i used the laundry and it was great

was comfy, wide variety of television and entertainment on the tv, pool and hot tub were relaxing and the staff

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

we were very glad to be across the parking lot from the mall, so we were easily able to get a little christmas

free parking on site

location, kitchen, and laundry on site

the laundry room was filthy with only two dryers working and sombody went thru my clothes in the

in laundry room and room

the room was next to the laundry/maintenance room and the machines were running all night along with this

quit, clean, had laundry and is close to everything!!

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

friendly staff. hot beverage always available. free laundry, and exercise room.

very nice beds. free laundry

very clean and free laundry. the bed was incredibly comfortable.

property is comfortable with lots of parking

no restaurant open or room service in off hours

parking for the hotel was convient

bar tender karen was awesome - we had a lot of fun bantering with her - it was a great experience

parking was easy

having free laundry facilities is a fantastic amenity and having a laundry basket in the room was a wonderful

only half of the washers in their laundry room worked.

having a free laundry room in the hotel made things much easier

nice room and very clean buildind, also free laundry available

laundry is also available for free and easy to use

downside of our stay was the lack of laundry facilities within the hotel

very nice room (it was a room with a small kitchenette

didn t use the gym facilities but they seemed a bit lacking

smallest pool i have seenud83dude00

pool size was small

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs

good laundry facilities at a very low cost downstairs

pool, laundry room, very cosy outside sitting area and

gym, laundry, great breakfast, atm, kitchen in room, well furnished

there was a gym and laundry facility on the property which would have been great

very clean rooms complimentary guest laundry

i love the gym and my daughter love the pool

wish the bar and restaurant were open but understand current pandemic issues.

very happy that there was a way to book the pool for the kids so they got a break

kids running loudly through hallways at night

did not gave more on request, answer was all towels were in laundry

i was able to do laundry! pool was great and room was amazing!

limited laundry facility and one of the 2 dryers would not dry

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was told it was the laundry room which isn t even near our room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

laundry room

in the pool was not clear and it looks like non residents people even with casual dressing has access to

charges on car parking

not enough towels left out by the pool.

couldn't find the laundry machines even though there was signage

the wifi was really slow and there was not enough towels by the pool

cheap on bus line decent breakfast indoor pool and gym

kids got food poison from mcdonalds next door, 3 of them ate mcchickens and got sick right away

carpette in the dining room was dirty. wifi sometimes cut.

we had dinner and breakfast at artisty and both were delicious

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

my room was lovely though my understanding from my booking was that i had booked a room with a fireplace

breakfast was delicious

quality was terrible it s not the artistry on the green food that you get for room service and even the food

if they had laundry facilities and the price is one so high i would have stayed there

lack of things in the room like laundry bag, electric kettle

room felt like it was a half mile from the desk and located across from the laundry and cleaning staff

commercial laundry room is washing sheets every night, the noise sounded like a helicopter, the floor kept

room was next to the laundry and work area and was loud from the workers talking and setting up

onsite laundry facilities

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

some of the corridors and the laundry need refreshing, maybe more light or new carpet

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

they have a kitchen efficiency to use.

is a pet-friendly hotel, and people who bring pets may be charged a fee

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

great option for pet-friendly!

kitchen

available the next day and made plans accordingly- then we got back from breakfast to find the kitchen open and

laundry facilities great

room smelled like dirty laundry immediately

small exercise room and laundry (cheap

most the gym equipment didn t work. the tv didn t work either.

products for breakfast, noone wiping tables as people left to keep breakfast turnover cleaner, wifi slooooow,

no laundry service

no laundry facility on-site rooms are kinda small

us the worst room available next to the laundry, pool & gym

our roo. was across from the laundry room and we could hear the night shift staff talking

breakfast and free wifi was great

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

laundry machines broken

room was very accommodating and the kitchen was very well stocked with cookware, plates, glasses, utensils

for a pet should be noted before you book of the fee charge

the kitchen staff was rude. they started arguing doing breakfast time

the room were spacious and bed comfortable they had a kitchenette

parking

great laundry room as well

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

plenty of parking space. nice laundry room.

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

booked for the pool, but the water was cooler than bath water and a bit too cool for me

loved everything including the pool area

we spent 4 nights and each breakfast was very very good

was a pile of used laundry on the floor outside our door; more piles of used laundry in the hall

rooms were very clean, they had a heated pool for the kids and bar for adults

the restaurant and gym facility

the pool made it feel like we were in a

clean and lovely staff with great parking

hard to get out of parking lot due to traffic . no laundry facility

no laundry facilities

i wish they had a laundry room; it would have made my stay even better!

missed having a guest laundry to catch up.on washing

laundry

early check in made it possible to get lots of rest after several nights of little to no sleep

we had a great time. the kids loved using the pool.

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike

accessible bathroom needs to have better non-skid coating on tub and a safety grab bar along the long wall and

our room was clean and comfortable and my wifi worked immediately

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

no guest laundry facilities

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

poor wifi

friendly staff and swimming pool

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness, nice staff, breakfast, gym, laundry facility

it has a guest laundry which we used. staff very helpful.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

no onsite washer, dryer for laundry

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

no place to do laundry

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

do not have laundry facilities, only one elevator working at the time

location. laundry on site. pet friendly.

for the price it was great. lounge area was very nice and the staff was good with kids.

the gym

hotel had a coffee bar with starbucks coffee

the pool was very small.

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

non functional laundry

didn?t have laundry bag

need more laundry machines..

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

cleanliness hall ways laundry room

roach found in bed nobrefund given was offered coins for laundry room really

location, and on site laundry facility

laundry should be free like other extended stay hotel. dishes should already be in the room.

the gym. treadmills had noises when walking.

wifi

there is a food tray with food and sensors that made me nervous with the kids

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

the bar was great

laundry room was smelly and wasn't very clean

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

also, there was a pile of dirty laundry and food right outside my window

laundry room smelled horrible

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

shes like maybe it's a laundry fee

that drops off to my office every day morning at no cost laundry onsite and kitchen

there is laundry facilities and a gym as well albeit very basic

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

guest laundry

everything is provided minus your own laundry

laundry facility in the building and bbq

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

laundry facilities were handy

there are self service options: hydration stations, microwaves, laundry room for guests

the next best part was the guest laundry and super comfy beds

laundry

they also have a nice laundry room for guess

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice,

gym was not crowded

beds super comfortable. room very clean. loved having the gym always available.

when kids are running up and down the hallway at night

there was a bar in the lobby but it never appeared to be open or serving ?

not enough cable channels, but it was okay because the kids had their ipads

no laundry facility

no laundry service

the gym had all broken equipment and was not usable

breakfast that is important when your catching rest and limited time

breakfast was ok, and had a bar and pool

no direction to the floor where the laundry room is located in the building

the bar tender/ restaurant staff were fantastic

no in room water- only tap water or gym water fountain(no complimentary water bottle) our window wouldn't open

clean, modern, easy on and off main thruway, everyone very nice and accommodating, wonderful breakfast

the gym & pool

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

make coffee but looks like most hotels in usa doing the same i am not sure the paper role for the kitchen smell

the kids loved the breakfast, there were plent of options

there was unfortunately no breakfast due to covid-19

lots of kids who are overall rude (but that is the fault of the parents)

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

you have to walk through the laundry and bar service areas to get to the room

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

bathroom area was very small and also it doesnt have on property laundry services.

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

guest laundry not provided

i liked my room, 24 hour gym access, location was good

also no laundry

the place isn't 4 star quality, just has the 4 star boxes checked: newspaper/check, small gym/check, in room

noisy location on the roundabout. not clear on website that room service is not available.

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn

it s also pet friendly and there s a wonderful off-leash park

separate coin-operated laundry facilities

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

there is a coin-operated laundry room on site

room was next to the laundry and i heard loud banging when i was settling in

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

also, it seems i was next door to the hotel laundry room - it was noisy

you sometimes cannot find your wifi

location and price were good. also free parking.

no breakfast served, but duncan was nearby. great to have covered parking free.

free parking, free simple breakfast, free wifi

no spa, rather expensive, the bar is not open during the day

to accommodate breakfast room service at 530am

no room service, no mini bar, no room cleaning

no room service and restaurant closed early for breakfast and dinner

good location good gym

i've stayed at others in which the pets were all relegated to the ground floor, do you have any non-pet floors

breakfast was not great. missing bread and some other things.

the staff was so friendly, breakfast was amazing, and the room was very clean

staff is excellent, like the daily breakfast.

clean comfortable room. good breakfast . fast check-in and check-out

the laundry facilities were very useful

shops and facilities around the hotel and great laundry facilities

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

breakfast was great, but most of all the room was really comfortable

location was 10 minutes from city center of boston, continental breakfast was good, gym was

the location from the metro laundry facilities rooms in itself quite big and comfortable

we really enjoyed the bar and pool

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

really enjoyed our stay especially the kids because they have an indoor pool

the hotel was super clean except the pool being kind of cloudy

no fridge no laundry

laundry is worst i ever had in my travel life

not an issue but would like to suggest that a coin laundry for guests would be great.

none. but if i can make a suggestion, laundry room would be nice.

was horrendous, no on-site laundry, tv access was extremely limited

also a big plus that the hotel has self-service laundry

beautiful and spacious hotel with a wonderful restaurant, gym and laundry room !

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

they have housekeeping every days the place is well secured, laundry facility and a gym.

a big plus for the free diy laundry service

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

breakfast without roasted potatoes!

room well laid out, comfortable, great work space and kitchen--------very close to downtown boston and cambridge

stayed with 4 kids and myself

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

no laundry facilities, no safe in rooms

missed laundry services but it was ok.

the gym was nice

parking and pool

laundry service was very efficient 4

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

my flight arrived early and i requested and obtained early check in

the wifi didn t work very well. i had to use my phone s data to connect.

no do it yourself laundry

if you are a hotel you really should have a laundry room

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

wi fi didn't work couldn't open the room bar (but didn't care)

i know that the reception told me where to refill water but i only remember in the gym

have to ask for clean laundry 24 hrs in advance

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

there could be more laundry facilities.

you can purchase laundry soap at the lobby

free laundry machines and comfortable beds.

it has everything we need-laundry, food, kitchen, gym

acres of free parking. breakfast was very good.

the pool is great

selection of breakfast , friendly and helpful staff, clean and comfortable room - value for money

it has everything we need-laundry, food, kitchen, gym

laundry room is relatively expensive compare to other hotels of the same range were we've been.

ok, so place was ok, laundry on site, but didnt use it,,,, but after all that

a guest laundry room

it was also nice to have laundry on-site

policy and still took our money and did the booking we drove 10 hrs and wasted another 2 hrs with kids in the

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all

there is an onsite coin laundry, bonus

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

they also have a laundry onsite and they serve breakfast daily

laundry out of order, apparently for days

accessibility to ice, room service, and a more equipped room.

the breakfast and pool , sleep

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their

the hotel is beautiful and well-kept. pool was fantastic and the property was nice all around.

travel using train lines within walking distance, indoor pool is located on the second floor and gym as well

restaurant staff including room service person were all very wonderful

no restaurant or room service.

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

i also had to follow up with the hotel to get my laundry returned

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

we loved the location, peace, rooftop bar facing harvard.

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the breakfast was excellent. appreciated the laundry facilities.

no working laundry. no shuttle to airport!

laundry just down the hall

it has laundry facilities and vending machines

laundry, breakfast

very nice and clean house with a kitchen

i love that they have a gym, a laundry room and it s close to my job

house keeping thru my dirty laundry away cause i had it in a trash bag

laundry machine ate money

we liked the kitchen and full size refrigerator setup in this housekeeping unit

there was some hair not sure if from pet or human being but definitely not a great look

they said they hadn t got laundry back

were doubles not queen no laundry

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

laundry using system

close to the casino, nice bed, soft pillows.

laundry facilities and equipment in the lower level were dirty

no room service

the lake. gym had plenty of equipment. wish i had brought my swim suit

we ordered room service for dinner and it was very good quality and there is a starbucks in the lobby

great lobby bar too

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

room service and toiletries we had forgotten were to our room especially fast

so perfect and beyond our expectations that we even took advantage of the bar area for late night snacks

indoor pool also had a great restaurant on 2nd floor with great view of inner court yard style and the

hotel had laundry machines that required quarters, but no quarters were available for change at the front

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

in house laundry was super useful

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

laundry room was dirty and machine ate coins but hotel is not responsible call number

no laundry on sight and the one recommended was closed.

everytime we asked for more we were told they were doing laundry

the wifi was superb and among the best i've ever experienced at a hotel

were under the impression that there was parking and a shuttle service to the airport but there was not

no laundry on site street traffic very clearly heard at all hours

a little pricey, inconvenient personally laundry service

no facilities like laundry, gym

the property was good, little old but ok. breakfast and people who works in the kitchen

the breakfast was amazing and you have a lot of options which we found not to be usual in hotels in the

additionally you advertise laundry/pressing service, but again, no

excellent service at the bar, very attentive bar man

it has a lovely ambience , nice bar area, rooms are spacious and everything was very clean

everything, the bar and the staff wonderful, very kindly

the price of breakfast

there are new washer and dryers on the premises and i didn t mind washing my laundry and sheets and towels

no iron micro wave laundry bags

its by i hop and on site laundry mostly polite staff

they had a laundry facility on site

ac saved us in the heat and the laundry was very reasonable

location, the gym, cleanliness of the room

bed was uncomfortable, and gym was pretty small

nice breakfast included located near most attractions clean friendly staff self parking

great full breakfast, good privacy and thick walls

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min

laundry and gym within the premise is really good

the laundry machine and dryer in the basement was very convenient

breakfast could be improved

wifi was really slow

clean, offstreet/free parking, breakfast and free wifi

staff was friendly. guest laundry.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

the laundry and the tapas restaurant and the location. breakfast was good.

spacious and clean room with a fast wifi connection

we really appreciated the separate living room and kitchenette

big room and laundry facilities

laundry room was convenient

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the

however we love the gym and the convenience of laundry facilities

good facilities (gym, laundry room) and the staff was super nice and helpful

pile of laundry and trash in the hallway when we arrived

the laundry facility where perfect

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

no laundry machine, parking is expensive

the pool was closed and breakfast was not included.

dining pool breakfast in the morning. what negrita's, please?

t like how it says breakfast available but there s no breakfast at all at the hotel , the gym is to small

pool not working

mouse droppings in the pull out sofa where my kids were going to sleep

disappointed with the laundry, so small and dirty. and no breakfast provided.

used the hotel laundry service which ended up disastrous

room service has changed

comfortable beds, heating/ac worked fine, and a nicely-appointed gym (two racks of dumbbells, squat rack, lots

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

wifi was a little slow and front desk not always staffed.

maybe the wifi could've been better; faster and more stable.

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

breakfast should include hot beverage options other than plain coffee miss a gym in the property

great value but does not have a full bar and only a small evening restaurant

there is also a laundry room and free coffee and tea

free laundry great for long travellers

i also used the gym and laundry services which were very convenient

big comfortable beds and spacious rooms, facilities, especially free laundry access and gym were wonderful

is all you need: airport shuttle, gym, laundry and a simple but very good breakfast