onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

don t like the fact that you are placing order like being in a bar or restaurant

was no room service but i understand it was because of covid

bar and grill were closed

no guest laundry or pool

parking of cars was on rear end of hotel not the front

kids running around at night

breakfast bar - good selection of breakfast items, fruit, muffins, bagels, juice, coffee, etc

love the convenience of location yo everything and my kids love the breakfast

laundry facility

laundry facilities for guests

breakfast was great and fresh!

there is not just a well stocked bar but also a well stocked library in that both modern and traditional lobby

was not expecting basically a full kitchen

the parking.

needed to be mowed, the front desk was even old, there dips on the 2nd floor you could see from parking lot,

extremely loud parties going on in parking lot

parking

wish it has better security and more parking spots

our room was close to the laundry room and we were smelling cleaning supply

laundry facilities available

nice to have laundry facilities and the breakfast

comfortable beds, extremely clean, fabulous pool and shower was soo roomy

huge room - elevator - lots of parking - helpful check-in staff

the wifi connection in the room was terrible.

old & no laundry.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

clean, modern, nice employees, good free breakfast, small hotel with serene atmosphere.

nice clean room. friendly staff. nice breakfast.

we didn't have kids with us

laundry facilities and equipment in the lower level were dirty

arrived to a weekend when it was full if kids on a dance weekend the hotel was full crazy busy no decent food

wish the gym and pool area were slightly bigger.

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

the pool and gym is great, food great, location super and staff very accomodating.

bag for laundry

bed was comfy and clean and hotel was nice big shaped castle kids loved it, loved the lobby area finished reading

too many sleepover parties for kids on the weekend

decent gym

staff accommodated my request for early check in and late check out due to the wedding events taking place at

rooms were clean, breakfast was very good.

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

breakfast was not great

i also would have liked a grab bar in the shower as the floor of the shower was slippery when wet

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

breakfast

the restaurant and bar was convenient with a varied choices in the menu

breakfast ended at 9:00 a

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

no laundry

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

to have to pay for wifi

wifi internet was very poor even for browsing. had to use my data on cell phone.

in the room, no complementary breakfast, just coffee for a few hours and you have to pay for wifi

quiet despite nearby pool area and laundry area

it had a laundry room

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

i would love other than pork meats for breakfast (turkey sausage)

great breakfast, comfortable bed, loved having fireplace!

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

separate coin-operated laundry facilities

there is a coin-operated laundry room on site

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

good size fridge in kitchenette great breakfast smart tvs so you can access your netflix great pool

parking and pool

this was a pain since their in house bar and grill was closed down and their listed in house

breakfast was great and super clean hotel

no direction to the floor where the laundry room is located in the building

at the bar or tending to it

close to university , pet area

the pool was very small for how big the building is

helpful staff, good gym facilities, great shower!

plenty of parking

there was ample parking

it had a bar which served beer and wine

the breakfast was almost the same every day.

they have a great pool along with gym for those who need to stretch or relax any time of the day

laundry room smelled horrible

laundry room was smelly and wasn't very clean

also, there was a pile of dirty laundry and food right outside my window

also nice to have laundry facilities

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

that drops off to my office every day morning at no cost laundry onsite and kitchen

there is laundry facilities and a gym as well albeit very basic

shes like maybe it's a laundry fee

laundry facility in the building and bbq

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

everything is provided minus your own laundry

laundry facilities were handy

guest laundry

le lobby and the pool and gym

the food at the breakfast buffet was cold.

gym

the cleanlieness and beatuiful decor and great beds and the mini bar is always a great touch.

kids in pool too late and pool was cold

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

cleanliness hall ways laundry room

roach found in bed nobrefund given was offered coins for laundry room really

laundry should be free like other extended stay hotel. dishes should already be in the room.

location, and on site laundry facility

there is a great laundry facility and the breakfast was good

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry is available for 2$ only

workout room and laundry facilities very convenient

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

nice size room and great gym

near where we needed to go, clean, modern, has a swimming pool, very friendly staff.

the food menu was overpriced in my opinion. didn't order room service because of it.

kids cried

gym was ok. location was good.

location. laundry on site. pet friendly.

cleanliness quite free parking

pool was clean, room was a good size.

the pool was very small.

limited parking, not enough toiletries for family in room.

need more laundry machines..

non functional laundry

need more laundry machines..

excellent property. except for a no working laundry everything else was fantastic.

didn?t have laundry bag

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

didn t have a laundry room

no onsite washer, dryer for laundry

no place to do laundry

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness, nice staff, breakfast, gym, laundry facility

it has a guest laundry which we used. staff very helpful.

laundry was terrible, not a good service, i do not know if this was a one time issue they had

the room is spacious, with a home-style kitchen, which is very convenient

small swimming pool and fitness, but very clean

nice and modern, great bed and shower & fast wifi.

the breakfast was excellent.

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

no laundry facilities, no safe in rooms

missed laundry services but it was ok.

location is a little out of boston. the pool closed early and the gym was small.

extra amenities like free wifi multiple tv channels,free gym and swimming pool for that low price i couldn't

it has everything we need-laundry, food, kitchen, gym

indoor pool, kitchenette

room was awesome very clean. loved having a full fridge. staff so nice breakfast was great

staff, kitchen, although i have severe asthma/allergies even to hypoallergenic pets and there clearly had been

fabulous breakfast

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

you have to walk through the laundry and bar service areas to get to the room

bathroom area was very small and also it doesnt have on property laundry services.

also, it seems i was next door to the hotel laundry room - it was noisy

location and price were good. also free parking.

parking garage was nice as well as the location . great coffee and good price .

wifi connection dropped from time to time

parking lot was a bit small but i think they had extra parking off to the side

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

directed me to use the computer workstation at aloft's sister hotel (element) across the parking lot

available the next day and made plans accordingly- then we got back from breakfast to find the kitchen open and

i had to drag my 3 young kids out to a diner both mornings

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

in room kitchen is great for traveling with kids

parking lot was large enough, but many spots reserved for electric vehicles that could have been

discovered dirty laundry (2 items) from a previous guest at the bottom of the window drapes when i opened the

this property does have nice and ample parking all the way around the building

great location with lots of parking

gym was great. room was a good size. shower was nice

am 79 years old and had problems with hooking up to wifi, no information in the room

air conditioning was so noisy no breakfast

there was know breakfast

easy access and parking

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

no breakfast cheap policy

no fridge no laundry

laundry is worst i ever had in my travel life

not an issue but would like to suggest that a coin laundry for guests would be great.

was horrendous, no on-site laundry, tv access was extremely limited

none. but if i can make a suggestion, laundry room would be nice.

restaurant not open no breakfast no laundry on premises

no microwave in the room. parking set up not great when it's raining

pet fee too

great bar with restaurant style seating

family had a fantastic stay with exceptional facilities, including a great pool and spacious rooms

wifi only seemed to be available if you're a hilton member

the clam chowder at the bar was disgusting.

was good, bar was nice

pool was in great shape

also the gym and pool area were great

good breakfast, there is a laundry room

weren't many amenities for the price, complementary breakfast or discounted happy hours at the bar would have

perfect for me the staff was very friendly and helpful i felt safe as i was traveling alone the bar and food

on floor and then discovered on last day all the water bottles on offer were in the fitness gym

niki t the bar was especially great, very attentive

the hotel is well situated for sightseeing in the area and car parking was easily available

breakfast was fabulous with a menu that changed daily

fabulous in every way: the staff, the breakfast, the room and the decor

complimentary continental breakfast was exceptional

were beautiful and i loved the fireplace

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

was a family with young kids staying upstairs and it was very noisy of them stomping

kitchen was spotless, even the dishes glasses silverware sparkled

breakfast is very good

laundry on site was important as we were there for a lacrosse tournament

room they assigned was loud next to laundry mat for the entire hotel

free laundry powder and dryer sheets as well as the staff

there are laundry facilities on site

and a pleasant place to be even when very busy with a local sporting even filling the place with kids

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

the room was to far away from parking lot and front desk, and part of a hockey team for little kids were playing

wifi in the first room didn t work, but they moved me the next night.

no shower pressure had to go pay a day membership to a gym to shower

our room was across from a noisy industrial laundry for the facility

the front desk staff about a door that wouldn't open and she said it was broken, asked where the laundry was

laundry availability, friendly, helpful staff.

large laundry room

work properly leading to the ruin of some food, the drain stopper in the bathroom was stuck, no laundry soap,

fire in laundry room and stairwell door for exit was blocked

and the gentleman who checked me in was busy doing laundry

breakfast due to covid

wifi was down for three days, had to drive to another location to do computer work

would have been nice to have some juice as an option for breakfast

the laundry and the tapas restaurant and the location. breakfast was good.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

staff was friendly. guest laundry.

the room was nice and quiet, many facilities ((even a small kitchen). good breakfast

the bed is really comfortable and the wifi is fast

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

we took advantage of the gym and the laundry facilities

laundry was expensive too

the kitchen could be cleaner

the welcome packet for my pet was a special touch

also, wifi could be offered to all guests, not just those who join marriot bonvoy

kids enjoyed the use of the heated pool too

good quality of breakfast but same menu for 5 days staying

the heating system woke me, my boyfriend and my kids up at 2am and 4am out of a dead sleep

pool being closed

also, the laundry room, which is right at the front desk, had the door open so that you could see right in

laundry on site

didn t get to use the laundry but it looked nice

could see their desk , laundry room and fans from lobby

laundry bin and full of towels

swimming pool access by appointment

we especially loved that the pool was open until 11pm

loved the heated pool and free breakfast was amazing

hockey kids staying there were running around the halls yelling & banging on doors

loved the heated pool and free breakfast was amazing

nice laundry bag in elevator

we did not shampoo in the bathroom. one of the machine gym did not work.

friendly staff, clean and comfortable room, good warm breakfast

breakfast included. pool. restaurant in same parking lot. yes

is plenty of parking and felt safe

there is no laundry facility for guests

no self-service laundry, shower pressure was weak, and started in a damaged room.

no laundry

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

the food,swimming pool,gym,location

laundry room excellent

the dryers were all out of service so i could not do any laundry.

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

breakfast, laundry facilities, pool

kids friendly

laundry

laundry underneath my bedroom was very loud too

the self service laundry was out of order for the 3 nights we were there.

had pool, fitness room and laundry

clean and friendly staff with convenient parking

was no room service or bar service available it bothered me since i didn't find out until check- in, and

on site facilities such as restaurant/bar and gym were very good

location is just off the interstate with plenty of parking.

right on the highway with more than enough parking

no wtitten communications in the room about gym, pool,restaurant hours or tv.

they have laundry service but no coin machines available for guests which we did not like

laundry room - was located deep in the south side and requires some walking through corridors and

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass

no coin laundry facilities on site

hot lint filled air from the hotels commercial laundry vent blowing on the parked cars resulting in free snow

i don't use cooking facilities it's nice they have them available; i use the fitness center; laundry facility

laundry facilities is a bit expensive but not terrible

00+ for a small laundry wash that does not provide a warm or hot water wash

laundry room and fitness room perfect! bravo!

breakfast was great. the bed is phenomenal

breakfast was great, rooms were perfect size and very clean

i like the continental breakfast

amazing breakfast buffet! plenty of towels available at swimming pool. very nice staff.

free parking and two bedrooms

the next best part was the guest laundry and super comfy beds

laundry

there are self service options: hydration stations, microwaves, laundry room for guests

they also have a nice laundry room for guess

front desk staff was lovely!!! great spot to ride the subway from with the kids

also no laundry

also the room service person failed to pick up some of the trash that was in my room, and when i checked in,

room service -no toothpaste available -bar didn t open until 5 and sit down restaurant wasn t

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn

zac at the bar was extremely kind, genuine and professional, and monty the operational manager, made sure to

laundry room was very dirty

the breakfast was a shock - instead of

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

self service laundry is also a plus but it's not free, costs $6 for washing and drying

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

the only thing we had even the slightest issue with was the floor of the pool room; it was pretty slippery when

there was laundry on site, a gym, a pool and a bar/restaurant

room was next to the laundry room which was very noisy

while doing laundry machine got broken and took my money)

desk clerk - 2nd shift; laundry room - both washers doesn t work

could clearly hear conversations next door - all hours, housekeeping slamming the laundry bin @ 9am daily access

couldn't find the laundry machines even though there was signage

great hotel with low room rate, comfy bed, spacious room, clean bathroom, breakfast is basic

saturday morning, it looked like they were short of staff attending to breakfast, but during other mornings

gym didnt have any water could have better machines they advertise continental breakfast and it was

gym

i could also do laundry for free next to the dining room

laundry facility and location

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

i loved the breakfast options and kitchen area as well

exceptional breakfast, including bagels, fruit, yoghurt, etc, on a thursday morning

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

i also had to follow up with the hotel to get my laundry returned

we loved the location, peace, rooftop bar facing harvard.

room service presentation

the lobby was great. friendly staff. awesome fitness center.

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

breakfast was excellent and staff helpful

convenient parking lot

good location, easy parking, friendly staff

they was doing some remodeling but you couldn t tell other than dumpster in parking lots

we love the shared kitchen and laundry facility

possibility of doing laundry on premises

access to clean, full kitchen, dining room, laundry facilities, outdoor deck and patio

laundry facilities available in the basement which is great for anyone on an extended holiday

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room)

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

no do it yourself laundry

if you are a hotel you really should have a laundry room

the gym cardio area was very stuffy, could use more ventilation or fans.

quiet and relaxing , very nice gym

elevator access to floor 3 where the gym and laundry room was

they have a laundry facility for guests which is great if you are travelling a couple of days

the staff of ms sammy very warm and friendly, and room service are so careful.

room service and toiletries we had forgotten were to our room especially fast

the location is slightly far from downtown, but the hotel had free shuttle service and we were able to reach

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the wifi didn t work very well. i had to use my phone s data to connect.

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

no room service, no mini bar, no room cleaning

not have any bar soap for sink or shower or conditioner

to accommodate breakfast room service at 530am

didn t have room service

had laundry facility which was great

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

hotel had laundry machines that required quarters, but no quarters were available for change at the front

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

there was a laundry room and a fitness center

was told twice by the front desk that each of the four floors had a guest laundry room

kids in the hottub and housekeeping came early

parking lot takes getting used to

specifically came to your hotel for the pool, since we were travelling with our kids

breakfast was very good and again the staff was very ver welcoming and warm

room wasn't cleaned well food on floor, found dirty laundry in closet

they had an indoor pool and hot tub, a laundry room, a cooking grill

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

the pool was open but you have to reserve a time slot of 45 minutes

everything balcony pool bar fridge microwave couch chairs table to eat at big bathroom fire pits gym and

i did not use the gym but walked by it and it looked nice

did not have a microwave in the room but i believe there may have been one in the breakfast area

breakfast was very basic and nothing got my attention

clean, comfortable, quiet, great staff especially the breakfast lady and house keeping

you pulled i to the parking lot there was a sign covering up an old hotel chain name, windows that had screens

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

here as a getaway with my kids to swim

kids running in hallway making lots of noises in pool late st night unsupervised kids being loud

there was a big selection of breakfast food - much better than other hotels we ve stayed at.

now onto the hotel, it was truly convenient for our needs, the rooms were very clean and todays breakfast was

the laundry service is very prompt

breakfast paid for

the restaurant was not open for breakfast on the weekends

fantastic for the purposes of my trip( the staff was very helpful and pleasant but relaxed; the room service

i wish you had a gym

laundry

laundry is also available for free and easy to use

nice room and very clean buildind, also free laundry available

location, kitchen, free laundry and dryer. breakfast also was very good.

only half of the washers in their laundry room worked.

no restaurant or room service.

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

restaurant staff including room service person were all very wonderful

water, tea and coffee bar was very appreciated

cleanliness and available amenities (pool and gym, etc).

no room service. but they have all you need in the building.

the wifi

in house restaurant/bar. having room service.

very good bar and restaurant

things are a little less comfortable based on covid precautions (no room service)

i wish the bar was open later.

the bar staff were especially good

the pool was still closed, however, with my travel itinerary i would not have swam much but the option

booked there three times and now they charge for parking which was not mentioned in the booking website

the beds and pillows are amazing, the pool and bar are next level

indoor heated pool and gym

there is no parking fee (again, looking at you, sonesta), and the staff is extremely cordial

the room was clean, the bed was super comfortable, and the bar was really nice.

indoor heated pool and gym