laundry room is relatively expensive compare to other hotels of the same range were we've been.

a guest laundry room

it was also nice to have laundry on-site

ok, so place was ok, laundry on site, but didnt use it,,,, but after all that

no pool on site but where you have to go it awesome!

no laundry facility

no laundry service

was clean there was enough parking

their ad, breakfast was included

the gym had all broken equipment and was not usable

very clean, nice pool and spa, large room.

no room service, no coffee, no food , nothing.

the pool

our room was clean and comfortable and my wifi worked immediately

room had a lingering pet odor

was a pile of used laundry on the floor outside our door; more piles of used laundry in the hall

the layout of the building the balcony above the pool it looks really nice

then he made sure a shuttle was available to take us to the train station and was there waiting for us at the

food was great staff friendly i loved it my husband and our kids enjoyed the stay :) even the drinks at the bar

rooms were very clean, they had a heated pool for the kids and bar for adults

laundry, breakfast

no working laundry. no shuttle to airport!

our ice machine and laundry room was closed the entire time, had to go to another floor for ice and waited to

laundry just down the hall

it has laundry facilities and vending machines

laundry machine ate money

house keeping thru my dirty laundry away cause i had it in a trash bag

i love that they have a gym, a laundry room and it s close to my job

this chain may allow pets but what good is that if not kept clean

staff was awesome and was very nice and the room was very clean and i loved that we have a whole kitchen to our

my kids enjoyed the salt water indoor pool, and had all the things we needed to cook in our rooms

paper towel was left on top of the kitchen top table most probably by the housekeeper

the kitchen staff was rude. they started arguing doing breakfast time

pool is saltwater which i loved

away from the wall and you have to squeeze between kitchen counter & frig door to access it

rooms on the first floor were hard to find and a long walk through pool area, exercises and laundry area

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

great laundry room as well

comfortable beds. excellent staff. laundry facilities were good.

next door to a nice italian restaurant and they had a guest laundry.

no laundry bag

staff is amazing ! room was very clean. the pool was great after a long day of site seeing !

comfy great and great staff, nice breakfast and fast unlimited free wifi

missed having a guest laundry to catch up.on washing

hard to get out of parking lot due to traffic . no laundry facility

i wish they had a laundry room; it would have made my stay even better!

no laundry on site

no laundry facilities

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

laundry machines broken

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

great laundry room, appreciated

helpful personell, laundry for guests, pool inside hotel

the laundry was out of service

first time i used the onsite laundry

we were told we could take our dirty towels to the laundry chute at the end of the hall

us the worst room available next to the laundry, pool & gym

no laundry service

no laundry facility on-site rooms are kinda small

our roo. was across from the laundry room and we could hear the night shift staff talking

where we have kids who has specific food to make warm

gift shop to buy snacks, ice cream, laundry liquid, drinks

front desk employees/ housekeeping she was rude and in helpful our towels smelled like sour laundry

large suites with full kitchen. very comfortable stay for family of 4 (small kids).

pool may have been cleaned better, but the kids enjoyed it anyway

the suite was great for family's. great breakfast and comfortable beds.

no laundry

when i asked about laundry services, i was told i had to go next door to another hotel and use their services

machine on two floors were not working and had no laundry so had to go to the hotel next door to wash clothes

guest laundry was at sister hotel next door.

more equipment in the gym one machine wasn t working

room smelled like dirty laundry immediately

laundry facilities great

small exercise room and laundry (cheap

pool was very cloudy

unfortunately did not get to use the pool because our group got back too late so i cannot

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

the room and the pool were clean

loved everything including the pool area

there was limited access between parking and entrances.

everytime we asked for more we were told they were doing laundry

laundry room was dirty and machine ate coins but hotel is not responsible call number

no laundry on sight and the one recommended was closed.

the free wifi was easy to connect to and fast

comfortable, easy parking, good restaurants nearby.

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

that the laundry is gross and holds water and loud!!

onsite laundry facilities

some of the corridors and the laundry need refreshing, maybe more light or new carpet

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

is no laundry and i didnt have a car to travel easily to do my washing

lack of things in the room like laundry bag, electric kettle

commercial laundry room is washing sheets every night, the noise sounded like a helicopter, the floor kept

we wish breakfast was included in the price, and the hotel had a guest laundry facility.

no laundry room on site.

full laundry

hotel specifically so that i could wash clothes halfway through my trip but they had run out of laundry detergent

front desk has change available for laundry room

i could see a laundry aide across the hall

nice amount of room in the unit. the laundry facilities were great.

so i went to front desk for coffee, toilet paper, laundry bag

was no breakfast or room service but the front desk did provide us with hot coffee every morning

not sure if she only wanted to tend bar and not the tables or maybe it was my kids but she was annoyed

the room was great. everything was clean. my kids loved the pool.

when we went to go in the pool there were a ton of out of control kids in there ,hardly the romantic getaway

the rooms all have kitchens and the laundry is free to wash and dry your clothes

kindly by all of the staff, food was great, and we really enjoyed that we were able to do our laundry at the

nice kitchen and free laundry facilities

pool isn't there anymore and only one washer (two dryers) per hotel building so waiting to wash laundry was a

loved that it offered a laundry room with multiple washers and dryers

breakfast is great

it would have been nice to have indoor pool and jacuzzi.

they accommodated my early check in and the asst gen manager was beyond accommodating

were great and the kids really enjoyed the pool

staff, pool for the kids and i, basketball pickup game.

the pool and laundry could have been cleaner also no extra blankets

went for laundry and the pool

i wish they had a laundry room and breakfast

i also had a pet with me and it scared the pet to death because the banging was so loud it was shaking the wall

only thing i didnt love , was the pool wasnt heated and the room it was in wasn't heated

no hand towels and face cloths, but we found out the laundry services in the hotel were interrupted by electrical

little breakfast options and could use more toiletries in the room.

good location just outside boston. loved having the small kitchen area and room was plenty big.

easy to get to. parking option was great to leave car. shuttle service was 24 hours.

easy parking

no laundry roomno free breakfastno vents in bathrooms

the staff was slow at check in and didn't actually have the room we booked ready at 11pm and the wifi only

no mini bar in room

the easy check-in and friendly staff along with parking and 24hr airport shuttle

great location next to strip mall fast food 15 mins away from encore casino perfect location.

we used the laundry ($2 for laundry and $2 for dryer) and we were really satisfied

shop items like food and laundry soap

i didn't use the laundry room

availability of self-service laundry facility with all equipment in good working condition.

from helping us navigate how to get to boston to helping with resturant suggestions and laundry they truly went

guest laundry not provided

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

pool hours

they falsely advertised laundry machines - they don t have them

free laundry

they charged me a pet fee because my daughter brought her dog over for an hr

breakfast could have been a little better juice and tea.

have to lug luggage, parking right in front of the room door

very clean rooms complimentary guest laundry

more than 15 minutes getting a server, we got our wine but had to re-ask for the kids drinks

the indoor pool had salt water and the outdoor pool is surrounded by trees

i love the gym and my daughter love the pool

parking available and great restaurant and bar in lobby

the cost of laundry in the room rate would be a nice touch

there was a gym and laundry facility on the property which would have been great

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

the laundry facility is great

the carpet needs to be replaced. the laundry room needs to be cleaned around the machines.

beautiful and neat room and hotel, great outdoor pool and laundry room

linens smelled like clean laundry :)

washer leaked in laundry room. automatic door openers didn t work.

good location near interstate. nice laundry room.

money for the laundry :(

though seemed to be cleaned had huge stain on it (brownish color) - it made me wonder how the laundry is being

it also has a self-operated laundry room which is handy for washing your clothes

the hotel was clean and comfortable and i appreciated the onsite laundry (getting rarer these days)

the beds were comfortable and it was great to have laundry facilities to do some washing

breakfast was very good

breakfast was not great. missing bread and some other things.

breakfast is ok.

the continental breakfast was well served

great gym i loved it!

the laundry facilities were very useful

shops and facilities around the hotel and great laundry facilities

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

availability of a tray would be nice to carry breakfast from buffet area to table area, but not really a big

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

the location from the metro laundry facilities rooms in itself quite big and comfortable

are very professional and answered all our questions, room perfect only disappointment was the bar was closed

the pool are was not clean

the swimming pool was quite small and the bar prices quite steep.

really enjoyed our stay especially the kids because they have an indoor pool

room, sea view, convenient laundry machines; right next door to subway station for easy trips into central

went above and beyond to make us feel welcomed, shuttled from the airport and the breakfast was good

nice sized indoor swimming pool, my kids enjoyed it

has a pool and gym but we did not use

early breakfast

the lobby was pretty and they have a pool, gym, and laundry on the same level

that it had a guest laundry room

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear

a bit dated, but functional.. no gym.

we loved the pool! and it was a bonus to have free parking.

the pool had kids screaming really loud and did not let us in the pool

the staff was exceptional. extra kuddos to kelsie. breakfast was always ready and plentiful.

were happy there was daily breakfast

the pool had kids screaming really loud and did not let us in the pool

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable

i don t like that there is no laundry facility.

there is no laundry and the internet was so slow it affected my business

laundry not working

not wifi plugs. no fridge and microwaved. no bellboy to help with luggage.

hotel employee was brilliant at the front desk . pool and gym were a welcomed addition

we only used the pool at night, but was very nice

breakfast, could be better. at least add milk, for kids it is necessary.

pool was good for kids but not adults, gym could use some real weight machines.

excellent shuttle service to airport, saltwater pool, great room.

the room was spacious and the breakfast

i used the laundry and it was great

very clean, friendly staff, warm pool, spacious room at an affordable price.

there is no food service or room service or open restaurant in the hotel

everything was very clean and up to date the pool and spa is very nice

free parking on site

everything is clean and the pool is finally open again

just the pool was out of service and the grille was closed for most of our stay.

bar tender karen was awesome - we had a lot of fun bantering with her - it was a great experience

no restaurant open or room service in off hours

but now probably not going back due to the parking

having free laundry facilities is a fantastic amenity and having a laundry basket in the room was a wonderful

the breakfast was decent and free laundry room access

laundry

it has a nice hot breakfast buffet and even laundry facilities on site

only half of the washers in their laundry room worked.

room with king size bed, swimming pool, laundry for guest, excellent wifi, good breakfast, free shuttle for the

and train station large room, comfortably furnished breakfast included and dinner available guest laundry

of the facilities like airport pick up 24 hr coffee guest laundry superb breakfast staff was super fast in

convenient, laundry room needed to be cleaned

love that they had guest laundry available

clean rooms, nice breakfast, laundry and exercise room.

a guest laundry as a surprise bonus

there is also a laundry room and free coffee and tea

is all you need: airport shuttle, gym, laundry and a simple but very good breakfast

location, laundry facilities

you can purchase laundry soap at the lobby

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

free guest laundry

appreciated the free laundry facilities and the fitness center as well

there could be more laundry facilities.

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

the hotel is beautiful and well-kept. pool was fantastic and the property was nice all around.

pool is so chic

the kids loved the pool and we had the area to ourselves

is a big deal with traveling with kids

complimentary laundry service is a great feature and the hot breakfast was great

fairly decent with free laundry services available.

laundry service is a surprise

new with free laundry room

didn't know where the laundry was and sent me to the wrong floor twice

like doing bit if laundry after a long trip and having to battle housekeeping using guest laundry

the gym is clean and the laundry is installed, which may have been helpful during our stay.

the room was great gym laundry close to beach shopping good foods

the location for me new hotel liked gym laundry breakfast was good also

target across the street made it easy to grab essentials complimentary laundry facility, breakfast offerings

location, kitchen, and laundry on site

laundry was not free vendor machines were not in working order loss money to much noise

the room was next to the laundry/maintenance room and the machines were running all night along with this

we even used the on-site self laundry

quit, clean, had laundry and is close to everything!!

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

laundry was convenient

size of the room, free laundry, friendly staff, privacy, the bathroom products, and the curtains can make the

hot chocolate and use of a laundry

very nice beds. free laundry

downside of our stay was the lack of laundry facilities within the hotel

the pool was closed during our stay which was a big disappointment for kids

being able to reserve a time for the pool and gym was also different and great

also, a menu for room service in the room would have been nice

gym very well equipped, airy, bright

close to laundry mat and car wash

our room smelled sour when we arrived, like forgotten laundry

wish the hotel had a laundry room

no laundry facilities

service imaginable from start to finish; the rooms and facilities were sparking clean; the kids loved the pool

great laundry facility's

the room is really spacious and includes kitchenette. there is a gym, swimming pool and laundry

staff was helpful. good coffee and good breakfast.

used the hotel room to get ready with my bridesmaid for my wedding, they were great with early check in and late

was close to a playground for the kids and easy access to the silver line to get to all other forms of public

shuttle is convenience. having microwave, food from hotel shop, laundry machine

didn't use but customer laundry center and business center looked great

happened both times i went to use the laundry facilities so it was a minor

hotel with all facilities necessary including a self-service laundry

other facilities included guest laundry, pool, gym and restaurant, which is helpful as the location is not

well appointed laundry room

some residents couldn t do laundry

the pool was closed for repairs

a place to get a variety of snacks would be helpful. a mini bar in room.

the bus had several kids/adults scared

i was able to do laundry! pool was great and room was amazing!

limited laundry facility and one of the 2 dryers would not dry

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was told it was the laundry room which isn t even near our room

did not gave more on request, answer was all towels were in laundry

i stay here often and am familiar with many staff members; comfy bed; wifi is consistent;

loud enough to wake the kids

loud enough to wake the kids

i love that they pet friendly. our puppy and kitten were very happy.

bartender and bar were fun way to end evening

no laundry facilities

few suggestions: on site laundry would be nice and perhaps a drinks vending machine

it had a shuttle bus into the town if you didn t wish to walk

slight disappointment was that when we got back from the evening ghost walk, the bar and restaurant were closed

early check in was awesome

there are self service options: hydration stations, microwaves, laundry room for guests

the next best part was the guest laundry and super comfy beds

they also have a nice laundry room for guess

laundry

the gym and pool

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

were doubles not queen no laundry

they said they hadn t got laundry back

laundry using system

shuttle to td bank center was very convenient

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

laundry room

the staff was very friendly pet

nice hotel love that they had a gym

ample breakfast

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

liked the location, facilities including the gym and games room and free laundry for guests

they have housekeeping every days the place is well secured, laundry facility and a gym.

also a big plus that the hotel has self-service laundry

a big plus for the free diy laundry service

also no laundry

the hotel is pet friendly, has a good location that s close to everything. staff is nice too!

nice staff. the gym was nice too and convenient because of our room location.

free wifi

shuttle should be available additional hours

no laundry on site street traffic very clearly heard at all hours

no facilities like laundry, gym

a little pricey, inconvenient personally laundry service

easy location, parking, and free breakfast had tons of options

very clean, great breakfast, great pillows!

wifi reception was poor and tv froze frequently

we also enjoyed the coffee and breakfast in the morning

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min

nice rooms with refrigerator. big bathroom. nice gym

location, fast lift, gym

the laundry machine and dryer in the basement was very convenient

laundry and gym within the premise is really good

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable

their wifi is on and off; i even upgraded my internet access by paying extra, and there was still poor

very nice diversified continental breakfast. newly renovated rooms.

submitted items for laundry indicating that all items should be ironed and folded and twice the items came

laundry soap did not dissolve in washing machine

as a family of 5, i appreciate laundry areas for guest use (minimal additional

decent room, decent location, laundry on location

nice pool and jacuzzi

to accommodate breakfast room service at 530am

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

gym was boring, like all other

didn t have room service

nice gym

proximity to the t station for the subway and there was a laundry room.

the laundry service is convenient

room service

staff was nice the place was clean and the breakfast was unbelievable they had everything

the room, everyone was friendly and nice, the gym, breakfast

also, no laundry on site

room located next to laundry and gym

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

didn't have time to check out the gym

we absolutely loved the pop-up christmas bar and the happy wine hour

the hotel bar and restaurant (great wine list

fabulous in every way: the staff, the breakfast, the room and the decor

quality was terrible it s not the artistry on the green food that you get for room service and even the food

complimentary continental buffet breakfast

however, pete went out of his way to accommodate us at the bar and

great staff, very clean, lovely interior and an excellent gym.

nice hotel, nice gym and excellent location.

restaurant & room service hours

restaurant in the hotel is not working though, so they don t have room service

queen double, it had two double beds in which was super for the size of our party, there was free wifi and the