pool was comfortably warm and nice hot tub

dirty with cup stains still on them but we got they re so late we just went to bed and expected room service

there's also lots of free parking spot

plenty of parking as well

restaurant was so expensive the parking was ridiculous and so many potholes kids running in

paying for laundry

don't like the fact i had to pay to do my laundry

amount of chlorine in the pool seemed excessive, really stated to irritate my daughters skin.

showed us around where the pool ,eating area was located

tub stopped up and nearly overflowed everytime someone took a shower and there were ants in the kitchen area

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the gym is tiny and dated.

high kids running down the hallways in the evening

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could

i was thinking maybe it was because the hotel was pet friendly

1 staff worker who said there was no amenities and i found out they had a laundry room

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

kitchen area

had a full kitchen if we wanted to cook

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

ordering room service

loved the bar area

they say they have room service, but don t count on it, i was told several different times there was nobody

great resturant and bar on site!

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

the pool was very cold for being indoors.

we wanted to rest and with kids, it's good to have a place to land quickly

pool was very small,

were all too busy drinking and talking to the other parents to pay attention to what their kids were doing

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

had a fire christmas day on the third floor we had to evacuate for two hours in my fireplace did not work they

had full mini kitchen and plenty of sleeping space

the first night a group of kids were drunk and laughing and stomping upstairs above us

rooms are very spacious with a fully equipped kitchen, a big couch, working desk, comfy bed and a big shower

kids really enjoyed staying here, swimming in the pool and also the breakfast was

it was good but not various and i loved 24hr fitness center.

breakfast was yummy

the hotel bar didn't open till 5pm and the hotel was full

the fitness center light is turnoff automatically during running.

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

the pool and work out area. and most definitely, the breakfast

wish the pool was warmer or there was a hot tub.

bed very comfortable. the gym equipment was really nice quality.

the rooms were big. and i liked the free laundry facility.

free laundry room, good breakfast every morning nice hospitality

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

thin mattress very few cable channels had to pay for wifi ac unit was loud room had funny

parking was surprisingly good

pet-friendly.

the plug in the bathroom could not be made to work and i dislike having to pay for wifi

wifi strength

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

location, for visiting tech companies around, the possibility of using the business center, laundry room, the

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

only $2 each to wash and dry a load of laundry

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

nice to have laundry facilities

laundry room should have a change machine or machines that accept debit/credit cards

rooms have a full working kitchen

clean, pet friendly

ample parking, clean rooms, friendly staff

room was located next to the employee lounge, across from the laundry and next to the ice machine

that you could hear ever door slam closed adults and kids running in the hallways

clean, breakfast was good, nice hot tub.

the breakfast starts too late.

the pool and spa are nice though we didn't have time to use it

very friendly & helpful, facility very clean and updated, breakfast service top rate, well-lit parking area and

the breakfast should change from day to day. it was the exact same thing everyday.

beds, indoor pool, warm cookies at arrival, large selection and warm options for breakfast

there was a nice variety for breakfast

was a really clean, updated hotel. nice indoor pool.

breakfast had a great selection different everyday

when the listing says there is a pool and people are traveling with kids it's very disappointing to get there

breakfast wasn't to good

size of the pool

going to need more than one ev charger.

pool and the hot tub were out of order

attached restaurant served a very good dinner and breakfast buffet

clean and breakfast/dinner options

the jacuzzi didn't work and there was no heat in the pool area.

the staff was very kind and allowed a late check out, as i arrived at 1am after a long drive

the parking spaces are right in front of your room.

the location was good and convenient, grounds seemed fairly safe and secure for parking, there was no parking

i pulled in and there were crackheads in the parking lot

of my stay a group of guys pulled their smoker grill out of their trunk and were grilling in the parking lot

trash all over the parking lot

to ask cleaning employee for kleenex & laundry bag, which she did not supply

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

4th room still had previous guests dirty laundry on shelf under sink

only challenge was that snow was not cleared from parking lot/sidewalks in a very timely manner.

breakfast laundry room bed was comfortable

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

free wifi

gym is very small

laundry area smells of mold, water stains on hallway ceilings

location to grocery stores and a laundry

no biggie, i just washed it off in the kitchen sink

slipped and fell on ice in parking lot and no one from the hotel came to help

no wifi for more than one day

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

breakfast was serviceable, although the fact that they only had one toaster for the whole of the

the breakfast was very fresh and varied

the lady who took care of breakfast during the week was especially helpful and

the light switches in the room didn't seem to work, i never found the lights for the kitchen

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

the pool was cold and there wasn't a hot tub.

too much chlorine in the pool.

was great, kitchen area was clean, room was awesome

everything was good including the breakfast everyday and the staff were friendly and helpful.

it had lots of amenities: kitchen, laundry, fitness room.

kitchen and accessible laundry room. good value for extended stay.

clean, the kitchen, the recliner and the space of the room.

which was fine except the room had a view of the parking lot were several hundred toilets

full kitchen and the beds weren't side by side

room service called the first morning with a few minutes to spare to inform my wife and i that they

ordered thru room service was excellent

pool could be 2 degrees warmer. mattress was feeling a little old and springy.

limited room service menu

no room service. restaurant closed most of the day. $75 pet fee

i would have rated higher but there was not a customer laundry

had to go out to do laundry.

nice staff, no issues had extra towels and wash cloths, pool was nice kids enjoyed very much

plenty of parking

breakfast was awesome and lady, who prepared breakfast was very nice and friendly

breakfast was good but i enjoyed having access to the pool!

liked how the pool was open

it had an outdoor pool, a microwave and refrigerator in the room. and also a let out sofa bed.

the greeting at the front desk, breakfast,the room all excellent

everything was good including very good breakfast

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

loved the breakfast and complimentary drinks and snacks in the evening time

some equipment in the gym was broken and didn't use the pool as it was too

free parking, near restaurants and shopping and the social reception

was not good at all, room was slightly dirty, pet fees were a little extreme

does the hotel provide self-service laundry service

s no laundry room which would have been nice since we were here for a number of days while we moved a

no guest laundry. heater didna ? ? t keep consistent temperature.

breakfast was very good. the kids enjoyed the pool.

very nice i reserved a high floor king i was on 4th floor and requested view instead of parking lot

real nice breakfast and very comfortable bed

- exterior: when snow and ice is exdpected salt the parking lot

a large and has a fully functioning kitchen and large spaces

clean rooms, comfy beds, really good breakfast

the cleanliness and the kitchen. i was able to cook instead of getting take out.

trash all over on the 3rd floor in the laundry area

the staff and the fact that you have affordable laundry service. and good breakfast

we had dirty laundry and in vacuumed carpet in our first room

the laundry room which was a great value and convenient

the pool was great

great pool, hot tub and work out space

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and

the food from the bar exceeded my expectations

having a pool and hot tub, and the ability to eat all meals there, was a plus

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

the room was spacious and well equipped. good amenities. a good value. breakfast was very good

friendly staff. rooms very clean. good breakfast. location.

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

the breakfast area is clean and the food is good

i don't like the kitchen or the furniture or tv size

was not available but that happened they did have a consolation by offering a voucher to a local gym

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

the hotel was quiet at night - no kids running halls, etc

it seemed as though there was a party or two of kids, and they left their dirty towels and socks all over the

parking easy

laundry room and dryer vent hadn t been cleaned in awhile

pictures portrayed the pool as being larger than it was, good thing we were the only one using at the time,

the wifi has some problem, and i could not access the wifi whole night during i stay.

the kids slept on the hide

breakfast was same everyday

heat tub and swimming pool and laundry

even the kids didn’t care about swimming in it again after the first time

our group enjoyed the cafe and bar in the evening

good news is, panera is just across the parking lot

nice balcony and not oo far from the pool

toilet kept running and no bag for dirty laundry

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

wish there was a continental breakfast available

the front desk didn t ask if we had a pet with us, but we chose to let them know

convenient suburban location, cleanliness, pleasant updated rooms, pet-friendly, and quiet.

parking lot and parking

there is sufficient parking

pool area and exercise room was very nice

to bar louie , enjoy the restaurant in hotel for breakfast server was awsone

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

a room at the very back end of the property by the laundry

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

clean! close! comfortable! everything open! pool! breakfast!

whatever laundry detergent they used my body didn't like. not there fault

really no fault of theirs the parking lot was roped off at places because of renavations to the property to make

were awful, staff was not helpful, it was not really handicap accessible water cooler in gym was empty

well lit parking

unregistered guests hang out in the parking lot prey on unwary people.

was next laundry room and machine at various times of the night and had to tune the tv up

it was very helpful to have laundry facilities on site

we had a hard time getting correct change for laundry.

laundry facilities were nice to have but the water came out hot when we selected cold

00 pet fee for the entire stay/time of our booking

was perfect although i will say that the pull-out couch was the worst my kids have ever slept on

wish there was a bar for a cocktail open later

i dined on the garden patio, strolled the property, and took in a swim and soak in the pool and hot tub before

lovely resort, top notch golf courses. most amazing gardens, and artwork.

wide open and beautiful. the rooms were nice and th restaurant and room service was good.

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

to eat carrying food) *holiday inn express has better breakfast choices and lobby arrangement* parking limited

new, spacious, clean, good breakfast, great gym

liked kitchen setup

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

it was very clean and very comfortable. the pool was fun for the kids.

fitness room, cleaness of facility, coffee availability and price

kids were looking forward to it but it was too much for us

they even were willing to give us a late check out

the on site laundry was convenient.

breakfast and laundry facilities

pool

the room was more than an hour late but no later check out, no towels in pool area, lol, staffing is an issue

was friendly location was good parking space was available i left 4 days early and the refunded some

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

plenty of parking

after the phones started ringing a women finally came out from the dark gym with a man following behind her

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

there was not even a laundry bag in the

that we were not warned about the sign up log for the pool (so we could book a better timeframe

pool was not very inviting, but we were not planning on using it anyway.

lobby/lounge was great. nice space to relax and talk with friends. pool kept the kids busy.

staff were friendly, facility looks good. parking was excellent.

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

small parking lot

easy parking

we were looking forward to swimming but the pool was too cold.

there was ample parking it was just mainly located in the back

rooms were bright & clean , clean laundry smelling bedding

i left for a few hours and came back around 9pm and there was a guy passed out in the parking lot in the rain

breakfast milk was spoiled and not able to eat in rooms

they wouldnt let u bring your pet but it states that u can

adequate parking.. also the staff is very friendly.

no ice maker at this building or breakfast

that the air conditioner worked and the breakfast that was included.

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

i told yall i wanted pet friendly and they still charged me for my pet and they haven

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for

staff was excellent and helpful. pet friendly; no extra charge.

location and that they allow our fur legged kids to sfay for free

staying here with my s/o and 3 young kids while waiting for our new place to be ready

pet in the room next door

noisy guest / location. parking lot needs repair. pillows too thick.

charge on laundry.

of empty rooms but people (partiers and multiple kids) put right next to me

pool was closed

parking lot is a little weak

only stay in pool for a hour

i didn't have the room across from the laundry room

also had in house laundry

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

we were across from laundry and maids were very loud every a

wifi

parking was a little far from the entrance and there weren't many food options close by.

wifi was not connecting

too many kids without adults at the pool so i could not even swim and the tvs are outdated

hotel was clean, staff was nice and the indoor pool area was very nice.

bed comfortable. clean bathroom. close parking to room. good coffee and grab n' go breakfast.

if i got to stay( loss of hotel power, phone service and not wifi [the front desk or personal]).

the kitchen inside the room is perfect for cooking a romantic dinner or breakfast in bed

liked how affordable it was, i also liked that it was pet friendly as i brought my dog loki on the trip

came down at almost 9am and there was nothing left to grab for breakfast, also nothing was offered

there were a lot of shady actions going on in the parking lot in the back, during the day and the night when

there were ants in the bathroom, kitchen and in my bed

the tvs in the whole building worked properly i was there for a 8 day stay with my family and the wifi was

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

breakfast, toothbrush, better tv

wifi didn t work

in southfield, no domestic room service if not

was poor,the room and the bathroom were dirty, the tv didn t work and there was no wifi during our 2days

wifi was very slow at times, i'm guessing when a lot of people

location was perfect . didnt get breakfast only cause i had my own food..

laundry in the hallways looked really bad

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

breakfast bar was in a good location, the kitchen staff was very hospitable and didn t like the fact that

and bar closed at 8pm to arrange furniture for a dance club that opens at 10pm

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

had kids cold on the way back to the

room service requested at desk is a total joke; noisy hallways; bathroom door is a total joke: (1)

the gym was a bit smelly.

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

indoor pool, large room, meeting area, free parking

the gym had a broken tread mill

plenty of parking

parking area was ok

the elevator is extremely dangerous four kids and anyone safety

the elevator is extremely dangerous four kids and anyone safety

breakfast, bed was uncomfortable

advertised a continental breakfast, but didn t provide anything but coffee and bread

breakfast was average,

continental breakfast i wasn't impress there wasn't much to choose from and rooms weren't clean enough

the parking lot needs some cleaning , cigarette buds were all over

finally on our final night we managed to get some towels from the laundry room

stay was fine the staff stole a bag my kids left behind full of their school stuff and new cloths

the pool was not open yet,, and it was abandoned car in the parking lot

food was alittle cold for breakfast but it was a good selection

breakfast area was very clean and staff was very attentive

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

were people actually living there, had their laundry outside drying

the laundry room was filled with flies

the laundry room was on the second floor

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

i had to take my linen and towels to the laundry myself because there was no housekeeping

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

to be updated mold by the showers refrigerator not fully clean kitchen doesn t look like i would ever cook in

clean with the exception of some small debris in the kitchen

rooms were very nice and the laundry for guests was a nice amenity

was nothing really that i would’ve changed but the group of kids running up and down the hall playing ding

the kids was a little loud

kids enjoyed the pool

the staff handling breakfast were incredibly patient with a large group of kids that was there being kids

laundry

friendly staff kitchenette laundry facility

free laundry. quiet and safe feeling environment

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

it was nice and clean and had a laundry area to wash clothes at.

i didn t eat breakfast

jets didn t work, overpriced, unfriendly staff, forced to go to reception to be let into pool area, didn t

parking lots were full or closed for work and no arrangements were made for overflow parking

great hot breakfast too

the looks of it and had a indoor pool

laundry room was a bit outdated and had no change machine so i had to travel too several places to

the swimming pool is dirty, no water in it

it was clean and the pool was open i recommended 2nd and 3rd floor only

clean,check is process is quick, staff friendly and try to accomadate requests, lady in charge of breakfast very

that it is pet friendly

i thought it was the laundry room

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

bathroom wasn't that clean and laundry facility had a weird smell

the dryer was broken in the laundry room and no offer was made to refund my money

t feel safe, loud noises, people partying in the hotel, smoking weed in the hotel and in the parking lot

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

pool was drained ud83dude14

we asked for more towels at 8am and was told the room service team did not come in until 9

they charged 180$ extra for the kids to swim and two extra parents to sit and watch their children swim, without

only ate the fruit because i got down 15 minutes before breakfast was ending

no gym or laundry

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

laundry was closed until 8:30 a

i don t think they have laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

breakfast was okay.

spacious room. full size kitchen was convenient and breakfast was good.

on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge

tired moving to use laundry

it kept taking us to a work out facility on the back side of the parking lot and in the dark we had a hard time

breakfast is granola bar and oat meal, sorry this was a disgrace

wrong first the pet fee per night was 26

i love the room.it felt like home with the kitchenette. very quiet

breakfast was fine the only problem was the pool it was freezing you could heat the pool up and it would have

and the kids loved the pool

problem was that the pool wasn't heated it was freezing like getting in a ice bath or frozen lake

property was very clean and was close to our kids house

they used to have a as long as you stay pass to life time gym but no longer

the bed is amazingly comfortable. the gym is good.

got off the elevator & there were a group of kids smoking

our kids room reeked of smoke

location, nice gym, comfortable beds.

ended up coming early into the city, called ahead, they let us do an early check in with no charge

the room was over the laundry...it was burning like hell!!!!

didn't like not being able to take my breakfast to my room and enjoy eating it in the comfort of my room

location, parking, staff, facility, swimming pool, exercise room and nice continental breakfast which is

i didn't eat breakfast

the living room kitchen area

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

pool was murky and smelled like dirty laundry

there was 4 of us including 2 kids and garbage overflowing and bedding too small for the bed

could ve been warmer and there tvs didn t allow you to watch a portable dvd player for kids

the late night laundry area being used as we were in104 directly across from room.

shuttle service to dte concert venue.

there is no big sign or any real marker for the property, parking wasn t great either

the pool was fun for the kids.

breakfast delicious and well ran by the ladies clean neat and friendly

customer service is top tier and the salt water pool was refreshing

pool was extremely cold, to the point that the kids didn't want to swim

pool was extremely cold, to the point that the kids didn't want to swim

staff were very accommodating & friendly, rooms were clean, great restaurant and bar in the hotel

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

room service is tasty, quick and well worth the exorbitant price

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

gym with two peloton bikes

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

from the valet, front desk, concierge, to room service

i like the bar scene with local crowds

the location and the bar staff were excellent.

excellent. only disappointment was breakfast bar empty when i went still within time

room service

gym seems like an after thought, no a single window made it feel very uncomfortable to work out in

parking was hard to come by in spite of a large lot on a saturday night

free parking and easy access to eateries

the food in the restaurant was exceptional and our room service breakfast was on time and just right

nice lobby and bar area for meetups with my friends

no room service.

the noise outside loud cominf in and the basement floor is at works, gym not available

location and parking

great front desk staff, great location, clean rooms and great breakfast.

gym was small but

gym too small

not so comfy for the kids

the pool needs a good mold cleaner

the front desk staff is super helpful and the breakfast was very good.

the breakfast was delicious and had lots of options

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some