the wifi connection in the room was terrible.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

old & no laundry.

nice clean room. friendly staff. nice breakfast.

great place, clean, excellent breakfast

excellent beds. great breakfast. perfect for family with kids.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

my kids were very upset about that

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

laundry facilities available

our room was close to the laundry room and we were smelling cleaning supply

nice to have laundry facilities and the breakfast

gym

chose this one because they had a gym

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

extremely loud parties going on in parking lot

the wifi did not work the entire 10 days i was there

there was water damage in the wall by the kitchenette with bubbles in the wall

needed to be mowed, the front desk was even old, there dips on the 2nd floor you could see from parking lot,

no guest laundry or pool

it was modern, had a gym and included breakfast

proximity to shopping and colleges. breakfast buffet was bountiful. large dining area.

loved the fact there is a bar and good dining place, great coffee in the morning over all i would stay there

great spot with a nice bar attached with great food and service.

laundry facilities for guests

laundry facility

pet friendly but very clean.

the gym is good with lots of machines, free weights, and barbells. open 24 hours to use.

an extended stay environment, the breakfast was amazing

comfy bed and pull out couch. love having a kitchen. clean and nice staff.

breakfast ends at 9 am, that is very early to end breakfast.

i also would have liked a grab bar in the shower as the floor of the shower was slippery when wet

the breakfast was spectacular, the cleanliness was superb, and the entire property looked brand new

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

breakfast far exceeded our expectations

breakfast was good

breakfast ended at 9:00 a

bag for laundry

kids and a baby

decent gym

breakfast buffet very good compared to other hotels very large gym

made bathing kids more challenging

no laundry

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

to have to pay for wifi

wifi wasn't free

wifi should be made free.... the water pressure is too low of the shower and wash basin

quiet despite nearby pool area and laundry area

it had a laundry room

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

i go to put the kids to bed, and the pull out bed is broken

kitchen had a loose faucet and a broken towel rack in

it has everything we need-laundry, food, kitchen, gym

bathroom and kitchen facilities were excellent

great coffee and breakfast

was tattered, breakfast was minimal, window shade not working, unheated pool room, no glasses in bathroom, dirty

the room was spacious and had a full kitchen, great water pressure in the shower, and the couch was super comfy

loud sounds of people in parking lot late at night

no breakfast cheap policy

easy access and parking

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

breakfast was included when booking, but did not exist at the motel

you have to walk through the laundry and bar service areas to get to the room

bathroom area was very small and also it doesnt have on property laundry services.

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

laundry on site was important as we were there for a lacrosse tournament

free laundry powder and dryer sheets as well as the staff

there are laundry facilities on site

room they assigned was loud next to laundry mat for the entire hotel

it also has a very nice gym and open social area

was good, bar was nice

wifi only seemed to be available if you're a hilton member

hockey however the children then started running around other areas of the hotel including the gym

it also has a restaurant with room service so you don t have to go out to eat

also the gym and pool area were great

large laundry room

our room was across from a noisy industrial laundry for the facility

same for laundry, make sure to bring your own detergent, none for sale in the hotel

work properly leading to the ruin of some food, the drain stopper in the bathroom was stuck, no laundry soap,

laundry availability, friendly, helpful staff.

gorgeous, clean, fancy room & bathroom! delicious hot breakfast buffet & elegant lobby area.

convenient location. on site parking. very clean. nice front desk staff

more thought about it and give out more than a bagel with cream cheese, yogurt, juice, a granola bar and a fruit

free breakfast with variety of options

and answered everything, including changing from a 2 queen room to a 1 king and having an early check in

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

laundry room was smelly and wasn't very clean

laundry room smelled horrible

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

also nice to have laundry facilities

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

they didn't clean our rooms and breakfast wasn't good

excellent breakfast

ev charging for our car

no bath robes, swimming pool water is a little murky.

no direction to the floor where the laundry room is located in the building

the breakfast is not amazing.

accessibility to pool and gym

no meat at breakfast buffet.

the gym the pool. the bigger towels for us plus size girlies.

we took advantage of the gym and the laundry facilities

laundry was expensive too

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

the parking, we could never find a space

the way street kids come in and try to get free breakfast

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

no self-service laundry, shower pressure was weak, and started in a damaged room.

there is no laundry facility for guests

no laundry

i wish the pool was heated. the temperature was very cold

gym has very limited options

staff. cleanliness. breakfast. checkout at 12. showers. overall great experience.

kids running in the hall

hockey kids staying there were running around the halls yelling & banging on doors

was king deluxe room had no small kitchen

the gym. treadmills had noises when walking.

we picked this hotel because of pets allowed.

buffet breakfast was nice and i really enjoyed dinner at the restaurant

your staff accommodating including the those in breakfast area

breakfast was great - love the location

loved the well stocked kitchen

great staff, very clean and comfortable room, nice breakfast. would happily stay there again.

the facility and suite was great. the breakfast was very good.

indoor pool was clean

the location was very good. also a little kitchen area.

that drops off to my office every day morning at no cost laundry onsite and kitchen

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

there is laundry facilities and a gym as well albeit very basic

shes like maybe it's a laundry fee

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

laundry facilities were handy

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

laundry facility in the building and bbq

guest laundry

laundry facilities and equipment in the lower level were dirty

the setup was very confusing the toaster was next to omelet bar so you couldn't use the toaster if people were

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

great lobby bar too

room service breakfast was delivered 15 minutes later than the *end* of the 15 minute

location, and on site laundry facility

cleanliness hall ways laundry room

laundry should be free like other extended stay hotel. dishes should already be in the room.

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

roach found in bed nobrefund given was offered coins for laundry room really

location. laundry on site. pet friendly.

clean, dog friendly, ample parking, seems safe

staff were helpful and pleasant, especially the 2 women who made drinks and served food at the bar on saturday

the pool was too cold to swim in.

cleanliness quite free parking

the dryers were all out of service so i could not do any laundry.

laundry room excellent

breakfast, laundry facilities, pool

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

like everything, from the reception, cleanliness, breakfast, bar, and gym, and the atmosphere is very pleasant

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

clean, gym was good enough to get a workout in

breakfast clean

great location, close to highway, super clean, good breakfast. would highly recommend.

breakfast was exceptional considering it could have just been coffee and muffin

do not have laundry facilities, only one elevator working at the time

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

no place to do laundry

it has a guest laundry which we used. staff very helpful.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness, nice staff, breakfast, gym, laundry facility

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

need more laundry machines..

excellent property. except for a no working laundry everything else was fantastic.

non functional laundry

laundry

laundry underneath my bedroom was very loud too

had pool, fitness room and laundry

the self service laundry was out of order for the 3 nights we were there.

pool area and hours of operation were amazing

discovered dirty laundry (2 items) from a previous guest at the bottom of the window drapes when i opened the

i could feel the bar from the sofa in my back

this property does have nice and ample parking all the way around the building

great location with lots of parking

am 79 years old and had problems with hooking up to wifi, no information in the room

there is a coin-operated laundry room on site

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

booking. com photos need updating to remove bbq and laundry, as not present now.

room was next to the laundry and i heard loud banging when i was settling in

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

restaurant not open no breakfast no laundry on premises

clean rooms, good room service, staff very accomodating

room was very clean with spotless carpets and well kept interior

pool and cookies

i also wish that there had been more in-room coffee in case i hadn't wanted to splurg on room service

fire in laundry room and stairwell door for exit was blocked

and the gentleman who checked me in was busy doing laundry

property has plenty of parking and guest washers and dryers are in good condition and odor free

really in no wifi

would have been nice to have some juice as an option for breakfast

laundry bin and full of towels

laundry on site

could see their desk , laundry room and fans from lobby

also, the laundry room, which is right at the front desk, had the door open so that you could see right in

didn t get to use the laundry but it looked nice

nice laundry bag in elevator

breakfast was a bit below average for hampton inn and the free wifi was terrible, but that tends to be the case

it was my destination was a bit farther but your hotel is pet friendly & that was my priority

was clean, the staff was friendly, breakfast options were fantastic and we liked that you had a pool

on site breakfast was very good

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

parking situation is that the cars from two hotels share one parking lot

i had to drag my 3 young kids out to a diner both mornings

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

pet friendly

room my wife and son enjoyed the salt water swimming pool and we all enjoyed the high water pressure of the

the walls were stained everywhere and the laundry room was in terrible condition

the staff laundry room had flooded and thus the whole hallway smelled of mist and mildew

the guest laundry services;great idea loved the fitness facilities loved the pool loved the location

the ice machine was not working, no guest laundry- it was taped off with trash bags

pool, laundry, ice machines all work properly

we we're able to enjoy the pool area with our grandchildren, that we we're there to visit

location, cleanliness per friendly, breakfast, gym.

breakfast was very good a wide variety of items to chose from

staff is wonderful, and the breakfasts were fresh and hardy

i loved that i got to book both the fitness room and swimming pool for personal use without having to use the

laundry room and fitness room perfect! bravo!

hot lint filled air from the hotels commercial laundry vent blowing on the parked cars resulting in free snow

friendly check-in, ample parking, adequate wi-fi, on site laundry, quiet during the week.

like that it had laundry facilities

i don't use cooking facilities it's nice they have them available; i use the fitness center; laundry facility

the hotel is well situated for sightseeing in the area and car parking was easily available

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

quality was terrible it s not the artistry on the green food that you get for room service and even the food

breakfast was delicious

complimentary continental breakfast was exceptional

workout room and laundry facilities very convenient

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

location, laundry room for long term stay

there is a great laundry facility and the breakfast was good

laundry is available for 2$ only

room service

ordered room service

friendly staff, nice clean rooms, attractive lobby, good breakfast, convenient location.

was put in a room 164 under the gym

room service: very limited menu selections,numerous items overpriced

laundry was terrible, not a good service, i do not know if this was a one time issue they had

stated earlier, there was an extremely bad stench from pets, urinating all over the carpets

the breakfast was excellent.

i wish the pool was heated.

breakfast, the gym, the pool, the size of the rooms and the comfort

couldn't find the laundry machines even though there was signage

room smelled like a gym though

far for the price, easy to downtown boston have a pool that my kids loved quiet rooms

kids at pool in the early am

kids said they can t believe how it is and not to judge a book by its cover

no laundry facilities, no safe in rooms

missed laundry services but it was ok.

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

kids live in newton, so this hotel s location is pretty much perfect

the gym is 24 hours which is great

also, it seems i was next door to the hotel laundry room - it was noisy

clean, staff are nice, the car is protect with the underground parking

wifi was troublesome for my devices.

parking garage was nice as well as the location . great coffee and good price .

parking lot was a bit small but i think they had extra parking off to the side

very clean and new with nice pool and gym

pool too small

very clean and new with nice pool and gym

also used the indoor pool

laundry was not free vendor machines were not in working order loss money to much noise

location, kitchen, and laundry on site

the laundry room was filthy with only two dryers working and sombody went thru my clothes in the

there were a lot of stores nearby within walking distance and laundry facilities downstairs

the room was next to the laundry/maintenance room and the machines were running all night along with this

downside of our stay was the lack of laundry facilities within the hotel

large clean room, friendly staff, free parking, many restaurants with walking distance.

nice bar in lobby

pool, and no hottub

wrong wifi code printed on room card holder delay in addressing a minor plumbing fault

there is a laundry room on the first floor

very clean and free laundry. the bed was incredibly comfortable.

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

friendly staff. hot beverage always available. free laundry, and exercise room.

laundry room access is definitely a plus when travelling with kids however the fact that the staff

it has a nice hot breakfast buffet and even laundry facilities on site

having free laundry facilities is a fantastic amenity and having a laundry basket in the room was a wonderful

only half of the washers in their laundry room worked.

laundry is also available for free and easy to use

room service was quick and the food was good

everything is clean and the pool is finally open again

bar tender karen was awesome - we had a lot of fun bantering with her - it was a great experience

second night there no room service

tons of parking

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

pool, laundry room

grateful for a late check out time

rooms are always clean , pool is a great bonus just all around always a great experience

the lobby and fireplace

laundry is worst i ever had in my travel life

not an issue but would like to suggest that a coin laundry for guests would be great.

none. but if i can make a suggestion, laundry room would be nice.

was horrendous, no on-site laundry, tv access was extremely limited

no fridge no laundry

i used the laundry and it was great

mall next door and salt water pool

many of the hot breakfast selections ran out about fifty minutes before the end of breakfast and there were

the pool was open but totally understand why it s closed because of the pandemic right now

breakfast was good.

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

all new very nice. breakfast was an a+.

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

loved the pool, breakfast, full size kitchen and partial living room in our suite

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

no guest laundry facilities

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

have liked to use the gym

pool and fitness room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

laundry room

super friendly staff; very clean facility and outdoor pool area; comfortable beds.

the gym has dumbbells with different weights

went for a walk and noticed a person sleeping/living in their car in at the far end of the parking lot

i was able to do laundry! pool was great and room was amazing!

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

limited laundry facility and one of the 2 dryers would not dry

i was told it was the laundry room which isn t even near our room

did not gave more on request, answer was all towels were in laundry

there was a gym and laundry facility on the property which would have been great

gym, laundry, great breakfast, atm, kitchen in room, well furnished

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

there s also a laundry room which we had to use and dry our clothes cause it rained on us during the football

the laundry facility is great

good breakfast, there is a laundry room

good gym and excellant breakfast

they don t have a room service every day, just every three days, i stay for four days and nobody clean my

on floor and then discovered on last day all the water bottles on offer were in the fitness gym

they should have in a future, a restaurant that can serve room service.

laundry room / microwave

breakfast did not taste good at all

pool was dirty

the room is perfect for a family with 2 adults and 2 kids.

swimming pool water could be warmer

the laundry and the tapas restaurant and the location. breakfast was good.

staff was friendly. guest laundry.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

comfy room excellent breakfast

stove broken and kitchen cabinet doors missing in 1st room .

very clean rooms complimentary guest laundry

i love the gym and my daughter love the pool

kids running loudly through hallways at night

the indoor pool is a plus b/c of rain, kids loved it

kids did not like them at all

was told twice by the front desk that each of the four floors had a guest laundry room

noticed several dogs in the hotel. what is your pet policy? we prefer to have pet free rooms

bill that was slipped under our door i realized we were charged three times the amount for the pet

was phenomenal and went out of her way to help me with getting the food up to my room for the kids

we love the pool and hot tub and how clean it is, and regulated with covid

laundry out of order, apparently for days

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

laundry room - was located deep in the south side and requires some walking through corridors and

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

no coin laundry facilities on site

room wasn't cleaned well food on floor, found dirty laundry in closet

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

they had an indoor pool and hot tub, a laundry room, a cooking grill

with family and my two kids

pool was a big plus so our kids could relax with their friends

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

plenty of parking spaces

kids running in hallway

breakfast was yummy. great selection. convenient location. enjoyed the variety from day to day.

breakfast was excellent. fresh fruit not canned. lots of options.

clean, comfortable, quiet, great staff especially the breakfast lady and house keeping

you pulled i to the parking lot there was a sign covering up an old hotel chain name, windows that had screens

i did not use the gym but walked by it and it looked nice

breakfast was very basic and nothing got my attention

but only because we had spent a month in thailand and a better hotel for 30 days & hot cooked breakfast was

went to the pool at 9:30am and they were out of towels and said it would be an hour before the laundry was done

put me in a room that was above the laundry, which shakes the room and is very loud

parking was close by

they did not offer room service daily and i had to ask to replenish towels

leominster for a gymnastics meets

location and wifi

the beds and pillows are amazing, the pool and bar are next level

indoor heated pool and gym

convenient location and plenty of parking

wifi wasn't so good.

guest laundry; breakfast; pool; proximity to my destination

of policing hallways of unattended running loud scoccer team kids about age of ten

had kids running up and down till midnight

breakfast could have more options

the pool was packed with about 25 kids, but it is a pretty small pool

i also had to follow up with the hotel to get my laundry returned

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

the lobby was great. friendly staff. awesome fitness center.

room service presentation

we loved the location, peace, rooftop bar facing harvard.

the laundry room is closed

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

did not offer complimentary breakfast

gym and pool not being open, but i understand due to covid it wasn t we still enjoyed my stay

i didn't like the fact that i had to pay for breakfast

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

late check out and my room to have a working tub

the rooftop bar and lounge was absolutely amazing

but the excellent service, location, amenties such as the gym and shuttle, not to mention the amazing chocolate