wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with

the phones would not call out to the front desk, and no info on room service

the restaurant and especially the bar staff were exceptional

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

only sheer one so i had tp dim the light as my room was in the ground flloor opposite to the parking

the carpets needs a lot of cleaning (might be due to this is a pet friendly hotel, but still not an

no phone in the room no tolit paper and it had a kitchen but no dishes or silverware

breakfast selection was decent but bland

very good breakfast xhoices.

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

maybe open the breakfast at 6am

nice newer hotel. breakfast was excellent!

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

breakfast was excellent, probably the best i've ever had in a hotel

bathroom clean & bright. breakfast selection was amazing!

kids running wild

right across from the pool

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

pet friendly

location kitchenette staff was exceptional!

pet free

location good, rooms well insulated from adjacent rooms, kitchen basically good

i also used the laundry facilities they offer

it had a fridge and a laundry and a giant closet in the master

the laundry room available has trash literally all over the floor and the front desk staff is no where

wifi did not work

it was great in every way. i always like having a full kitchen - nice cooking experience.

laundry available

the pool was a bit too cold

a more family centered hotel but i think this is really more for people traveling without kids maybe

had a second floor room, could hear some kids running, jumping, screaming, laughing, etc above us

breakfast buffet

laundry basket available in room for dirty clothes

view into the pool area from several angles by everyday hotel guests made it awkward to swim

were very spacious and clean, didn't realize we would have a full kitchen, it was awesome

parking lot had not been plowed of snow. possibly not the entire winter!

fully equipped kitchen

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

was clean,great breakfast kids loved swimming in pool

pool was kept clean and warm!

quiet peaceful. friendly staff. very restful. laundry very clean..

the laundry, gym common area and the dining area all was very clean and decent

loved all the amenities like workout room, laundry room, kitchen net

laundry room

laundry in the hotel

overcharged for a pet fee even after showing staff their policy on their web site

the outdoor pool

pool green floor dirty from construction,rugs appeared never cleaned

we also used the pool

arrived early after a bit of a rough day and they allowed us an early check in

i liked that they had a laundry room for guests.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

the kitchen, but had no dishes or utensils.

the full fridge and kitchen was a very nice surprise and the staff was very friendly

pool was closed

smelled like weed, a lot of people loitering in the walk ways & parking lots

having a pool and small kitchen

the pool was still out of service and the staff lied to me and told me when i called before that it was

pool was not in order so couldn't use it

friendly receptionists and free laundry.

cooks laundry front attendants everyone

24 hour gym and pool for adults

parking area well lit and safe

faulty elevator, weed smell all the time on our floor, not able to reach room service, no towels in the swimming

breakfast was lacking appeal and kitchen area appeared unsanitary.

the breakfast provided could have been better

beds were very comfortable and the grab and go breakfast had so many great

would have loved to use the pool but there were a lot of hacking/coughing little kids around and we didn't want

free breakfast, coffee, friendly staff and nice indoor pool

were partying at all hours of the night kids running up and down the hallway after midnight and wee hours of

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

the staff did nothing about kids and adults running up and down halls all night screaming, adults walking down

staff was friendly to myself and the kids breakfast was great and the pool was great definitely needed some

and breakfast could have been much better

doors to sprinkler room, supply room, and laundry room were left open

breakfast clean rooms wifi friendly staff

parking, check-in, and check-out were a beeeze

friendly staff, clean property, and free parking.

i loved that they had delicious breakfast in the morning including a waffle maker

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

bad housekeeping service,bad laundry room lack of care for the hotel guest

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

broken door, broken mirror in room, rough looking people hanging out in parking lot, looked like hookers going

reliable snow ice parking & walkway management

the pool was t that clean

locartion and full service with bar and restaurant.

the breakfast bar and how friendly and helpful the staff was

her approach towards my kids and also towards me

the cleanliness , staff, pool

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

complimentary wifi was fast but we had to keep loggingin every day

staff was friendly. good parking. rooms are good size and up to date.

there was no hot tub in side the pool area.

very clean, quiet even with lots of kids for event, good amenities and decent breakfast.

no onsite laundry

room layout distance to freeways close to several food options close to stores has laundry has full fridge has

and the site advertised laundry facilities which i needed and chose this location because that would have helped

no laundry on sight.

no onsite laundry.

i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

pool was closed the gym was closed and for breakfast they only gave us a water bottle muffin and a nutri-grain

breakfast was plentiful

the parking lot was full to capacity on saturday night due to an event going on.

very nice clean and i enjoyed the breakfast in the morning.

breakfast and laundry room not working

clean room, good breakfast, nice business center & pool

location was great. good parking and wifi

the parking spots should be a little wider

the pool and breakfast

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

free guest laundry facilities

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

free laundry was superb

with nice pool gym and guest laundry

laundry / workout was on second floor but not really a dislike more of convenience of

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

kitchen and dining area was very convenient

hot breakfast was good

the kids running down the halls knocking on doors and running i couldn’t get any sleep.

no guest laundry. no breakfast.

the pool stayed open a little longer

i loved everything, the room, the restaurant, the pool and staff were absolutely amazing.

the attached bar and restaurant were top notch.

bar staff was impeccable

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

i wished the pool was open, had to take the kids across to a different hotel

the breakfast was exceptional and hot

i wished the pool was open, had to take the kids across to a different hotel

selection for breakfast

the gym was nice, too with modern equipment that was all in great working condition

pool heater was broken which was a bummer for the kids.

should have updated that the pool was out of order and our room was really dirty in some places like the walls

about it and also told us the system was down even though people were eating and drinking at the bar in front

room across from ice machine and laundry

nice warm pool for the kids to swim in, the front desk staff was extremely friendly and welcoming and there

bunch of kids - bed hard as a rock , floor sticky in hotel room , continental breakfast was a joke, area not

room was clean and it had good cable and wifi

breakfast for the kids in the morning

my night away from my kids wasn t as stress free as anticipated

would like the pool and spa to be 24 hours.

the pool. i brought two eight year old girls and they couldn't get enough of the pool.

the pool was great for my little one !!

free parking, clean lobby and carried starbucks coffee for breakfast time

having the kitchen and the manager's buffet and free laundry

the complimentary use of their laundry facilities was a major bonus

only negative was the laundry area

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

the laundry appliances are old and not too convenient.

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

protein choices, hot breakfast, juices, fruit, plenty to choose

experience was ok but there was no pool like the website said

one of the best breakfast for a motel that is free had a lot of stuff

enjoyed the in-room spa tub

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

parking was excellent, the gym was outstanding, and the staff was professional.

room size was great, breakfast wonderful, nice and quiet. will definitely stay again.

spa tub jets didn't work.

wish you had a pool.

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

an uber on saturday and it was a very quick 15 minute drive and didn t have to compete with parking on valentines

during the day, trucks did a lot of backing down in the parking lot which actuated the reverse motion alarms

free wifi is always nice

could use thicker walls... i can hear kids running up and down the halls.

everything from the staff to the breakfast

one with permission then the check in was not until after 3:00 in the afternoon i was in there parking lot to

range of breakfast items, large pillows on the bed, full size items in the shower

pool was dirty and very old

was very clean and had a wonderful hot breakfast bar as well

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

was laundry outside our room on a cart

very accommodating, laundry on site which was great

the beds were excellent, the breakfast was amazing and the staff super helpful and friendly.

it is pertinent to highlight the convenience of ample parking facilities and a strategically advantageous

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

no hot tub in pool area, breakfast food mediocre, tv in room wasn t great

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

it was loud at night in the parking lot due to the classic cars event on woodward that was going to take place

free parking

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

the manager was so nice, the breakfast was great and it was peaceful

the pool needs a good mold cleaner

pool was full of kids

didn't particularly care for the breakfast menu.

room was great and the pool. great lounge too.

i enjoyed the gym and pool area it was like a sauna

mini shop where we were able to get headache pills without leaving the place, a restaurant and bar plus the room

renovated, great customer service, comfortable beds, and spacious parking lot

spacious rooms and parking. great value with the breakfast included

pool was great for the kids

room service didn t do what they were supposed to do

best feature and sole reason i chose the hotel was the excellent electric vehicle ev charger stations

the pool was great for the kids

what happened, but whoever entered the last name in the system for wifi username combined part of my first name

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

parking lot and highway view left a bit to be desired, but i already knew that when i booked

for a night but i stayed from 12am to 1pm next day that not fair they have to helped us i have kids and it was

was clean, staff was friendly and the breakfast was great

we didn't get up in time for breakfast.

the breakfast area is welcoming and the choices were nice.

breakfast choices were great, lots of choices to eat and drink

pool was closed(covid 19)

the room was spacious and loved having a kitchenette

easy parking, great location, great bar and food, helpful staff

nice hotel with a great pool and hot tub area.

are cigar aficionados and we requested a cab to take us to churchill's cigar bar in birmingham and the marriot

parking area too cramp

the parking

the pool and breakfast was wonderful

we met for the complimentary breakfast in the lobby

the gym and pool were also great

the staff was very nice and the pool was a lot of fun

if you arrive after 8 pm plan on parking at

bar closes at 10 and quiet time starts at 10

nice gym area with lot of space

our room was so beautiful, had a full kitchen and very nice tableware/utensil’s provided

there is a bar and restaurant

i had to grab the bar soap to wash myself

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

lacks in parking is the only bad thing about this location.

not much for kids to eat ,was out of pancakes at 9 am

she heard us talking and went back to the kitchen and

great, except 2nd day, the kids expected the cin rolls and weren't there

no laundry bag

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no breakfast remodeling no laundry no pool to much stuff out of order.

lots of parking, quiet clean

hot breakfast and dinner, indoor pool and hot tub

the staff were super friendly! location was great and parking was easy.

breakfast was luke warm at best and dried out

particularly like various parking entrances near rooms

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

cost of the laundry detergent and no bacon for breakfast.

the kitchen.

that pool wasn t open and we wanted that

they served turkey sausage with breakfast which was perfect for people who cannot eat meat

breakfast was amazing

was a nice selection for breakfast

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

pool was super small and pretty sure we saw several prostitutes in and out.

they allowed me a late check out

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

hotel was very clean and affordable and had a coin-operated laundry room

we stayed in the one roomand then i went to go use the microwave and electric in the bathroom and kitchen

very poor wifi, bathrooms weren't clean, water clogging in the wash basin

i brought 2 bananas for my kids since they were still sleep

they did not have any breakfast.

i had a kitchen counter and cabinets in my room

sam gave me a good room with a king size bed, tables, kitchen counter and sink with cabinets

it was very clean inside the room. the breakfast was good. and the staff were nice

pool breakfast

great staff. clean quiet rooms. real breakfast. easy parking. great location.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

the space coming up for the woodward dream cruise and parking the truck and trailer space.

hotel bar closed at 10 pm

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

overall everything especially laundry

laundry room was free for guest

the laundry room, workout room and convenience store were clean, well-kept and helpful

they even have free laundry

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

ambiance felt very modern yet cozy, loved the restaurant and bar on site

customer service is top tier and the salt water pool was refreshing

not at all it was perfect. my daughter turned 12 we just came to get in the pool

i had my boyfriend and our two kids with me

the kitchen and the utensils for cooking

pool closed at 10

during the checking in process, we requested the temperature of the pool, none of the staff knew

breakfast was very horrible

pool area did not have towels-even after requesting some to be brought none came within 45 min

i enjoyed the jacuzzi while the kids enjoyed the pool

everything it was so nice , pool was great place was quiet and peacful at nigt

the hotel staff were friendly and helpful. the 24 hour gym was a great surprise.

24 hour lobby, location, friendly staff, pool, the room, everything was amazing!

outside is a great place for kids to play safely

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

comfortable room, good location (close to our son and his family), great pool, good breakfast.

the breakfast and hot coffee was excellent and just what i needed to start my day

the pool was closed due to the pandemic as well as the evening snacks

you have the option of doing your own laundry at $3 to wash and $3 to

there is laundry in house, which is very convenient

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

my fitness gym smells better and that is because everyone cleans that works there

love kitchen features, clean and spacious. extra storage.

the pool was closed, but not much the staff can do about that. management?

great location! staff was amazing and we enjoyed the pool!

only drawback was that there wasn't a public hot tub in the pool area

the pool could have been slightly warmer and a hot tub would have been great!

lack of coffee for breakfast

the kind staffs and the breakfast are the best!!

bed and sheets. my parking spot was awesome. it was covered.

i didn't like was the arrangment of the chairs in the breakfast room

gym was small but

the breakfast was much better than expected. the kitchen area was immaculate.

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

good room size. free parking. location is near lots of nice shops. internet was good.

the parking lot was extremely icy and there was not any sign that salt had been applied to the parking

kids in other room was too loud in the hallway

housekeeping is bad. wifi connections was bad.

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

very clean, good breakfast, great staff

the room was clean, and the breakfast was delicious

great mini kitchen with dw and big frig. dishes etc. lots of storage in room

some of your others guests were really rude and very racist to me and my kids.

breakfast was limited for me due to having food allergies.

wifi was slow even with upgraded pay speed

some of your others guests were really rude and very racist to me and my kids.

kids under 16 years old should not be allowed to serve themselves without parental supervision

the location and the bar staff were excellent.

room service

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

the hotel bar was always busy

the gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

the bar area could be better positioned as a lounge.

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

from the valet, front desk, concierge, to room service

laundry machs

the pool smelled like moldy laundry

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

laundry, computer use, police patrol.

i went to laundry room to start mine

the parking spaces are small.

pool was closed

the spa tube room

i dont like that the spa tub jets dont stay on. they on a timer.

spa suite was very spacious and comfortable

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

pool was nice

kitchen unless getting weekly rooms but it makes a bit of sense given the competitive rate of the

the wifi requires a sign-in, but the password wasn't available in the room anywhere, only a note that

i like how the parking goes right up to the room door so you don't have to climb a bunch of stairs with suitcase

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

good parking and laundry on site

laundry on site in lobby

it had a laundry and the clerk was nice

laundry was expensive

left a lot to be desired as did the laundry room

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

it has a laundry room and vending machines

she was rude and insulting regarding a pet i brought

breakfast selection

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

laundry wasn't working

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

quiet room with all fixtures/outlets/wifi working quite well

my kids were disgusted

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

clean pool, onsite laundry facilities and coffee is always available in the lobby

good breakfast with variations each day

plenty of parking space

the laundry is in the hallway outside of my room

smelled like fresh laundry

room was near laundry so we heard the dryer until late.

no change machine for laundry

laundry and ice a plus

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

they school close pool to kids from 8pm until 10 for adults 18 and up

start the breakfast back up and manage the pool

wifi didn t work

the parking wasn t great

was really helpful and nice the location was amazing and the room was clean breakfast was

bacon for breakfast twice

location and delicious breakfast.

the breakfast was adequate. it was good

the fitness room's main machine barely worked

doing laundry at the time but the great gentleman at the desk did his job with professionalism

the laundry room was clean and machines worked well

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

breakfast was decent, check out time was at noon and thats nice

breakfast was terrible; pool closed; stepper in gym broke and gym seriously neglected

you have to pay for laundry services and half the machines don't work

laundry room was rough

location, comfortable bed, laundry facility.

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

only issue i had is the laundry room

very clean, good location, variety of breakfast choices, nice outdoor patio, nice clean gym.

kids playing hockey in the hallway.

was hard to figure out how to register for a time in the pool using the app, but not the end of the

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

the new technology in the rooms. the breakfast was also amazing

the focus of the kitchen should have been cleanliness and organization

that breakfast is over at 9 it should be from 8-11

clean, spacious and hot breakfast

was wonderful, access to pool, clean room for the most part

the breakfast was amazing, room was cleaned. staff was amazing.

the late night laundry area being used as we were in104 directly across from room.

cleanliness ,parking security, breakfast area , front line staff .

like that it was very clear that was a really nice quiet hotel, and then breakfast was very good

great breakfast and staff very friendly

shuttle service to dte concert venue.