you have to walk through the laundry and bar service areas to get to the room

bathroom area was very small and also it doesnt have on property laundry services.

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

it has everything we need-laundry, food, kitchen, gym

packaged covid 19 breakfast inedible. very low value inedible muffins, no healthy choices.

is unacceptable - not even toast is being offered, only yoghurt, some cereals predominantly for kids and some

it has everything we need-laundry, food, kitchen, gym

when i checked in with my cat, i was surprised with a one time $100 pet fee, and a $30 administration fee

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

breakfast was included when booking, but did not exist at the motel

loud sounds of people in parking lot late at night

easy access and parking

there was know breakfast

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

pet friendly. rooms were fairly clean with upgraded feel

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

we got to play a couple of games of pool in the lobby

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

asked to be on a non-pet floor

was great, coffee and breakfast available early in the morning, large fridge and nice kitchenette

couldn't find the laundry machines even though there was signage

no wifi and dirty garage and building surrondings.

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

kids got food poison from mcdonalds next door, 3 of them ate mcchickens and got sick right away

cheap on bus line decent breakfast indoor pool and gym

the wifi connection in the room was terrible.

were beautiful and i loved the fireplace

the complimentary breakfast was excellent as was the coffee

fabulous in every way: the staff, the breakfast, the room and the decor

there is a very good restaurant and a bar onsite

complimentary continental buffet breakfast

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

also nice to have laundry facilities

laundry room smelled horrible

laundry room was smelly and wasn't very clean

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

no guest laundry facilities

omg the beds were amazing and the salt water pool was a bonus.

newly renovated, great location, free parking

cleanliness, nice staff, breakfast, gym, laundry facility

it has a guest laundry which we used. staff very helpful.

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

location. laundry on site. pet friendly.

parking was a little tight.

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff,

the bed was excellent, and the gym facilities were outstanding

for the price it was great. lounge area was very nice and the staff was good with kids.

good parking

clean, comfortable, quite, friendly staff fair breakfast, nice gym,

gym cardio equipment; trash and small children's toys under bed obvious that cleaning was a little

good parking area and near the highway

pet fee of $75

no place to do laundry

didn t have a laundry room

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

do not have laundry facilities, only one elevator working at the time

no onsite washer, dryer for laundry

loved my stay! the robot for room service was the best part!

the bar was great

pet friendly

no wifi

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

need more laundry machines..

non functional laundry

didn?t have laundry bag

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

cleanliness hall ways laundry room

laundry should be free like other extended stay hotel. dishes should already be in the room.

roach found in bed nobrefund given was offered coins for laundry room really

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

location, and on site laundry facility

no tv remote , no detergent for laundry very

shes like maybe it's a laundry fee

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

that drops off to my office every day morning at no cost laundry onsite and kitchen

laundry facilities were handy

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

guest laundry

laundry facility in the building and bbq

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

good size fridge in kitchenette great breakfast smart tvs so you can access your netflix great pool

love to stay again for my self mom as we have a a rough time i need a night to my self at yall pool thanks again

never got to have breakfast

bedroom and kitchen kitchen

no direction to the floor where the laundry room is located in the building

helpful staff, good gym facilities, great shower!

pool

the bar tender/ restaurant staff were fantastic

too much breakfast

downside of our stay was the lack of laundry facilities within the hotel

service is superb, from early check in to an additional birthday amenity for my son s birthday

being able to reserve a time for the pool and gym was also different and great

was a pleasant surprise that they had some covered parking, especially handicapped, because it was raining during

a nice warm pool with pool toys for the kids, amazing restaurant, and they had a lot of personal touches like

laundry room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

also, there was a transient person sleeping in a car in the parking lot; they woke up/surprised us when my pup

charging cork parking

outdoor pool and a range of microwave meals and ice cream available to purchase in reception

very clean and free laundry. the bed was incredibly comfortable.

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

there is a laundry room on the first floor

hot chocolate and use of a laundry

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

quit, clean, had laundry and is close to everything!!

we even used the on-site self laundry

location, kitchen, and laundry on site

in laundry room and room

laundry was not free vendor machines were not in working order loss money to much noise

i was told it was the laundry room which isn t even near our room

i was able to do laundry! pool was great and room was amazing!

limited laundry facility and one of the 2 dryers would not dry

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

did not gave more on request, answer was all towels were in laundry

laundry room access is definitely a plus when travelling with kids however the fact that the staff

would be nice to have free laundry.

the breakfast was decent and free laundry room access

location, kitchen, free laundry and dryer. breakfast also was very good.

nice room and very clean buildind, also free laundry available

a quick breakfast bar for on the go

just the pool was out of service and the grille was closed for most of our stay.

not notified pool would be closed.

the pool being open. but due to circumstances thats not the hotels fault

super comfortable bed, great pool and super friendly staff. couldn't have been happier!

pool, laundry room

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

just overall disappointing for as much money as i paid to stay there with my kids and not have them do anything

nice breakfast, gym and

don t know if all of the rooms come equipped with the kitchen, but i would ve much preferred to have paid

i used the laundry and it was great

the room upstairs must have had kids. they were running around and it was a little disturbing.

exquisite room, love the mini kitchen! the fitness room has free weights

it hatd to sleep when l told the staff they told me to book a odd number roomnext time the face parking lot it

helpful staff on front desk, excellent buffet breakfast selections, well equipt kitchen.

old & no laundry.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

very limited parking.

the parking is not easy in snow storms

we didn't have kids with us

laundry room / microwave

is extremely nice, they provided clorox wipes in the hallways, and allowing customers to use gym

kids had fun in pool and gym

the pool is open, safety measures like sanitizer throughout

the room is perfect for a family with 2 adults and 2 kids.

very clean and new with nice pool and gym

pool too small

very clean and new with nice pool and gym

also used the indoor pool

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

there was a gym and laundry facility on the property which would have been great

there s also a laundry room which we had to use and dry our clothes cause it rained on us during the football

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs

good laundry facilities at a very low cost downstairs

very clean rooms complimentary guest laundry

marijuana smell seemed to be coming through the vents and it continued through the night and with kids in the

very happy that there was a way to book the pool for the kids so they got a break

location, pool, room

kids did not like them at all

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

room had a tinge of dirty laundry smell

room was next to the laundry and i heard loud banging when i was settling in

separate coin-operated laundry facilities

the staff laundry room had flooded and thus the whole hallway smelled of mist and mildew

the walls were stained everywhere and the laundry room was in terrible condition

the ice machine was not working, no guest laundry- it was taped off with trash bags

the guest laundry services;great idea loved the fitness facilities loved the pool loved the location

pool, laundry, ice machines all work properly

laundry facilities and equipment in the lower level were dirty

one could also eat in the informal bar area

we ordered room service for dinner and it was very good quality and there is a starbucks in the lobby

called for room service

wouldn t have anything to complain about except i was told that the bar was open until 11pm

if they had laundry facilities and the price is one so high i would have stayed there

room felt like it was a half mile from the desk and located across from the laundry and cleaning staff

commercial laundry room is washing sheets every night, the noise sounded like a helicopter, the floor kept

we wish breakfast was included in the price, and the hotel had a guest laundry facility.

is no laundry and i didnt have a car to travel easily to do my washing

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

clean comfortable nice staff pet friendly

room service and maintenance were kind

was no room service but i understand it was because of covid

that the laundry is gross and holds water and loud!!

some of the corridors and the laundry need refreshing, maybe more light or new carpet

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

no guest laundry or pool

good breakfast. great access to a running trail behind matlab. good gym too.

only one free drinking in the gym- super inconvenient

it was modern, had a gym and included breakfast

skybokx restaurant and bar was a great bonus as we didn't have to travel outside in the cold

wifi lost for 2 days room cleaning only after request and card authorization taking long hold

wifi service was spotty to non-existent, maybe a capacity issue

wifi did not always work

the pool area was very nice

also not aware of $75 pet fee

laundry facility

laundry facilities for guests

loved the breakfast bar dividing the kitchen from the lr/sofa

i thought the pet fee of $100 was very steep compared to other hotels (typically $50).

evening, we were hungry and we're advised that there was a limited, cold menu available at the bar area

but twice and was only getting partial payments at a time when getting my money back even the laundry was

the room was beautiful and spacious for my kids

property is immaculate, the buffet breakfast to die for, even with an omelet station witch is one of my favorites

nice gym and pool (was

on the 2nd floor and got complaints from the front desk within 30 mins of being there because my kids were

nice to have laundry facilities and the breakfast

our room was close to the laundry room and we were smelling cleaning supply

laundry facilities available

ample parking in well lit parking lot

there was a gym there so that was a plus i suppose

parking

extremely loud parties going on in parking lot

there was water damage in the wall by the kitchenette with bubbles in the wall

wish it has better security and more parking spots

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

missed laundry services but it was ok.

no laundry facilities, no safe in rooms

crying kids, unclean rooms, no amenities, staff far from helpful

location is a little out of boston. the pool closed early and the gym was small.

also, it seems i was next door to the hotel laundry room - it was noisy

the parking was limited

the wifi worked as well very nicely

worst wifi

wifi connection dropped from time to time

the next best part was the guest laundry and super comfy beds

they also have a nice laundry room for guess

there are self service options: hydration stations, microwaves, laundry room for guests

laundry

there was nothing i did not like. note: the pool is very shallow, and small.

room smelled like dirty laundry immediately

laundry facilities great

small exercise room and laundry (cheap

free parking, perfect breakfast

parking was good too

no laundry facility on-site rooms are kinda small

our roo. was across from the laundry room and we could hear the night shift staff talking

no laundry service

us the worst room available next to the laundry, pool & gym

very big parking lot

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

huge room, very good kitchen, laundry room nice breakfast

breakfast was full of wonderful choices, all hot and fresh

parking was challenging

our room was so clean and well appointed with a kitchenette that is perfect if you choose to make a light meal

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

laundry machines broken

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

also no laundry

the restaurant / bar staff was amazing.

free shuttle to harvard square is amazing

no room service even though the receptionist said there was

i wish we took advantage of the free shuttle

laundry is worst i ever had in my travel life

none. but if i can make a suggestion, laundry room would be nice.

no fridge no laundry

not an issue but would like to suggest that a coin laundry for guests would be great.

was horrendous, no on-site laundry, tv access was extremely limited

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

great laundry room as well

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

breakfast wasn t great but a chick-fil-a is across the parking lot.

the pool was nice and clean, towels were provided

room was exceptional, very clean and loved the surprise of having a kitchenette in or room

my kids enjoyed the salt water indoor pool, and had all the things we needed to cook in our rooms

nice clean. good breakfast. nice suite with kitchen that i can cook some personal meals

they had a laundry facility on site

there are new washer and dryers on the premises and i didn t mind washing my laundry and sheets and towels

its by i hop and on site laundry mostly polite staff

ac saved us in the heat and the laundry was very reasonable

no iron micro wave laundry bags

missed having a guest laundry to catch up.on washing

no laundry on site

laundry

i wish they had a laundry room; it would have made my stay even better!

no laundry facilities

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

we enjoyed having the kitchen and the feeling of home

breakfast was perfect and good wifi

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

was a pile of used laundry on the floor outside our door; more piles of used laundry in the hall

beautiful pool, but seems could be noisy in room if loud kids there

great parking

the matador restaurant (lunch and dinner) was phenomenal! kids loved the pool area.

great local shuttle service to local restaurants and stores

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

parking. breakfast. very clean and appealing room.

good location, easy parking, friendly staff

breakfast was way better than expected for a hotel

location , stats and breakfast

our room was clean and comfortable and my wifi worked immediately

very clean, nice pool and spa, large room.

no room service, no coffee, no food , nothing.

was visiting for a soccer tournament and they were very kind to the kids

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

breakfast was very good

breakfast was horrible

i also would have liked a grab bar in the shower as the floor of the shower was slippery when wet

everything was excellent, triple a service, my compliments to the service, breakfast, and staff

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

very good breakfast, a good variety of food

breakfast

the guys working the breakfast in the morning were great, very quiet throughout the building, the gym is phenomenal

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

bag for laundry

around the tub and black mold around the shower accessories, and the broken cap on the safety bar in the

kids loved the indoor pool

the pool was great for the kids

sons and i stayed over during a basketball tournament and there were doors slamming and screaming kids right

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

no laundry

free coffee and wifi and good vending choices

that you would accommodate my pet was really nice

the carpeting has been removed, which is a good thing, but then sounds echoed, like in an empty warehouse

swimmer pool could be a bit warmer.

the room was very clean and comfortable we were able to bring our pet and didn't have to pay an extra fee,

gym was ok. location was good.

were on the gym level (4th floor

near where we needed to go, clean, modern, has a swimming pool, very friendly staff.

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

quiet despite nearby pool area and laundry area

it had a laundry room

that covid didn't cause by temporally shutting down the great hot breakfast they usually have

i go to put the kids to bed, and the pull out bed is broken

workout room and laundry facilities very convenient

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry is available for 2$ only

location, laundry room for long term stay

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

i also want to use the guest laundry, but was told the dryer was broken

they also have a laundry onsite and they serve breakfast daily

they have laundry service but no coin machines available for guests which we did not like

no coin laundry facilities on site

laundry room - was located deep in the south side and requires some walking through corridors and

laundry was terrible, not a good service, i do not know if this was a one time issue they had

are not so diverse: scrambled eggs, bacon, cereals, some cheese, but you can use your in-room kitchenette to

comprehensive breakfast offerings

kitchen in room, excellent continental breakfast, location, comfort

stated earlier, there was an extremely bad stench from pets, urinating all over the carpets

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

guest laundry not provided

i liked my room, 24 hour gym access, location was good

no room service and restaurant closed early for breakfast and dinner

good location good gym

no room service, no mini bar, no room cleaning

not have any bar soap for sink or shower or conditioner

no drink service, no drinks or meals offered, no room service, no music

nice spacious room with bedroom, kitchen, workspace and desk area

the kitchen and the location

the staff were friendly, the room was clean and comfortable, and the breakfast was amazing!

i like the continental breakfast

poor customer service and rushes people in the pool he ask you how long u be here

if you are a hotel you really should have a laundry room

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

no do it yourself laundry

beautiful rooms, outdoor spaces, restaurants, spa & indoor pool

restaurants and room service i

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

the wifi didn t work very well. i had to use my phone s data to connect.

room they assigned was loud next to laundry mat for the entire hotel

laundry on site was important as we were there for a lacrosse tournament

free laundry powder and dryer sheets as well as the staff

there are laundry facilities on site

it's unfortunate that parents tend to let their kids run wild these days without regard for the other guests

staff was friendly. guest laundry.

the laundry and the tapas restaurant and the location. breakfast was good.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

i was surprised to find a mini kitchenette in my room

free wifi, coffee maker & supplies, microwave, and fridge a

the kids loved the pool

closed the breakfast brunch 5 mins before they were suppose to and i really really wanted breakfast

even our kids (13 and 10) commented on how incredible they were

a large room, nice surroundings. the bar and the restaurant are decent.

no wifi and tv until the 2nd day.

went to the pool at 9:30am and they were out of towels and said it would be an hour before the laundry was done

put me in a room that was above the laundry, which shakes the room and is very loud

we had to keep our tv on all night to drown out the sounds of kids running through the halls and dogs barking

having easy access to the wifi helped us keep in touch with the family back home

pet friendly

good breakfast, there is a laundry room

did not have breakfast, the kids wanted mcds

wifi did not work in room

breakfast buffet is nice. bar is nice. staff attentive and friendly.

they don t have a room service every day, just every three days, i stay for four days and nobody clean my

work properly leading to the ruin of some food, the drain stopper in the bathroom was stuck, no laundry soap,

same for laundry, make sure to bring your own detergent, none for sale in the hotel

room was located above the laundry facilities

the front desk staff about a door that wouldn't open and she said it was broken, asked where the laundry was

large laundry room