only drawback was that there wasn't a public hot tub in the pool area

parking spaces did not match the number of available rooms

lights in the parking lot

could not close the curtains precluding any sleep on account of the fluorescent lights from the parking lot

breakfast was great, phillip was a pleasure!!

you have the option of doing your own laundry at $3 to wash and $3 to

there is laundry in house, which is very convenient

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

the kitchen is a nice touch to a room

collect the old ones and give them to the staff to receive new ones, a sign was noticed in the parking lot, the

laundry and ice a plus

no change machine for laundry

smelled like fresh laundry

the laundry is in the hallway outside of my room

room was near laundry so we heard the dryer until late.

i had a kitchen counter and cabinets in my room

it was very clean inside the room. the breakfast was good. and the staff were nice

to corona no maid service or breakfast

they did not have any breakfast.

sam gave me a good room with a king size bed, tables, kitchen counter and sink with cabinets

the staff the managers bring lied telling me pool was closed just to find someone in the pool 2 hours later

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

was a nice selection for breakfast

they allowed me a late check out

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

you had to get a new key for the pool and gym each day

breakfast was so delicious

they school close pool to kids from 8pm until 10 for adults 18 and up

the wifi didn't work the entire stay no grab and go breakfast made available

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

doing laundry at the time but the great gentleman at the desk did his job with professionalism

the laundry room was clean and machines worked well

no breakfast, just coffee and muffins

breakfast was decent, check out time was at noon and thats nice

questionable individuals staying there, or hanging out in the parking lot

the room looked nothing like the pictures online, room was awful, people hanging out in the parking lot and

was really helpful and nice the location was amazing and the room was clean breakfast was

problem with wifi hotel was full not enough room in breakfast area

comfortable, nice staff, great breakfast.

laundry room was rough

only issue i had is the laundry room

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

you have to pay for laundry services and half the machines don't work

there is an on site laundry facility

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

pool fill level was oddly high

don t eat breakfast; but my wife said it was very good

very clean, good location, variety of breakfast choices, nice outdoor patio, nice clean gym.

the breakfast was amazing, room was cleaned. staff was amazing.

pool area needed some love

breakfast was wonderful, access to pool, clean room for the most part

i also like the kitchen area within the room

more parking spaces

the location seems to be built for extended stats but there is no laundry facilities

i liked the onsite laundry room

what i did not like is that the pool was right below me and that the kids that was in there screamed allll

i found fountain in front of the gym

that it had a kitchen

did have a couple issues with laundry /vending services but nothing major

pet friendly and free morning coffee

pet friendly

nothing.....bathroom was nasty...no towels..no soap..rude lazy staff..just awful no wifi..

have a pet rule that we could not leave our dogs alone in the room unattended

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

breakfast could have been better

and goes out of their way to say hello, they really listen to what their clients have to say, the breakfast is

the people next to us had kids running around and jumping (i m on the 3rd floor) and they didn t tell them

laundry is not available for towels or washcloths after 3 pm

liked that i was able to do my laundry and it didn't cost me a fortune

the parking was convenient, the bed almost made me stay pass checkout time

you accommodated our pet.

room was very home like and very comfortable i like that it got it own little kitchen area make u feel like u

my room the pool everything else is beautiful at this place. wonderful staff

you have a room facing the courtyard and they are letting kids have a party until after midnight, you know about

staff very pleasant. clean, and plenty of free parking. location was great!

i didn't like the loud music, the loud guests, nor did i like the kids running through the hallway

parking wasn t that great for handicapped individuals

room was nice except the bathroom sink needed some work. didn't have access to the laundry room.

i love that the hotel provides a full kitchen with dishes, pot & pans, and toaster.

parking lot need to b a little bigger cause if u r not there at a certain time it's super hard to

wifi was bad

didn t like the smell, or the parking

i could not sleep due to kids running around playing on the elevator

the kitchen and fireplace

beds an kitchen were great for us coming back late drunk

i like it had a kitchen

didn't have a fireplace like the pictures showed but was still comfortable

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

didn t get the chance to get into the pool because it was so many kids

didn t get the chance to get into the pool because it was so many kids

it was nice and clean didn’t have to worry about if my kids would she comfortable or not but they did i will

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

the small gym was appreciated too

parking lot in back was nice and seemed very safe and fairly convenient

great location, great price. lots of parking and breakfast included.

the garage parking

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

add a swimming pool

protein choices, hot breakfast, juices, fruit, plenty to choose

this pictures online show this hotel having a pool, but it doesn't

breakfast was good. staff very friendly. easy check in.

laundry was expensive

good parking and laundry on site

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry on site in lobby

it had a laundry and the clerk was nice

very accommodating, laundry on site which was great

was laundry outside our room on a cart

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

also the breakfast is still closed

they have a gym pool and nice breakfast plus plenty of coffe

the toilet paper roll was hard too reach for most women and kids

the hotel staff were friendly and helpful. the 24 hour gym was a great surprise.

outside is a great place for kids to play safely

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

the wifi worked great to play games on my xbox with no connection issues

the location was excellent, and the indoor pool was always clean and ready for use

wifi was not good

could use thicker walls... i can hear kids running up and down the halls.

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

laundry wasn't working

needs new carpet and mire parking

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

courteous staff, security cameras, pet friendly, centrally located

everything from the staff to the breakfast

no jacuzzi connected to by the pool

there was kids running in the halls at 6 a

was unbearable running and yelling in the hallway and it literally sounded like people were doing gymnastics

parking lot was not plowed slipped on ice and snow in parking lot

pillows not comfortable. young kids staying at hotel allowed to run around and be quite loud!

checked in at 2:00pm and checked out at 11:00pm same day as my kids, wife couldn’t sleep

pool was closed

the parking lot was a bit disorganized and found large potholes at the entrances.

i have 5 kids and they were trying to rush them along and were snooty

cost of the laundry detergent and no bacon for breakfast.

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

pool was closed during our 4-day stay

didn t like that the swimming pool was closed and there wasn t a lot of parking space for the multiple

great wifi

loved the pool and gym hours

would like the pool and spa to be 24 hours.

the pool was great for my little one !!

so loud when kids were running up and down the halls, everything echoed

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

the complimentary use of their laundry facilities was a major bonus

the laundry appliances are old and not too convenient.

having the kitchen and the manager's buffet and free laundry

only negative was the laundry area

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

the pool was nice, my kids enjoyed it.

didn t make it to breakfast

parking lot not cleared of snow broken doorframe occupants in hotel were low quality and loud

that there was kids running in the hallways all night and morning..

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not enough food option for breakfast

and kitchen was perfect

didn t get up to have any breakfast but my kids said it could ve been better

some of your others guests were really rude and very racist to me and my kids.

didn't eat the breakfast but was not real impressed with what was offered

tub was a little nasty there were a few kids though

tub was over chlorinated- after only minutes in all 3 of my kids started coughing & my 5 year old vomited

breakfast was limited for me due to having food allergies.

no golf channel on tv

the ability to allow people to stay for too long, and no security for the parking lot.

breakfast bar was typical of most hotels now

far away from kitchen

the pool wasn't huge but it was a clean enough pool and nice and cold

left a lot to be desired as did the laundry room

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

it has a laundry room and vending machines

good parking and clean.

pets & guest using same entrance & slow elevator

there was a pill left on the counter and the kitchen light didn't work

great breakfast

breakfast was ok

pool. room. staff

breakfast can be a little bit better

clean pool, onsite laundry facilities and coffee is always available in the lobby

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

but it would've been nice to have a microwave in my room and a laundry facility for guests

wi fi, cable, parking in rear by door, cookies, breakfast, clean room

wifi was slow

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

pool was nice

clean and comfortable, free continental breakfast. great location near shopping and restaurants.

kitchen unless getting weekly rooms but it makes a bit of sense given the competitive rate of the

the parking lot was littered with cigarette butts and the whole room smelled like an ashtray

the pool smelled like moldy laundry

i went to laundry room to start mine

laundry, computer use, police patrol.

i was on the main floor right across from guest laundry and hotel staff room

maids, laundry staff and anyone trying their best to keep this hotel afloat

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

the treadmills in the gym space were not working properly

husband and i stayed at the hotel for two nights with our kids

i brought 2 bananas for my kids since they were still sleep

brown, yellow and red stains, the front desk person was alone so she wasn t able to check the laundry room

the pool it did not look clean it was a ring around the walls of the pool

like plenty pets in hotel and wasn t what expected

only objection would be the pool hours for adults should be open a few hours longer (like say from 10pm-midnight

there was an unpleasant smell (smoke and pet) in the first 2 rooms i was assigned to

bed was queen with roll off side unless you sleep in the middle one side , not the breakfast you jump up early

breakfast options were poor, but i didnt hav high expectations

and there was no continental breakfast anymore

broken ventilation in bathroom, leaky faucet in bathroom, still haven't seen the continental breakfast, fridge

they offer a simple breakfast

sadly no breakfast or pool because of health mandates from covid19

pool water was cold and the hot tub needed cleaning

hate that the hot tub is gone and the pool sucks

i cleaned both my rooms , the pool was filthy . i was not accommodated at all . unacceptable

lobby, halls seem to be updated but rooms and pool look old and need some renovations

fitness center, laundry were closed

we first arrived the wifi wasn't working, it started working at 2 am and it had good connection

parking lot had several cars with music blasting and smell of weed

plenty of parking

it was amazing! staff was great. breakfast excellent. overall fantastic!

huge issue was the pool area does not have adult hours

was great and the room / bar service was great

parking area too cramp

i did not get what was advertised. room service

the pool was closed

laundry in the hall ways, no breakfast like promised and no coffee

towels, when i asked for more, they wanted the ones we already had back, i had put them in the laundry and

to many random people in the parking lot

no power in half of the building dirty sheets wifi didnt work broken fridge

for it i had to go get linen at 2 in the morning and prop the ottoman under the bed just so my kids wouldn't

the staff were super friendly! location was great and parking was easy.

particularly like various parking entrances near rooms

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

hot breakfast and dinner, indoor pool and hot tub

to far too walk i not sure there was breakfast due to remodeling

no laundry bag

no breakfast remodeling no laundry no pool to much stuff out of order.

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

room service should've been done daily

laundry room was free for guest

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

overall everything especially laundry

the laundry room, workout room and convenience store were clean, well-kept and helpful

complimentary laundry facilities

not to mention room service isn t offered on the weekends

the pool was great for the kids

free wifi also no free breakfast even tho it said it on the website that the have it

professional business traveler, who just happened to roll in from a camping trip with her kids

my kids were trying to login to the wifi on friday night (1/14) however was unsuccessful

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

you could hear kids in the pool like it was right outside the door, even though we were on the second floor

poorly organized breakfast due to lack of staff very disappointing bathroom barn door not closing wifi very poor

this allowed a ton of light from the parking lot to come in at night, and bright sunshine in the morning, making

very good breakfast xhoices.

breakfast could've been better

nice newer hotel. breakfast was excellent!

breakfast was excellent

breakfast was terrible. eggs tough and tasteless. no milk, just oatmilk

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

s a real apartment suite but no kitchen

soccer tournament in the area so kids running around making noise early in the morning

i wished the pool was open, had to take the kids across to a different hotel

no guest laundry. no breakfast.

bar was open for a wedding party all night and they were so loud most of us had a terrible night

bar staff was impeccable

pool area was entirely toooo hot. the room temperature and water were both too warm/hot.

plenty of parking; the hotel restaurant is very popular, modern, and beautiful

should have updated that the pool was out of order and our room was really dirty in some places like the walls

even though they have a restaurant and bar and serve breakfast in the morning some how a hotel doesn't stay

i thought there would be complimentary continental breakfast, but there was a charge.

it was close to our destination and parking was easy

the gym was nice, too with modern equipment that was all in great working condition

the laundry

free laundry, bbq grills outside of gym and indoor pool

breakfast was very good. we were impressed with the variety and selections!

there is a playground half a block away from the hotel which is great if you are staying with kids

the variety of breakfast options were very good.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

breakfast was great

the breakfast was great

congested parking bunch of containers around the lot

the modern, extra clean rooms, restaurant, service and parking and location.

hotel bar closed at 10 pm

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

the space coming up for the woodward dream cruise and parking the truck and trailer space.

i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

breakfast was a pleasant surprise

always clean, good selection for breakfast! staff is friendly. good parking. feels safe

breakfast was plentiful

you go: carpet worn out and ragged

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

the breakfast was good

the meeting the early check in and lower level request

suite was great the only thing that could use some work is the jets in the spa tube were not real strong, but

breakfast was awesome. far better than any other hotel breakfast i have had.

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

gym was small but

bed and sheets. my parking spot was awesome. it was covered.

gym too small

the hotel bar was always busy

the location and the bar staff were excellent.

i like the bar scene with local crowds

gym seems like an after thought, no a single window made it feel very uncomfortable to work out in

excellent. only disappointment was breakfast bar empty when i went still within time

room service is tasty, quick and well worth the exorbitant price

michael was the very best bar tender. awesome.

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

gym with two peloton bikes

room service was phenomenal and walking distances to everything downtown

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

the phones would not call out to the front desk, and no info on room service

the restaurant and especially the bar staff were exceptional

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown

the pool hours. they closed at 9pm

the lady, don't know her name, but both times i stayed she is there in the am when i get breakfast

i liked the beds and kitchenette

they had a nice diverse breakfast spread

breakfast, is not the best. no microwave to heat anything up.

only problem with breakfast no french vanilla creamer for coffee

remodeling cargo containers all over the parking lot, the pool door from the inside was broken and the door to

the pool and hot tub were also beautiful

too much chlorine in pool

needed a bigger and better parking lot

we had to buy our own laundry soap because the front desk told us they didn t have any

i was right across from the workout room and pool so that didn t help and there were ants in my room

the breakfast was good

parking is very limited if you have a boat.

pool was clean and a great water temperature

no jacuzzi tub by pool breakfast hours weren't long enough

we didn't eat breakfast. the location was perfect for what we came to do there.

despite quiet time being 10pm kids were running down the halls and jumping on beds above us at 1 am

the pool was very cold and the shower

no jacuzzi tub by pool breakfast hours weren't long enough

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

kids running wild

desk staff was friendly and helpful, room was beautiful and clean, pool was nice and warm and breakfast was

breakfast is always the same

there s a pretty good bar/restaurant right in the parking lot

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

one device can be in wifi or u pay extra for it and pans and pots for the kitchen and extra towels or shower

breakfast is really bad

location good, rooms well insulated from adjacent rooms, kitchen basically good

there was no breakfast

fees that i did not know about until i arrived, the dirty laundry bins in the lobby area, the cleanliness of

the tvs didn t work no cable no laundry low toilet paper

people who they let hang around the hall ways and lobby and in parking lot at all times of the day and

for crack, or gave me the opportunity to purchase my own from the rusted up white suburban in the parking lot

throughout parking lot like a party from 11pm to 4am, people in and out of rooms wondering halls, lobby full