would have stayed longer but there was no laundry facility

would also appreciate on-site laundry facility.

relaxing. pool and jacuzzi was great.

night before i called about an early check in

parking was convenient

our room to be cleaned, the staff members had bad attitude when asked for a reimbursement for the laundry facility

wifi is awful, might as well not even try

price/value, very clean room and the room comes with a very convenient kitchenette(sink,fridge,microwave)

did not go to kitchen

could be significantly better if more attention was given to little things, such as wifi, and telephones in

didn t like that the property did not have a laundry i also did not like that you needed to give 24 hour notice

breakfast was very good. several choices

the indoor pool smelled

very clean great breakfast very nice staff and the beds are like sleeping on a cloud.

breakfast is free and tastes delicious

laundry room smelled like sewage, especially if someone was using the washer

bathroom, dirty pool area, lack of towels, breakfast- waitress didn't listen to anything anyone

spacious room, nice little area for breakfast with good food.

00 prepaid breakfast would have been better spent at an actual restaurant

have free breakfast for your hotel guest

nice location, convenient. clean facility. good food. great staff. pool was fun for the kids.

more parking for the handicap

beds, fun pool area for the kids, good breakfast selection, friendly staff, showers were very nice, liked that

my grandchildren enjoyed the kids pool

pool is amazing for kids of any age

the free laundry facility was extremely helpful

also, the laundry machines poorly maintained

feel like as a hotel that is bringing in revenue, you should be able to afford scrapping stained laundry and

thing is there is no breakfast, instead they have free laundry

free laundry service

possibly the most uncomfortable pillows i have every used, reminded me of a bag of laundry

pool and jacuzzi on site laundry loved the beautiful furniture and pristine decorating

the whirlpool was rusty looking, but safe.

they said they were pet- friendly, but there was no place to walk the dogs in the snow, and poop was everywhere

the breakfast was good and the parking was convenient.

laundry room in hotel was absolutely amazing

provided nothing except two towels and laundry detergent, not even plastic ware

i use the laundry basket upside down as a side table

there is a computer to use and laundry room

i improvised and turned a laundry basket upside down to use as a table

laundry facilities, washers take long

breakfast wasn't that appealing

so i felt like we owned it rarely saw any other guest even though lots of cars when we left for breakfast but

they need to hire better room service. there were hairs in the bed.

breakfast was limited and the hallways had an odor.

then everytime we left the room we had too get our key re activated we had too wait for laundry too be done

friendly quietness you can do laundry there at a reasonable price it has a pool and

the laundry room floor was filthy

we loved that the pool was heated :) and the room was huge we loved

staff was great pool area was nice as well rooms were very homey

the laundry facilities leave much to be desired

good breakfast and free laundry

the couch smelled like a pet

wifi on the 5th floor was horrible

the location was fine, parking was easy.

wifi could have been a bit better

super clean rooms! great breakfast! great value! would stay again.

was not available on property however they offered the pool at their sister property across the parking lot

'the pool was the best

good location (basically shares a parking lot with a cracker barrel

staff, room, breakfast

plenty of free parking, decent exercise room, and nice walking paths in the area

breakfast, free coffee anytime and nice rooms

the parking lot was a quarter full of non-running cars, somehow they managed to be in the spots closest

continental breakfast, tv channels, wifi and parking

pet fee was not made public enough and was a steep price

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

great pool

the pool wasn't open

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

bar and restaurant staff were so chill, so cool

the downstairs bar is great if you are looking for a quiet little area to have a cocktail

no place for breakfast bar never open

the suite was beyond plush!!! the gym and spa were beyond great!

the staff at the hotel and the bar were personable and outstanding

staff offered to give me quarters at the front desk for my laundry

the pool was clean and my kids had a great time

the pool was temporarily closed, but for good reason. maybe next time.

the breakfast are extra exelent

i liked there was a fitness center and pool as well

the pool

going out of the parking lot was a bit tight and the pool was a bit on the smaller size:)

the pool was clean but small

had a perfect time the pool was great and also the room was clean, the buffet breakfast was at a reasonable

wifi services needs to be upgraded, internet connection in rooms seem to be pretty slow.

breakfast, laundry service, pool, extra space

the kids in my party was very disappointing about the pool

the wifi was very slow

clean, quiet, breakfast was great.

breakfast and friendly staff

service and dinning room breakfast were both terrific

nice continental breakfast

quiet european flair in with an excellent breakfast

breakfast was limited due to covid restrictions

the breakfast area was very tight especially when trying to follow covid protocol.

indoor pool it's a plus, we ended up using it

kids, we're happy to use the swimming pool

pool area was a little small compared to pictures on website, but we adults weren't there to swim

parking was easy and hotel was quiet

drain in whirlpool tub , in suite, was stuck and couldn't drain water to use again.

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

the quaintness of the hotel and surrounding area; the spa right next door makes it great to get pampered and

one room smelled like pet dander.

is great and parking pass being included in price is great, we love the cleanliness of hotel and the fact that

love that it has free parking with the attached garage

disappointed that the pool was closed

quiet. good breakfast. windows that open. good sized room.

very clean hotel. rooms were good size. breakfast was nice. helpful staff

spacious room. mini kitchen. windows open. better then most breakfast

00 to bring a pet was way over the top

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

staff, the free laundry for guests, the room, the location

having guest laundry and a snack bar was convenient

plenty of parking and in a great location

the pool wasn t open but they did let us go next door and swim

i loved that i could do my laundry too

delicious hot breakfast and beautiful pool

suite as the bedroom could be closed off; the walk in shower, large kitchen area with an area where we could

location, fresh fruit available to guests, water upon arrival, work out gym

not enough towels in the pool area and not enough breakfast options.

a continental breakfast, it was fine

breakfast was okay.

very comfy no bed bugs room was clean and nice price was great shower was clean and worked free breakfast/coffee

breakfast fine location good room fine i just hope that my credit card deposit was returned my son

beds very comfortable. very clean and many choices for breakfast! people extremely nice!

in the guest area (gym laundry food) was stocked after a breakfast rush and i was starving

convenient location, big parking, clean big rooms, helpful staff, free gym and laundry

laundry wasn t good it didn t work well they are broken

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

nice facilities - laundry room, gym

could do better with plowing parking lot

need a little bit better continental breakfast

tv, fridge and easy hook up to the internet are so appreciated plus the location and parking made my stay the

free hot breakfast

pool is under renovation, and apparently has been for a long time

not find laundry??

laundry room was too far away and a little bit dirty with older machines

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

laundry facilities worked fine

you ever do not disturb sign out or have told them please do not bother me, people fight in the parking lot and

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

it was very useful to have the laundry facilities

desk didn't have quarters for using the guest laundry machines

i love the breakfast, especially those irresistible cinnamon rolls

location was convenient, lots of parking and good access to door clise to room

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

laundry service was free so that was very nice

breakfast was included, and free laundry on site

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

pool was cool

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

so the fitness center was closed and the pool was closed-no biggie

location, price, complimentary breakfast, free parking

breakfast was great

problem on wifi

parking was definitely an issue and it wasn t clearly marked that there was parking in the rear

no out door pool, no hot tub

loved room layout, very friendly staff- check in and at breakfast

nights we were there, it was nearly impossible to get parking because they had events happening in the hotel so

gym needs to be modernized and better fitted out

we ordered pizza from outside for the kids but had no paperplates or eating utensils

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they

pool area clean and fun for kids

we ordered pizza from outside for the kids but had no paperplates or eating utensils

laundry machines are not clean

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was

no pool or laundry

keep clean in hall and laundry is very flithy

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

walking through laundry room to go up the stairs.

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

food was good. place was clean and pet friendly.

pet friendly

rooms were very clean, professional staff and the amenities were great, especially the bar area

great place. nice bar and restaurant to be at if you have some time to kill while on the road.

to many unattended kids in pool

i ordered in room service, which had two extra service charges on it

pool hours and check out time

easy check in. laundry on site.

nice facility, nice pool, quiet and i enjoyed a nice peaceful room with a spa hottub, would definitely recommend

the continental breakfast was slim. coffee machine did not work

pool was empty, gym was closed and use as break room for the staff. staff was nowhere helpful.

first floor was smoking so you walked into smoke

couldn't give me quarters for laundry when had washer/dryers also had a pool was closed and booked because of

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

i was disappointed with the laundry facilities. the washing machine and dryer were old .

confusion over pet policy. pet vs. service animal. needs to be stated more clearly.

clean, apparently refurbished building seemed to be in excellent condition. pet friendly

spotty wifi

parking lot not big enough.

cleangreat breakfast options

only complaint i might have was the pool was supposed to be heated and it definitely was not

staff was friendly and accommodated our late check out

breakfast had a lot of options

the bar in the lobby made some great drinks

my kids told me that someone said room service and opened the door

parking

service was superb the staff were courteous roomy rooms exceptional all around clean pool and spa nice views

this is a slow hotel so if you like action and conversation at the bar this is not for you.

gym was messy and lack of towels in one of the days i used it

the pool the staff the whole hotel

great rooms, and organizational space a nice spot for smokers good parking

were sad that the restaurant and bar area was closed, but understand because of covid

large hotel, loved the gym

good location for business in st charles. free parking. good wine shop close by!

that $75 pet fee

the wifi was slow.

they took out the hot tub and the pool was small.

also, the main reason we booked was because it had a pool for the kids

everything was within walking distance and having a laundry on the premises was super helpful as well

easy parking

back parking lot light out , very dark

seemed to be a lot of parking space for diamond(?) members that weren't used

convenient location, parking. coffee always available

the laundry facilities were clean & the beds were comfortable

the hot tub was relaxing and the pool was nice

pool was open, hot tube was closed

because of bar, was meeting with numerous couples and were hoping to visit at night in the hotel bar but it

the location and that it had a pool. also the pool was very clean!

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

prefer outdoor seating away from the front parking lot .

i really liked the amenities, especially the basketball court, swimming pool, and grill area

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

i ask for no close elevators and ice machine , it was near swimming pool, laundry room, ppl loud

i was unable to do laundry or swim for exercise, and oddly the front desk refused to give me any documentation

laundry machines didn't work right. i didn't say anything. so no dig to them. wasn't critical.

in general, i was pleased, even managed to do the laundry

the gym was a bit small and some of the equipment was not working.

they also had vending machines and laundry accessible

is slightly broken, tv barely had any channels available, room service comes late in the day, pool seemed

hotel has an agreement with life fitness, with full access to the gym. this was awesome

no wifi one night

like the fact, that i wasn't told that i had to let the front desk know if i wanted room service, i went without

laundry room big piles of lint on

very poor breakfast selection.

parking lot full of pot holes. pillows were so flat..

but this time the wifi was not working well

liked having the kitchen facilities

the comfort feel of the staff,am crews also the pm crews, managers to laundry. 10 star

the pool burned my eyes one day but not a big deal

we stayed here specifically for the pool and the chlorine was so strong my kids eyes were burning we had to

we stayed here specifically for the pool and the chlorine was so strong my kids eyes were burning we had to

the wifi is very slow and connection was very sporadic other than that everything was great

the room smelled stale like dirty laundry

but if you are looking for a clean, comfortable, affordable hotel with an indoor pool, laundry facilities,

laundry, ice machine available

breakfast could have been better

the breakfast

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

we had to wait for laundry to get finished

room did not have soap, hand towels, laundry bag

parking lot was a little dark at night

you have to pay extra for breakfast

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

the bathroom and gym

breakfast was mostly just cereal not really what we expected and the pool was very small and freezing

clean pool area

decent breakfast with healthy options

to update washer and dryer for guest laundry

service, facility was not clean,laundry room tiles broken ceiling cracked

air conditioning was leaking everywhere and my kids slipped trying to get into the room & all they did was put

the hot tub was my favorite part..the kids loved the pool

restaurant did not know if they did room service

lack of parking spaces. small pool.

lack of parking spaces. small pool.

pool was cold n the hot tub was cold

rooms have nice modern style, very clean, and bar and restaurant a plus

it would have been nice to have room service with such a nice hotel as this, and some housekeeping while called

theres a laundry available , $3

laundry room

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the

pool was not heated

breakfast was good and staff was very friendly

they don't pick up dirty laundry

pool and breakfast

they allowed kids in the floor above us to run in the hallways and in their room all night

was super helpful and the hotel was really nice the pool was being serviced but the hotel staff informed me that

stayed on first floor, and could hear kids running over my head as i tried to sleep.

loved the biscuits and gravy for breakfast . the bed was the best

room above me had kids running around and jumping off beds non stop

due to pandemic there wasn't any breakfast and the pool was closed

breakfast was great

excellent buffet breakfast with large variety every morning! all day coffee bar was awesome!!!!!

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

we loved everything!! the pool and hot tub were amazing!

parking was easy and plentiful

on your right is the breakfast nook

staff member was not particularly clear in his instructions for connecting to hotel wifi

the dryer wasn't working. had to go to hilton garden inn to do our laundry

i wish you had laundry facilities!!

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

breakfast was good

the room decor. the fitness center, the breakfast

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i would like to see a bag to carry dirty laundry in when we

i was happy with the location, and the laundry facilities and it was pretty clean.

room was dirty not as described staff was rarely around and was not very courteous wifi was basically not usable

by mistake she overcharged us another third pet fee and after appologizing, she took the third charge off

big enough for me to bring my 4 grandkids

wish the bar was open later.

the esthetics were very nice and it was convenient that there is a bar located in the hotel.

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

my rooms were two of few on second floor over bar tables in the atrium where people drank and talked loudly

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

well maintained , clean and the staff were very nice. the breakfast was also good.

the lack of room service unless requested

it's close to my dad and they have an indoor pool and breakfast

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

breakfast need more choices that weren't carbs. and more fruit

a big selection of food at breakfast

the parking was nice and the outside looked nice.

waffles for breakfast

breakfast was okay te

it was clean , staff was friendly, room was adequate , enjoyed the free breakfast

breakfast could be better. location very good

shower head was not good a little annoying signing up for the wifi and joining rewards program.

breakfast

problems wifi got overloaded on evenings an ice maker did not work

easily located, friendly staff, nice room and good breakfast!

i love the fact that they have parking for 18 wheeler's.

also, the laundry room needs ac and needs new equipment because its not the best

there was a little bit of difficulty getting quarters for the laundry as well

wifi was not free. advertised free coffee in the lobby, there was none.

love the fact that the staff was very pet friendly

had to pay for wifi.

the free breakfast was great and there were some unique options

but no complaints from my kids on it

i went over there and he was a group of like 50 people especially kids and when i tried to eat the food it was

pool seemed to need a little much re care

kitchen has no cooktop , and only microwave

we just wanted to get away for a few days over the kids spring break

not enough parking available for guests.

booked a night away with my husband to get away from the kids during this quarantine time used towels on the

great staff, good breakfast, and very clean

very friendly, clean hotel, morning breakfast was good, and great location for access to areas we needed to go

the pool area was nice & the pool was heated

wish i had known pool was closed before booking, my son was disappointed.

they also allowed me to do early check in at 10am which was very helpful as we were coming in from out of state

good breakfast

staff breakfast

the laundry facilities were dirty and loud, breakfast isn t really a breakfast

laundry needed to use quarters and we didn't have any and it was hard to find a coin machine

wifi connection refused to work and in general it was a cheap-ish ambiance (but still super

location and pool.

everything was ok, maybe more parking for trucks with trailers would be nice.

that the place was pet friendly, and peaceful, and homely.

the pool was ok, water was a little cold but would have loved a hot tub instead

we stayed 3 days with our kids and he was so rude to us when we asked a

pool its my only issue, for people who enjoy to swim the pool was small and not deep at all

many kids on premises

you could only have two devices on the wifi

prices and comfortable parking, good for me

new sheets and towels every time, they don t provide cleaning services during your stay ever, wifi is spotty

that we could have our pet with us

i also did not like the fact that they allow pets and i heard a barking dog all day while i was sleeping, since

breakfast was good and convenient

and bathroom in a separate room the kitchen and living area

fantastic breakfast

pool and breakfast

pool staff and full kitchen

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

mention of a $100 nonrefundable pet fee

they did say that they allow pets

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

the additional bar restaurant area was great. would have been nice to have a hot tub.

room service food was awful, and the room service manager on the other end of my call was very

pet friendly and great front desk employees

on the first floor right next to the workout facility and right around the corner from the pool great location

that breakfast was cold cold

big lot. comfortable rooms. fridge & microwave. laundry.

laundry room on premises

laundry facilities

laundry not working and i really needed it

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

no quarters available for laundry

on-site laundry, kitchenette in every room.

smell in the hallway was kind of like pet urine

parking lot not clean from snow

there was a bag left in a kitchen cabinet by the previous tenant.

money got stuck in the guest laundry dryer and it would not work

pool & laundry not available

the gym, all machines broken

breakfast was excellent the staff was very friendly and accommodating

hotel wasn't very busy the 2 midweek nights i stayed which left the pool wide open and not a lot of people

i always bring my own pillow and blanket so i cant rate the laundry

my kids could not swim for very long

yes, love the pool

the wifi was difficult to use

and drinks, clean lobby, clean rooms, clean bathrooms, nice pool area, very nice staff, plenty of parking

guest laundry is outdated and in poor condition

when we first arrived the 1st floor ice machine was broke guest laundry was on second floor

not the fault of the people that work there but parents need to control their kids better they let them run up

enjoy free parking, convenience to interstate, friendly staff, comfortable bed and clean room

staff were friendly; the parking area was well-lighted; and the complimentary breakfast area and food selection

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

didn t work luckily window opened bathroom plumbing leaked and was no private parking like

and barely a fitness

i went with my 2 pets (cat and dog) and we didn't have any trouble

there was not enough stock in the kitchen for 1 person let alone 4

who is in charge of the kitchen, no milk

bed was very uncomfortable. need a laundry room.

ice machine was broke in the laundry/deli room

wifi

no wifi or internet connection all night after several calls to the front desk.

no wifi, no one at checkin desk when i arrived, tv control system unclear

grill and bar on site.. laundry on site..

no chair in the laundry room

strong smell of cigarette smoke in hallway by laundry area

pool not usable. laundry room closed.

empty vending, laundry not working, pool closed

no laundry room

no place to do your laundry.

no smoking rooms and no laundry facilities

roof inns sometimes but not very often offer a coin laundry

stayed at this hotel twice and both times had issues with the laundry facilities