i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

workout room and laundry facilities very convenient

there is a great laundry facility and the breakfast was good

location, laundry room for long term stay

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry was terrible, not a good service, i do not know if this was a one time issue they had

breakfast, the gym, the pool, the size of the rooms and the comfort

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

entire staff including those in charge of the breakfast, at the front desk and housekeeping were all wonderful

i loved the fact that there was a mini living room and a kitchen in the room!

a lot of the time it sounded like the ceiling was going to cave in due to kids jumping around above us

breakfast was good

i apprecitate the green space nearby and certainly the pet-friendliness

kids cried

were on the gym level (4th floor

laundry facilities and equipment in the lower level were dirty

we ordered room service for dinner and it was very good quality and there is a starbucks in the lobby

after hours bar menu is good as well

convention for kids competition and noisy all day

very good place, with good amenities like the gym and the swimming pool.

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

missed laundry services but it was ok.

no laundry facilities, no safe in rooms

location, price, cleanliness, view, gym

i took my kids to go swimming would not have stayed and would be charged if we did

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

room had a tinge of dirty laundry smell

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

room was next to the laundry and i heard loud banging when i was settling in

good breakfast, there is a laundry room

there was no courtesy bar which is pretty standard in most hotels

did not have breakfast, the kids wanted mcds

niki t the bar was especially great, very attentive

bar closed early

the laundry room is closed

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

wish breakfast was included for free

did not eat the breakfast but my daughter did (24 yr old) and she said it was pretty dry

room was in a very disruptive hall with kids running up and fown the hall, banging against door just very noisy

also, it seems i was next door to the hotel laundry room - it was noisy

free parking, free simple breakfast, free wifi

you sometimes cannot find your wifi

room, comfortable beds, fridge with a small real freezer, good wifi, newly repainted bathroom with hair dryer

the parking was limited

staff was friendly. guest laundry.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

the laundry and the tapas restaurant and the location. breakfast was good.

free wifi, coffee maker & supplies, microwave, and fridge a

knowledgeable staff, clean rooms with comfortable beds, great continental breakfast, and all this in a convenient

was no trash can in the kitchen and i had to ask for one, the coffee pot was missing from the coffee maker,

kids enjoyed the use of the heated pool too

swimming pool & gym & location near legacy boulevard

pool being closed

clean. friendly staff. good location. variety of food options available for free breakfast

was horrendous, no on-site laundry, tv access was extremely limited

not an issue but would like to suggest that a coin laundry for guests would be great.

laundry is worst i ever had in my travel life

no fridge no laundry

none. but if i can make a suggestion, laundry room would be nice.

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

very pleased with the selections you have for breakfast.

we enjoyed having the kitchen and the feeling of home

booking never indicated an extra pet charge would be applied

needs more parking

amazing gym

no wtitten communications in the room about gym, pool,restaurant hours or tv.

see above re the guy manning the gym. check in was slow. coffee machine did not work.

really has everything you need the best gym i ever seen in a hotel racquet ball and basketball great outdoor

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

self service laundry is also a plus but it's not free, costs $6 for washing and drying

everything - room, beds, breakfast, gym, staff

laundry room was very dirty

pool is great- it is warm and just the right size to stretch out with a cool skylight.

we have to pay for breakfast,if i paid to stay here then i shouldn t have to pay for

is marriott - almost everything is perfect (but breakfast

it is very comfortable, the coffee bar is great, and you are in a great location

i could also do laundry for free next to the dining room

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

laundry facility and location

inconvenient if your roommate simply steps down to kitchen for a few moments w/o room key

kitchen/breakfast was very nice

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

very clean and quiet,live that, and the kids love the pool.

the back of the hotel is right on the highway if you want to have drinks on the patio of the bar or lobby

gym had enough to get in a workout, plus they have an indoor pool

this was a pain since their in house bar and grill was closed down and their listed in house

no direction to the floor where the laundry room is located in the building

they also have a nice complementary breakfast

at the bar or tending to it

accessibility to pool and gym

the bar and pool were open/especially for the price the staff was amazing

we love the shared kitchen and laundry facility

laundry facilities available in the basement which is great for anyone on an extended holiday

laundry, ice, and maps were available as well

also they have coin operated laundry which is a massive plus when you're on long holidays

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities

i also want to use the guest laundry, but was told the dryer was broken

laundry room - was located deep in the south side and requires some walking through corridors and

like that they have laundry service but you will need to have quarters ready or 5 or dollar bills to get change

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

they also have a laundry onsite and they serve breakfast daily

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

laundry facilities were handy

everything is provided minus your own laundry

laundry facility in the building and bbq

i was surprised that kitchen staff put that banana plate on display for everyone to see (and maybe eat

convenient location. on site parking. very clean. nice front desk staff

my kids loved the pool. the room was spacious and really clean. modern updated look.

staff were exceptional from check in to house cleaning and kitchen staff

great location clean staff courteous easy check in fitness room and breakfast were great definitely would stay

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

there is laundry facilities and a gym as well albeit very basic

that drops off to my office every day morning at no cost laundry onsite and kitchen

no tv remote , no detergent for laundry very

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

cleanliness hall ways laundry room

roach found in bed nobrefund given was offered coins for laundry room really

laundry should be free like other extended stay hotel. dishes should already be in the room.

location, and on site laundry facility

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

the laundry service is very prompt

first day we didn't have wifi

had a kitchenette in the room but only 1 plate and 2 forks and 2 baby spoons

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included

we arrived at the hotel around 5:00-5:30 on a saturday and the bar & grill associated with the hotel was closed

gym is limited

the bar was great

gorgeous, clean, looked very high end. staff were great. pool was wonderful.

if the room service was up and running

too many cost extras including parking, wifi, and even the program guide for the tv

excellent property. except for a no working laundry everything else was fantastic.

need more laundry machines..

non functional laundry

my room (222) was next to laundry and shook in afternoon due to that.

didn?t have laundry bag

laundry room was smelly and wasn't very clean

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

laundry room smelled horrible

also, there was a pile of dirty laundry and food right outside my window

also nice to have laundry facilities

do not have laundry facilities, only one elevator working at the time

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

no place to do laundry

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

didn t have a laundry room

location. laundry on site. pet friendly.

i like the food bar downstairs good choices reasonable cost

the pool was very small.

pool was a bit small

clean, comfortable beds, ample parking, microwave in the room, nice tv, wifi was good.

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

the gym is very small

spacious, tidy, clean, facilities, equipment and the world cup shuttle bus!

great facilities, location. shuttle service

it has a guest laundry which we used. staff very helpful.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

cleanliness, nice staff, breakfast, gym, laundry facility

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

i also had to follow up with the hotel to get my laundry returned

room service presentation

the lobby was great. friendly staff. awesome fitness center.

we loved the location, peace, rooftop bar facing harvard.

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

in house laundry was super useful

the coin laundry was clean and available most of the time

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

had laundry facility which was great

while doing laundry machine got broken and took my money)

could clearly hear conversations next door - all hours, housekeeping slamming the laundry bin @ 9am daily access

desk clerk - 2nd shift; laundry room - both washers doesn t work

there was laundry on site, a gym, a pool and a bar/restaurant

room was next to the laundry room which was very noisy

they had laundry facilities

the location. that laundry was onsite and affordable.

has indoor heated pool, gym, laundry facilities

service for food was not good. the gym space was not good . pool was not working

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

also laundry facilities on 8th floor are very helpful for guests with a longer stay

the onsite laundry and gym were a great added feature

we didn t use it, but if we need to do laundry it was available and maintained

if you are near the laundry room you can hear the washers on

laundry very useful

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

pile of laundry and trash in the hallway when we arrived

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

no laundry machine, parking is expensive

the laundry facility where perfect

no do it yourself laundry

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

if you are a hotel you really should have a laundry room

we also enjoyed the outside space for a drink in the evening just outside the bar and the servers in both the

refrigerator packed with overpriced bar stuff

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

i wish the bar had been open later than midnight.

no room service but light complimentary breakfast was nice and easy

room service took too long.

the pool is lovely- even in freezing cold weather as it s heated

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the wifi didn t work very well. i had to use my phone s data to connect.

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

no guest laundry or pool

great spot with a nice bar attached with great food and service.

free gym included in room rates

kids running around at night

comfortable beds, clean, easy parking

also no laundry

my son went to the gym, the machine made a noise , then the night staff shouted at my son who is a customer in

the hotel is pet friendly, has a good location that s close to everything. staff is nice too!

called ahead to make sure they knew we were bringing our pet in case a specific room needed to be held, they

shuttle should be available additional hours

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

no laundry room

restaurant food was too expensive. laundry service was too expensive

have a severe dog allergy and i am asthmatic, pet friendly hotels are a great thing, just wish they had a few

they provide early check in and late checkout, people are very nice as well.

laundry facility

laundry facilities for guests

was not expecting basically a full kitchen

i particularly like that there is a door that separates between the living and kitchen area, and the bedroom

was great, loved the set up of the room, kitchen well equipped

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

didn t have room service

no room service, no mini bar, no room cleaning

there is free wifi

no restaurant or room service.

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

restaurant staff including room service person were all very wonderful

water, tea and coffee bar was very appreciated

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

room service and maintenance were kind

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

laundry: you need to pay for a load of wash ($2

the fitness room open 24hrs, the self service laundry room are plusses

i never recommend to have kids there 2 dishes etc

everything looked brand new, comfortable beds, nice size kitchen, and bathroom as well

kitchen amenities included a stovetop, stainless steel appliances and dishwasher

additionally you advertise laundry/pressing service, but again, no

the breakfast was okay but could ve been better

excellent location. great breakfast. friendly helpful staff.

the staff was so nice and helped us get an early check in

room service charge was too high9 $

it is very unfortunate for such kind of classy hotel, no gym and no laundry facilities

at walking distance very welcoming and pleasant staff big room very convenient for family and pet friendly with

i wish there were more american food options through room service

little thinks: they fid not have gluten free bread and the continental breakfast was very limited

bed really comfy, free wifi and really helpful staff

laundry

there are self service options: hydration stations, microwaves, laundry room for guests

the next best part was the guest laundry and super comfy beds

they also have a nice laundry room for guess

ice machine on 2 floors not working. finally went to bar for ice.

very nice and clean house with a kitchen

the room and gym were clean and comfortable, the breakfast was awesome

nice, modern rooms with comfy beds, good wifi, and very quiet

pleasant people, very nice and helpful at reception and in the restaurant / bar area

wifi was good

and the bar signage was funny

laundry service was not available. bed was small. wifi was not stable.

it would be very helpful if there was a coin laundry

laundry room

no laundry

location was great- within walking distant to many boston restaurants, grocery, playground for kids

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

great staff and nice on site gym

great location, great room, lovely staff, loved the gym too.

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

i didn t use the hotel bar or restaurant but they were busy

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

breakfast was grossly over priced. room and service was excellent.

did not indulge in breakfast

the pool was great

breakfast was a little pricey

careful if sending any laundry as takes longer than they say

laundry bag in room

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

laundry service is good

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

good location close to everything, restaurants in walking distance, friendly staff, laundry

no proper laundry service, only service

nightly fees(30$/night) to use the wifi and gym and pool(closed)

clean room, pool, close to metro and prudential center and a fountain where kids had fun

the laundry room was occupied all night, and no one there to remove their clothes.

half of the laundry machines are out of order

we didn t have time to use pool but it looked nice

ample parking

the rooms are clean and fully equipped with a kitchen and everything you need

spa was terrific. room service very good. staff throughout the hotel were outstanding.

the gym is super.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

spa was terrific. room service very good. staff throughout the hotel were outstanding.

due to covid there is no bar and restaurant, not their fault. you can still have room service.

no in-house laundry service

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

on top of that, the internet didn't work after new years, and they had no laundry available either

early check in

returning home from a week in europe, nothing could beat the plush pillows and strong (free) wifi

i wish there was self laundry service

laundry was very starchy and was unable to use the washes in the shower due to the caps being

we needed to do laundry and there were machines we could use

used free laundry to dry clothes stood out in snow at patriots nfl game

no complimentary wi-fi, laundry prices seemed exorbitant

bar and restaurant were both well staffed and we had great cocktails and food was good

wifi was free but very slow. i turned off the wifi on my phone just so things could load.

wifi got a bit slow at times.

they accommodated an early check in--thank you

the gym facility was small but well-equipped and very nicely maintained

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the gym is too simple

it would have been nice to have a bigger gym.

stated there was a laundry, however there wasn't

bit expansive imo no parking, can park across the street for 40$ for 24h a guest laundry facilities would have

soaps, wish i had a little plastic laundry bag for dirty clothes

no self serve laundry nearby.

wanted a place for laundry as we were on an extended trip, everywhere says they have laundry even signs at the

no laundry bag was provided

also, you can use laundry service if you pay 10 dollars per a bag

great location, flexible check in and laundry service.

was great the bar the staff the food my room was great

wifi on the 5th floor.

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

had laundry done by outside service

no coffee maker in the room. no laundry bag.

did not have breakfast

i think the people who were before me had a pet, and it wasn t cleaned well enough, so when i was in bed i

super cozy atmosphere, truly delicious breakfast and very friendly staff

breakfast was excellent and tasted great

comfortable rooms and bedding. great breakfast included. close to the kendall/mit station

nice outdoor area for breakfast

we attended the red sox game (as we arrived before check in time), to providing a delicious warm breakfast

the space of the room - the friendly staffs - laundry

good facilities (gym, laundry room) and the staff was super nice and helpful

big room and laundry facilities

however we love the gym and the convenience of laundry facilities

easy to access to the parking at the back and the laundry room located at the 2nd floor is quite helpful; it

the wifi was inexistent in my room.

the parking.

extremely loud parties going on in parking lot

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

wish it has better security and more parking spots

breakfast in the oak room was great - best pancakes ever!

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

i wish i had known about the dog as we are not pet people

a bit aged, can use a facelift why are all boston hotels so expensive? wifi not free

breakfast options were different

used the hotel laundry service which ended up disastrous

disappointed with the laundry, so small and dirty. and no breakfast provided.

staff, clean room fast and simple to use room service

gym could be better equipped

room service has changed

excellent service and wonderful breakfast .

good but not remarkable breakfast with excellent staff

room service cooking soup that warmed my stomach

wifi

beautiful hotel with an excellent pool, spa, and restaurants.

in house restaurant/bar. having room service.

good breakfast very nice quite environment excellent place if you ever want to get away relax

room service. the food was very good, along with the convienence

immaculately clean, amazing staff. great breakfast, very welcoming and helpful.

the pool area is downright beautiful

laundry and dryer machine is free

liked the location, facilities including the gym and games room and free laundry for guests

they have housekeeping every days the place is well secured, laundry facility and a gym.

the washing machine also broke down and we could not do our laundry

also a big plus that the hotel has self-service laundry

laundry facilities available

nice to have laundry facilities and the breakfast

our room was close to the laundry room and we were smelling cleaning supply

clean, not cluttered, lay out was good, easy to find gym, ice, etc

convenient location, great value, clean room, nice facilities including a small pool

liked there was a laundry facility

this is a minor issue, with plenty of food delivery all around, and the microwave at the snack bar in the lobby

also, i got a good workout at the (albeit very small) gym

also the lobby has a bar in it which is always nice

we had a broken dresser. couldn't connect to wifi

bathroom door did not close all the way, no privacy. no laundry facilities. no parking.

perhaps adding a laundry service on site would make it better

they don t have laundry room

we were overcharged for a laundry service but it was alright

room location was in front of laundry room - all night long the doors of that room were opening and closing