest it's a pity that i have no time to

very snall pool

laundry room was a bit outdated and had no change machine so i had to travel too several places to

no indoor pool small bathroom

disappointing in many ways although staff was friendly and wifi worked well

friendly staff, great location, easy access, good beds, clean rooms, good breakfast choices.

outdoor pool.

bathroom wasn't that clean and laundry facility had a weird smell

i thought it was the laundry room

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

the dryer was broken in the laundry room and no offer was made to refund my money

big rooms and fireplace was nice touch

i don t think they have laundry

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

no gym or laundry

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

room was clean & neat, towels were soft, laundry did an excellent job.

tired moving to use laundry

parking safe

we were told the hotel was sold out, yet the parking lot was had full at that

i love the room.it felt like home with the kitchenette. very quiet

advertised free breakfast offered nothing more then what you get from a vending machine.

kids were disappointed

had issue with free wifi connection, not straightforward

unable to connect to wifi on our floor

that time included her telling us about the closed pool and how to get in to the gym to use their pool, plus

staff was very friendly and helpful. the kids had a blast in the pool.

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

inexpensive laundry, breakfast, and sometimes dinner included

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

location, for visiting tech companies around, the possibility of using the business center, laundry room, the

1 staff worker who said there was no amenities and i found out they had a laundry room

the laundry room on the second floor was filthy

laundry sitting in hallway for 1 1/2 days

kitchen area

and the wifi was not the best

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

this whole trip was centered around taking the kids swimming

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could

pet fee given was different from that listed on hotel wifi site or any available online

security of the parking lot needs a lot to be improved, since my company car was broken into

breakfast was an 7 out of 10 and the location was good.

i liked how clean the room was and kitchen was. the hotel overall was nice.

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only

kitchen

trash all over on the 3rd floor in the laundry area

we had dirty laundry and in vacuumed carpet in our first room

the staff and the fact that you have affordable laundry service. and good breakfast

the laundry room which was a great value and convenient

breakfast and room service were moderately priced, but food wasn't very good

the food from the bar exceeded my expectations

i was in town with my hockey team and we were placed right across from the pool and hot tub

one for me and one for the kids

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

don't like the fact i had to pay to do my laundry

paying for laundry

i loved the buffet style breakfast and friendly staff

pool was cold.

we didn't utilize the kitchen but it was really nice

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

staff, specially food service for the breakfast

excellent breakfast with a lot of selections

the breakfast was amazing!

laundry facilities were nice to have but the water came out hot when we selected cold

it was very helpful to have laundry facilities on site

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

everything was nice. breakfast was nice.

whatever laundry detergent they used my body didn't like. not there fault

the breakfast was

were awful, staff was not helpful, it was not really handicap accessible water cooler in gym was empty

spacious, well located for our purposes, plenty of parking space. coffee freely available.

internet(wifi

the shuttle option was good to, just

breakfast was good and so were the bar meals

the shuttle wasn't on time and the shuttle on the way back from time to time and broke down

close to 12 oaks mall staff was friendly bar and restaurant are very good

the hot tub was barely half calf deep with water but the kids enjoyed the pool

great resturant and bar on site!

ordering room service

paid wifi

had to ask about the gym and made me wonder what other services were available that i wasn't told about

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

letting us know about bar hours in the hotel or where the gym and pool were when we check in

were so many kids there every time i went to get one of thw fresh baked cookies they were gone

the room was comfy and my kids settled in just fine

chose this hotel as it listed (and pictured) a bar and a restaurant

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

the location & cleanliness of the hotel. breakfast was good staff friendly.

rooms are very spacious with a fully equipped kitchen, a big couch, working desk, comfy bed and a big shower

had a fire christmas day on the third floor we had to evacuate for two hours in my fireplace did not work they

the breakfast was for the weekend was really good nice and fresh

breakfast was excellent, serving area needs more room

bar was terrific

also didn't like the breakfast for the price i paid for the rooms should've been a full breakfast bar with bacon

perfect for families..with indoor pool and breakfast

pool was very small and the hotel was a bit busy because it s connected to the conference center

the staff was friendly and the room was clean. the breakfast was good.

they did not have a hot breakfast this time like they promised

gym wasn't functional

kids coming from pool to front desk by door for towels

staff very friendly and helpful. good location. nice fitness center. convenient parking. quiet.

clean and quiet, no kids .............

pool hours til 2am????

staying at a time when there were dozens of kids in both the pool and hot tub

so much noise from the rooms around me. it was a bunch of kids and no adult.

00 for having a pet

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

good amenities like inhouse laundry and as well in the apartment

wifi was not available the entire stay, the manager was nonchalant about both remote issue and wifi

breakfast bar was in a good location, the kitchen staff was very hospitable and didn t like the fact that

charge on laundry.

the breakfast was delicious! the server was friendly.

also, the lack of shoveling of the ice in the parking lot

no room service

plenty of parking, rather friendly and helpful staff, and rooms seemed modern and fairly clean.

the combination of homely amenities like the kitchen & desk area

if i got to stay( loss of hotel power, phone service and not wifi [the front desk or personal]).

the kitchen inside the room is perfect for cooking a romantic dinner or breakfast in bed

the only thing i thought needed improvement was the wifi should be secure and the blanket on the bed could have

kitchen area

the price for two nights with the spa tub

room and spa tub were nice. no issues

lots of parking

the spa was nice the room was ok

lots of shady people hanging around , parking lot is a mess you can hear all the traffic from the busy intersection

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

the tvs in the whole building worked properly i was there for a 8 day stay with my family and the wifi was

the outside parking was kept clean loved the detail paid to garden

there were a lot of shady actions going on in the parking lot in the back, during the day and the night when

the extra charge for room service was a bit much.

had kids cold on the way back to the

also, i had put out a request for room service that never was picked up

pool was nice gym was nice parking

it was loud the whole night both days kids knocking on the door the staff was rude

hotel was at its maximum compacity on this evening, where our room was and the distance from the parking area

parking.

especially the pool and how they have it reserved for just your family

couple kids parties who were all over and running through the halls.

the staff at thr breakfast bar were exceptional and exceeded expectations

they had a working laundry room

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

alarm clock was on the floor behind the nightstand and covered in pet

the price you have to pay for your pet to stay is too much extra

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

the vending machine prices were high they had laundry rooms but one machine was

were 3 cats in the parking lot for the semi and trucks

had trouble with the wifi running very slow and not being able to connect!

breakfast in bed were excellent

the wifi was not the greatest

loved that the laundry room process didn t cost an arm and a leg

desk very friendly, pool is very clean, hot tub working and clean

clean, nice, not overbooked - could find parking

the pool and the jacuzzi were so much fun, the rooms were super clean and neat

the pool was warm and the hot tub was nice

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

the rooms were big. and i liked the free laundry facility.

free laundry room, good breakfast every morning nice hospitality

on site laundry was a plus

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

newer build and clean updated rooms. breakfast was very good also.

pool was nice, breakfast okay, coffee- meh

fitness center and pool were open.

the pool and continental breakfast

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

great parking

i could not connect the hotel wifi.

nice pool area and workout room

breakfast and laundry facilities

the on site laundry was convenient.

the room was more than an hour late but no later check out, no towels in pool area, lol, staffing is an issue

wish the pool would've been open.

parking, the room was more than an hour late but no later check out, no towels in pool area, lol,

free laundry room, nice big gym

the price the quiet location.free laundry and gym.

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

it was nice and clean and had a laundry area to wash clothes at.

friendly staff kitchenette laundry facility

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

pool was spacious and

breakfast was wonderful

the pool was cold and there wasn't a hot tub.

breakfast was fantastic! many many options. lots of hot options as well, very balanced

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

good location. free breakfast. free parking. helpful staff.

breakfast was not available. very disappointing.

the pool water was not very warm. there were small worms outside of the pool on the floor.

the pool was empty for maintenance, with no prior notification given

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

breakfast was okay.

music outside our windows at 7am daily and people with texas license plate smoking weed in the parking lot

on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge

the room was over the laundry...it was burning like hell!!!!

i didn't eat breakfast

very clean, good breakfast

spa want hot

didn't like not being able to take my breakfast to my room and enjoy eating it in the comfort of my room

indoor pool for the kiddos

amenities gym, pool, restaurant

it was completely inproffesional and embarrassing, on top of that i had my kids on the pull out sofa and there

staff was excellent, room service arrived in a timely manner, the room was comfortable, spacious and

the room service and the nice showers

big rooms. clean and big laundry room.

restaurant and laundry and coffee bar.

laundry and made 2 attempts to dry the cloth and they were still wet

full house only one elevator ran low on food due to so many guests nice to have laundry on site

cleanliness, laundry facilities, very friendly staff

love the place. free breakfast and laundry. worry free hotel.

breakfast and access to free laundry services

loves breakfast and the fact their was laundry available .. kindness of staff as well .

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

being that it was winter the room never seem to get warm. there were no towels in the pool area.

no laundry

laundry facilities

busy intersection makes it a little tough to navigate getting in and out of the parking lot

i was suppose to check in at 330pm we didn't get into our room until 1am i had to keep my little kids in lobby

the pool was very cloudy and had a white stuff floating onto the water

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

central location to places i needed to be. full kitchen set up for preparing meals on site.

easy to find location, plenty of lighted parking

the wifi was pretty fast

room was located next to the employee lounge, across from the laundry and next to the ice machine

pool was warm and very clean

kids just running back and forth between them or sitting on the steps, makes it just a little

kids sports team took over pool area and dining area

clean, breakfast was good, nice hot tub.

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

to ask cleaning employee for kleenex & laundry bag, which she did not supply

4th room still had previous guests dirty laundry on shelf under sink

we got the room with the whirlpool tub, so the bathroom was huge by hotel standards

the breakfast should change from day to day. it was the exact same thing everyday.

was a really clean, updated hotel. nice indoor pool.

breakfast was amazing

cleanliness lighted parking outside

if pool and gym had been open would really have made my stay awesome

pool was out of order

very nice hotel but the pool was very small and no hot tub.

this had nothing to do with the hotel itself, i didn't like the kids in the pool splashing around

the chlorine smell from the pool permeates into the lobby and elevators.

going to need more than one ev charger.

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

hotel provides laundry facilities which was helpful

wifi was disappointing.

the pool and fitness center was an added bonus

small free parking, and paying for wifi..

swimming pool

the pool was unavailable but that really couldn't be helped because of covud

was packed with a bunch of kids who ran the halls all day and night and played on the elevators

the pool and hot tub are difficult to enjoy as an adult because there are usually a lot of kids using the area

pool looked awful very foamy and stuff floating in it kids wouldn’t go near