proximity to work and restaurants. on site laundry. welcome box was a nice touch.

good location. free breakfast. free parking. helpful staff.

the breakfast could use some help.

the breakfast was very fresh and varied

breakfast didn't start until 6 am

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

the pool was cold and there wasn't a hot tub.

if there's any walled lake or wolverine lake this is is easy pool and gym were very good

the pool towels are super tiny.

to parking lot closed off, difficult to access

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pet friendly

could ve been warmer and there tvs didn t allow you to watch a portable dvd player for kids

the late night laundry area being used as we were in104 directly across from room.

breakfast delicious and well ran by the ladies clean neat and friendly

noticed that walk way from the parking lot to front door had a curb instead of a ramp to pull luggage

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

very good, your staff in kitchen was great

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

they say they have room service, but don t count on it, i was told several different times there was nobody

great resturant and bar on site!

and maybe the fact that we had to pay an extra charge to have wifi in our room

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

entrance to the hotel parking lot is difficult to see while in traffic.

clean comfortable room, friendly staff, easy access. free parking, wifi. good breakfast

staff, specially food service for the breakfast

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

pool second day the breakfast was not that good

breakfast was wonderful, room was beyond what i thought i'd get. pool was clean

had full mini kitchen and plenty of sleeping space

pool was small. lacked a hot tub.

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

the pool was very cold for being indoors.

was ok , but kinda out of the way and the hotel didn't have a bar , restaurant , and what they did offer had

letting us know about bar hours in the hotel or where the gym and pool were when we check in

went to take the kids to the pool only to find no hot tub

room was located next to the employee lounge, across from the laundry and next to the ice machine

parking is sufficient and the location is close to wherever you want to be and whatever you need

breakfast was fantastic

uncontrolled kids from dance competition loud and disrespectful

cant really say it was a big deal but it would have been nice if the pool was up and running but i understand

when the listing says there is a pool and people are traveling with kids it's very disappointing to get there

breakfast wasn't to good

size of the pool

there is also a pool & exercise room

breakfast could have been better but during this pandemic, it is very understandable why it was

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

we were there for 9 days and used the kitchen area in the room to cook some meals

location and pet friendly

central location to places i needed to be. full kitchen set up for preparing meals on site.

breakfast was amazing

very friendly & helpful, facility very clean and updated, breakfast service top rate, well-lit parking area and

did not offer muffins at breakfast :-)

my children loved splashing around in the pool

place is almost great in every way, but the wifi was unsecured

the on site laundry was convenient.

breakfast and laundry facilities

nice hotel room was big and clean and the kitchen area was convenient.

good parking, good internet, good vibes

was friendly location was good parking space was available i left 4 days early and the refunded some

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

the pool is average, the workout room is fantastic

pool and room

location, free parking, comfy and clean beds.

chlorine made even having breakfast there an impossibility (let alone the noise associated with kids having fun

pool and jacuzzi

room service , loud external ac

loud, can hear everything in hallway, kids playing, excited about hanging out together in hotel

the hot tub was barely half calf deep with water but the kids enjoyed the pool

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

inexpensive laundry, breakfast, and sometimes dinner included

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

only $2 each to wash and dry a load of laundry

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

4th room still had previous guests dirty laundry on shelf under sink

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

to ask cleaning employee for kleenex & laundry bag, which she did not supply

am less than pleased with the drapes/window treatments in that our room faced a shopping center parking lot

the fitness center light is turnoff automatically during running.

difficult to see signage from the road and a confusing traffic pattern in the parking lot.

when i entered the parking lot, it was hard to find the location of the business.

breakfast bar was terrific

also didn't like the breakfast for the price i paid for the rooms should've been a full breakfast bar with bacon

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

breakfast

parking was good

clean and spacious room. friendly staff. breakfast great variety.

no sanitizing wipes in gym

don't like the fact i had to pay to do my laundry

paying for laundry

lot of kids in pool area, breakfast area

we had an accessible room, which was a little inconvenient as far as space in the kitchen(and lack of full size

were surprised to see a fully stocked kitchen, dishes, silverware pots and pans ect

free laundry room, good breakfast every morning nice hospitality

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

the rooms were big. and i liked the free laundry facility.

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

laundry sitting in hallway for 1 1/2 days

1 staff worker who said there was no amenities and i found out they had a laundry room

the laundry room on the second floor was filthy

the kitchen sink drain plug didn't fit

did like the kitchen area being able to cook and the convenience of the space to relax with the tv

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

pet fee given was different from that listed on hotel wifi site or any available online

i was thinking maybe it was because the hotel was pet friendly

high kids running down the hallways in the evening

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could

location, breakfast, parking, staff, cleanliness

clean rooms, comfy beds, really good breakfast

the breakfast need attention.

not enough parking spaces in front of the main entrance to hotel.

pet friendly

one for me and one for the kids

great pool, hot tub and work out space

bathroom you had a pool hot tub

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

didn t like that it advertised pool and hot tub and when arriving the pool and hot tub were closed

the staff and the fact that you have affordable laundry service. and good breakfast

we had dirty laundry and in vacuumed carpet in our first room

the laundry room which was a great value and convenient

trash all over on the 3rd floor in the laundry area

were a couple of kids running the halls at night,, maybe excited for the pool,, and starting school later

mattress was horrible the lighting from parking lot kept rooms bright all night the room has an old stale smoke

parking lot had a lot of snow that i had to walk through to get to my room

wifi was good, view outside was lovely, staff was nice and accommodating, dog fee was reasonable

i booked the family room with a full sized kitchen and fire place

supposed to have fireplace

whatever laundry detergent they used my body didn't like. not there fault

breakfast eggs were not good....

breakfast was just fine.

there was ample parking

no pool

adequate parking and clean, spartan rooms

wouldn't feel safe bringing my kids here

in that way, this motel shouldn't say free wifi

pet-friendly.

wifi in the room didn't work nor the bathrooms were clean plus no hot water.

we had a hard time getting correct change for laundry.

was next laundry room and machine at various times of the night and had to tune the tv up

it was very helpful to have laundry facilities on site

laundry facilities were nice to have but the water came out hot when we selected cold

it was our whole reason for bringing the kids

was not told about were to get breakfast

would like free breakfast like many other similar hotels.

the parking lot is bumpy and full of potholes, the landscaping is not cared for at all and makes the

the hours of the pool need an update. no kids after 9, adults til 11 or midnight.

friendly staff, spacious clean room with 2 televisions, convenient snack bar/parking, good value

the wifi was good

location, shower is good. no smell. kitchen.

the parking spaces are right in front of your room.

the crackheads in the parking lot. exterior was so janky i didn't even check in.

the bed and spa tub

the laundry facility is out of order for a long time.

also, the laundry room was out of order and i needed to do laundry

breakfast laundry room bed was comfortable

spa was closed, beds were a bit hard and we had no smoke detectors in out rooms.

lady did her best to open the door for us and then she brought a complementary snack bag for the kids i appreciated

location to grocery stores and a laundry

laundry area smells of mold, water stains on hallway ceilings

clean and quiet. plenty of parking. excellent from desk staff.

slipped and fell on ice in parking lot and no one from the hotel came to help

wifi wad under 1mbps upload/download, room was dirty (& a spider in tub), front desk staff were

- tv internet didn't work - room service was slow - restaurant food selection and breakfast was

the moment we walked in the staff was very welcoming, rooms were beautiful and clean, bar and pool area were

gym, pool, bar, and restaurant closed

had a good dinner at the bar inside the hotel

pool was closed due to covid but i definitely understand that

i would have rated higher but there was not a customer laundry

had to go out to do laundry.

there is really no lights outside in the side parking lot. it s really dark at night.

pool area seemed very dirty looking, not outdoor seating area

was dirty water cloudy, dirt on the bottom, made kids leave and they were very upset

it had lots of amenities: kitchen, laundry, fitness room.

kitchen and accessible laundry room. good value for extended stay.

clean, the kitchen, the recliner and the space of the room.

is in a very bad area and there were drug needles littered around the parking lot and the area did not feel very

full kitchen and the beds weren't side by side

parking was easy

noisy in our room by pool at night, rooms need updating, pop prices

breakfast was very nice. beds are very comfortable. staff was very nice. room was very clean.

also, because of covid restrictions, i don't think i could've used the exercise room or the pool room either

clean facility, decent gym, good breakfast

charge on laundry.

the room was spacious & clean and breakfast was a great value

breakfast is great

no room service

i couldn t get a refund my kids were upset

bed comfortable. clean bathroom. close parking to room. good coffee and grab n' go breakfast.

came down at almost 9am and there was nothing left to grab for breakfast, also nothing was offered

wifi didn t work

the combination of homely amenities like the kitchen & desk area

the kitchen inside the room is perfect for cooking a romantic dinner or breakfast in bed

there were a lot of shady actions going on in the parking lot in the back, during the day and the night when

in the closet, no iron, no coffee maker, no cups for water, no hair dryer, but there was a kitchenette complete

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn t make since don t

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

breakfast, toothbrush, better tv

clean and quiet, no kids .............

that breakfast wasn't included and the pool wasn't open.

bar was packed

parking was a little far from the entrance and there weren't many food options close by.

the pool was dirty

the pool water is not clean. after swimming, the skin is so itchy.

very nice. very clean and quiet place to rejuvenate. good breakfast and amenities.

pool wasn t open and really loud heater/a/c

the pool needs a good mold cleaner

the front desk staff is super helpful and the breakfast was very good.

of parking

pool area needs renovating

........very confusing trying to get through new road construction to facility parking

comfy beds, clean, ample free parking.

nice lobby and bar area for meetups with my friends

kitchen

the room was spacious and loved having a kitchenette

pool was closed(covid 19)

very good breakfast

small tv's in room, wifi wouldn't work on my xbox 1.

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

clean, modern, good parking, well maintained. i am happy.

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

the pool looked dirty.

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

plus, easy on/off i-75, close to shopping (great lakes crossings is across the parking lot) and family fun like

if you have kids this is the option to go with

breakfast ,close to mall and restaurants, pool was warm enough to comfortably swim with small kids

the pool area was clean, breakfast was great

breakfast was delicious

breakfast was great and the area was clean, bright and provided lots of seating

parking was horrible

parking situation is ridiculous

the pool area could of been cleaner,

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

not enough parking

the parking is bad bad

good breakfast

very comfortable bed. breakfast was excellent. pool size smaller than pictured.

loved the pool area and that there was a gym available 24 hours

bar not open on sundays

the parking.

they have a wonderful pool and hot tub

ambiance felt very modern yet cozy, loved the restaurant and bar on site

no guest laundry. heater didna ? ? t keep consistent temperature.

does the hotel provide self-service laundry service

s no laundry room which would have been nice since we were here for a number of days while we moved a

and the swimming pool was convenient

a big comfortable room, good breakfast, great location, access to 24 hour full gym - 7 min drive

fully stocked kitchen

went down to the hotel bar for a drink and dinner and the bartender was exceptional

the breakfast had a lot of choices and it had a bar and kitchen for dinner

very clean, breakfast was good, staff were excellent, bed was super comfortable, the room was a good size you

nice gym area with lot of space

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

laundry in the hallways looked really bad

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

good amenities like inhouse laundry and as well in the apartment

wifi didn't not work at all

and bar closed at 8pm to arrange furniture for a dance club that opens at 10pm

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

with nice pool gym and guest laundry

free laundry was superb

free guest laundry facilities

laundry / workout was on second floor but not really a dislike more of convenience of

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

good breakfast and spacious room

the staff was amazing, pool area an basketball court was great for the kids

the pool hours close at 9pm which most places have an adult time after regular pool hours.

breakfast and laundry room not working

the pool was a bit cold

pool area was crowded with teens that were unsupervised and at one point locked all of the other

location is pretty good and you can see it's a newer building, fully renovated with a pool and gym

the pool and fitness area were great and convenient

there was dirty laundry left in the room

having laundry in the premises.

no onsite laundry

and the site advertised laundry facilities which i needed and chose this location because that would have helped

no laundry on sight.

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

our room stunk like animal urine our wifi didn t work

charged for our dogs even though there was so indication for a charge for pets only stated pet friendly

the entrance to the hotel parking lot was no problem. however, exiting was not as easy.

nice pool and warm breakfast

the internet wifi is free but very slow and there is no way to speed it up by paying more.

though it was not their fault...the grass from the trees litterd the parking lot.

staff very friendly and helpful. good location. nice fitness center. convenient parking. quiet.

wifi didn't work to well

extra towels, we had 2 adult and 2 kids,so we ask for extra towels

the breakfast bar and how friendly and helpful the staff was

is great i like the complimentary happy hour ud83dude42 the breakfast always be good so and its pet

there were pieces i'm assuming from the pool in the bottom that i stepped on and the hot tub was awful

morning breakfast was good

the pool and fitness areas were adequate

the wifi speed was also

is great the only thing i did like is both times i stayed there the hallways are very noisy with kids running

pool, room service, nice accommodations

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

bad housekeeping service,bad laundry room lack of care for the hotel guest

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

pool not working

website stated pet allowed with no mention of extra charge

i like the room has a microwave & fridge & that the hotel has wifi

that was so thoughtful and the kids really enjoyed it that way

was too many kids and teenagers running and playing in the hallways without parental supervision and the staff

the elevator is extremely dangerous four kids and anyone safety

located just next to the highway. relatively noice inside the rooms. gym without window.

doors to sprinkler room, supply room, and laundry room were left open

needs bigger wider parking spaces. very easy to get your vehicle doors hit

upon arrival there were 2 cop cars and a few unsavory characters in the roadway parking lot

breakfast in the morning. clean rooms wifi friendly staff

haven't ate yet but the room and property is very nice ill be trying it again when the pool open in the summer

friendly receptionists and free laundry.

cooks laundry front attendants everyone

hotel provided shuttle service to the wedding venue and back

we were told free shuttle to venue, but then had to wait and pay for cab both ways

breakfast in the morning, steam room and gym

breakfast was great and the location was decent. price for the room was great.

was great the staff, room ,breakfast and pool made it the best place we have stayed

it was clean, had hot breakfast and the room had a balcony and a beautiful view

i liked that there was wifi

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

very friendly staff, large rooms, good breakfast, and indoor pool (kids love it)

clean, had 2beds plus sofa bed in room, breakfast was very good.

easy early check in and late checkout

99 for kids tv shows which is the first hotel i’ve ever stayed at that does that

hospitality/ cleanliness/ 24 hr gym all of the above

having a pool and small kitchen

pool was not in order so couldn't use it

pool was closed

the pool was still out of service and the staff lied to me and told me when i called before that it was

smelled like weed, a lot of people loitering in the walk ways & parking lots

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

i liked that they had a laundry room for guests.

that it has a kitchen and it don't feel like a hotel it seems like a apartment

resurfacing parking lot we all parked in tight part of lot

pool green floor dirty from construction,rugs appeared never cleaned

pool was closed

arrived early after a bit of a rough day and they allowed us an early check in

we also used the pool

it was warm, pet friendly, free breakfast

enjoyed the pool, laundry services

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

the kids were out of control i actually was knocked into the pool by the unattended children

only complaint is maybe the lack of breakfast options however they are located by many fast food restaurants so

fantastic breakfast, good sized suites and the location was convenient for visiting our family.

kitchen had an unpleasant smell but we cleaned and sanitized it and everything was fine

the gym was too

friendly staff. rooms very clean. good breakfast. location.

the shower and the fact you have a kitchen

nice gym too n guest laundry area

quiet peaceful. friendly staff. very restful. laundry very clean..

laundry in the hotel

the halls smelled like you were walking down the laundry isle at walmart

laundry room

i was concerned at first about the huge number of kids there to use the pool, but am happy to say our room was

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

pool was clean and just a tad too cool for me but the kids loved it

the wifi was not very good and we kept getting kicked off of it.

of people wandering the parking lot at night with no apparent security

laundry room and dryer vent hadn t been cleaned in awhile

pictures portrayed the pool as being larger than it was, good thing we were the only one using at the time,

loved that it had a kitchen with dishes the pull out sleeper it had everything i needed a nice sized refrigerator

pool was not working, same breakfast everyday nothing changed no variety

was only one waffle iron at the continental breakfast, but everyone was so patient, that you really didn't notice

heat tub and swimming pool and laundry

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

i didn't like the pool wasn't open or no ice machine

nice balcony and not oo far from the pool

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

parking lot and parking

no microwave in room and pool was cold

i also would suggest having a bar back or bus person during the times there is only one bartender running the

there is sufficient parking

was giving a room with small beds like twin size for a little kids, very uncomfortable no room to stretch you

toilet kept running and no bag for dirty laundry

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

didn't follow covid-19 protocol to many people to a room kids running up and down the hallway

location, lobby, free wifi, mini fridge, microwave, shower

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

a room at the very back end of the property by the laundry

also,,, the kitchenette did not have pots and pans no cooking range' false advertisement

oh, and did i mention free laundry

free laundry room, nice big gym

free laundry. quiet and safe feeling environment

friendly staff kitchenette laundry facility

laundry

michael was the very best bar tender. awesome.

the mini bar was restocked fairly promptly

the bar area could be better positioned as a lounge.

things like coffee and tea in the room. better wifi without paying for premium.

from the valet, front desk, concierge, to room service

free laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

i didn t have the breakfast but the location was perfect.

it is always nice to have a kitchen in your room, no matter how small, it just makes everywhere seem more home

breakfast was okay.

parking lot is impossibly small

location and parking

the kind staffs and the breakfast are the best!!

gym too small

the breakfast was much better than expected. the kitchen area was immaculate.

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

i like the bar scene with local crowds

fantastic, bar and restaurant food very good

gym seems like an after thought, no a single window made it feel very uncomfortable to work out in

clean, amazing staff, food and comfortable hotel room. kid friendly and nice relaxing pool.

wish there was a bar for a cocktail open later

room service food was always served cold every time very disappointed

thing that could be different is the pool size it is soo small for how big the hotel is

a world class spa would be a nice add to the property

the laundry room available has trash literally all over the floor and the front desk staff is no where

i also used the laundry facilities they offer

it had a fridge and a laundry and a giant closet in the master

full kitchen pool and all the amenities one could imagine ant within walking distance

how clean and comfortable it was for the price you can't be how the rooms are set up with the kitchenette the

of public spaces / mainly floors in elevators, laundry, stairs

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

good sized rooms, great gym, friendly staff and a nice pool.

in the pool said it could get to 85 but it wasn't warm

the facility was new and clean, room size was nice, loved the sofa and table, kitchen, everything was nice