room across from ice machine and laundry

i loved the pool

people up stairs were very loud kids running and jumping all day long

the matress was hard. the wifi did not work at all.

was really nice, pool, exercise room, and the resteraunt in the parking lot was very convenient

laundry available

customer service was great. kids loved the pool.

the room was very nice and breakfast was great

up at 6:30 am by loud people above us talked to front desk was told there where kids above sorry nothing was

is good, culvers is right across the parking lot very convenient

laundry basket available in room for dirty clothes

view into the pool area from several angles by everyday hotel guests made it awkward to swim

parking lot had not been plowed of snow. possibly not the entire winter!

the room was bigger than expected, which was great, and even though we didn't use it, the kitchen was nicely

the pool turned my fiance hair green

had a kitchen with a stove top full sized fridge, island, utensils, microwave, pots and pans, coffee

iron cut oatmeal, comfy bed, modern looking facility, christmas decorations, bar downstairs, gym, pool and

bar and pool close early

our room was so beautiful, had a full kitchen and very nice tableware/utensil’s provided

they let me have an early check-in and late check out free of charge

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

i really like the bed and pool.

guests at late night hours, pancake maker out of order on the 2nd day( grandkids disappointed), some type of

the room was clean and my kids loved the pool

room was great, comfortable beds and the heated toilet seat in the bathroom was a hit with the kids lol

very welcoming place for kids and pets!

we met for the complimentary breakfast in the lobby

the gym and pool were also great

miss the breakfast buffet but adequate box breakfast due to covid rules

spacious rooms, friendly staff, breakfast

wifi never connected, dirty sheets were on fold out bed from last guests, heater was loud, a bit

booked early and still ended up with a pet room

the price, how clan and. convince it was and the wonderful breakfast and how quiet it was.

pool was very nice

parking was free and hassle free which is rare with

i also used the laundry facilities they offer

it had a fridge and a laundry and a giant closet in the master

the laundry room available has trash literally all over the floor and the front desk staff is no where

wifi did not work

it has a kitchen

loved all the amenities like workout room, laundry room, kitchen net

quiet peaceful. friendly staff. very restful. laundry very clean..

nice gym too n guest laundry area

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent

laundry in the hotel

were partying at all hours of the night kids running up and down the hallway after midnight and wee hours of

breakfast was meh- not a lot of offerings.

the pool area itself was warm and its odd you have to walk threw the pool area to get to there gym it's in the

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

being able to give the kids

breakfast was great. lots of selection for kids. location, close to great lake crossing outlets.

the pet fee they charge is quite high at $75us

layout, especially was delighted with the mini kitchen area

advertises a restaurant and bar

the morning i especially liked it going until 10 a lot of rooms stop their breakfast early and my kids are never

friendly receptionists and free laundry.

cooks laundry front attendants everyone

loved the dry spa and walk in shower

pool was actually open

we enjoyed the pool,jacuzzi, and sana. love that the bar and resturant is down stairs

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

bad housekeeping service,bad laundry room lack of care for the hotel guest

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

pool was clean, if a little chilly

pool was available, located near highway for transportation, with a speedway and a mcdonald s

doors to sprinkler room, supply room, and laundry room were left open

parking, check-in, and check-out were a beeeze

the night attendant gave me attitude when i asked for the wifi password

staff was very nice and the hotel was a good value based on the amenities like breakfast, free wifi, and parking

the breakfast

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

the gym could be clean and pool open

didn't have any breakfast. pool was nice.

smelled like weed, a lot of people loitering in the walk ways & parking lots

the pool was still out of service and the staff lied to me and told me when i called before that it was

definitely the outdoor pool.

pool was not in order so couldn't use it

having a pool and small kitchen

drug deals and crazy people in the parking lot

the pool was dirty with slime

overcharged for a pet fee even after showing staff their policy on their web site

nice pool convenient location

dirty, pool not available

i liked that they had a laundry room for guests.

can do laundry to the blankets too

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

the kitchen, but had no dishes or utensils.

easy checkin and spacious room with plenty of parking

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

free guest laundry facilities

free laundry was superb

with nice pool gym and guest laundry

i liked that they offered free laundry for the guests staying at the hotel

breakfast and laundry room not working

if i had to complain it would be a recommendation to add more towels to the pool area.

staff were sweet! very nice! great pool and fitness room! our room was perfect for a big family!

the parking lot was well laid out and many access doors with key card made it easy to get to my room

easy check-in and the staff is very nice! rooms very clean and great parking.

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

liked that the room had kitchen ability to nearly full capacity - i was so appreciative

the breakfast was also really good

pet fee is quite high

room layout distance to freeways close to several food options close to stores has laundry has full fridge has

no laundry on sight.

and the site advertised laundry facilities which i needed and chose this location because that would have helped

having laundry in the premises.

there was dirty laundry left in the room

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

issues connecting to wifi, their sign in page frequently showed errors during the course of my stay

good breakfast

open late, great for kids

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and

the pool was t that clean

i m not mistaken, she was head of housekeeping and was very disrespectful to my kids and more disrespectful

very clean, enjoyed the layout of the room, double entry into bathroom. bar onsite

it's nice with kids to have a separate bedroom.

the breakfast bar good the cooks was great and dine area and the lobby and lounge was great

our room had a lil kitchenette

smoking allowed on the outdoor deck i did not find silverware in the kitchenette i could not figure out how to

parking was cramped, hotel itself was a bit hard to find

only window faced the parking lot

supposed to have full kitchen

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

right across from the pool

kids running wild

the hotel was very clean and comfortable. the staff was friendly and the pool was nice!

the floor around the pool was uneven and water sat in the area in front of windows and gym

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

don t have a pool don t serve breakfast don t do housekeeping daily

breakfast, no pool, does not clean room or towels even though we had a 11 day stay unless we paid

size fridge, stovetop, microwave, room set up with brand new toilet paper and kleenex, has free breakfast but

walls needed painting. beds slid. no kitchen utensils.

fee of 20$ overnight, on their site, and at welcome, giving you a drink, plus 2 tokens for free bar drink, water

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

the kitchen was not open for room service. we had to order out.

the phones would not call out to the front desk, and no info on room service

the late night laundry area being used as we were in104 directly across from room.

no hot breakfast both days bummer

no shuttle to dte

parking was a little tight when everyone was in for the night

the swimming pool wasn't clean water was mercury could see underneath

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

desk kid was rude no cable or batteries in remotes no spa tub- listing for room falsified the facilities of the

the rooms feel clean and smell clean, it s quiet and they provide a small breakfast each morning

staff was very nice and the hotel was pet friendly

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

spacious enough to park my race car trailer

clean, modern, good parking, well maintained. i am happy.

we were there for kids us fencing competition

sheets had lipstick on them from the previous visitor; the tub s bar and plug by the television was broken;

was too cold for kids

free wifi, full kitchen with ice maker and microwave as well as sumptuous breakfasts.

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

not so comfy for the kids

the pool signs keep alluding to a whirlpool/spa but there is no whirlpool

of parking

room service was practically non-existent

not having a hot tub in pool area and the pool needs water changed.

i enjoyed the gym and pool area it was like a sauna

the pool heater was not working which was disappointing to my 6 year old

pool was murky and smelled like dirty laundry

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

indoor pool :)

i ve seen better elevators in a parking garage

breakfast was ok

nice gym, great location.

nice newer hotel. breakfast was excellent!

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

told it was faulty alarms in pool area

cannot think of anything, except maybe breakfast could be included in the price of the room.

noise from doors closing from other rooms. it would be nice if breakfast was included.

having the pool and gym on site, very handy to burn off the kids steam and not feel like i missed out on working

also the indoor pool was about 56* and freezing cold

having the pool and gym on site, very handy to burn off the kids steam and not feel like i missed out on working

parking was also an inconvenience

the only think is the parking wasn t super accessible

i had my boyfriend and our two kids with me

pool area, hot cookies and jim the front desk assistant

the kids unsupervised at the pool

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

soccer tournament in the area so kids running around making noise early in the morning

service and we had to find dishes and silverware for our food we ordered to our room, and the bar opens kinda

accommodating for my kids

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

the space coming up for the woodward dream cruise and parking the truck and trailer space.

great staff. clean quiet rooms. real breakfast. easy parking. great location.

hotel bar closed at 10 pm

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

someone hit my car in the parking lot. not safe

free wifi also no free breakfast even tho it said it on the website that the have it

pictures made everything including the pool look a lot larger than actual size

room service tried to come in at 9am which in my opinion is way too early

decent bar in lobby

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

it was a soccer tournament and the hotel was full which was a good thing just with a lot of small kids that made

breakfast area didn't have enough seating for everyone

i streamed many movies and the wifi was good

enjoyed the gym too as i used it 3 times in 2 days

easy parking, great location, great bar and food, helpful staff

easy parking, great location, great bar and food, helpful staff

wasn't expecting to pay for wifi and breakfast. most chains include these items.

beautiful hotel! loved the pool! super kid friendly

location and parking

the kind staffs and the breakfast are the best!!

easy on and great parking

great front desk staff, great location, clean rooms and great breakfast.

the noise outside loud cominf in and the basement floor is at works, gym not available

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no laundry bag

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no breakfast remodeling no laundry no pool to much stuff out of order.

very small gym , only one elevator was working

breakfast selection was good, but seating environment failed miserably

a hotel in an affluent area i would expect a better breakfast

com sold me a free breakfast but the hotel said they do not do free breakfast

hot breakfast and dinner, indoor pool and hot tub

advertisement stated, pool, hot tub, free breakfast

the laundry room, workout room and convenience store were clean, well-kept and helpful

liked the complimentary laundry room and nice

laundry room was free for guest

they have laundry, coffee, thea, gym for free

complimentary laundry facilities

excellent. only disappointment was breakfast bar empty when i went still within time

fantastic, bar and restaurant food very good

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

the hotel bar was always busy

room service

from the valet, front desk, concierge, to room service

room service is tasty, quick and well worth the exorbitant price

the bar area could be better positioned as a lounge.

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

the fit kit (rental of gym apparel) was great

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

they also enjoyed the pool

the suite we had was number 145, a long walk down three halls from the parking area

i also enjoyed the breakfast

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

complimentary breakfast the parking

husband and i stayed at the hotel for two nights with our kids

awesome location. ease of parking. pet friendly. value.

free parking, clean lobby and carried starbucks coffee for breakfast time

so loud when kids were running up and down the halls, everything echoed

loved the pool and gym hours

my night away from my kids wasn t as stress free as anticipated

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

the complimentary use of their laundry facilities was a major bonus

only negative was the laundry area

having the kitchen and the manager's buffet and free laundry

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

no bacon offered for breakfast.

nice breakfast

this pictures online show this hotel having a pool, but it doesn't

great staff and yummy breakfast

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

comfortable bed, wifi was free and fast, staff was kind especially at check in.

parking lot in back was nice and seemed very safe and fairly convenient

parking was excellent, the gym was outstanding, and the staff was professional.

very comfortable rooms. wonderful staff. fantastic breakfast

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

loved the food, bar and breakfast. the staff was amazing.

no microwave in the room and the pool was too cold.

no room service! the room was not cleaned the entire 3 night stay. not good.

additionally, my daughter stayed with me and was approached by a gentleman in the parking lot asking if she

issues with the wifi and given minimum effort to help me, had some issues with staff and when i tried to ask

the executive suite with spa bath it was everything we hoped it would a great get away from the kids for the

heated pool and size of room and comfortable king size bed

no jacuzzi connected to by the pool

curtain was damaged and no matter what i tired water was pooling in the floor

was laundry outside our room on a cart

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

very accommodating, laundry on site which was great

also the breakfast is still closed

spacious room, have parking, not crowded, good bed

24 hour lobby, location, friendly staff, pool, the room, everything was amazing!

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3

outside is a great place for kids to play safely

fact that only 1 lift available the bar / coffee shop in the lobby never opened always

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

the on site laundry was convenient.

breakfast and laundry facilities

loved the full refrigerator and provided breakfast

good parking, good internet, good vibes

this place is pet friendly, so there were dogs barking like crazy in the other rooms and lots of feces on the

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

from the front desk, especially joseph, to the people that ran the complimentary breakfast, to the housekeeping

there was kitchen fire. the evacuation was great, but it was very inconvenient

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

very warm inside nice breakfast which we had every day.

easy parking

negatives were there was never any pool towels and the chlorine was so strong your eyes burned even walking into

no sanitizing wipes in gym

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

wifi was not working both days i was there

location and free parking

clean, nice gym

kids love the pool

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

breakfast was amazing

they allowed me a late check out

the staff the managers bring lied telling me pool was closed just to find someone in the pool 2 hours later

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

my kids enjoyed the pool

like how the room comes with a kitchen and tvs in each of the rooms

but to be fair, we have 4 kids (including 3 and 5 yr old boys), so we probably contributed our fair share of

they did not have any breakfast.

to corona no maid service or breakfast

i had a kitchen counter and cabinets in my room

say they offer continental breakfast, but it's only couple of donuts and coffee, wish they would have better

sam gave me a good room with a king size bed, tables, kitchen counter and sink with cabinets

staff, great breakfast and facilities close to everything

we liked the fact that it had an indoor pool considering how unpredictable the weather has been

kids all got along and staff checked area occasionally

was a group of school kids in the hotel and they made a lot of noise until very late

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

cost of the laundry detergent and no bacon for breakfast.

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

the pool was not open.

the room was great. it had everything, it had the best kitchen i've ever seen in a hotel.

nonrefundable cost to have a pet with me

laundry, computer use, police patrol.

maids, laundry staff and anyone trying their best to keep this hotel afloat

the pool smelled like moldy laundry

i went to laundry room to start mine

well , the laundry was broke but they fixed. thanks

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

there was a power outage prior to my arrival there was no wifi and no tv service

due to the covid-19 breakfast wasn't served.

the pool was small. there wasn t enough linen in the room for two guest in a two guest room.

free breakfast lol

breakfast bar was typical of most hotels now

another thing is the pool

no golf channel on tv

really enjoyed the spa bath

the room was spacious. loved that the bed was separated from the kitchen area.

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

left a lot to be desired as did the laundry room

it has a laundry room and vending machines

great location and kitchen

value/pet friendly

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

the sound in the hall and in the parking lot was very loud

have the kids little goodie bags with treats and colouring sheets and crayons

laundry on site in lobby

good parking and laundry on site

it had a laundry and the clerk was nice

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry was expensive

laundry wasn't working

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

warm and parking

free wifi. comfy bed.

third had no shower curtain on shower and a dirty toilet, the wifi didn't work

breakfast, toothbrush, better tv

location great. breakfast unavailable. coffee only.

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

the outside parking was kept clean loved the detail paid to garden

there is laundry in house, which is very convenient

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

you have the option of doing your own laundry at $3 to wash and $3 to

hotel extras) so bring your own plates cups cutlery and cooking equipment if you plan to use the kitchen in the

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

access from parking area to entrance very accessible, especially for a person with a disability; location of

hotel was pet friendly, which was a great amenity

the room and kitchen area was clean but the iron (leaked); pans and cutlery could use replacing

pets were roaming

the room with the kitchen make you feel right at home

charge on laundry.

the kids said the breakfast wasn't up to par

kids said the breakfast sucked but they didn't go til 9 so i thing they just missed the good stuff

seemed to be a couple parties with about 30 kids, got a little loud around 1/2am

staff, the location,the parking, the room and the amenities themselves were all very much appreciated and in

the breakfast was hot fresh and

breakfast was great, phillip was a pleasure!!

lights in the parking lot

breakfast was really great

location was great! breakfast was super great! more of the omelette is better!

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

everything was good including the breakfast everyday and the staff were friendly and helpful.

too much chlorine in the pool.

large suite with sofa bed, comfortable beds, clean and spacious bathroom, excellent shower, nice kitchenette

to parking lot closed off, difficult to access

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

nice staff, decent gym and a good little snack area

the pool water was not very warm. there were small worms outside of the pool on the floor.

room was clean; all kitchen utensils and appliances were clean. breakfast was good.

breakfast was better than expected. staff was polite and helping.