the service for breakfast was a little slow. but the food was great.

the complimentary breakfast was excellent as was the coffee

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

however, pete went out of his way to accommodate us at the bar and

there is a very good restaurant and a bar onsite

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

well-appointed room with full-sized refrigerator, stove, great shower, comfortable bed; excellent breakfast with

also love the full kitchen in rooms

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

pet friendly safe area was large, clean and very nicely maintained. easy in and out.

there s also a heated indoor pool & full sized gym

pet friendly. rooms were fairly clean with upgraded feel

only half of the washers in their laundry room worked.

laundry is also available for free and easy to use

location, kitchen, free laundry and dryer. breakfast also was very good.

having a free laundry room in the hotel made things much easier

the breakfast was decent and free laundry room access

service and facilities haven t come back since covid restrictions - no room service, no pool

beds were great. great pool and great hours for pool

property is comfortable with lots of parking

everything is clean and the pool is finally open again

the pool was still closed, however, with my travel itinerary i would not have swam much but the option

in laundry room and room

location, kitchen, and laundry on site

laundry was not free vendor machines were not in working order loss money to much noise

we even used the on-site self laundry

the room was next to the laundry/maintenance room and the machines were running all night along with this

couldn't find the laundry machines even though there was signage

nice n quiet kids had fun in the pool stores close by and close to highway.

kids were swimming at 3p

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

the wifi

very clean and free laundry. the bed was incredibly comfortable.

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

laundry was convenient

hot chocolate and use of a laundry

downside of our stay was the lack of laundry facilities within the hotel

every detail from check in, to candy station, to wifi, to bedding was exceptional!

the swimming pool and how warm the pool area is. it feels amazing!

the bar hours were only until 11:00. i think another hour would have been nice.

i really like it: trendy and nice lounge area with a great vibe, super friendly staff, a nice gym, convenient

i used the laundry and it was great

big parking lot! clean room, kind staff. breakfast was very good!

no free wifi. no bar or restaurant.

the room upstairs must have had kids. they were running around and it was a little disturbing.

pet charge is too expensive and booking

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

it has a guest laundry which we used. staff very helpful.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness, nice staff, breakfast, gym, laundry facility

do not have laundry facilities, only one elevator working at the time

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

no onsite washer, dryer for laundry

no place to do laundry

location. laundry on site. pet friendly.

pet friendly and front desk said can stay on any floor

there was plenty of free parking and free internet as well

a bar or small restaurant at night. many places around close by 9pm.

was very quiet, decent price, and kids loved the pool

excellent property. except for a no working laundry everything else was fantastic.

didn?t have laundry bag

need more laundry machines..

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

also nice to have laundry facilities

also, there was a pile of dirty laundry and food right outside my window

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

laundry room smelled horrible

laundry room was smelly and wasn't very clean

the gym. treadmills had noises when walking.

kids in pool too late and pool was cold

pool was smaller than expected

the starbucks, restaurant & bar in lobby.

the gym was well equipped

cleanliness hall ways laundry room

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

laundry should be free like other extended stay hotel. dishes should already be in the room.

location, and on site laundry facility

roach found in bed nobrefund given was offered coins for laundry room really

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

pool, laundry room, very cosy outside sitting area and

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

there was a gym and laundry facility on the property which would have been great

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

no tv remote , no detergent for laundry very

there is laundry facilities and a gym as well albeit very basic

that drops off to my office every day morning at no cost laundry onsite and kitchen

shes like maybe it's a laundry fee

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

everything is provided minus your own laundry

laundry facilities were handy

guest laundry

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

free breakfast with variety of options

great location clean staff courteous easy check in fitness room and breakfast were great definitely would stay

we arrived early and inquired about early check in

beds super comfortable. room very clean. loved having the gym always available.

pool was fun for the kids

no direction to the floor where the laundry room is located in the building

too much breakfast

i liked the breakfast and the pool. the bed was also comfortable.

clean, modern, easy on and off main thruway, everyone very nice and accommodating, wonderful breakfast

the bar and pool were open/especially for the price the staff was amazing

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

kitchenette was spotless

excellent breakfast

gym had enough to get in a workout, plus they have an indoor pool

they didn't clean our rooms and breakfast wasn't good

very clean rooms complimentary guest laundry

the pool was great

the ballroom and bar area

no interior self parking

wish the bar and restaurant were open but understand current pandemic issues.

laundry room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

breakfast & pet friendly are a major plus

was great- fresh smoothies a nice surprise after using the gym in the morning

the free parking and generous breakfast

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was able to do laundry! pool was great and room was amazing!

limited laundry facility and one of the 2 dryers would not dry

did not gave more on request, answer was all towels were in laundry

i was told it was the laundry room which isn t even near our room

you have to walk through the laundry and bar service areas to get to the room

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

bathroom area was very small and also it doesnt have on property laundry services.

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

separate coin-operated laundry facilities

spacious, clean room with kitchen. plus laundry and small fitness room

room was next to the laundry and i heard loud banging when i was settling in

is no laundry and i didnt have a car to travel easily to do my washing

room was next to the laundry and work area and was loud from the workers talking and setting up

no laundry room on site.

room felt like it was a half mile from the desk and located across from the laundry and cleaning staff

lack of things in the room like laundry bag, electric kettle

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

onsite laundry facilities

that the laundry is gross and holds water and loud!!

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

some of the corridors and the laundry need refreshing, maybe more light or new carpet

they also have a nice laundry room for guess

the next best part was the guest laundry and super comfy beds

laundry

there are self service options: hydration stations, microwaves, laundry room for guests

there was nothing i did not like. note: the pool is very shallow, and small.

no guest laundry facilities

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

nice pool

lots of parking as well

also, it seems i was next door to the hotel laundry room - it was noisy

convenient, accessible. breakfast available and free wifi. quiet in the later morning.

free parking, free simple breakfast, free wifi

parking lot was a bit small but i think they had extra parking off to the side

worst wifi

also no laundry

very clean, friendly staff, free shuttle to/from cambridge

free wifi, tv with many channels,very kind and friendly staff

wifi was not very stable

no room service even though the receptionist said there was

missed laundry services but it was ok.

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

no laundry facilities, no safe in rooms

convenience to boston college / newton campus and to the city pet friendly

she did not ask the usual spiel about parking, breakfast, wifi etc

room smelled like dirty laundry immediately

laundry facilities great

small exercise room and laundry (cheap

promised pool would be open memorial day weekend and was closed! kids bummed out ..

always clean and gym was good and clean

laundry facilities and equipment in the lower level were dirty

helpful waitress, and the breakfast buffet the next day was large and varied, making the kids particularly

everything! parking, location, room, bathroom amenities, on site bar & restaurant.

the pool and gym is great, food great, location super and staff very accomodating.

no room service after the first night for a 3 night stay

hard to get out of parking lot due to traffic . no laundry facility

missed having a guest laundry to catch up.on washing

i wish they had a laundry room; it would have made my stay even better!

no laundry facilities

laundry

no laundry facility on-site rooms are kinda small

no laundry service

our roo. was across from the laundry room and we could hear the night shift staff talking

us the worst room available next to the laundry, pool & gym

the bed, although comfy, had stains on it, and the wifi didn't work on my laptop

it was down which is fine because we was told it would be open the next day and it was not my kids and i was

the room were spacious and bed comfortable they had a kitchenette

pool

plenty of parking and lounge space in the common areas by check in

chick fil a,pool,breakfast

plenty of parking space. nice laundry room.

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with

great laundry room as well

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

laundry is worst i ever had in my travel life

not an issue but would like to suggest that a coin laundry for guests would be great.

no fridge no laundry

none. but if i can make a suggestion, laundry room would be nice.

was horrendous, no on-site laundry, tv access was extremely limited

the bar was also a great place to watch the baseball game

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport

how small the bar was

the exercise room, pool, hot tub and bistro restaurant were excellent

pool was dirty. had hair and brown speck flooting. i would recommend cleaning daily.

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

laundry machines broken

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

was a pile of used laundry on the floor outside our door; more piles of used laundry in the hall

kids loved the pool and breakfast

the pool made it feel like we were in a

breakfast was great so was the location. my kids had a great time

when you stay at hotel,i don't care for the idea of paying additional for parking.

it has everything we need-laundry, food, kitchen, gym

excellent breakfast and staff were helpful and professional

the included breakfast had an adequate selection

a comfortable room, fitness center, on-site kitchen, coffee and breakfast in the lobby, fast free wifi, et

ice maker in frig was not turned on, but desk clerk got us ice from kitchen

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

stayed with 4 kids and myself

i like the shower in the bathroom it’s so perfect for the kids

it's new and clean, the breakfast is good. our kids love this hotel.

guest laundry not provided

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

the room was perfect and peaceful clean and the staff tending the front desk and bar were beyond exceptional

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

stay, nice clean room, great air conditioning, awesome selection of breakfast items

it was clean and spacious with the little kitchen

breakfast was full of wonderful choices, all hot and fresh

no room service and restaurant closed early for breakfast and dinner

gym was boring, like all other

didn t have room service

there is free wifi

not have any bar soap for sink or shower or conditioner

no coin laundry facilities on site

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

there is an onsite coin laundry, bonus

i also want to use the guest laundry, but was told the dryer was broken

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

if you are a hotel you really should have a laundry room

no do it yourself laundry

restaurants and room service i

very limited bar menu with the majority of dishes incorporating some type of animal product

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

the wifi didn t work very well. i had to use my phone s data to connect.

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

the washing machine also broke down and we could not do our laundry

they have housekeeping every days the place is well secured, laundry facility and a gym.

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

liked the location, facilities including the gym and games room and free laundry for guests

restaurant staff including room service person were all very wonderful

no restaurant or room service.

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

i also had to follow up with the hotel to get my laundry returned

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

the lobby was great. friendly staff. awesome fitness center.

room service presentation

we loved the location, peace, rooftop bar facing harvard.

staff was friendly. guest laundry.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

the laundry and the tapas restaurant and the location. breakfast was good.

kitchen accessible 24/7

the bed is really comfortable and the wifi is fast

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

room service and toiletries we had forgotten were to our room especially fast

i used the gym for the entire period i was there and i enjoyed the variety of modern equipment, cleanliness,

wifi was rather slow

clean comfortable room. good breakfast . fast check-in and check-out

breakfast is ok.

great gym i loved it!

staff is excellent, like the daily breakfast.

breakfast was very good

shops and facilities around the hotel and great laundry facilities

the laundry facilities were very useful

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

availability of a tray would be nice to carry breakfast from buffet area to table area, but not really a big

if you don t have time for breakfast there s a small kitchen in your suite that is fully equipped with

the location from the metro laundry facilities rooms in itself quite big and comfortable

the in house bar and lounge is small but perfect if you don t want to go out at all

salt water pool always gets the perfect 10

really enjoyed our stay especially the kids because they have an indoor pool

that there was a 24 hour gym

very nice and clean house with a kitchen

hotel had laundry machines that required quarters, but no quarters were available for change at the front

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

in house laundry was super useful

had laundry facility which was great

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

comfy beds, spacious room, had everything we needed, free laundry was a bonus

appreciated the free laundry facilities and the fitness center as well

there could be more laundry facilities.

you can purchase laundry soap at the lobby

good breakfast, there is a laundry room

did not have breakfast, the kids wanted mcds

bar closed early

i was surprised that with the amount of money i paid, and the high star rating, that there was no room service

breakfast buffet is nice. bar is nice. staff attentive and friendly.

decor, pleasant staff, espresso bar in the lobby, comfortable, clean room

there could have been more of a kitchen area & a jacuzzi or a rooftop terrace.

it was a short stay, both the kids would have rather just stayed there all weekend

there is a bar service at the start of the evening

modern ascetic, kid friendly pool, valet parking, location, walkable restaurants and family activities, shopping

breakfast was included when booking, but did not exist at the motel

air conditioning was so noisy no breakfast

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

there was know breakfast

no breakfast cheap policy

additionally you advertise laundry/pressing service, but again, no

cleaners for either more milk, or regular coffee instead of decaf and selection was poor - the gym had an

excellent service at the bar, very attentive bar man

gym facilities, available 24 hours comfortable room appealing public space on ground

excellent location. great breakfast. friendly helpful staff.

they said they hadn t got laundry back

were doubles not queen no laundry

laundry using system

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

hotel had closed the pool, gym activities rooms rock climbing to all guest that visit mom thru thurs

no laundry facility

no laundry service

their ad, breakfast was included

nice people. nice room, great breakfast

room, staff, parking

the wifi connection in the room was terrible.

laundry room was very dirty

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

they were friendly, helpful, so good to my kids and made this stay all the better

great staff; lot of breakfast choices, beautiful room and great location!

that the pool wasn t open but that is due to covid.

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

no laundry machine, parking is expensive

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

pile of laundry and trash in the hallway when we arrived

the laundry facility where perfect

a little pricey, inconvenient personally laundry service

no facilities like laundry, gym

no laundry on site street traffic very clearly heard at all hours

the wifi

the labor checking area was very small, and when other people were at the desk, my kids and i could not get to

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

i could also do laundry for free next to the dining room

laundry facility and location

really nice to have access to the kitchen after a long day of sight seeing to make a cup of tea

our room was right next to the kitchen so we could hear breakfast being prepared in the morning but the small

laundry room was convenient

the space of the room - the friendly staffs - laundry

however we love the gym and the convenience of laundry facilities

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the

good facilities (gym, laundry room) and the staff was super nice and helpful

was near all stores,td garden and the new casino

nice breakfast included located near most attractions clean friendly staff self parking

bed was uncomfortable, and gym was pretty small

breakfast is good and tasty

gym equipment very basic

we love the shared kitchen and laundry facility

laundry, ice, and maps were available as well

laundry facilities available in the basement which is great for anyone on an extended holiday

possibility of doing laundry on premises

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room)

breakfast food was not warm, restaurant menu was limited .

gym and swimming pool

the breakfast i ordered farmers breakfast, scrambled eggs, bacon, and an english muffin

kids' breakfast is free

the room was very clean and comfortable we were able to bring our pet and didn't have to pay an extra fee,

very quiet, comfortable bed, and great kitchen

no swimming pool or gym onsite (free access to nearby gym was offered though)

we attended the red sox game (as we arrived before check in time), to providing a delicious warm breakfast

wifi is very good, the beds are very comfortable, and the breakfast is excellent and included in

super cozy atmosphere, truly delicious breakfast and very friendly staff

the laundry machine and dryer in the basement was very convenient

laundry and gym within the premise is really good

healthy breakfast choices

everything. free garage parking, breakfast, very clean and extremely polite personal.

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable

disappointed with the laundry, so small and dirty. and no breakfast provided.

used the hotel laundry service which ended up disastrous

very easy access to mit and kendall/mit station. fantastic gym facility. very helpful staff.

staff, clean room fast and simple to use room service

room service was decent and sheet were always clean

there is a great laundry facility and the breakfast was good

location, laundry room for long term stay

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

workout room and laundry facilities very convenient

good amenities such as k-cup in small kitchen and laundry facilities on site

we didn t use it, but if we need to do laundry it was available and maintained

the onsite laundry and gym were a great added feature

laundry very useful

also laundry facilities on 8th floor are very helpful for guests with a longer stay

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

self service laundry is also a plus but it's not free, costs $6 for washing and drying

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

quiet, warm and well equipped room, good wifi, nice relaxed feel