the pool area is downright beautiful

changing rooms for the gym and pool are not great

parking can be bad during events

good breakfast very nice quite environment excellent place if you ever want to get away relax

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

liked there was a laundry facility

the bar closes early :-(

also the lobby has a bar in it which is always nice

a bar area in lobby and a lot of tvs and sitting area

we had a broken dresser. couldn't connect to wifi

price to do laundry was a bit much but i guess since not everyone uses this service it's not a big deal but 2

room was much bigger than expected and the breakfast was fresh and excellent

breakfast was very good-many choices

the bedroom was very comfortable and clean..and the fact i had a kitchen.

breakfast, huge room size

pool the laundry dryer was broken i didn't know i had to ask for maid service i paid too much for what i got

room location near laundry room and pool very noisy!!!

convenient location, plenty of parking and reasonably priced.

some customers were smoking pot lots of it and someone pulled fire alarm which had us in the parking lot at

was a little unhappy that the gym and pool were closed

could clearly hear conversations next door - all hours, housekeeping slamming the laundry bin @ 9am daily access

room was next to the laundry room which was very noisy

while doing laundry machine got broken and took my money)

there was laundry on site, a gym, a pool and a bar/restaurant

desk clerk - 2nd shift; laundry room - both washers doesn t work

s a laundry on site

breakfast was better than the usual

pool, staff, breakfast.

not much other than the parking.

somehow got charged for wifi, which is just wild in this day and age

they had laundry facilities

the location. that laundry was onsite and affordable.

has indoor heated pool, gym, laundry facilities

service for food was not good. the gym space was not good . pool was not working

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

didn't like that i got a ticket in the facility parking lot

the room was very spacious. liked the free wifi.

via the commuter rail - literally a 7 minute walk (but ask the staff how to cut across adjoining parking lots

parking, our sink drained so slow, no coffee in the lobby, no keurig

no room service

updated decor, breakfast, pool

the heating system woke me, my boyfriend and my kids up at 2am and 4am out of a dead sleep

was not notified that the pool was not in operation. my daughter was extremely disappointed

pool being closed

good quality of breakfast but same menu for 5 days staying

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

did not eat the breakfast but my daughter did (24 yr old) and she said it was pretty dry

to restaurants, i95/93, places to shop, quite, gym and good wifi

not to mention a lovely pool and good variety of foods for breakfast

and the bar signage was funny

parking is not abundant

gym equipment is in a good state and open from 05:00am

the pool was super clean and nice and warm

pleasant people, very nice and helpful at reception and in the restaurant / bar area

there was even a laundry room at the hotel

the laundry machines were 4 dollars each

friendly staff, good breakfast, quite stay, clean and comfy

finding a hotel with free parking, free wifi and a free breakfast so close to boston was like hitting the lotto

coffee should be available also there should be at least oatmeal in the morning you say you offer breakfast not

half of the laundry machines are out of order

the laundry room was occupied all night, and no one there to remove their clothes.

ample parking

pool & hot tub was great

liked the staff and rooms are clean with partial kitchen but location is on highway ignoring that for the price

when the door close , it was so loud keep waking us up whenever someone close their door , the laundry didna

very noisy when a group of kids were using the pool which was near my room

clean comfortable nice staff bathroom was excellent wifi and tv worked great

it is very cleans - quiet. friendly staff and the breakfast is really good!!!

pulled into the parking lot and there were empty liquor bottles out there, people shooting off fireworks from

i got overcharged on my debit card for my stay. no cable. laundry room dryers don't dry clothes

of the stay, complained everyday and someone came along but could not fix it as problem with wifi, upon checkout

bit of a trek to find somewhere to eat with kids.

are very rude, hi doesn't know how to talk to customer, i spent 5 days in those rooms with my kids and my wife

room was not clean well wifi was wery have to used and is not secure smoking smell frozen

only available as promoted was self laundry

there was no free breakfast

is there security cameras in the parking lot? my semi and trailer were slightly vandalized

breakfast seemed very expensive to me for what i ordered - bagel with cream cheese and medium

extremely poor and we would not eat it - needed to find a restaurant; all amenities closed except gym, which

loud fans at lobby bar unnecessary

small room. $5.00 for wifi. uncomfortable bed. $15 breakfast.

it had a swimming pool and breakfast.

bar door for the bathroom, the pool was a disappointment (would be nice if they had a garage door

sitting area in middle and bar to immediate left

laundry area was out of order

kids loved the pancake machine and indoor pool

breakfast was delicious and the setting was clean

the wifi took a lil long to connect and the all the outlets didn't work. the pool was closed....

the kids especially like the pancake making machine

on site laundry

the bar was nice but cold

no fridge in the room, need to pay for wifi, and the room service can't read the

an award for being professional and kind with clearly some kind of sports tournament of young kids running wild

we couldn't access the bar because it was being used for a private function.

clean, quiet location, good tv channels and laundry

i needed to do laundry

also i appreciated having the laundry facilities, however you have to pay the dryer three times to get dry

of a laundry were massive, big rooms, friendly staff and located easily for the gillette

wifi didn t work most of the time

laundry was terrible, not a good service, i do not know if this was a one time issue they had

suite was huge; air conditioning was great as it was hot, the hotel was quiet, had a nice gym and pool which

location, free parking big apartment ( 2 rooms) very well equipment kitchen even washing machine

everything was clean, rooms and interior are new, with new appliances, a small kitchenette with electric stove

my husband and kids stayed. my kids came back saying how gorgeous it was.

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry is available for 2$ only

location, laundry room for long term stay

workout room and laundry facilities very convenient

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

really like their common room with hot beverages and foods for sale (honor), laundry (free) and decently equipped

having free laundry downstairs was a big plus

some floors smell (the carpets), the laundry amenity didn't work the entire stay i was there and it'll stayed

the laundry room with free washers and dryers, tv , large folding table, and free coffee is wonderful

the laundry facilities were wonderful

the breakfast is nice! laundry and pool are also easy to access!

rooms were slightly dated. laundry machines were out of order

location to airport laundry on site free parking easy to find

laundry service was not available

the convenience of having a laundry room and a small gym is the icing on the cake.?

feels hefty for a pet fee when you re only staying 1 night but otherwise everything was great

breakfast food was not warm, restaurant menu was limited .

near where we needed to go, clean, modern, has a swimming pool, very friendly staff.

placed my breakfast order on door non pet instructions on breakfast if wanted

the shower and the hairdryer in the gym did not work.

there is a guest laundry room

of parking so happy to have breakfast it was delicious, different menu every am

the breakfast was good. more than i expected. staff was excellent. rooms were clean.

breakfast was yummy and included warm options

easy parking, rooms ok, possiblity to make instant coffee in rooms

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

great front desk laundry. coff3e is too strong

kitchen area was very convenient

breakfast, variety of choices

no on-site laundry.

parking is available and it s a short 4 minute walk to south shore plaza mall

we requested early check in and received it our disability room with rolling shower was enormous

the room was spacious and clean with a comfy bed and the pool and gym were a real plus, especially when travelling

plus a pool for the kids or oyster bar for adults

the staff convenience of laundry

laundry room

cashier is the cleaning lady has the laundry person fix it

laundry in facility that you can load money on card to wash/dry

no ice maker, no atm to use laundry facility, no late check out.

i liked having the laundry machine, although the price for the loads charged to my account was more than what

laundry convince was good. needs more elevators imo.

the staff showed up one hour later after i went to the laundry room to retrieve the required items

a nice heated pool! good breakfast. good laundry service.

room smelling like mildew and the refrigerator didn't work the smell of the room was making my kids cough a lot

it was clean i had to buy me and my husband a blanket and a pillow cuz i did not feel like the laundry that they

no place to do laundry.

the parking lot had a lot of people hanging around, maybe some druggies or homeless people

though the room said it was no smoking room, i could keep smelling weeds and smoke in my room

convenient to get to with lots of parking

good self-service laundry

liked the pool, the cleanliness, breakfast, courteous service, and the general comfort-a place to relax for a

the two rooms and kitchenette were all we d needed

breakfast was great

the breakfast buffet is a wonderful addition to any stay as well as being able to grill our steak

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

loved the convenience of laundry room on our same floor

she loved the pool and the filet mignon

really good gym

all staff, including those in the restaurant and bar, are friendly and friendly

wish continental breakfast started earlier than 7:00am, as i had to head out before then each morning

the hotel bar was really nice too

a little noise with the kids

no complaints, honestly everything was great. even the free breakfast was great.

location, friend friendly staff, clean rooms with beautiful outdoor space, and complimentary breakfast

to be an extended stay hotel as there seemed to be people that were living there and doing their laundry, also

laundry and elevator out of service

ice machine - laundry facilities out of order - elevator out of order

elevator and laundry out of order

friendly staff and very clean. nice guest laundry.

housekeeper let we just needing bedspreads , she said she would make the beds and take the dirty laundry

our grandson loved the pool - didn't want to get out both times

right off the highway, nearby restaurants. gym was decent, pool clean, big spacious room.

free hot breakfast: staff did a wonderful job assisting guests if needed & resupplying the unlimited food

better wifi

they do need more parking but that was such a minuscule concern.

richiard was very nice and made a good breakfast. it was very romantic

poor lighting in the room, peeling paint/walls, not enough parking

i was also disappointed about the breakfast

the mansion is spectacular, we enjoyed learning about the history of it over delicious breakfast

they also have a laundry room available for free, you just need to provide your own detergent, with tumble

we loved the frr laundry services

there was laundry and dryer for use 24 hrs, ice machine, a good small kitchen and large enough bathroom

great facilities. room very well appointed. free laundry a bonus.

mins walk to north quicy train station, free guest laundry, free breakfast

friendly staff; ability to order in dinner; clean; laundry facility on the floor; free breakfast

laundry facility (you need your own laundry detergent)

clean and modern, loved complimentary breakfast and loved having laundry room to do laundry

station, 5 minutes to target, and stop & shops, 5 minutes to some local restaurants, free guest laundry, what

the rooms were big and clean. the laundry facility was a big plus for us.

there is no laundry facilities so pack extra

it would be helpful if there was laundry facilities as well as breakfast a little cheaper

there was a small bag of dirty laundry left from the last guest

or room service not available

the staff was very friendly and accommodating. the hotel offered free wifi and parking.

disturbing, could not sleep the first night as my room was in front of housekeeping laundry and the staff keeps

room was apparently near the laundry room because in the morning while we were sleeping prior to checkout, you

laundry supplies not available at front desk or for sale, 2nd floor laundromat has no change

throughout and the area around my room 133 permanently strewn with housekeeping carts and dirty laundry trolleys

she gave us a bay view room that smelled like smoke & near the hotel laundry area, noisy & smoke male rep was

indoor pool was a big hit with the kids

hotel is not so far from boston downtown and we can use free parking lot

was clean and they had a pool and the room had a a lot of mirrors and a kitchen with a living room, free parking

the heated indoor pool and fitness center, available at no extra charge, were especially appreciated by the

excellent place to stay if you're on a lengthy business trip; with a full kitchen and lots of work space, this

good breakfast, there is a laundry room

is no room service

they should have in a future, a restaurant that can serve room service.

breakfast buffet is nice. bar is nice. staff attentive and friendly.

weren't many amenities for the price, complementary breakfast or discounted happy hours at the bar would have

variety breakfast, pool, laundry, shuttle to t, helpful front desk, next to boston bowl, clean room, free

also, there s a coin laundry facility onsite

the breakfast was good and unexpectedly there was laundry facilities available

laundry room available and washer use comes with detergent

loved the lounge, comfy chairs, cheery fireplace, immaculate laundry room, new carpeting, great beds and linens

no laundry facilities.

no guest laundry?

wifi was spoty. lights flicked in and out.

floor room next to mechanical room where we heard a loud humming sound all night, broken toilet, kitchenette

liked that breakfast came with our room

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

self service laundry is also a plus but it's not free, costs $6 for washing and drying

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

i appreciated there being a gym on the premises

they even have a laundry area for guests to use

spacious rooms, new and clean, laundry possibilities

the amenities were very nice (pool, basketball court, laundry)

i wish there was a laundry/washer room near by in which i can wash clothes.

great location--near casino, shopping and patriot place

extremely clean room. also a great gym facility. suite offered a full kitchen.

location for our trip, so nice and clean, and the staff & continental breakfast were fabulous

breakfast, parking, and good location

kitchen was well equipped and a good size

room had kitchen

staff was friendly. guest laundry.

breakfast was fine. staff, mostly, were friendly and helpful. laundry facility was a bonus

the laundry and the tapas restaurant and the location. breakfast was good.

the staff was amazing. very responsive. decent sized rooms. good kitchenette.

the room was nice and quiet, many facilities ((even a small kitchen). good breakfast

laundry facility and location

i could also do laundry for free next to the dining room

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access,

the staff were super helpful, printed off train timetables explained the railway system and breakfast was smashing

a long international travel this bed n breakfast was perfect

laundry room was very dirty

pool had to be closed and cleaned because a kid threw up in it

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

they were friendly, helpful, so good to my kids and made this stay all the better

i'd like a complimentary breakfast.

laundry, ice, and maps were available as well

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room)

possibility of doing laundry on premises

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities

we love the shared kitchen and laundry facility

the laundry service is very prompt

first day we didn't have wifi

breakfast due to covid

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included

location desk lighting restaurant prompt room service

laundry facilities and equipment in the lower level were dirty

only for me night but usually i like to take a early morning swim & soak in the hot tub but the pool didn't open

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks

with teenagers stampeding the hallways, police were involved and they could not find all the kids so ultimately

great spot just outside boston! loved the indoor pool!

laundry: you need to pay for a load of wash ($2

the fitness room open 24hrs, the self service laundry room are plusses

sort of outdoor space for the kids to be loud and run around a bit

kitchen is too small.

has a clean kitchen

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

no laundry facilities, no safe in rooms

missed laundry services but it was ok.

breakfast is excellent and good value. swimming pool wonderful. gym also spacious.

after being yelled at by another guest who was upset by the noise of the kids, we left and decided to come back

the laundry room and exercise room were both fairly priced and had good equipment

laundry was always full so didn t get a chance to do my laundry before moving onto next

on how to use the card for the elevator i was like 5 mins trying to get to my floor the laundry wasnt working

only thing i didn t like were the laundry wash machines which make a horrible noise

loved the laundry facilities on site and the breakfast every morning was exceptional

the coffee all day and the breakfast on the mornings and laundry facilities.

may i suggest having laundry soap dispenser to purchase or just some for purchase in hotel store

eggs for breakfast were powdered eggs. not good. needs to be more healthy choices.

the bed was super comfortable and they had a great breakfast. it was also very clean.

the best part for us and the boston area is free parking

no in-house laundry service

on top of that, the internet didn't work after new years, and they had no laundry available either

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

the view from the 8th floor and the breakfast. kitchen staff were friendly.

the breakfast was hot and fresh

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

no kettle or cups for morning tea... the laundry service was not working.

it has a laundry room

we didn't choose to upgrade our wifi speed, they force us to pay

the bar and restaurant - bartender and waitress were not very friendly tho

no complimentry breakfast, no laundry on site

dirty laundry left for hours by the lifts

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

got new sheets delivered in a dirty laundry basket

poor ventilation in gym.gym was to small for the amount of people in it(4-5).

please stock single load use drying sheets for personal laundry

good breakfast! front desk was helpful! gym and laundry was great!

dryer in laundry was not working.

then during the night my sister hand wash her laundry im the tub, some how she forgot to shut the tub so it

nicer breakfast area than most hies large clean room nr 305, excellent shower + amenities clean laundry room

if you are near the laundry room you can hear the washers on

good amenities such as k-cup in small kitchen and laundry facilities on site

laundry very useful

also laundry facilities on 8th floor are very helpful for guests with a longer stay

laundry facilities on the property

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

our heated swimming pool visits in our zebra rock star dressing gowns, easy access to restaurant bar and cofee

wifi is horrible, which nowadays is not acceptable

cool vibe, comfy room, neat record player, and you can t beat the outdoor heated pool!

is no room service

laundry facility

laundry facilities for guests

i thought the pet fee of $100 was very steep compared to other hotels (typically $50).

an extended stay environment, the breakfast was amazing

great breakfast, beautiful property, great location

no guest laundry or pool

3 or 4 large bus loads of college kids sitting everywhere not being considerate

parking spots aren t easy to find after 10 pm

if you allow pets, even though i love animals i would hope there is a section of the hotel for that purpose

the free wifi and included breakfast were great.

great staff. liked free ev charging.

recommend not buying g food from the bar in the hotel it was disgusting

it has a nice pool as well

the bar and pool

breakfast was a large selection

it would be very helpful if there was a coin laundry

laundry service was not available. bed was small. wifi was not stable.

laundry room

no laundry

i could bring my pet, good price, good location

laundry is worst i ever had in my travel life

not an issue but would like to suggest that a coin laundry for guests would be great.

no fridge no laundry

none. but if i can make a suggestion, laundry room would be nice.

was horrendous, no on-site laundry, tv access was extremely limited

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

restaurant food was too expensive. laundry service was too expensive

no laundry room

room service was quick and convenient

the gym was really nice with all new equipment

also, it seems i was next door to the hotel laundry room - it was noisy

worst wifi

clean, staff are nice, the car is protect with the underground parking

friendly, helpful staff; great location, convenient parking, plenty of hot water for showering

room, comfortable beds, fridge with a small real freezer, good wifi, newly repainted bathroom with hair dryer

love the laundry facilities...like the bar...parking is a little tight, but adequate

could be a bit more spacious and the laundry was free of charge

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

room clean & spacious! breakfast very good.

stayed with 4 kids and myself

careful if sending any laundry as takes longer than they say

laundry bag in room

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

laundry service is good

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

except for the wifi, the stay was amazing!

pool was great

the bar tenders seemed very overwhelmed

room service was fantastic

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

food options were very limited especially in room service.

no restaurant breakfast, had to order room service

have utensils sent to the room and after 15 minutes had to go down in my pjs and walk through the bar and

first, the hotel barely has a lobby, which is surprising for such an expensive five-star property

was very comfortable, shower was amazing (great water pressure and the hot water lasted forever), wifi was fast

breakfast was plentiful

clean, easy parking, fast check in and close to the wedding venue. it was also quiet!

very helpful staff the room was very nice and the pool was clean

i was on the ground floor but if there was any parking lot traffic, i didn't hear any

pile of laundry and trash in the hallway when we arrived

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

the laundry facility where perfect

no laundry machine, parking is expensive

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

no proper laundry service, only service

good location close to everything, restaurants in walking distance, friendly staff, laundry

staff was very friendly and hotel is centrally located. fenway park is 15min walk. wifi is free

staff was extremely friendly and helpful. rooftop pool and bar was a real bonus.

nearby commuter rail and took the train, still better than boston traffic and better than boston parking fees

clean, comfortable. nice kitchen area

awesome and clearly. late check out is great.

clean and spacious rooms, good breakfast and amenities.

cleanliness, availability of super early breakfast and always available coffee and snacks