clean, quiet, nice pool, welcoming staff

its clean and the breakfast is awesome.

very friendly & helpful, facility very clean and updated, breakfast service top rate, well-lit parking area and

parking was tight.

the breakfast every morning was very good

salt water pool was an interesting experience

pool was very small and narrow

place was excellent debra and johnny were really nice, breakfast was delicious room were super clean and

i enjoyed the gym, the breakfast was great, and the suite was perfect

pool was lacking towels for guests, but fresh from the dryer to my hands was nice

room was located next to the employee lounge, across from the laundry and next to the ice machine

uncontrolled kids from dance competition loud and disrespectful

was very clean, lobby was bright and welcoming, beds were very comfortable and breakfast was so delicious and

that you could hear ever door slam closed adults and kids running in the hallways

parking was really accessible and easy to use.

nice to have laundry facilities

laundry room should have a change machine or machines that accept debit/credit cards

we were there for 9 days and used the kitchen area in the room to cook some meals

kitchen. bbq grill

clean, pet friendly

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

4th room still had previous guests dirty laundry on shelf under sink

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

to ask cleaning employee for kleenex & laundry bag, which she did not supply

no whirlpool/ spa would like real eggs for breakfast.

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

on site laundry was a plus

the rooms were big. and i liked the free laundry facility.

free laundry room, good breakfast every morning nice hospitality

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

s not the property fault but the bar n grill food was extra expensive but wasn t worth the

the free hot breakfast was very nice -- too often, hotels advertising free breakfast only have coffee and

breakfast was yummy

very pleasant stay, accommodating staff, clean room, nice bar and a great breakfast.

room and facility including pool area was clean and nicely appointed

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

the first night a group of kids were drunk and laughing and stomping upstairs above us

had full mini kitchen and plenty of sleeping space

rooms are very spacious with a fully equipped kitchen, a big couch, working desk, comfy bed and a big shower

cleanliness and breakfast.

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

they showed a hot tub next the swimming pool,but there was'nt and the pool was too small.

the size of the pool and hot tub

went to take the kids to the pool only to find no hot tub

were all too busy drinking and talking to the other parents to pay attention to what their kids were doing

are in a pandemic i thought since we got no complementary breakfast buffet at least you can order room service

restaurant was so expensive the parking was ridiculous and so many potholes kids running in

close to 12 oaks mall staff was friendly bar and restaurant are very good

loud, can hear everything in hallway, kids playing, excited about hanging out together in hotel

really wish there was a certain amount of time for only grown people to enjoy the pool and jacuzzi, also wish

had to ask about the gym and made me wonder what other services were available that i wasn't told about

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

loved the bar area

great resturant and bar on site!

and maybe the fact that we had to pay an extra charge to have wifi in our room

don't like the fact i had to pay to do my laundry

paying for laundry

pool water could have been a little warmer

kitchen staff were rude to other guests, both mornings

didn t like the fact the wifi didn t work, or the fact my bathroom door was so hard to close and then when

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

i found flower petals on the floor between the bed and the wall

have a bar area but it still isn't in service

the space of the room,the quietness and the pool was empty for me and my kids to enjoy.

there wasn't a bar soap at the room sink, just the hand pump in the shower

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

1 staff worker who said there was no amenities and i found out they had a laundry room

had a full kitchen if we wanted to cook

and the wifi was not the best

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

my granddaughter loved the pool

good room, refrigerator included, excellent kitchen staff, goof front desk staff

clean comfortable room, friendly staff, easy access. free parking, wifi. good breakfast

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

breakfast was not available. very disappointing.

the room wasn't clean and no waffles at the breakfast

great sized rooms, good gym and close to a families home

pool area needed another cleaning and restrooms needed more paper

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

chlorine smell at pool strong.

pool was spacious and

the pool towels are super tiny.

if there's any walled lake or wolverine lake this is is easy pool and gym were very good

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

only $2 each to wash and dry a load of laundry

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

inexpensive laundry, breakfast, and sometimes dinner included

there was no microwave in the room, it was a bit rundown, the wifi was terribly slow.

thin mattress very few cable channels had to pay for wifi ac unit was loud room had funny

i could not connect with the internet. the wifi signal for my room was too weak to connect with

pet-friendly.

in that way, this motel shouldn't say free wifi

the laundry facility is out of order for a long time.

also, the laundry room was out of order and i needed to do laundry

breakfast laundry room bed was comfortable

only dow fall was no spa tub suits

parking lot was icy the whole visit

location to grocery stores and a laundry

laundry area smells of mold, water stains on hallway ceilings

excellent value - received a studio suite with a kitchenette for a great price.

coffee and snacks in the morning very nice. good location. i could bring my pet.

the kitchen

it had lots of amenities: kitchen, laundry, fitness room.

kitchen and accessible laundry room. good value for extended stay.

the room was pleasant and tidy. the bathroom was clean and fresh. hotel is pet-friendly.

made for difficult parking and walking

which was fine except the room had a view of the parking lot were several hundred toilets

would like free breakfast like many other similar hotels.

had good food, was open for breakfast buffet and also alla carte

a lot of kids running around and making noise. no adult supervision.

to the pool couldn't enjoy it kids without supervision jumping in the pool

the pool was clean clear warm, and hot tub was great at 102 d

the spa bath is so awesome

after i checked in there were 3 cop cars in the parking lot

i pulled in and there were crackheads in the parking lot

the crackheads in the parking lot. exterior was so janky i didn't even check in.

i cheked in,there was an employee doing a really great job at cleaning up debris in the parking lot,and pulling

room service called the first morning with a few minutes to spare to inform my wife and i that they

ordered thru room service was excellent

pool could be 2 degrees warmer. mattress was feeling a little old and springy.

limited room service menu

no room service. restaurant closed most of the day. $75 pet fee

i would have rated higher but there was not a customer laundry

had to go out to do laundry.

nice staff, no issues had extra towels and wash cloths, pool was nice kids enjoyed very much

plenty of parking

breakfast was awesome and lady, who prepared breakfast was very nice and friendly

breakfast was good but i enjoyed having access to the pool!

liked how the pool was open

it had an outdoor pool, a microwave and refrigerator in the room. and also a let out sofa bed.

the greeting at the front desk, breakfast,the room all excellent

everything was good including very good breakfast

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

nice breakfast

location, pool, kitchen equipment in the room.

location, layout of the room, adequate parking.

no guest laundry. heater didna ? ? t keep consistent temperature.

does the hotel provide self-service laundry service

s no laundry room which would have been nice since we were here for a number of days while we moved a

loud kids, running, screaming, banging doors. no supervision.

the breakfast bar was well laid out and the food was good

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

continental breakfast

very comfortable bed. breakfast was excellent. pool size smaller than pictured.

were not allowed to sit in the nearly empty bar area to watch an nfl playoff game, while attending the

at all just can't wait until the pool has no limit to how many people can be in the pool but other than that

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

staff was amazing. breakfast selection is great.

it was very clean and very comfortable. the pool was fun for the kids.

how cold the pool room could get. the elevators are cold.

our room was wonderful! kids had a blast in the pool! cleaning staff were friendly!

wish there was a bar for a cocktail open later

my husband and son enjoy that you have golf

wide open and beautiful. the rooms were nice and th restaurant and room service was good.

i dined on the garden patio, strolled the property, and took in a swim and soak in the pool and hot tub before

clean, amazing staff, food and comfortable hotel room. kid friendly and nice relaxing pool.

laundry room and dryer vent hadn t been cleaned in awhile

the kids slept on the hide

made the rooms and pool look bigger than they actually were

the wifi has some problem, and i could not access the wifi whole night during i stay.

the pool was closed. the decor was outdated no room cleaning during stay

was not available but that happened they did have a consolation by offering a voucher to a local gym

the pool is still closed, the exercise area is minimal and most of the time wifi is not functioning

bed was comfortable, pool and exercise room were great, breakfast was good

breakfast is plentiful and a good variety

i was concerned at first about the huge number of kids there to use the pool, but am happy to say our room was

friendly staff. rooms very clean. good breakfast. location.

husband and i were thankful for the breakfast because we did not have to cook for one of our mornings stays

we did not go to breakfast.

fantastic breakfast, good sized suites and the location was convenient for visiting our family.

didn t clean up poop after pets ( we cleaned up our own but there was poop all over the pet

security of the parking lot needs a lot to be improved, since my company car was broken into

kitchen

real nice breakfast and very comfortable bed

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only

pet friendly

the laundry room which was a great value and convenient

the staff and the fact that you have affordable laundry service. and good breakfast

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

everything went well no issues other than not being able to connect to wifi

the food from the bar exceeded my expectations

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

bathroom you had a pool hot tub

the swimming pool was too cold should have a heating pool

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on

there was not even a laundry bag in the

lobby/lounge was great. nice space to relax and talk with friends. pool kept the kids busy.

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

facility was nice with a small gym and swimming pool, room was big (bathroom is a little too big), would be

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

heat tub and swimming pool and laundry

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

the hotel bar was closed on a friday afternoon!

pool area was over crowded, unruly kids, water all over the floor, kids, jumped in the hot tub, putting head

the kids liked the pool area

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

toilet kept running and no bag for dirty laundry

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

call front desk they have us switch rooms, so with 2 kids 1 being a newborn i had to re load everything and

just the construction parking lot

*tons* of kids there that could have been occupied longer

the bar and restaurant were poorly lit so it was hard to tell if they were open. but they were

convenient suburban location, cleanliness, pleasant updated rooms, pet-friendly, and quiet.

the location is next to bar louie which provided good food and service.

had a bit of problem with the card reader so they put me in another room right away plus the bar served good

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

a room at the very back end of the property by the laundry

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

the pool area was nice and the kids enjoyed their time there.

whatever laundry detergent they used my body didn't like. not there fault

only bad thing in the whole hotel is no pool lol!

breakfast eggs were not good....

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested

wifi was spotty. the toilet had to be flushed twice sometime. the shower head was so so.

we had a hard time getting correct change for laundry.

laundry facilities were nice to have but the water came out hot when we selected cold

it was very helpful to have laundry facilities on site

was next laundry room and machine at various times of the night and had to tune the tv up

pool was closed. kids very disappointed

the on site laundry was convenient.

breakfast and laundry facilities

the staff were friendly and welcoming. breakfast was deliciously and beautifully packaged .

was based on request, however basic things like garbage removal (especially at a place with a kitchen) should

we were told that you were pet friendly but were not told about the additional fee

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

beautiful pool, coffee at all times, very clean

centrally located, very clean, solid free breakfast, very nice staff!

plenty of parking

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

small parking lot

easy parking

we were looking forward to swimming but the pool was too cold.

there was ample parking it was just mainly located in the back

the wifi wasn't working no breakfast

there is a dunkin donuts across the parking lot

quiet facility, pet friendly with no extra fees , free coffee in lobby

tidy and clean. fast wifi. worth the price.

people parking in front of my room door.

also had in house laundry

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

i didn't have the room across from the laundry room

we were across from laundry and maids were very loud every a

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

that the air conditioner worked and the breakfast that was included.

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for

the rooms was clean and nice the breakfast was good

i told yall i wanted pet friendly and they still charged me for my pet and they haven

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

rooms were bright & clean , clean laundry smelling bedding

the view from my 4th floor room wasn't the best as it overlooked an empty adjacent parking lot

the gym is very poor the facility is ruined

there was ample parking and a nice breakfast area

i didn't eat the breakfast, the bed was great

updates weren't completed in my room, the dirty laundry basket stayed in the hallway day and night, loud fridge

the pool was clean and clear

chlorine smell in the pool area was very overwhelming

breakfast could have been better.

bed and breakfast

charge on laundry.

was nice to have breakfast included, along with a wifi station (which i needed to use while i ate my breakfast

disappointment was condition of pool

seemed to be a couple parties with about 30 kids, got a little loud around 1/2am

i didn't get to try breakfast because i don't get up early, but it smelled great

liked how affordable it was, i also liked that it was pet friendly as i brought my dog loki on the trip

kitchen and if you need kitchenware, they have that also

didn't know about pet friendly

the kitchen inside the room is perfect for cooking a romantic dinner or breakfast in bed

facility is was clean but say it a pool no pool and they had new kitchen ware

wifi

hotel was clean, staff was nice and the indoor pool area was very nice.

clean and quiet, no kids .............

the pool was dirty

chose a weekend where kids stayed , so i didn't like how kids were playing on elevators and in the hallway

location great. breakfast unavailable. coffee only.

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn t make since don t

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

in the closet, no iron, no coffee maker, no cups for water, no hair dryer, but there was a kitchenette complete

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

pool was murky and smelled like dirty laundry

indoor pool :)

the staff didn’t care about peoples kids running in the halls at 12am at night

the coin operated laundry uses an app that you can put a minimum of $10 deposit into, though getting a refund

phone didn t work remotes for the directv box were not programmed to the tv if you have to do laundry bring

laundry area was neat and usefiul

pool and spa were listed as amenities but not available

i liked the pool. too bad the sauna did not work.

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

also, it was a hs homecoming event happening and kids had hotel rooms with no adult supervision

not enough parking

the wifi was cutting in and out. i didn't use the business center so i can't really rate that.

i also liked that the gym was on all day

wifi didn't work to well

the staff was friendly and the room was clean. the breakfast was good.

was poor,the room and the bathroom were dirty, the tv didn t work and there was no wifi during our 2days

laundry room was a bit outdated and had no change machine so i had to travel too several places to

no indoor pool small bathroom

animal friendly and pool love check out at 12

filthy, the toilet paper holder was falling off the wall, i felt like i was sleeping in a petri dish

above a/c unit, a/c unit did not stay on, tv remote did not work, wi-fi barely worked, not enough parking, couple

they gave us a room in another hotel across the parking lot but it sure would have been nice to be closer

when i examined the room it was also clean and provided a full kitchen

the room has stains on the bed, the continental breakfast had only 3 different selections

loved the pool. thr bathroom and kitchen design are nice.

loved the pool. thr bathroom and kitchen design are nice.

the dryer was broken in the laundry room and no offer was made to refund my money

bathroom wasn't that clean and laundry facility had a weird smell

i thought it was the laundry room

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

t feel safe, loud noises, people partying in the hotel, smoking weed in the hotel and in the parking lot

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

breakfast was good and hot

the room was nice and my child loved the pool

additionally, when i was trying to sleep around 10:30 pm ish, kids kept running back and forth through the

was so strong in pool area i was not even swimming and my eyes were burning kids eyes were so red when they had

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

room was clean & neat, towels were soft, laundry did an excellent job.

no gym or laundry

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

tired moving to use laundry

not a lot to choose from for breakfast

room service is given once a week for pet friendly hotel was not sufficient

work, they won't clean your room, and there is no internet, i have to pay extra 35$ to use wifi, and i paid and

the guy in the next room going to the bathroom and we could hear the car doors shutting in the parking lot

and the kids loved the pool

the pool was a little cloudy but didn't stop us from swimming:)

property was very clean and was close to our kids house

no microwave and the pool was closed.

kids running up and down the halls

it was loud the whole night both days kids knocking on the door the staff was rude

i actually cancelled in the lobby because there were alot of kids playing in the lobby

we ordered room service and it was $61 for 2 hamburgers/fries and 1 club sandwich/fries

i actually cancelled in the lobby because there were alot of kids playing in the lobby

pool is nice bar and restaurant nice as well

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

the laundry room was filled with flies

were people actually living there, had their laundry outside drying

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was on the second floor

loved the facilities offered the spacious laundry room large exercise room we used the master suite plenty of

free use of laundry, great sheets, spacious room.

there was a gym, laundry room and indoor pool

facility- great people- really appreciated the free laundry

the laundry room was so helpful and being able to cook food and not always eat out was a huge

no hot breakfast and pool is small

kids had to walk throught the dark courtyard during winter, slight inconvenience

having only one small bar of bath soap for two people to share did not sit well with me

the food and bar area close too early.

getting in just before midnight, i was woken at 2:00 am by a pickup truck plowing the entire parking lot

there is plenty of parking in a back lot that is large enough if you are pulling a trailer

parking lot was extremely littered with abandoned shopping carts, takeout containers of half eaten

no breakfast was provided. delivery apps worked fine. so did lyft.

the parking lot needs some cleaning , cigarette buds were all over

breakfast was average,

finally on our final night we managed to get some towels from the laundry room

and the following day the kids went to have breakfast and think they're gonna go swimming but they can't because

pool facility was open for the first night and then the second night and thereafter pool facility

stay was fine the staff stole a bag my kids left behind full of their school stuff and new cloths

stay was fine the staff stole a bag my kids left behind full of their school stuff and new cloths

breakfast was good

kids loud at the pool

covid19 restrictions no pool no gym no breakfast

convenient location, comfortable beds, great breakfast, and helpful staff!

just missed breakfast, i wish hotels served breakfast a little later

the front desk did replaced it with a clean one, price for what we got ,carpet in halls dirty and laundry baskets

the pool is well-maintained

all of the staff were wonderful and the hot breakfast buffet was delicious

everything had the 1 bedroom suite breakfast was amazing big big breakfast

pool was a little small. lots of kids there this weekend.

thing to do different is add a second dryer to guest laundry area on second floor and add a guest laundry area

but, during our wait for a new room, found laundry on site

i love the laundry self-service facilities: you can do your own laundry for only $2.5 a batch!

there was also a nice guest laundry area available

the pool was full of kids from open to close. hot tub also

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

i had to take my linen and towels to the laundry myself because there was no housekeeping

parking space reasonable price good facilities including full-size fridge/freezer, medium size

also kitchen area was not very clean needed to be cleaned by me

the late night laundry area being used as we were in104 directly across from room.

great gym

shuttle was available to the concert venue.

breakfast was excellent

parking was a little tight when everyone was in for the night

broken window shade,exposing at least 5 inches to public view in a main parking lot/ high traffic area

breakfast was excellent

good protein breakfast. very pleasant server. excellent location next to medical center.

location was great! our room was great! the pool was super fun!!!

wifi did not work so no games could be played on tv

pool and workout was well cared for and easy to use

gym

it has pool and decent gym

property also had a well laid out lobby with a small bar with conversation friendly seating

due to covid no gym and food

rooms were very nice and the laundry for guests was a nice amenity

quiet, friendly staff, excellent breakfast selection.

parking was easy.

get any sleep there was birthday party in 311 kids running up down hallway being loud and cable wasn't working

no pool no breakfast for the kids and i had three room

free laundry room, nice big gym

free laundry. quiet and safe feeling environment

the price the quiet location.free laundry and gym.

oh, and did i mention free laundry

it was nice and clean and had a laundry area to wash clothes at.

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

free laundry

spacious room. full size kitchen was convenient and breakfast was good.

breakfast was good. staff were very pleasant and helpful.

free laundromat and breakfast and snacks

they also have a pretty nice free breakfast in the mornings with lots to choose from, and even a laundry room

i did some laundry and used the jacuzzi tub!!! and it was amazing!!

the guest laundry machines didn't work that well and the front desk didn't have change for them

clean, nice staff, convenient location, and great breakfast!

charge extra for a pet friendly room then charge 40 for pet one or the other and 40 is to much most places i

the gym had everything i needed for a great workout

so many kids

clean and friendly service and enjoyed having access to pool and gym.

the hotel was clean and quiet. the food at the bar tango was surprisingly good

large, pet friendly hotel with clean rooms and decent amenities like a pool.

the room was over the laundry...it was burning like hell!!!!

no wifi

is good because it is very quiet especially when you have a room on the back side (facing back parking lot)

could sometimes hear noise from the parking lot and hallway traffic, but you're going to have that anywhere

front door and front parking lot was not accessible due to work being done.