i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

parking lot was sheet of ice in morning and i slipped wrenching my back

now onto the hotel, it was truly convenient for our needs, the rooms were very clean and todays breakfast was

clean, very nice people here. great breakfast.

kids running in hallway making lots of noises in pool late st night unsupervised kids being loud

room wasn't cleaned well food on floor, found dirty laundry in closet

they had an indoor pool and hot tub, a laundry room, a cooking grill

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

pool and whirl pool were perfect room was modern and clean

for coffee in the morning,pet fee of $75 per nigh , and parking

location, staff, breakfast on site

you pulled i to the parking lot there was a sign covering up an old hotel chain name, windows that had screens

breakfast was the typical hot breakfast at many hotels today

breakfast area was kept well stocked and very clean and tidy and the staff were very friendly and

did not have a microwave in the room but i believe there may have been one in the breakfast area

was told twice by the front desk that each of the four floors had a guest laundry room

pool and hot tub was a huge win

noticed several dogs in the hotel. what is your pet policy? we prefer to have pet free rooms

staff was very friendly and helpful getting us an early check in

the early check in changed our entire day for the better

arrived around 8pm christmas eve & went to the bar for a late dinner

we enjoyed complimentary cookies. wings were very good ordered through room service.

i didn't like that i couldn't get wifi. didnt like tbe hours for the restaurant.

t have anything negative to say about this hotel except maybe a nice jacuzzi in the pool area would be

amazing staff here! everyone is friendly and accommodating and the pool is amazing and i love it

dryers in the laundry room are in poor condition

clean and quiet - laundry

on-site laundry was nice too

their small bar was open only on weeknights

also the breakfast was very good

nearby commuter rail and took the train, still better than boston traffic and better than boston parking fees

upscale elements - coffee and hot water in the lobby, an assortment of breakfast items, heated pool with towels

awesome and clearly. late check out is great.

swimming pool was bit smaller than expected and was being used for private swim lessons.

it was clean and had indoor swimming pool

was very comfortable, shower was amazing (great water pressure and the hot water lasted forever), wifi was fast

friendly staff, eco-friendly personal care products, spacious comfy room and truly pet friendly

i was on the ground floor but if there was any parking lot traffic, i didn't hear any

everything was great. room was clean and ready for us; morning breakfast was great and fresh.

kids were kinda bored

it had a laundry room

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

quiet despite nearby pool area and laundry area

kitchen and bath room was really nice and clean

living room, kitchen, sofa bed ideal

restaurant not open no breakfast no laundry on premises

appreciated that my special request for a late check out was honored and then they let me work quietly in the

am disabled and the snow was pushed into both corners of the parking lot into the disabled parking spots so my

pet fee too

outdoor parking (generous space), indoor pool (did not use), limited indoor exercise equipment

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

no laundry

free parking. pet friendly. lovely lady at the front desk.

that you would accommodate my pet was really nice

wifi should be made free.... the water pressure is too low of the shower and wash basin

discovered dirty laundry (2 items) from a previous guest at the bottom of the window drapes when i opened the

this property does have nice and ample parking all the way around the building

am 79 years old and had problems with hooking up to wifi, no information in the room

gym was great. room was a good size. shower was nice

i could feel the bar from the sofa in my back

bag for laundry

the gym was also well organized and the machines were readily available

only provided us, 2 adults 2 kids, 1 towel

the pool was great for the kids

bed was comfy and clean and hotel was nice big shaped castle kids loved it, loved the lobby area finished reading

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

breakfast far exceeded our expectations

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

excellent breakfast. comfy beds. on point decor. helpful staff.

nice laundry bag in elevator

wifi was slow and when leaving the front desk girl on saturday morning november 12 was so enamored

the bed was very comfortable and i liked the pool and breakfast included

friendly staff nice hotel, good value, free parking, pretty comfy bed

great setup nice people and good breakfast

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

breakfast ends at 9 am, that is very early to end breakfast.

breakfast is a typical hotel breakfast

breakfast was horrible

rooms were clean, breakfast was very good.

laundry on site

also, the laundry room, which is right at the front desk, had the door open so that you could see right in

could see their desk , laundry room and fans from lobby

laundry bin and full of towels

didn t get to use the laundry but it looked nice

and the gentleman who checked me in was busy doing laundry

fire in laundry room and stairwell door for exit was blocked

first floor hallway was really bad like marijuana, and later that night these guys were in the parking lot

the breakfast is poor.

i stayed up and watched my children sleep as i was petrified to go to sleep

laundry room and fitness room perfect! bravo!

hot lint filled air from the hotels commercial laundry vent blowing on the parked cars resulting in free snow

i don't use cooking facilities it's nice they have them available; i use the fitness center; laundry facility

like that it had laundry facilities

friendly check-in, ample parking, adequate wi-fi, on site laundry, quiet during the week.

our room was close to the laundry room and we were smelling cleaning supply

laundry facilities available

nice to have laundry facilities and the breakfast

the pool was a great perk as we were traveling with our boys

facilities including a small friage in the room and bothroom is big and clean, wifi works well in the room,

wifi intermittent and poor signal in tv

extremely loud parties going on in parking lot

there was water damage in the wall by the kitchenette with bubbles in the wall

the parking.

every night you see drug deals going on in the parking lot 14

were dirty and full of pet hairs

couldn't connect to wifi

understand i picked one smoking and one none smoking but the bed sheets had burnt holes in them the none smoking

place that i ever stayed no body wants to work there and even smile on you, so dirty rooms and smoking everywhere

dirty and all i could smell was marijuana in halls and i asked for a smoking(ciggerette) room they said had had

homemade breakfast with awesome fruit cup

new england breakfast cereal, juice, very good coffee, variety of breads and rolls ,hot egg casserole, bacon

poor lighting in the room, peeling paint/walls, not enough parking

i was also disappointed about the breakfast

the mansion is spectacular, we enjoyed learning about the history of it over delicious breakfast

i was happy with the indoor heated pool, wi fi and laundry room

laundry area

staff friendly and helpful hotel was clean and comfortable breakfast was great

rentals i think they need to keep rentals and travelers away from each other lots of screaming kids and screaming

very nice location. rooms were clean and modern looking. the breakfast was good.

laundry facilities for guests

laundry facility

full kitchen was a nice bonus, although i didn't utilize

there is not just a well stocked bar but also a well stocked library in that both modern and traditional lobby

evening, we were hungry and we're advised that there was a limited, cold menu available at the bar area

no guest laundry or pool

our room was upgraded and we really appreciated it given that we have 3 young kids

was seems only for 1st night friday, on saturday i got huge headaches bcz it was arriving a team kids with their

great beds, great shower, nice breakfast, free parking, free wifi, location is excellent.

clean parking was excellent

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

also the gym and pool area were great

was good, bar was nice

pool didn't meet standard of the hotel

the gym and pool

the clam chowder at the bar was disgusting.

laundry underneath my bedroom was very loud too

the self service laundry was out of order for the 3 nights we were there.

had pool, fitness room and laundry

laundry

parking was free. free continental breakfast was nice.

of a laundry were massive, big rooms, friendly staff and located easily for the gillette

also i appreciated having the laundry facilities, however you have to pay the dryer three times to get dry

clean, quiet location, good tv channels and laundry

i needed to do laundry

people speeding in parking lot

breakfast, laundry facilities, pool

laundry room excellent

the dryers were all out of service so i could not do any laundry.

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

comfortable and clean , nice gym and great breakfast!

kids running in the hall

apex center in areea is a draw for kids so hotel has lots of families

kids running in the hall

to the closeness of the entertainment center there are a lot of kids, who were a bit loud and running around

to the closeness of the entertainment center there are a lot of kids, who were a bit loud and running around

we took advantage of the gym and the laundry facilities

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

laundry was expensive too

wifi was not working and staff could not clean up fast enough at the breakfast buffet leaving a

the hotel was very clean, the kitchen can with all the necessary utensils to prepare a meal

the front desk staff about a door that wouldn't open and she said it was broken, asked where the laundry was

laundry availability, friendly, helpful staff.

work properly leading to the ruin of some food, the drain stopper in the bathroom was stuck, no laundry soap,

our room was across from a noisy industrial laundry for the facility

same for laundry, make sure to bring your own detergent, none for sale in the hotel

location, room, facility. parking.

convenient to interstate and the casino

we made our way out to the fire pit and they allowed us to order drinks at the bar and sit outside and enjoy

we loved our room, the bar was nice, free breakfast was delicious, pool was great and the staff was exceptional

only complaint was the on-site bar was closed without noticed

i wish there was a laundry/washer room near by in which i can wash clothes.

the amenities were very nice (pool, basketball court, laundry)

spacious rooms, new and clean, laundry possibilities

they even have a laundry area for guests to use

there is a bar in the lobby that was open from 5 to 11 pm which was great, loved our stay

room they assigned was loud next to laundry mat for the entire hotel

laundry on site was important as we were there for a lacrosse tournament

free laundry powder and dryer sheets as well as the staff

there are laundry facilities on site

of kids running the halls day and night

on site laundry

brought kids so they could swim

we could also hear kids yelling and running in the morning

there were a lot of kids and teenagers at the hotel and just very unruly in the lobby and hallways

great pool. nice rooms very large and comfortable

pool was way too smalll

near the stadium, peaceful, gym, free parking

size of the pool was very small.

bar door for the bathroom, the pool was a disappointment (would be nice if they had a garage door

wish the pool was a bit larger

no self-service laundry, shower pressure was weak, and started in a damaged room.

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

there is no laundry facility for guests

no laundry

great property, restaurant, indoor pool, gym and very clean/comfortable rooms

may i suggest having laundry soap dispenser to purchase or just some for purchase in hotel store

the coffee all day and the breakfast on the mornings and laundry facilities.

was clean and spacious; view of front parking lot was good so we could see our car; bfast was pretty good

parking

the breakfast overall was good, but the eggs/sausage were cold.

old & no laundry.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

excellent beds. great breakfast. perfect for family with kids.

gym was way too small with no windows and had the absolute minimal amount of equipment

clean, modern, nice employees, good free breakfast, small hotel with serene atmosphere.

there was a kitchen- small cooking was available

breakfast is good, but always the same

very modern and very nice. loved the shower and full kitchen

well stocked with everything you need, we were surprised to find out the suite had its own nice kitchen area

room was clean and perfect with kitchen

wish there was complementary breakfast, free parking and a hot tub.

breakfast, cleanliness, pool and outdoor activities

i like the continental breakfast

kitchen

kitchen. staffs are all friendly and helpful.

loved everything here from staff to the pool/gym , breakfast was amazing.

convenient parking

is a pet friendly hotel, so there was an occasional dog barking we could hear from our room

everything! the room, the breakfast and the staff were great!

noisy kids in the next room and almost out of everything at breakfast

parking was a challenge with the mounds of snow taking up much of the parking lot.

wifi was down the entire time

so polite, room was clean and pool was

need more pool time for the kids

located without the higher prices and parking charges of downtown providence

good self-service laundry

very clean, friendly staff, spacious rooms, nice pool

rented the two bedroom suite which included two baths a living room and kitchen with dining area

the two rooms and kitchenette were all we d needed

the gym equipment could use servicing.

the wifi connection in the room was terrible.

ice machine - laundry facilities out of order - elevator out of order

elevator and laundry out of order

to be an extended stay hotel as there seemed to be people that were living there and doing their laundry, also

friendly staff and very clean. nice guest laundry.

laundry and elevator out of service

the place was clean..it has a pool. free breakfast.

the complimentary breakfast was delicious, from scrambled eggs, sausage, fresh waffles, cereal, yogurt, juice

unfortunately i didn't get to enjoy the pool but heard it was very nice

the parking lot was full but once i checked in it was quiet

a lady came up to my car when i was parking and asked me who i was there for

the hotel bar was really nice too

we were looking forward to using it when our kids were at the concert they were at

the breakfast was very good

to a patriots game this hotel is a gem, great staff, location is excellent and sports bar one minute walk next

just a really pleasant property with spaces to hang outside great food in the breakfast

the staff was super helpful with any question i had and the breakfast was great

they allowed me an early check in (12:30pm) as i was attending the patriots game that evening

just that pool closed for refurbishment

cinnamon buns, swimming pool, gym

wifi kept disconnecting if i moved around. some lights in room didn't work.

bathroom, toilet rocked do badly almost fell off, people playing loud music and urinating in the parking lot at

quiet, smoking, movie theatre

everything was clean and comfortable wifi and tv good a/c worked

have to be 1 of the only hotels in the area that you can get a smoking room

smoking rooms bed was comfortable

housekeeper let we just needing bedspreads , she said she would make the beds and take the dirty laundry

convenient location, free close parking, very friendly and accommodating staff

breakfast was also amazing

right off the highway, nearby restaurants. gym was decent, pool clean, big spacious room.

big room, very nice and cool pool and gym to relax time

good breakfast guest laundry swimming pool indoor surrounding trees with lovely birdsongs

decent breakfast

too dim pool out of order gym room freezing cold and smelled horrible staff indifferent workers just milling

sat for days and blew all over the parking lot

breakfast was very god

everything and esp they had laundry equipment for the guests!!

maybe the location of the room, side view, and it was close to the electrical room and laundry.

good location and a wonderful breakfast selection

the staff was accommodating and friendly. the gym was super clean and very nice.

the pool is smaller than pictured but, was still fun

fridge and microwave in our room, on-site laundry and all areas were very clean!

a welcome plus was the guest laundry

location near laundry on first floor was not the best

there were a large number of kids in the pool making a racket and creating puddles in the hallway outside the

room, comfortable bed, wifi and the excellent large eating area with a fantastic food selection

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

parking. breakfast. very clean and appealing room.

they was doing some remodeling but you couldn t tell other than dumpster in parking lots

breakfast was exceptional considering it could have just been coffee and muffin

wifi did not work on my floor - in the room

i didn't make use of the gym/laundry facilities but appreciated they were readily available 24/7

enjoy the breakfast.

but the kitchen wasnt

the room was spacious, with a well stocked kitchen area

i figured the previous guest had a pet in the room so i bought air freshener to help with the smell

separate coin-operated laundry facilities

booking. com photos need updating to remove bbq and laundry, as not present now.

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

there is a coin-operated laundry room on site

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

there was unfortunately no breakfast due to covid-19

excellent breakfast

also, the breakfast was fantastic

gym had enough to get in a workout, plus they have an indoor pool

no direction to the floor where the laundry room is located in the building

wifi was slow and the breakfast was terrible

too much breakfast

decor, location, gym, swimming ud83cudfca pool

the bar and pool were open/especially for the price the staff was amazing

i was surprised that kitchen staff put that banana plate on display for everyone to see (and maybe eat

wanted to have early check in and asked when i booked did not get

the gym was nice, but missing some basic equipment

the breakfast was awesome

small pool

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

laundry room was smelly and wasn't very clean

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

laundry room smelled horrible

also nice to have laundry facilities

guest laundry

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

everything is provided minus your own laundry

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

laundry facilities were handy

that drops off to my office every day morning at no cost laundry onsite and kitchen

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

there is laundry facilities and a gym as well albeit very basic

shes like maybe it's a laundry fee

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

liked the very comfortable room and amenities as well as the swimming pool and workout facilities

there is a food tray with food and sensors that made me nervous with the kids

could find the pool and i wish the breakfast was free and i was people would pick up after there pets because

have more outside space to be with kids can t understand why the parking is paid at this distance from the

clean beautiful early check in

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

location, and on site laundry facility

cleanliness hall ways laundry room

laundry should be free like other extended stay hotel. dishes should already be in the room.

roach found in bed nobrefund given was offered coins for laundry room really

location. laundry on site. pet friendly.

parking left just a bit to be desired

the pool was too cold to swim in.

for the price it was great. lounge area was very nice and the staff was good with kids.

pet friendly and front desk said can stay on any floor

excellent property. except for a no working laundry everything else was fantastic.

need more laundry machines..

didn?t have laundry bag

need more laundry machines..

non functional laundry

no onsite washer, dryer for laundry

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

do not have laundry facilities, only one elevator working at the time

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

didn t have a laundry room

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness, nice staff, breakfast, gym, laundry facility

it has a guest laundry which we used. staff very helpful.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness. breakfast varieties. dimmable lighting. coin laundry.