pool was not available

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not

wifi lost for 2 days room cleaning only after request and card authorization taking long hold

mouse droppings in the pull out sofa where my kids were going to sleep

t like how it says breakfast available but there s no breakfast at all at the hotel , the gym is to small

its by i hop and on site laundry mostly polite staff

no iron micro wave laundry bags

ac saved us in the heat and the laundry was very reasonable

they had a laundry facility on site

there are new washer and dryers on the premises and i didn t mind washing my laundry and sheets and towels

but twice and was only getting partial payments at a time when getting my money back even the laundry was

location, cleanliness, breakfast, comfort

the kids were disappointed and it really ruined the experience

staff where very helpful and the environment was clean,i also love the kitchenette

second room: bed was comfortable a/c worked great shower temp and pressure we're good good size kitchen with

location - staff friendly - breakfast was good and had laundry service

was very friendly, clean rooms, breakfast had a good selection of food

excellent complimentary breakfast. room was very clean and modern.

clean and ample parking space

pleasent room cosy, all basic amenities. quite a nice selection at breakfast, plenty of parking

breakfast great.staff excellent pool wonderful fitness room fun

the parking lot is very poorly lit

buffet area and bar are large

the dining & our room & pool :)

wifi

they were too busy trying to do laundry and other things

laundry area, you do not have to go back with bags of dirty clothes

room next to laundry room - noisey all night long

think a burglar lives here - when i left the room to do laundry, i found someone else's room card key on top of

the wifi works well

the spa tub was fantastic

the bathroom makes you feel like royalty and the pool house is incredible it seriously gives you everything

the kids loved the pool

would highly recommend and we will be back next year since our kids are coming back for crew nationals

the continental breakfast

no guest laundry facilities

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

great for pet/dog owners, as it's surrounded by expansive unused parking area making ideal for walks

free parking, fitness center

laundry room / microwave

the breakfast was probably one the best of any hotel at this level and price-point - and i have been

pool was not working which was extremely disappointing my two kids really wanted to swim

breakfast

pool was dirty

we came for a long stay, the hotel has everything needed for that - from breakfast to laundry to in room kitchen

other than an issue with some of the machines in the laundry and confusion over a late check out it was perfect

open all night and cold outside, hallways smelled of smoke, dryers not vented properly in the laundry room

laundry facility only 1 washer and dryer set worked.

the pool was closed and the laundry room had the washers and dryers unavailable.

in room and hallways, broken equipment in rooms, leaks in laundry areas

loved the large suite, gym and laundry

parking not enough, especially when it rained

stop the covid stuff, do breakfast again, all evidence shows it's time

breakfast was very good. everything that one would need.

did not realize there were laundry facilities available (my fault) until my last night

laundry dryer could have worked better. usually took 2 cycles to dry

pullout sleeper was in bad shape and kinda gross had to clean it off before kids could be on it

pool was closed

was not a great choice for a mom and three kids

slamming doors, playing music, shouting , running through the halls, dogs barking, and doing laundry

i left that hotel room for my trip i cleaned the entire bathroom it was disgusting i did my own laundry i washed

keys worked sporadically, hall smelled like marijuana, laundry room had no machine to dispense quarters or

the laundry room needs seating for guests waiting for laundry to finish, allowing faster turnover for

no laundry service on weekends the pool is closed

the kids enjoyed their stay

the bar and restaurant was very basic

ordered room service that never came

pool area was very cold

they had a pool table and a wonderful oval bar to sit at with lots of big flat screen tv s airing the red

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

pool, laundry room

rooms are always clean , pool is a great bonus just all around always a great experience

breakfast was great but needs a little more options , and my husband was upset he couldn't watch

the breakfast was great

gym is cool. nice clean machines. bed is very very comfy....quiet nice organized hotel overall

the bar closes early, at 10 pm. unfortunately, i was not able to patronize it.

the pool was awesome my kids loved it

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

the pool was awesome my kids loved it

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

the room/kitchen was very clean

clean, kitchen

the kitchenette

only thing would be move breakfast from 7 a.m. to 6 a.m. for us early birds.

limited laundry facility and one of the 2 dryers would not dry

i was told it was the laundry room which isn t even near our room

did not gave more on request, answer was all towels were in laundry

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was able to do laundry! pool was great and room was amazing!

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

laundry room

the staff was very friendly pet

the pool, breakfast, room, grounds were all wonderful and clean.

was great- fresh smoothies a nice surprise after using the gym in the morning

convenient laundry

pet friendly, pretty quiet, nice staff.

wifi was slow but worked

the other client let thier pets do thier business in front of the entrance i think it should pressure to use

no free wifi dirty beds noise rude stuff

the one and only drawback was no on site guest laundry.

good and reasonably priced laundry facilities

laundry facilities could have been all working breakfast tables sticky

wifi worked well, guest laundry was convenient, and overall the staff was helpful and pleasant

pool (in door) is great, nice and clean workout room and outdoor basketball court

very clean and new with nice pool and gym

very clean and new with nice pool and gym

also used the indoor pool

pool too small

there's no laundry facility and one od the staff members was very rude.

is no laundry room, there are no little things that i need in the room - a shoe horn

there were no laundry facility at this site either

understand that housekeeping can be stressful, but they could've cleaned the kids dirty hand print on the picture

is under construction, so if your gps is leading you into the dunkin donuts parking lot, it's right

couldn't find the laundry machines even though there was signage

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

you got great and comfy rooms, nice bathroom, great breakfast, pool and even gym

good parking, great location, and good staff but this time my room wasn't great and the lack of wifi was a

cheap on bus line decent breakfast indoor pool and gym

downside of our stay was the lack of laundry facilities within the hotel

pet friendly and free parking a plus

not room service for breakfast

breakfast is delicious and served with yummy coffee, the gym is great, and beds are super comfy

pool size was small

hot chocolate and use of a laundry

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

laundry was convenient

very nice beds. free laundry

size of the room, free laundry, friendly staff, privacy, the bathroom products, and the curtains can make the

location, kitchen, and laundry on site

the laundry room was filthy with only two dryers working and sombody went thru my clothes in the

the room was next to the laundry/maintenance room and the machines were running all night along with this

we even used the on-site self laundry

there were a lot of stores nearby within walking distance and laundry facilities downstairs

pool & laundry facilities & ease of access

there if a laundry room is you need to wash your clothes

pool and laundry service was down. pool indefinitely time.

laundry room was out of service

broken some time as the bottom of bathroom door was peeling due to the steam and no fan filthy laundry room ,

bath tub wasn't clean, but nothing less to expect during the pandemic with limited room service/ housekeeping

what a hotel should be like with a dining area for breakfast a restaurant near the side of the building a pool

the pool is open late

lady at the front desk was nice, it was nice to have convenient parking and no extra fee for a pet and the

the second room they put me in was above the kitchen and they would turn a very loud fan on at 6 am every

i used the laundry and it was great

i didn t like that i didn t receive any room service within the 2 night stay

the whute light in the entrance/ kitchen and a not so friendly face at the front desk whe i did the check in

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

the room upstairs must have had kids. they were running around and it was a little disturbing.

very clean rooms complimentary guest laundry

the indoor pool is a plus b/c of rain, kids loved it

free parking, close to everything, and staff was great

free parking

great pool area inside and out. bed was amazingly comfortable.

the pool, the room and the staff

pool was amazing

style, layout of the hotel & pool are excellent

some non classy guests and too many loud kids in the pool

the staff at the bar at the tuscan kitchen was awesome

to come and go as pls as well able to order uber eats from all the delicious restaurants and laundry on proud

remolding, no laundry facility, needs breakfast bar and possible security camera's on buildings

no laundry facility, i had a quiet room could not hear traffic, bed was confortable, but its time to

noise from the laundry early in the morning made it hard to sleep past 8 am

t really offer much for you to do outside the room and laundry facilities could use an upgrade

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

bathroom area was very small and also it doesnt have on property laundry services.

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

you have to walk through the laundry and bar service areas to get to the room

gym, laundry, great breakfast, atm, kitchen in room, well furnished

the cost of laundry in the room rate would be a nice touch

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

good laundry facilities at a very low cost downstairs

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

beds were great. great pool and great hours for pool

i wish the bar was open later.

tons of parking

bar tender karen was awesome - we had a lot of fun bantering with her - it was a great experience

the pool being open. but due to circumstances thats not the hotels fault

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

huge room, very good kitchen, laundry room nice breakfast

there was limited parking spots.

very nice size room with a perfect little kitchen

i loved that our hotel had a fully equipped kitchen

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

some of the corridors and the laundry need refreshing, maybe more light or new carpet

that the laundry is gross and holds water and loud!!

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

onsite laundry facilities

the breakfast was decent and free laundry room access

laundry is also available for free and easy to use

laundry

laundry room access is definitely a plus when travelling with kids however the fact that the staff

would be nice to have free laundry.

if they had laundry facilities and the price is one so high i would have stayed there

no laundry room on site.

commercial laundry room is washing sheets every night, the noise sounded like a helicopter, the floor kept

room felt like it was a half mile from the desk and located across from the laundry and cleaning staff

lack of things in the room like laundry bag, electric kettle

air conditioning was so noisy no breakfast

no breakfast cheap policy

loud sounds of people in parking lot late at night

easy access and parking

breakfast was included when booking, but did not exist at the motel

it has everything we need-laundry, food, kitchen, gym

when i checked in with my cat, i was surprised with a one time $100 pet fee, and a $30 administration fee

pet policy pricey

indoor pool, kitchenette

selection of breakfast , friendly and helpful staff, clean and comfortable room - value for money

laundry facilities great

room smelled like dirty laundry immediately

small exercise room and laundry (cheap

free parking, perfect breakfast

everything especially the cleanliness. breakfast is always good

rooms were dirty, the hallway to the room was dirty and had a smell the laundry facility was not

price and the fact that it had a guest laundry room

we had to wash our own towels when we did our laundry

the bathroom was huge which my dogs appreciated it was clean and the laundry service was

pets can stay for free. bed was comfortable and there was wifi.

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

laundry machines broken

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

no laundry service

no laundry facility on-site rooms are kinda small

our roo. was across from the laundry room and we could hear the night shift staff talking

us the worst room available next to the laundry, pool & gym

the parking lot is big enough to accommodate large vehicles such as rvs and

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

the parking lot was full

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

is a pet-friendly hotel, and people who bring pets may be charged a fee

room is very spacious; free parking; quiet building and rooms; big bathrooms; free bar near the

the hotel bar and restaurant (great wine list

the service for breakfast was a little slow. but the food was great.

complimentary continental buffet breakfast

we had dinner and breakfast at artisty and both were delicious

my room was lovely though my understanding from my booking was that i had booked a room with a fireplace

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

plenty of parking space. nice laundry room.

rooms on the first floor were hard to find and a long walk through pool area, exercises and laundry area

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with

for a pet should be noted before you book of the fee charge

paper towel was left on top of the kitchen top table most probably by the housekeeper

parking

nice clean. good breakfast. nice suite with kitchen that i can cook some personal meals

chick fil a,pool,breakfast

was a pile of used laundry on the floor outside our door; more piles of used laundry in the hall

they expended 150% to meet my needs including a free shuttle to the train, assistance with transportation

the matador restaurant (lunch and dinner) was phenomenal! kids loved the pool area.

shuttle service

would have been nice to have microwave in the room. wish pool was open a little later

the pool

accessible bathroom needs to have better non-skid coating on tub and a safety grab bar along the long wall and

and the gym is nice

how small the bar was

room had a lingering pet odor

no laundry service

no laundry facility

location, free parking, staff.

nice people. nice room, great breakfast

breakfast is amazing

were friendly however they were unable to process a payment from my card to get change for the laundry machines

they served real fresh eggs and better baked goods (bagels, real muffins) at breakfast

i didn t use the fitness center or the pool

bathroom had a musty ammonia smell that reminded me of a gym bathroom

i always ended up walking all around the building and through every parking lot

laundry

no laundry on site

no laundry facilities

hard to get out of parking lot due to traffic . no laundry facility

missed having a guest laundry to catch up.on washing

walk around to knock on back door when receptionist came from down the hall with basket full of laundry

have no one to help with luggage they don t have a laundry we have to do our own washing and carry our own

it was very nice. breakfast was good.

wifi was too complicated to connect

i really enjoyed it because i was able to take my pet with me

did not have breakfast. only coffee available

sugar ants running rampant in the room and laundry or garbage bags in the hallway pretty much 24/7

the pool room was my favorite !!

good food generally, full breakfast very good , bar lively ,

great parking

our neighbors kids were extremely loud

provides a grab and go breakfast, dishes and utensils for cooking, towel set, a coin and card laundry operated

comfortable bed, laundry self service available

had nice laundry facilities they did have pans, dishes, and other kitchenware (but no pots) for the most

like laundry this was likeud83dude00 at 5 6 pm could not find front desk

50 cents i was was short to finish my laundry

clean, well appointed, laundry, pool, gym

clean laundry room, gym, and pool made this emergency, business trip easy

the facilities are new and still being renovated, free parking, staff in general - kudos to the ladies in the

staff was great and did everything possible to make the stay enjoyable for my kids and i

it was pet friendly, clean, and very accommodating for our 4 night stay.

wifi was pretty bad,, especially in the rooms

the bar needs a bigger better selection in alcohol

pet policy. room 322 had a dog that howled all night, desk staff was not concerned

clean and live to have food and bar on site

couldn't connect to the wifi (it was just one night so didn't bother getting aggravated by calling rhe front

little room in the corner near the ice machine turned out to be a laundry

laundry area on each floor; nice idea

the pool was excellent and the kids appreciate the complimentary ice cream and cookies after

gym was good

pet policy

the walls were stained everywhere and the laundry room was in terrible condition

the guest laundry services;great idea loved the fitness facilities loved the pool loved the location

the staff laundry room had flooded and thus the whole hallway smelled of mist and mildew

the ice machine was not working, no guest laundry- it was taped off with trash bags

pool, laundry, ice machines all work properly

it has a guest laundry which we used. staff very helpful.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

cleanliness, nice staff, breakfast, gym, laundry facility

location. laundry on site. pet friendly.

children slipped and hit their head by the pool area because when the floor gets wet there it becomes very very

nice and big gym

gym area is modern and had a lot of equipment, the room was big and comfortable, check-in was

cleanliness quite free parking

laundry room is relatively expensive compare to other hotels of the same range were we've been.

a guest laundry room

ok, so place was ok, laundry on site, but didnt use it,,,, but after all that

it was also nice to have laundry on-site

nice assortment of options and juice and coffee, staff was nice, room was nice for it to be a pet room, did

do not have laundry facilities, only one elevator working at the time

no onsite washer, dryer for laundry

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

no place to do laundry

also nice to have laundry facilities

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

laundry room smelled horrible

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

also, there was a pile of dirty laundry and food right outside my window

need more laundry machines..

excellent property. except for a no working laundry everything else was fantastic.

my room (222) was next to laundry and shook in afternoon due to that.

non functional laundry

didn?t have laundry bag

have more outside space to be with kids can t understand why the parking is paid at this distance from the

loved my stay! the robot for room service was the best part!

we picked this hotel because of pets allowed.

have more outside space to be with kids can’t understand why the parking is paid at this distance from the

room service 24 hours

location, and on site laundry facility

roach found in bed nobrefund given was offered coins for laundry room really

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

cleanliness hall ways laundry room

laundry should be free like other extended stay hotel. dishes should already be in the room.

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

no tv remote , no detergent for laundry very

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

shes like maybe it's a laundry fee

guest laundry

laundry facilities were handy

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

everything is provided minus your own laundry

laundry facility in the building and bbq

and answered everything, including changing from a 2 queen room to a 1 king and having an early check in

they misrepresented what they stated regarding pet friendly

great location clean staff courteous easy check in fitness room and breakfast were great definitely would stay

was great, only thing i got there at 10:00 exact and the staff was already closing the kitchen at 10:05

wanted to have early check in and asked when i booked did not get

no direction to the floor where the laundry room is located in the building

clean, modern, easy on and off main thruway, everyone very nice and accommodating, wonderful breakfast

the breakfast is not amazing.

the bar tender was great my old fashioned was perfect and he was very friendly

better for kids to play

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

the back of the hotel is right on the highway if you want to have drinks on the patio of the bar or lobby

the bar was closed

breakfast was great and super clean hotel

make coffee but looks like most hotels in usa doing the same i am not sure the paper role for the kitchen smell

close to a nice ice cream stand. i appreciated the access to the laundry facility.

there is even a small gym and laundry room

was clean, stuffs are so good, you can do laundry

nice big bed. laundry facilities.

the hallway to the rooms smelled very musty, like laundry that sits in a washer to long

laundry facilities always available also basketball court nice and clean

there is no change machine in the laundry facilities, so you better bring a bunch of quarters

the ease of parking and the smell of fresh pine needles in the outdoor woodsy atmosphere.

room, full kitchen, good location close to airport, helpful staff, and good breakfast options by the office

very clean, comfortable, easy parking. nice pool and friendly staff

the wifi connection in the room was terrible.

not many options for breakfast

the breakfast was less than adequate.

breakfast was way too small

wifi, even after paying to upgrade just didn't work well for us

large crowds of people at all entrances and in parking spots with tents

they have a guest laundry, a gym, a swimming pool, and parking

great hot breakfast options, firm, clean beds, laundry facilities.

was clean. had a clean laundry. gentleman that checked me in was very nice and helpful

was on bottom floor of hotel next to employee/ laundry service room so wasn't as quiet as expected

we are traveling long distance so the laundry facility was a nice feature

they also have a nice laundry room for guess

laundry

there are self service options: hydration stations, microwaves, laundry room for guests

the next best part was the guest laundry and super comfy beds

front desk staff was lovely!!! great spot to ride the subway from with the kids

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

guest laundry not provided

the room was perfect and peaceful clean and the staff tending the front desk and bar were beyond exceptional

there is a coin-operated laundry room on site

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

spacious, clean room with kitchen. plus laundry and small fitness room

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

room had a tinge of dirty laundry smell

also no laundry

it's in a busy place and no where around to walk to - but not a problem thanks to the shuttles!

free wifi

breakfast was good. cute vibes down in the bar area

gym, no breakfast. room size to small

amazing breakfast

breakfast was not great. missing bread and some other things.

breakfast was very good

staff is very friendly, hot breakfast daily.

clean comfortable room. good breakfast . fast check-in and check-out