bag for laundry

sons and i stayed over during a basketball tournament and there were doors slamming and screaming kids right

staff accommodated my request for early check in and late check out due to the wedding events taking place at

it was dirty pet hair everywhere disgusting

gym and pool

our room was close to the laundry room and we were smelling cleaning supply

nice to have laundry facilities and the breakfast

laundry facilities available

chose this one because they had a gym

there was a gym there so that was a plus i suppose

breakfast was very good

everything was excellent, triple a service, my compliments to the service, breakfast, and staff

i also would have liked a grab bar in the shower as the floor of the shower was slippery when wet

breakfast is a typical hotel breakfast

breakfast was horrible

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

the restaurant and bar was convenient with a varied choices in the menu

breakfast far exceeded our expectations

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

very good breakfast, a good variety of food

the parking.

needed to be mowed, the front desk was even old, there dips on the 2nd floor you could see from parking lot,

parking is free and can be right in front of your room which i needed

extremely loud parties going on in parking lot

every night you see drug deals going on in the parking lot 14

no laundry

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

free coffee and wifi and good vending choices

no breakfast. no microwave. no fridge. no pool. ridiculous charge for wifi.

wifi wasn't free

it had a laundry room

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

quiet despite nearby pool area and laundry area

was perfect from check in to check out employees were super friendly everything was clean breakfast was

breakfast was very delicious

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

my kids were very upset about that

don t like the fact that you are placing order like being in a bar or restaurant

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

laundry facilities for guests

laundry facility

breakfast was okay.

location good bar and bartender is friendly

the room/ kitchen was well stocked and neat didn't have to ask for anything at all

no guest laundry or pool

close to boston. clean and comfy room. great breakfast.

wifi did not work

our room was upgraded and we really appreciated it given that we have 3 young kids

it was modern, had a gym and included breakfast

old & no laundry.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

breakfast

very nice buffet breakfast. free usa today. quiet, friendly.

clean, modern, nice employees, good free breakfast, small hotel with serene atmosphere.

the wifi connection in the room was terrible.

discovered dirty laundry (2 items) from a previous guest at the bottom of the window drapes when i opened the

gym was great. room was a good size. shower was nice

great location with lots of parking

i could feel the bar from the sofa in my back

this property does have nice and ample parking all the way around the building

restaurant not open no breakfast no laundry on premises

not much to dislike at all, large parking lot but also maybe entrances.

i also wish that there had been more in-room coffee in case i hadn't wanted to splurg on room service

wifi would not connect to tablet !

the hotel was nice overall. the pool and gym were very nice as well.

really didn't use the gym, went around the corner to planet fitness

was good, bar was nice

wifi kept disconnecting

wish the breakfast was complimentary and i wish the bar was open for lunch

pool was in great shape

fire in laundry room and stairwell door for exit was blocked

and the gentleman who checked me in was busy doing laundry

wifi was down for three days, had to drive to another location to do computer work

no wifi despite being given a password

would have been nice to have some juice as an option for breakfast

free laundry powder and dryer sheets as well as the staff

laundry on site was important as we were there for a lacrosse tournament

there are laundry facilities on site

room they assigned was loud next to laundry mat for the entire hotel

clean room. comfortable bed. big tv pool. stuff was ok.

laundry bin and full of towels

could see their desk , laundry room and fans from lobby

didn t get to use the laundry but it looked nice

also, the laundry room, which is right at the front desk, had the door open so that you could see right in

laundry on site

nice laundry bag in elevator

pool was a lot of fun

great setup nice people and good breakfast

wifi was slow and when leaving the front desk girl on saturday morning november 12 was so enamored

breakfast included. pool. restaurant in same parking lot. yes

room was located above the laundry facilities

large laundry room

work properly leading to the ruin of some food, the drain stopper in the bathroom was stuck, no laundry soap,

same for laundry, make sure to bring your own detergent, none for sale in the hotel

laundry availability, friendly, helpful staff.

laundry was expensive too

we took advantage of the gym and the laundry facilities

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

had to pay for wifi unless member, hot tub was not working

the way street kids come in and try to get free breakfast

i would have liked a better breakfast selection

only thing that honestly had nothing to do with the property , but the kids were running around the hotel until

a huge fan of the breakfast

decent covid friendly breakfast! rooms were amazing! friendly staff!

hockey kids staying there were running around the halls yelling & banging on doors

the dryers were all out of service so i could not do any laundry.

laundry room excellent

breakfast, laundry facilities, pool

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

the area offers lots of great restaurants and if you have kids the apex building offers lots to do

no self-service laundry, shower pressure was weak, and started in a damaged room.

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

there is no laundry facility for guests

no laundry

the bathtub needed another grab bar for exiting the tub

i don't use cooking facilities it's nice they have them available; i use the fitness center; laundry facility

laundry room and fitness room perfect! bravo!

friendly check-in, ample parking, adequate wi-fi, on site laundry, quiet during the week.

laundry facilities is a bit expensive but not terrible

like that it had laundry facilities

had pool, fitness room and laundry

laundry

laundry underneath my bedroom was very loud too

the self service laundry was out of order for the 3 nights we were there.

lots of kids in town for hockey tourney

the location was very good. also a little kitchen area.

small nitpick but it would be nice if they had a hot tub with the pool

kitchen

nice spacious room with bedroom, kitchen, workspace and desk area

2-br suite had working fireplace which was wonderful

laundry facilities and equipment in the lower level were dirty

the only compensation they offered was to pay for my horrible room service pizza

didn't like my dinner at the bar but it was reasonably priced

was one of the worse i have ever had not tentative, not respectful and cared less of me and my 2 kids as customers

was one of the worse i have ever had not tentative, not respectful and cared less of me and my 2 kids as customers

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

the gym was very warm but they brought in a fan and it was fine. nothing negative to say

breakfast was way better than expected for a hotel

parking. breakfast. very clean and appealing room.

breakfast was exceptional considering it could have just been coffee and muffin

staff is wonderful, and the breakfasts were fresh and hardy

it was nice to have a small kitchen and the full size fridge was helpful

breakfast is good, but always the same

were clean and nice, breakfast was great, staff was awesome, pool and fitness room was nice

room was clean and perfect with kitchen

was told twice by the front desk that each of the four floors had a guest laundry room

cleanliness of the rooms, the front desk staff and the wonderful happy lady at the breakfast bar

we would definitely stay again and bring our kids

breakfast was very good.

gym room, bed was comfortable

room wasn't cleaned well food on floor, found dirty laundry in closet

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

they had an indoor pool and hot tub, a laundry room, a cooking grill

the pool was open but you have to reserve a time slot of 45 minutes

also, just because you have a pet doesn t mean you are not clean

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

room was good size, kitchenette was there which helped.

the pool was just right we had it to ourselves for a nice while

love to stay again for my self mom as we have a a rough time i need a night to my self at yall pool thanks again

very nice breakfast, well kept area and choices

no direction to the floor where the laundry room is located in the building

too much breakfast

i liked the breakfast and the pool. the bed was also comfortable.

clean, modern, easy on and off main thruway, everyone very nice and accommodating, wonderful breakfast

the bar and pool were open/especially for the price the staff was amazing

but only because we had spent a month in thailand and a better hotel for 30 days & hot cooked breakfast was

of room and breakfast area

breakfast was the typical hot breakfast at many hotels today

i did not use the gym but walked by it and it looked nice

did not have a microwave in the room but i believe there may have been one in the breakfast area

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

service, clean room, free wifi

there was a big selection of breakfast food - much better than other hotels we ve stayed at.

kids unsupervised making loud sounds at night

there was a bunch of kids booked and staying for a hockey tournament i m assuming, and they were running up

kids were do excited for a hampton inn as every other one they've stayed at has had a warm pool

was great, only thing i got there at 10:00 exact and the staff was already closing the kitchen at 10:05

the pool could have been warmer especially with small kids.

which was grab and go(covid) was exceptional- bagel with cream cheese,yogurt, breakfast bar and juice and apple

the wifi was not stable and the tv didn't have much to choose from.

it has everything we need-laundry, food, kitchen, gym

acres of free parking. breakfast was very good.

room was awesome very clean. loved having a full fridge. staff so nice breakfast was great

the decor, the service, easy checkin, room size, gym, complimentary hot breakfast

large size of room. full kitchen.

room had a tinge of dirty laundry smell

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

separate coin-operated laundry facilities

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

room was next to the laundry and i heard loud banging when i was settling in

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

laundry room was smelly and wasn't very clean

also, there was a pile of dirty laundry and food right outside my window

also nice to have laundry facilities

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

no tv remote , no detergent for laundry very

shes like maybe it's a laundry fee

that drops off to my office every day morning at no cost laundry onsite and kitchen

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

laundry facility in the building and bbq

laundry facilities were handy

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

everything is provided minus your own laundry

your staff accommodating including the those in breakfast area

breakfast was great - love the location

daughter loved the pool

great hotel. nice bar and pool.

breakfast

the pool was huge and clean which was great for the kids

was in the area to run the boston marathon, so being able to use the shuttle to get the start line and be picked

great pool, great treadmill, great breakfast

pool area was pretty cold.

there was a restaurant/bar, and a pool

cleanliness hall ways laundry room

laundry should be free like other extended stay hotel. dishes should already be in the room.

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

location, and on site laundry facility

roach found in bed nobrefund given was offered coins for laundry room really

laundry is available for 2$ only

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

there is a great laundry facility and the breakfast was good

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

location, laundry room for long term stay

location. laundry on site. pet friendly.

was very quiet, decent price, and kids loved the pool

was very quiet, decent price, and kids loved the pool

i only stayed one night and did not use the wifi or eat at the hotel so i can t rate those

pool was a bit small

do not have laundry facilities, only one elevator working at the time

didn t have a laundry room

no onsite washer, dryer for laundry

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

excellent property. except for a no working laundry everything else was fantastic.

need more laundry machines..

need more laundry machines..

non functional laundry

my room (222) was next to laundry and shook in afternoon due to that.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

it has a guest laundry which we used. staff very helpful.

cleanliness, nice staff, breakfast, gym, laundry facility

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

gym and swimming pool

nice size room and great gym

kids' breakfast is free

near where we needed to go, clean, modern, has a swimming pool, very friendly staff.

waited two hours for order for room service

no breakfast cheap policy

breakfast was included when booking, but did not exist at the motel

easy access and parking

air conditioning was so noisy no breakfast

loud sounds of people in parking lot late at night

laundry was terrible, not a good service, i do not know if this was a one time issue they had

room service

my husband and kids stayed. my kids came back saying how gorgeous it was.

i loved the fact that there was a mini living room and a kitchen in the room!

nice and modern, great bed and shower & fast wifi.

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

you have to walk through the laundry and bar service areas to get to the room

bathroom area was very small and also it doesnt have on property laundry services.

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

we arrived after the kitchen closed, front desk staff was unhelpful, and it was $14 for a naked smoothie and

the parking lot was full

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

the ice machine was not working, no guest laundry- it was taped off with trash bags

the walls were stained everywhere and the laundry room was in terrible condition

the staff laundry room had flooded and thus the whole hallway smelled of mist and mildew

the guest laundry services;great idea loved the fitness facilities loved the pool loved the location

pool, laundry, ice machines all work properly

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

also love the full kitchen in rooms

room my wife and son enjoyed the salt water swimming pool and we all enjoyed the high water pressure of the

no laundry facilities, no safe in rooms

missed laundry services but it was ok.

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

close to the meeting place, good service, nice gym open 24 hours cosy and comfortable nice tv screen bar right

kids loved the pool and swam every day 2

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

wifi would not work first night

wifi in the first room didn t work, but they moved me the next night.

parking lot

the complimentary breakfast was excellent as was the coffee

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

my room was lovely though my understanding from my booking was that i had booked a room with a fireplace

fabulous in every way: the staff, the breakfast, the room and the decor

everything at dinner and breakfast was top shelf

clean. friendly staff. good location. variety of food options available for free breakfast

in room coffe was not good but the coffee downstairs at breakfast was great

room had electrical issues in kitchenette

the pool was out of order when i arrived

booking.com did not communicate that the hotel pool was closed.

good breakfast, there is a laundry room

have to pay extra for breakfast but it is worth it, very good european style (france, italy), bar in the evening

they don t have a room service every day, just every three days, i stay for four days and nobody clean my

they should have in a future, a restaurant that can serve room service.

bar closed early

enough parking and clean this

parking is a bit difficult

great high speed wifi too , so i could get work done in my room

i enjoyed using the gym and had what i needed

love the late check out time

could clearly hear conversations next door - all hours, housekeeping slamming the laundry bin @ 9am daily access

room was next to the laundry room which was very noisy

there was laundry on site, a gym, a pool and a bar/restaurant

desk clerk - 2nd shift; laundry room - both washers doesn t work

while doing laundry machine got broken and took my money)

clean and quiet - laundry

on-site laundry was nice too

dryers in the laundry room are in poor condition

i didn't use the pool or gym or have breakfast but grabbed a cup of fresh hot coffee and looked over a great

nice pool. very nice room and good bed.

the laundry and the tapas restaurant and the location. breakfast was good.

staff was friendly. guest laundry.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

room, i enjoyed the fact that it had a comfortable desk, good wifi, spacious bathroom and a mini kitchen with

breakfast was something to look forward to.my

couldn't find the laundry machines even though there was signage

kids said they can’t believe how it is and not to judge a book by its cover

nice n quiet kids had fun in the pool stores close by and close to highway.

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

gym

cleanliness and available amenities (pool and gym, etc).

was no complimentary breakfast

very clean and loved the fitness center and indoor pool. very friendly staff too.

swimming pool and spa are good maybe a bit warm

they don’t do in pool servicié ud83dude10❌ i have to walk all the way to the bistro with my kids to buy a

price to do laundry was a bit much but i guess since not everyone uses this service it's not a big deal but 2

great price for a suite with a kitchen, very clean and comfortable!

i understand pets are allowed in rooms, but i am allergic to cats and had a slight reaction sitting on the

smelled horrible gym had minimal equipment, room smelled bad so i didn't even bother

there were several kiddie pool party/sleepovers and kids were screaming and running through the halls and the

room location near laundry room and pool very noisy!!!

pool the laundry dryer was broken i didn't know i had to ask for maid service i paid too much for what i got

was a little unhappy that the gym and pool were closed

great breakfast and very clean!

plenty of free parking

liked there was a laundry facility

kids running around banging on walls and doors

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

also the lobby has a bar in it which is always nice

a bar area in lobby and a lot of tvs and sitting area

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass

laundry out of order, apparently for days

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

i also want to use the guest laundry, but was told the dryer was broken

no coin laundry facilities on site

s a laundry on site

i really liked the gym.

the pool was closed due to the rising covid cases.

pool towels are a little small.

enjoyed fitness center and pool

having a free laundry room in the hotel made things much easier

laundry is also available for free and easy to use

the breakfast was decent and free laundry room access

laundry

location, kitchen, free laundry and dryer. breakfast also was very good.

in laundry room and room

we even used the on-site self laundry

location, kitchen, and laundry on site

the room was next to the laundry/maintenance room and the machines were running all night along with this

laundry was not free vendor machines were not in working order loss money to much noise

tons of parking

a quick breakfast bar for on the go

verification page for the wifi was difficult

great location for lexington, friendly staff, good food, decent beds, easy parking.

property is comfortable with lots of parking

size of the room, free laundry, friendly staff, privacy, the bathroom products, and the curtains can make the

very clean and free laundry. the bed was incredibly comfortable.

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

very nice beds. free laundry

hot chocolate and use of a laundry

there was even a laundry room at the hotel

the laundry machines were 4 dollars each

very good breakfast

beds comfy good breakfast

ground floor room and the motorcycle parking

downside of our stay was the lack of laundry facilities within the hotel

loved how clean and convenient the parking was

restaurant/bar could stay open later. room service should be available later as well.

we like the location, free parking, easy check in and out and the suites are awesome.

being able to reserve a time for the pool and gym was also different and great

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

i also had to follow up with the hotel to get my laundry returned

room service presentation

we loved the location, peace, rooftop bar facing harvard.

the lobby was great. friendly staff. awesome fitness center.

clean, comfortable. nice kitchen area

breakfast was a nice touch!

clean and spacious rooms, good breakfast and amenities.

it was clean and had indoor swimming pool

clean, comfortable beds, spacious rooms, nice little pool area and a hearty breakfast

clean, easy parking, fast check in and close to the wedding venue. it was also quiet!

free parking, breakfast and gym

i was on the ground floor but if there was any parking lot traffic, i didn't hear any

everything was great. room was clean and ready for us; morning breakfast was great and fresh.

cozy, friendly, great breakfast, clean rooms and bathrooms.

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

pool and hot tub were great

there was an issue with the wifi that took some time to be resolved.

wifi was rather slow

i used the laundry and it was great

nice gym and pool; basic breakfast; comfortable rooms and bed; great value

breakfast was good.

the pool was open but totally understand why it s closed because of the pandemic right now

comfort wth kids, amenities, cleanliness,staff, and the location had great dining