fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

bad housekeeping service,bad laundry room lack of care for the hotel guest

pool not working

reliable snow ice parking & walkway management

doors to sprinkler room, supply room, and laundry room were left open

the hotel was clean. the pool was nice.

wish when parking was a commodity they would allow parking on the periphery w/o risk of being

the pool was clean and plenty of lounge chairs for everyone

hotel was dirty, the wifi was horrible

friendly receptionists and free laundry.

cooks laundry front attendants everyone

the bar wasn't open

pool area

breakfast in the morning, steam room and gym

clean, had 2beds plus sofa bed in room, breakfast was very good.

would have loved to use the pool but there were a lot of hacking/coughing little kids around and we didn't want

very nice. staff was amazingly friendly from the front dest to the kitchen and the maids

if the kitchen and bar were fully operational im sure it would have been much more welcoming

parking is great

pool....not too overcrowded....not too noisy for the most part...friendly staff

was great the staff, room ,breakfast and pool made it the best place we have stayed

room was clean overall nice pool area one table inside one table outside breakfast was

they didn t give you wifi password unless asked

the pool area itself was warm and its odd you have to walk threw the pool area to get to there gym it's in the

laundry in the hotel

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent

loved all the amenities like workout room, laundry room, kitchen net

nice gym too n guest laundry area

the halls smelled like you were walking down the laundry isle at walmart

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

it has a an indoor pool with an outdoor patio

we enjoyed the late hours for the pool and gym

pool was not in order so couldn't use it

having a pool and small kitchen

smelled like weed, a lot of people loitering in the walk ways & parking lots

having a pool and small kitchen

definitely the outdoor pool.

pool green floor dirty from construction,rugs appeared never cleaned

we also used the pool

overcharged for a pet fee even after showing staff their policy on their web site

drug deals and crazy people in the parking lot

arrived early after a bit of a rough day and they allowed us an early check in

i liked that they had a laundry room for guests.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

parking spaces are too small.

clean, friendly staff, the only thing is thatthe room did nt have the kitchen utensils to cook with

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

free guest laundry facilities

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

dirty laundry room, definitely has not been cleaned in a while

free laundry was superb

breakfast and laundry room not working

location was great. good parking and wifi

the pool was a bit cold

wifi service is excellent

the parking spots should be a little wider

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

breakfast had many options for me and the kids

loudly in the hallway as i passed about having to clean up after people who use candles and rose petals in rooms

pet friendly

and the site advertised laundry facilities which i needed and chose this location because that would have helped

there was dirty laundry left in the room

having laundry in the premises.

no onsite laundry.

no laundry on sight.

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

breakfast was great, the pool was a nice temperature for the kids and the staff was friendly

my kids loved him

plenty of lighting around the parking lot for safety

staff was friendly. good parking. rooms are good size and up to date.

the breakfast bar and how friendly and helpful the staff was

the pool and fitness areas were adequate

the hot water wasn t working, the wifi wasn t working

i went to bed at 10 pm, room and hallway reeked of cigarette smoke, breakfast other than omelette bar was out

room was amazing , the breakfast was perfect , the pool area will always be a plus for me anytime the jacuzzi

i also used the laundry facilities they offer

the laundry room available has trash literally all over the floor and the front desk staff is no where

it had a fridge and a laundry and a giant closet in the master

didn t work, paid for an upgraded wifi and still didn t work

full kitchen pool and all the amenities one could imagine ant within walking distance

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

breakfast was a mirage

pet free

one device can be in wifi or u pay extra for it and pans and pots for the kitchen and extra towels or shower

walls needed painting. beds slid. no kitchen utensils.

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

right across from the pool

breakfast was very good

a gym to do sport by the end of the day

grilfriend loved the shower breakfast was a#1

laundry basket available in room for dirty clothes

fully equipped kitchen

hot plate did not work in the kitchen .

view into the pool area from several angles by everyday hotel guests made it awkward to swim

clean, convenient, comfortable. like the kitchen in the room.

laundry available

guests were noisy in their rooms late at night soaked carpet under chair at the desk limited parking room was

the water in the rooms is cloudy/murky, hotel pool water was cloudy so we didn t let the kids swim, breakfast

there was a great variety for the kids to chose from.

the onsite bar was not open. no shampoo in bathroom

small tv's in room, wifi wouldn't work on my xbox 1.

could not find info about a pool on the website so we did not prepare for that

the kitchen area and location are great

the room was spacious and loved having a kitchenette

we didn't get up in time for breakfast.

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

pool too cold

the pool looked dirty.

no breakfast included

the hotel is maintained very and my kid loved the pool

rooms are like upscale mini apartments with a sectional couch, kitchen dishes etc

this is a pet friendly hotel too that only charged us a one time/trip fee of $100 for our week long stay

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

they didn't come one of the days and did very minimal cleaning for a room with a kitchen

sidewalks and parking lot crumbling. decor outdated, halls somewhat smelly.

i enjoyed the gym and pool area it was like a sauna

comfy beds, clean, ample free parking.

south parking lot was very noisy - many very noisy cars driving around the hotel at night

staff was great and accomodated us on early check in and late check out

free parking and easy access to eateries

parking situation is ridiculous

parking lot was very small, ( had three different wedding parties booked for the hotel), parking

loved how it was right off of the freeway and basically in the great lakes crossing mall parking lot

we met for the complimentary breakfast in the lobby

friendly staff, clean, good selection for breakfast, kid friendly

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

having to go through the mall parking lot to get to the hotel

clean smelled nice clean pool good breakfast modern didn t smell like any type of smoke family friendly felt

wifi worked well in the room and in the common areas

not much for kids to eat ,was out of pancakes at 9 am

our room was so beautiful, had a full kitchen and very nice tableware/utensil’s provided

they let me have an early check-in and late check out free of charge

husband really was disappointed that you didn t have biscuits and gravy for breakfast

the pool was amazing

amy was so kind she went out of her way to get me some coffee in the back since i missed breakfast

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the room was not clean, the staff were not very helpful, and the wifi did not work.

staff was great. room clean and comfy. good breakfast.

like the parking , they had a party that night and took all the parking at the hall

room across from ice machine and laundry

was difficult to stay connected to the wifi

the room had wifi as well as a cat5 outlet

pool and fitness center are at the front with open windows to the parking lot and restaurant next door

was really nice, pool, exercise room, and the resteraunt in the parking lot was very convenient

customer service is top tier and the salt water pool was refreshing

beautiful decor. plenty of parking. great restaurant attached.

lovely place and great location loved the gym and the apples were great and so were the cookies

pool and hot tub

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

breakfast was varied and delicious

about it and also told us the system was down even though people were eating and drinking at the bar in front

only thing i didn't like was that the shower doors did not stay closed and that breakfast wasn't included

although i did order a drink at the bar and the bartender was lovely

pool heater was broken which was a bummer for the kids.

the restaurant and especially the bar staff were exceptional

fee of 20$ overnight, on their site, and at welcome, giving you a drink, plus 2 tokens for free bar drink, water

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

no gym available, our shower had someone else's hair hung on the wall

beautiful and modern and clean hotel! excellent service and breakfast was outstanding.

the night before had great food the chicken tenders was the best ever, the kids enjoyed the pool it was nice

the late night laundry area being used as we were in104 directly across from room.

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

breakfast was excellent

parking lot was under construction

the hotel is very clean, the parking is good, the rooms are nice sized

very good breakfast xhoices.

beds comfy, great shower, nice breakfast, great staff!

breakfast looked great but we had to leave early to a tournament.

pool was close two times for extended maintenance

breakfast was ok

great staff. clean quiet rooms. real breakfast. easy parking. great location.

the modern, extra clean rooms, restaurant, service and parking and location.

the space coming up for the woodward dream cruise and parking the truck and trailer space.

hotel bar closed at 10 pm

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

great front desk staff, great location, clean rooms and great breakfast.

the noise outside loud cominf in and the basement floor is at works, gym not available

breakfast great, especially the lady who took care of the breakfast room

the breakfast accomodations were excellent and easy to self serve

breakfast was awesome. far better than any other hotel breakfast i have had.

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

everything was clean, friendly, accommodating & the breakfast was good!

you could hear kids in the pool like it was right outside the door, even though we were on the second floor

is some construction around the area that disturb the entrance and exit in the parking lot but nothing related

professional business traveler, who just happened to roll in from a camping trip with her kids

pool was cold

the shower. the pool and hot tub also the service. the room was luxurious

pool was great for the kids

best feature and sole reason i chose the hotel was the excellent electric vehicle ev charger stations

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

gym with two peloton bikes

room service and food was awesome

the bar area could be better positioned as a lounge.

from the valet, front desk, concierge, to room service

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

fantastic, bar and restaurant food very good

the hotel bar was always busy

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

the location and the bar staff were excellent.

supposed to have full kitchen

parking lot had a lot of snow that i had to walk through to get to my room

parking was cramped, hotel itself was a bit hard to find

the room was small but very cute and the kitchen was a nice bonus

smoking allowed on the outdoor deck i did not find silverware in the kitchenette i could not figure out how to

the parking

more seating in the pool area

was supposed to be a mini vacay away from kids, but not very

to dovid restrictions the swimming pool/ spa was closed

easy parking, great location, great bar and food, helpful staff

no breakfast remodeling no laundry no pool to much stuff out of order.

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no laundry bag

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

the food and drink bar closed a little early in my opinion

i came for the amenities such as the pool and happy hour and neither were available

accommodations were great. loved the breakfast and coffee.

i didnt come from the breakfast but it was not great. don't count on it!

amenities as drury inn any more,too much going on during weekends,too many unattended kids in pool area n hot

breakfast selection was good, but seating environment failed miserably

overall everything especially laundry

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

the laundry room, workout room and convenience store were clean, well-kept and helpful

they have laundry, coffee, thea, gym for free

liked the complimentary laundry room and nice

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

large suite with very comfortable bed and full kitchen

close to breakfast places

and some other stores makes it extremely convenient especially since you have a full functioning kitchen in the

pool was murky and smelled like dirty laundry

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

had a 16year birthday party and the music was thumping through the floors until 11pm, and the kids were running

kids playing in the hallway

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

complimentary breakfast the parking

husband and i stayed at the hotel for two nights with our kids

awesome location. ease of parking. pet friendly. value.

the bistro bar was awesome. had a great time there and the food was excellent.

fact that only 1 lift available the bar / coffee shop in the lobby never opened always

there were kids running in the halls in the evening but they settled down before it got too late

liked the gym and amenities

gym

the on site laundry was convenient.

breakfast and laundry facilities

the room spotless, bed comfortable (i even had dreams), grab and go breakfast was nice, and there was zero

the rooms were also very nice and had a mini kitchen

i love all of the kitchen amenities and the fact that we have plates and silverware and real cups

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

great parking

location, free parking, comfy and clean beds.

plenty of parking

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

the location was amazing. there was a lot of parking. staff are very cooperative and polite.

nice indoor pool but too cold for us to

easy parking

no sanitizing wipes in gym

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

the pool was nice, my kids enjoyed it.

the walls over the spa tub were peeling, and the light did not work

everything thing was excellent! good service and great breakfast.

pool was being renovated

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

parking

were comfy, kitchen had everything anyone would need

the pool and hot tub was the best and the free breakfast was very

some of your others guests were really rude and very racist to me and my kids.

choices were good for kids.

tub was a little nasty there were a few kids though

breakfast was limited for me due to having food allergies.

i went to laundry room to start mine

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

maids, laundry staff and anyone trying their best to keep this hotel afloat

i was on the main floor right across from guest laundry and hotel staff room

well , the laundry was broke but they fixed. thanks

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

very nice as well they have a well oiled machine perfect place as well for long term projects , breakfast is

the layout and the pool

love the pool outside

pool an added bonus

i dont like that the spa tub jets dont stay on. they on a timer.

i called and the motel stated they had truck parking

the added kitchen and spa tub is what i liked.

great staff clean rooms good complementary breakfast

we requested for the spa tub to be cleaned because there was literally pubes and hair in it from the last guests

it has a laundry room and vending machines

left a lot to be desired as did the laundry room

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

value/pet friendly

very functional eat in kitchen

clean pool, onsite laundry facilities and coffee is always available in the lobby

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

but it would've been nice to have a microwave in my room and a laundry facility for guests

installations were a bit old, parking was a bit packed but nice overall

running, screaming kids

laundry on site in lobby

good parking and laundry on site

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry was expensive

it had a laundry and the clerk was nice

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

laundry wasn't working

courteous staff, security cameras, pet friendly, centrally located

mattress, old paint, walls super thin, asked a other guest to quite down twice, little kids running out side of

seemed to all be the same family and they were constantly hollering back and forth at each other, kids screeching

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

location great. breakfast unavailable. coffee only.

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

the outside parking was kept clean loved the detail paid to garden

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

breakfast could have lasted at least till 10am

the breakfast option needs to be better

were a lot of contractor trucks in the parking lot, so parking wasn't as available as if they weren't there

the room and kitchen area was clean but the iron (leaked); pans and cutlery could use replacing

it was clean they had wifi ; food , vending machines workers was nice i loved it

charge on laundry.

of empty rooms but people (partiers and multiple kids) put right next to me

disappointment was condition of pool

children at breakfast

only stay in pool for a hour

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

no breakfast.

hotel would not do room blocks for our out of town wedding guests and would not do early check in

pet friendly

clean, safe, nice staff, good breakfast, parking right outside.

that the pool wasn't open

kids making noise and running in hall

pool hours til 2am????

the pool was dirty

too many kids without adults at the pool so i could not even swim and the tvs are outdated

no guest laundry. no breakfast.

great room, friendly staff, nice bar area.

the pool stayed open a little longer

80 degree pool

the pool and gym were very clean and comfortable

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

and comfortable hotel,good breakfast,loved the excersice room,comfy bed and pillows

i didn't like that your site (booking.com) told me this room would have a spa tub, and did not.

i liked everything but breakfast and the spa in the room

parking is random & returning from a dinner had to park on opposite side of hotel from assigned

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

staff and enjoy the hot breakfasts

the opportunity to enjoy a hot breakfast and coffee all included in the cost of your room.

nice breakfast

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

the pool was great for my little one !!

loved the pool and gym hours

the baby pool

would like the pool and spa to be 24 hours.

only negative was the laundry area

having the kitchen and the manager's buffet and free laundry

the complimentary use of their laundry facilities was a major bonus

having access to the laundry area where there were 4 washers and dryers

the laundry appliances are old and not too convenient.

friendly staff kitchenette laundry facility

laundry

free laundry room, nice big gym

it was nice and clean and had a laundry area to wash clothes at.

oh, and did i mention free laundry

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

the pool and fitness room were shut because of covid 19. that was a bummer!

and the wifi was really slow

towels were very limited at the pool and were very small even for kids - two were necessary to drive off

no room service! the room was not cleaned the entire 3 night stay. not good.

didn't like that fact that the kids was running around all day in the hallways especially at night

the staff at thr breakfast bar were exceptional and exceeded expectations

the timing for the pool.

gym missed some equipment (like a third of the dumbbells' missing)

too many kids by my room and they were noisy at times but the noise didn't last long.

the staff the managers bring lied telling me pool was closed just to find someone in the pool 2 hours later

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

pool was super small and pretty sure we saw several prostitutes in and out.

was a nice selection for breakfast

breakfast was amazing

very accommodating, laundry on site which was great

was laundry outside our room on a cart

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

wasn't aware that it was pet friendly. barking dogs everywhere

i also like the free breakfast and hot tub

is great the only thing i did like is both times i stayed there the hallways are very noisy with kids running

the pool closes to children at 9:00pm... it would be better at 10:00 pm.

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

rowdy customers in the parking lot

had kids cold on the way back to the