the complimentary use of their laundry facilities was a major bonus

having access to the laundry area where there were 4 washers and dryers

the laundry appliances are old and not too convenient.

having the kitchen and the manager's buffet and free laundry

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

the pool. i brought two eight year old girls and they couldn't get enough of the pool.

my night away from my kids wasn t as stress free as anticipated

free parking, clean lobby and carried starbucks coffee for breakfast time

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

loved the pool and gym hours

breakfast was good

pool was freezing!!!

clean quiet and staff was friendly we got the executive suite with spa bath it was everything we hoped it would

night party on 2and floor until 3:45 am, 2nd night people drinking in parking lot outside window until 12:30 am

there was kids running in the halls at 6 a

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

didn't like that there was no microwave in our room, the pool water was very cold, and the pet fee was different

could use thicker walls... i can hear kids running up and down the halls.

the time that the pool closes...kind of early.

very clean and spacious rooms! nice location and amazing breakfast in the mornings.

was laundry outside our room on a cart

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

very accommodating, laundry on site which was great

the fact that it is pet friendly made me happy, and the price and location made for a good deal

of the staff and very helpful breakfast was fantastic

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

breakfast was good and the room was good as well

one of the best breakfast for a motel that is free had a lot of stuff

protein choices, hot breakfast, juices, fruit, plenty to choose

staff and enjoy the hot breakfasts

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

wish you had a pool.

clean, nice staff, pet friendly

no bacon offered for breakfast.

and comfortable hotel,good breakfast,loved the excersice room,comfy bed and pillows

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

cost of the laundry detergent and no bacon for breakfast.

liked the full kitchen and sofa

two bedrooms, kitchen, tv's, etc for a far lower cost than other places around

even though we got to breakfast when it was almost over the food was cold ud83eudd76 ud83dude29

breakfast was ok

pool area did not have towels-even after requesting some to be brought none came within 45 min

breakfast lacked variety & was not stocked well

pool closed at 10

the kitchen and the utensils for cooking

no guest laundry. no breakfast.

that would be the only thing that was a little disappointing but i made it work with the bar of soap and shampoo

rooms were decorated really nice, dimmer switches for all the lights, weight room, and the pool

pool area was entirely toooo hot. the room temperature and water were both too warm/hot.

room service was fast and the server was friendly

i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

clean, safe, nice staff, good breakfast, parking right outside.

clean, safe, nice staff, good breakfast, parking right outside.

room size and price pool and hot tub

my only suggestion larger towels in the pool area.

it was very clean inside the room. the breakfast was good. and the staff were nice

pool breakfast

the location was fine, but there was no breakfast.

say they offer continental breakfast, but it's only couple of donuts and coffee, wish they would have better

sam gave me a good room with a king size bed, tables, kitchen counter and sink with cabinets

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

breakfast was amazing

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

they allowed me a late check out

you have the option of doing your own laundry at $3 to wash and $3 to

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

there is laundry in house, which is very convenient

perfect alternative to apartment with kitchen facilities adequate for short term stay

the kitchen is a nice touch to a room

breakfast was great, phillip was a pleasure!!

great breakfast and location. rooms were clean and staff was friendly and helpful.

was not as nice as rooms booked with honors points and staff was not nearly as accommodating with late check

only drawback was that there wasn't a public hot tub in the pool area

lights in the parking lot

smelled like fresh laundry

room was near laundry so we heard the dryer until late.

laundry and ice a plus

no change machine for laundry

the laundry is in the hallway outside of my room

breakfast was excellent

very good breakfast xhoices.

breakfast could've been better

nice newer hotel. breakfast was excellent!

no swimming pool ud83cudfca

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with

the phones were down, so we couldn t call room service or the front desk.

the phones would not call out to the front desk, and no info on room service

the restaurant and especially the bar staff were exceptional

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

so on my next trip i will be getting another suit but with the whirl pool in the room as well

kids jumping in the pool and splashing constant and kids throwing kids in the pool also

had an icy parking lot the morning we were going to leave

the bathroom by the pool was horrible

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

the laundry room was clean and machines worked well

doing laundry at the time but the great gentleman at the desk did his job with professionalism

parking was terrible.

no breakfast, just coffee and muffins

pool

tv. early check in. optional breakfast.

parking lot in poor condition

comfortable, nice staff, great breakfast.

the pool did not work

really appreciated that i could already take some ready breakfast before 6:00am since i had to go to work at 6

the pool

the bathroom and it was quite and good breakfast

don t eat breakfast; but my wife said it was very good

the new technology in the rooms. the breakfast was also amazing

you have to pay for laundry services and half the machines don't work

especially the little store and laundry

only issue i had is the laundry room

location, comfortable bed, laundry facility.

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

pool area needed some love

clean, spacious and hot breakfast

i also like the kitchen area within the room

breakfast could be better pillows could be softer.

clean well kept pool area clean

we had to buy our own laundry soap because the front desk told us they didn t have any

smell and less than clean fitness center

clean rooms, spacious and as usual the breakfast at the holiday inn express was great

i was right across from the workout room and pool so that didn t help and there were ants in my room

the breakfast was delicious. king size bed was very comfy.

lite parking lot

loved how beautiful the view i had the breakfast was amazing 5-star hotel best one i ve been to

breakfast was great and we really enjoyed the selection

needles in the parking lot

too much chlorine in pool

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

i found fountain in front of the gym

i wish it wasn't a health scare i could of ultilize the amenities like the pool the exercise room and the hot

did not have coffee creamer with for coffee or regular sugar in the breakfast area.

the breakfast was very good too

the breakfast included a nice selection of simple and filling items

they had a nice diverse breakfast spread

breakfast, is not the best. no microwave to heat anything up.

the pool hours. they closed at 9pm

did have a couple issues with laundry /vending services but nothing major

, it not not far from restaurants and from where we had to go, and it was food cause they are pet friendly and

nothing.....bathroom was nasty...no towels..no soap..rude lazy staff..just awful no wifi..

i liked that it was pet friendly.

air conditioner knobs broken, beds weren't most comfortable, wifi did not even work at all; if it did work, it

the staff is very welcoming and nice. the heated pool is nice!

weight room decor was nice pool open late

smallish breakfast area

front desk staff was 100% on point! breakfast was great and fairfield inn is hard to beat.

no jacuzzi tub by pool breakfast hours weren't long enough

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the room was not clean, the staff were not very helpful, and the wifi did not work.

no phone in the room no tolit paper and it had a kitchen but no dishes or silverware

side building entrances are unlocked (non-functioning locks, at least on west side of building, kitchen/dining

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

my lady really liked the breakfast and the size of the bed

rooms were nice and clean. wifi was great.

staff 24/7, enough parking, close to many different restaurants, clean, good hot breakfast included and convenience

the hotel staff were friendly and helpful. the 24 hour gym was a great surprise.

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise

great location. gym, pool whirlpool, picnic area, staff ultra helpful,and clean!

the toilet paper roll was hard too reach for most women and kids

kids running up n down halls at odd hours of the night

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

the breakfast was good, but the coffee for the breakfast was cold

pool closes at 9pm

no cut up fruit for breakfast.

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

off the hook, breakfast. bar and free cocktails.

room service, dirty countertops, lousy bed pillows, the pillows were worn out with no support at

the pool could have been cleaner and we wished it had a hot tub.

doesn t have adult time separate from kids

some of the breakfast fare ran out and took some time to refill, including coffee

the pool area, closes at 10 as well

being fairly new toilets should have been ada compliant also pool was not available for one day for

breakfast was good, gym was super clean and enough for sunday routine.

liked that i was able to do my laundry and it didn't cost me a fortune

laundry is not available for towels or washcloths after 3 pm

very big deal if you have a child, pet, or a particular need to absolutely gain ingress to your hotel room,

there was fake rose petals on the floor

only used them once and then found a door close to parking and used the elevator

fitness center, laundry were closed

staff, the food, the at home feeling, the hot tub, pool, fitness center, and everyone was everyday so friendly

pool, breakfast, location, location of the room, quietly, nice kitchen

nice breakfast with good selection

whirlpool works well

pool was not clean

45 mins for swimming a day when you have 2 kids that love to swim just doesnt work

there was a child's party/sleepover 2 doors down from my room. the noise was unbearable. kids

the pool wasnt as big as it looked on the photos.

parking lot is abysmal

the kitchen and fireplace

the photo has a fireplace in the room, but did not match the room i was given at time of check in

manager went out of their way to upgrade my room and also give me some free fire logs for the fireplace

i love the whole experience, especially the fireplace setting.

additionally, the kitchenette had no plates, paper or otherwise

room was nice except the bathroom sink needed some work. didn't have access to the laundry room.

i love that the hotel provides a full kitchen with dishes, pot & pans, and toaster.

wifi is very bad only measures to about 0

pet friendly

wifi not the best, higher wifi was available for extra charge

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

pool was clean and great temp

breakfast, availability swimming, location felt safe, friendly and accommodating staff.

that the breakfast doesn t automatically come with the room

couldn t use the pool, bar, etc....

wasn't expecting to pay for wifi and breakfast. most chains include these items.

staff in the bar were very accommodating when i wanted to have my meal to go.

parking area too cramp

huge issue was the pool area does not have adult hours

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry on site in lobby

it had a laundry and the clerk was nice

good parking and laundry on site

laundry was expensive

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

thought i book a room with the spa bath and it wasn t i tried to switch and they didn t let me

clean, nice gym

that was the reason for our stay, to let the kids swim

pool was being renovated

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not enough food option for breakfast

she loves the pool

loved the mini kitchen in the room

breakfast was delightful and when we asked for items for the room they always had them on hand

sadly no breakfast or pool because of health mandates from covid19

didn't have breakfast but i'm sure it was fine. location was convenient for our needs.

i was only bummed becuz of the corona shut down affected the pool area and dining room and also the gym

free breakfast

we liked the fact that it had an indoor pool considering how unpredictable the weather has been

kids all got along and staff checked area occasionally

hopefully pool will be opened the next time

calm, comfortable, spacious bedroom, bathroom very clean and spacious, fast wifi

loved everything from location,staff,pool,hot tub.room was perfect for us,thank you

laundry wasn't working

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

seemed to all be the same family and they were constantly hollering back and forth at each other, kids screeching

not enough when staying 5 nights with 3 kids

the location and ease of parking

breakfast selection was good, but seating environment failed miserably

a hotel in an affluent area i would expect a better breakfast

com sold me a free breakfast but the hotel said they do not do free breakfast

hot breakfast and dinner, indoor pool and hot tub

advertisement stated, pool, hot tub, free breakfast

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

no laundry bag

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no breakfast remodeling no laundry no pool to much stuff out of order.

of pet charge on phone so when i arrived at hotel it was to late to cancel without getting charged for

no breakfast

they offer a simple breakfast

broken ventilation in bathroom, leaky faucet in bathroom, still haven't seen the continental breakfast, fridge

woke up too late for breakfast room are nice and bed are comfortable

bed was queen with roll off side unless you sleep in the middle one side , not the breakfast you jump up early

room, pool, breakfast

things were good,clean,quiet,parking lot lighting was great

outside parking lot was lit up very well

no meat at breakfast time

the room was spacious. loved that the bed was separated from the kitchen area.

the pool was great for the kids

decent bar in lobby

not to mention room service isn t offered on the weekends

was not the hotel employees fault, they did their best to service us due to the restaurant and bar was not open

my kids were trying to login to the wifi on friday night (1/14) however was unsuccessful

brown, yellow and red stains, the front desk person was alone so she wasn t able to check the laundry room

the breakfast buffet

indoor pool and complimentary breakfast were the best bonus features

help of the staff making my son birthday happy he enjoyed the pool and what he calls his apartment

inn, suites, hallways, parking lot, pool, etc

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

it has a laundry room and vending machines

left a lot to be desired as did the laundry room

pets allow pets and terrified of pets

no hot breakfast.

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

easy to locate and free parking in front of rooms.

same meal everyday as breakfast. variety should be introduced.

love the pool outside

need to do breakfast or vochers.

i went to laundry room to start mine

laundry, computer use, police patrol.

i was on the main floor right across from guest laundry and hotel staff room

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

well , the laundry was broke but they fixed. thanks

clean pool, onsite laundry facilities and coffee is always available in the lobby

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

but it would've been nice to have a microwave in my room and a laundry facility for guests

installations were a bit old, parking was a bit packed but nice overall

wifi was slow

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

it was a soccer tournament and the hotel was full which was a good thing just with a lot of small kids that made

for a night but i stayed from 12am to 1pm next day that not fair they have to helped us i have kids and it was

you could hear kids in the pool like it was right outside the door, even though we were on the second floor

laundry in the hall ways, no breakfast like promised and no coffee

towels, when i asked for more, they wanted the ones we already had back, i had put them in the laundry and

was full of bed bugs my kids got sick it was disgusting

the room was clean and the free breakfast was great

it was like no room service was there at all

i liked the workout room, the availability of laundry facilities, and the availability of self service snacks

they even have free laundry

complimentary laundry facilities

super clean and spacious. great for pets. friendly staff. free laundry.

liked the complimentary laundry room and nice

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

the pool was warm

my only disappointment was that there is no hot tub at the pool.

the floor around the pool was uneven and water sat in the area in front of windows and gym

location was perfect and breakfast was great a great selection the room was very clean and decorated

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

location good, rooms well insulated from adjacent rooms, kitchen basically good

good location and inexpensive and accommodating of late check out.

breakfast, no wifi no coffee not even a complimentary bottled water

awesome pet policy

checked in at 2:00pm and checked out at 11:00pm same day as my kids, wife couldn’t sleep

wish there were a bigger area for breakfast.

the parking lot needs to be fix.

breakfast was fine, kids appreciated swimming in the pool

it was kids so i didn t complain

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

great staff. clean quiet rooms. real breakfast. easy parking. great location.

the modern, extra clean rooms, restaurant, service and parking and location.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

i also enjoyed the breakfast

breakfast wasnt the greatest and the pool was closed due to covid

loved the upgrade, room by the door to the handicapped parking space

it had a fridge and a laundry and a giant closet in the master

the laundry room available has trash literally all over the floor and the front desk staff is no where

i also used the laundry facilities they offer

the kitchenette and the workspace were excellent...

breakfast is really too sweet, and free wifi is not strong .

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

can do laundry to the blankets too

i liked that they had a laundry room for guests.

had free wifi and a small kitchen area with a fridge and microwave (although no dishes unless requested, not

clean, friendly staff, the only thing is thatthe room did nt have the kitchen utensils to cook with

stained ceilings from leaks,pool was green,no smoke detectors,no fan in bathroom,windows screwed shut,door fixed

the location was great, nearby everything. pet friendly.

dirty, pool not available

pool green floor dirty from construction,rugs appeared never cleaned

at check-in very dirty appearance tv didn't work phones didn't work prostitution outside, in parking lot 1/2

having a pool and small kitchen

having a pool and small kitchen

the hotel pool was closed

smelled like weed, a lot of people loitering in the walk ways & parking lots

pool was not in order so couldn't use it

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

was fantastic, breakfast bar was very clutch and my kids loved the pancakes

the kids ran up and down the hall, on the first night, they knocked on the door two times and ran