there is a coin-operated laundry room on site

room had a tinge of dirty laundry smell

booking. com photos need updating to remove bbq and laundry, as not present now.

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

spacious, clean room with kitchen. plus laundry and small fitness room

no direction to the floor where the laundry room is located in the building

indoor pool

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

too much breakfast

helpful staff, good gym facilities, great shower!

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

the gym was full of kids and very noisy

very clean and quiet,live that, and the kids love the pool.

parking and pool

the pool was clean and fitness center was nice

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

guest laundry

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

everything is provided minus your own laundry

laundry facility in the building and bbq

there is laundry facilities and a gym as well albeit very basic

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

shes like maybe it's a laundry fee

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

no tv remote , no detergent for laundry very

roach found in bed nobrefund given was offered coins for laundry room really

laundry should be free like other extended stay hotel. dishes should already be in the room.

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

location, and on site laundry facility

cleanliness hall ways laundry room

location, staff, gym and the availability of a pool as well as a food

free parking and wifi, courteous staff, quality linens, location, cleanliness et al.

more options for room service for beverages and food options.

breakfast was great - love the location

everything was perfect breakfast was awesome i had a spinach omelette with cheese bacon fruit and they have a

non functional laundry

need more laundry machines..

excellent property. except for a no working laundry everything else was fantastic.

need more laundry machines..

my room (222) was next to laundry and shook in afternoon due to that.

i didn't like there's no microwave in the room. it's a must when you have little kids.

pool was too cold

pool was fun for the kids

gorgeous, clean, fancy room & bathroom! delicious hot breakfast buffet & elegant lobby area.

indoor pool, our room was very convenient to elevators and exits

do not have laundry facilities, only one elevator working at the time

no onsite washer, dryer for laundry

didn t have a laundry room

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

location. laundry on site. pet friendly.

pool was clean, room was a good size.

liked the indoor garage and that they didn't charge for the parking

lobbi and gym

there was ample, well lit parking with a convenient rear door guest access from the parking lot

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness, nice staff, breakfast, gym, laundry facility

it has a guest laundry which we used. staff very helpful.

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

laundry room was smelly and wasn't very clean

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

laundry room smelled horrible

also nice to have laundry facilities

laundry facilities and equipment in the lower level were dirty

there were kids running through the halls all night

wouldn t have anything to complain about except i was told that the bar was open until 11pm

wish the gym and pool area were slightly bigger.

no room service

no laundry facilities, no safe in rooms

missed laundry services but it was ok.

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

she did not ask the usual spiel about parking, breakfast, wifi etc

location is a little out of boston. the pool closed early and the gym was small.

also, it seems i was next door to the hotel laundry room - it was noisy

free parking, free simple breakfast, free wifi

clean, staff are nice, the car is protect with the underground parking

room, comfortable beds, fridge with a small real freezer, good wifi, newly repainted bathroom with hair dryer

the parking was limited

not an issue but would like to suggest that a coin laundry for guests would be great.

no fridge no laundry

was horrendous, no on-site laundry, tv access was extremely limited

laundry is worst i ever had in my travel life

none. but if i can make a suggestion, laundry room would be nice.

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

breakfast, free parking, helpful staff, quiet,good price for the amenities provided, well-appointed

other family members in our party liked the hot breakfast

also the breakfast was pretty

guest laundry. kitchen in room. comfortable bed. great ac.

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

it was suggested to us to grab a burger from other property across parking lot

pets are obviously welcomed and i had the very unpleasant experience of being awaken very early in

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

i arrived for an early check in with my dog, room was not yet available

good location, quiet, free wifi in the room, free parking, friendly front desk staff.

is very good, room is spacey, gym is excellent, free parking and internet is a good addition to our stay

breakfast was delicious

the hotel is well situated for sightseeing in the area and car parking was easily available

fabulous in every way: the staff, the breakfast, the room and the decor

complimentary continental breakfast was exceptional

the complimentary breakfast was excellent as was the coffee

they also have a nice laundry room for guess

there are self service options: hydration stations, microwaves, laundry room for guests

laundry

the next best part was the guest laundry and super comfy beds

there were many breakfast options and everything was delicious

also no laundry

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn

the gym is small, maybe relocate in a bigger space

nice staff. the gym was nice too and convenient because of our room location.

restaurant and bar closed, gym tiny. little pricey without those options.

basic wifi is good

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food

friendly staff, nice clean rooms, attractive lobby, good breakfast, convenient location.

breakfast was good

i was also allowed a late check out

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

location, laundry room for long term stay

workout room and laundry facilities very convenient

laundry is available for 2$ only

there is a great laundry facility and the breakfast was good

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all

like that they have laundry service but you will need to have quarters ready or 5 or dollar bills to get change

there is an onsite coin laundry, bonus

no coin laundry facilities on site

good breakfast, there is a laundry room

they don t have a room service every day, just every three days, i stay for four days and nobody clean my

room service did not deliver towels requested

have to pay extra for breakfast but it is worth it, very good european style (france, italy), bar in the evening

breakfast, parking on site (need to pay extra), rooms are nice and clean, gym has all that i need

staff was friendly. guest laundry.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

the laundry and the tapas restaurant and the location. breakfast was good.

stove broken and kitchen cabinet doors missing in 1st room .

location! staff were great too. also easiest wifi connection i ve ever had at a hotel!!

laundry was terrible, not a good service, i do not know if this was a one time issue they had

excellent, i like the buffet style breakfast.

kitchen facilities, good air conditioning, spacious room.

pool a bit small, but i got to use it solo, so no complaints.

are not so diverse: scrambled eggs, bacon, cereals, some cheese, but you can use your in-room kitchenette to

good location good gym

nice gym

didn t have room service

no drink service, no drinks or meals offered, no room service, no music

not have any bar soap for sink or shower or conditioner

if you are a hotel you really should have a laundry room

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

no do it yourself laundry

i didn't realize it was an olympic pool in a gym

i had a problem with wifi

laundry service was very efficient 4

the wifi didn t work very well. i had to use my phone s data to connect.

my flight arrived early and i requested and obtained early check in

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

i also had to follow up with the hotel to get my laundry returned

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

the lobby was great. friendly staff. awesome fitness center.

room service presentation

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

i tried to get a late check out due to the timing of my flight and the amount i was being charged was ridiculous

the location is slightly far from downtown, but the hotel had free shuttle service and we were able to reach

wifi was rather slow

restaurant staff including room service person were all very wonderful

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

no restaurant or room service.

laundry room was very dirty

the location, i was pleasantly surprised to see that they have now installed a mini starbucks and bar in the

pool was very small, would be great if they had a jacuzzi instead but still ok for my 10 yr old son

is marriott - almost everything is perfect (but breakfast

it is very comfortable, the coffee bar is great, and you are in a great location

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

hotel had laundry machines that required quarters, but no quarters were available for change at the front

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

there was a laundry room and a fitness center

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

i could also do laundry for free next to the dining room

laundry facility and location

breakfast was well stocked with delicious bagels

a long international travel this bed n breakfast was perfect

it has a nice hot breakfast buffet and even laundry facilities on site

laundry

the breakfast was decent and free laundry room access

location, kitchen, free laundry and dryer. breakfast also was very good.

laundry room access is definitely a plus when travelling with kids however the fact that the staff

not notified pool would be closed.

beautiful lobby. nice desk staff. clean, comfortable rooms, plenty of free parking

free wifi was great as i was traveling for business

in time too long and terrible room service they don t clean your room even on the third

the pool was still closed, however, with my travel itinerary i would not have swam much but the option

laundry and dryer machine is free

also a big plus that the hotel has self-service laundry

beautiful and spacious hotel with a wonderful restaurant, gym and laundry room !

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

the washing machine also broke down and we could not do our laundry

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

self service laundry is also a plus but it's not free, costs $6 for washing and drying

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities

laundry, ice, and maps were available as well

also they have coin operated laundry which is a massive plus when you're on long holidays

possibility of doing laundry on premises

a bonus was the fully equipped kitchen and laundry, unfortunately we only stayed two nights so didn't really

very nice and clean house with a kitchen

the laundry facility where perfect

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

no laundry machine, parking is expensive

pile of laundry and trash in the hallway when we arrived

in laundry room and room

the laundry room was filthy with only two dryers working and sombody went thru my clothes in the

laundry was not free vendor machines were not in working order loss money to much noise

location, kitchen, and laundry on site

there were a lot of stores nearby within walking distance and laundry facilities downstairs

additionally you advertise laundry/pressing service, but again, no

the 24 hrs gym and the next-door supermarket was very convenient

too small a gym for hotel that size

wifi always loses connection

it wasn't easy to connect to wifi

i used the laundry and it was great

and the breakfast was very tasty

a little bit annoyed there were dozens of kids constantly in it i wasn’t able to use it once

large free parking, a large shopping mall next to the hotel

location, parking, staff, room spaciousness, and peacefulness are all reasons to return.

very clean and free laundry. the bed was incredibly comfortable.

very nice beds. free laundry

friendly staff. hot beverage always available. free laundry, and exercise room.

hot chocolate and use of a laundry

there is a laundry room on the first floor

couldn't find the laundry machines even though there was signage

no wifi and dirty garage and building surrondings.

kids loved the pool we go mostly every weekend

good cable and even though i haven't used the gym or pool yet it's great that it's there

bit dated, but my room was clean and had good ac, tv, wifi and the pool was open

the laundry service is very prompt

the restaurant was not open for breakfast on the weekends

we arrived at the hotel around 5:00-5:30 on a saturday and the bar & grill associated with the hotel was closed

no gym on premises

poor rooms which need a lot of upgrading . not a good facility. no gym. wifi kept disconnecting

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

guest laundry not provided

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

decent location, allowing dogs on the property, gym is well equipped

downside of our stay was the lack of laundry facilities within the hotel

the gym is basic but perfectly adequate for a travel workout

gym very well equipped, airy, bright

we like the location, free parking, easy check in and out and the suites are awesome.

the rooms are huge compared to the downtown boston hotel rooms parking is easy

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

good laundry facilities at a very low cost downstairs

there s also a laundry room which we had to use and dry our clothes cause it rained on us during the football

gym, laundry, great breakfast, atm, kitchen in room, well furnished

pool, laundry room, very cosy outside sitting area and

if you are near the laundry room you can hear the washers on

also laundry facilities on 8th floor are very helpful for guests with a longer stay

laundry facilities on the property

good amenities such as k-cup in small kitchen and laundry facilities on site

the onsite laundry and gym were a great added feature

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

no room service but light complimentary breakfast was nice and easy

the overall atmosphere and adjoining restaurant with room service options

is no room service

really friendly staff, unique and cool rooms, convenient breakfast, a fantastic hotel.

no laundry room

restaurant food was too expensive. laundry service was too expensive

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

the walls were thin but to be expected with an older building the kids in the next room were extremely loud

they gave you a chip to be used for a coffee and one pastry, a snack, water in the lobby and wifi

bathroom area was very small and also it doesnt have on property laundry services.

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

you have to walk through the laundry and bar service areas to get to the room

good facilities (gym, laundry room) and the staff was super nice and helpful

the space of the room - the friendly staffs - laundry

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the

however we love the gym and the convenience of laundry facilities

big room and laundry facilities

hotel was beautiful, the rooms attractive and breakfast was fantastic

breakfast should include hot beverage options other than plain coffee miss a gym in the property

room didn t match booking descriptions about kitchen facilities such as never including microwave and oven

nice outdoor area for breakfast

wifi is sub-standard

disappointed with the laundry, so small and dirty. and no breakfast provided.

used the hotel laundry service which ended up disastrous

room service is good

very easy access to mit and kendall/mit station. fantastic gym facility. very helpful staff.

fantastic facilities - great gym, nice social space on 4th floor with games and leasure spots

very clean rooms complimentary guest laundry

comfortable rooms and huge parking with excellent breakfast. 10/10

nice, clean, plenty of free parking and a restaurant on site

very clean felt safe. pool and gym were by appointment. great staff.

used pool, gym, breakfasts

it is very unfortunate for such kind of classy hotel, no gym and no laundry facilities

the staff were friendly and greeted our kids with care packages upon arrival

thank you soooo much for everything and the easy handling of our late check out request

the on site restaurant was amazing for late night bite to eat and breakfast

staff was exceptionally courteous and helpful, room service was fabulous, and there is one of the best restaurants

we could also use the laundry room, free of charge

appreciated the free laundry facilities and the fitness center as well

have to ask for clean laundry 24 hrs in advance

free laundry machines and comfortable beds.

you can purchase laundry soap at the lobby

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

laundry using system

were doubles not queen no laundry

they said they hadn t got laundry back

even the casino no longer charges

no facilities like laundry, gym

a little pricey, inconvenient personally laundry service

no laundry on site street traffic very clearly heard at all hours

wifi connection was bad in the room. but was good in the lobby.

breakfast, service and clean room

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

was near all stores,td garden and the new casino

breakfast is good and tasty

great full breakfast, good privacy and thick walls

breakfast bar was great

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

breakfast was delicious. car valet excellent. lovely view. staff was wonderful.

super comfortable room, big bed and bathroom, amazing a la carte breakfast

the gym was also excellent well-equipped and one of the highlights of the

breakfast was a little pricey

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

since the restaurants and room service were closed, the hotel included a credit to buy food/toiletries in the

sure why the gym is still closed in boston considering all other recreational gyms are allowed to be open

the wifi work well

loved that the bar area was updated

breakfast is ok.

staff is excellent, like the daily breakfast.

i've stayed at others in which the pets were all relegated to the ground floor, do you have any non-pet floors

gym n breakfast rooms were great

breakfast was not great. missing bread and some other things.

shops and facilities around the hotel and great laundry facilities

the laundry facilities were very useful

not having non pork meats for breakfast !

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

my family and i found the breakfast was sufficient to start off the day

laundry bag in room

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

laundry service is good

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

careful if sending any laundry as takes longer than they say

did not like the $100 pet fee - it is outrageous

travel using train lines within walking distance, indoor pool is located on the second floor and gym as well

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their

would love a jacuzzi in pool area. room service would be a treat also.

woke in the middle of the night by emergency alarm and other guests. screaming kids.

laundry and gym within the premise is really good

the laundry machine and dryer in the basement was very convenient

healthy breakfast choices

kids were a little disappointed they didnt have a pool but that was fine with me

everything. free garage parking, breakfast, very clean and extremely polite personal.

the location from the metro laundry facilities rooms in itself quite big and comfortable

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

the supply of wifi is free! excepting that, everything is standard, but just standard.

a dog, which i highly doubt she did, then it was not ours and she was just continuing to be her petty self

pool was cold. was told it was a heated pool, not sure what it was heated to?

the spa was incredible!

the room service team was exceptional, and every meal i ordered was absolutely

spa was busy with outside guests which didn t give me the time to have massage sections

also we used the spa services which were convenient

wifi fiddly to use

laundry room

it would be very helpful if there was a coin laundry

laundry service was not available. bed was small. wifi was not stable.

no laundry

location was great- within walking distant to many boston restaurants, grocery, playground for kids

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

good location close to everything, restaurants in walking distance, friendly staff, laundry

no proper laundry service, only service

kids at the pool, the pool bar smelled bad-like someone dumped alcohol all over everything, the

great location and fast room service

the wifi connection in the room was terrible.

the wifi was spotty and slow; room had aol-era tech - rj11 phone modem connectors (rofl)

bar and restaurant were both well staffed and we had great cocktails and food was good

good wifi connection

the gym smelled funny & way too hot.

the gym is small but has a good rage of equipment

room located next to laundry and gym

also, no laundry on site

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

to other cities/countries and the standards of the amenities are not up to par eg lobby area, gym

we absolutely loved the pop-up christmas bar and the happy wine hour