sheets very scratchy, didn't help sleep. laundry available but with no instructions.

the kitchen and laundry facilities made it even better

good parking, easy access , kitchen and laundry facilities

booking and response , that room was get loved the common kitchen area and laundry facility

to find, superb room and kitchen fully equipped, you can cook, you can have laundry and dryer

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

the room was clean and comfortable and the use of the kitchen and laundry was a god send

ensuite turned out to be in a corridor that was also used by the staff for ironing the laundry

tv fully equipped laundry service was handy to use

too much laundry bags and other'stuff' lying about on view when going out of room

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

accepted dogs at a reasonable price, the location was convenient to where we needed to be, ample parking with

time booking here, very clean place, self catering kitchen loads of fridge & cupboard storage

good parking and use of a well equipped kitchen which is useful

room location, noisy !! near the laundry so lots of noise from 5am.

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

room view over air conditioning units and laundry containers a bit industrial

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

wifi is too slow

pool was big, as was the bed.good choice for breakfast

the wifi signal in my room was quite poor.

we paid extra for room service breakfast, huge mistake

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

wifi in the garden rooms accommodation was very poor

rooms are clean and garden wing rooms are generally quiet wifi has improved and worked very well

to find, great communication, wonderful staff, easy parking and access, quiet and a sublime breakfast, thank

ample on-site parking

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

although not publicly advertised, laundry facilities are available

wifi was very poor & lack of plug sockets in room. also no tooth paste in bathroom.

the wifi could have been better

no wifi

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

easy parking close to entrance

great parking

bar and restaurant facilities on site

breakfasts bar food

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

not offered the option to eat in my room or the bar area

nicely furnished, comfortable, free parking great food

great location, easily accessible, great parking and friendly staff.

parking

also, the staff trundling the laundry across the car park quite early might

the room was good but located right next to the laundry room of the hotel

wifi signal in the room was very

very clean and very good size room and big parking place.p

the room was lovely the location was great the bar area was really nice

the parking is big and easy to find

the bar was quite small for the event. felt there was always a long line to get served.

wifi was weak in our bedroom

great bar to chill

room and bar looks like a throwback from an eighties disco

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

laundry rooms and other storage cupboards were all open and messy these were still open for

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

45am by big a huge lorry outside the window, wheeling in towels or laundry

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

wifi wasn t great

the staff were very helpfull and friendly including the room service ladies

early check in. clean room

i love the bar with sport on the tv s in the

the wifi did run a bit slow at times. understandable at peak times

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

noise from laundry room above our room

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

pleasant surroundings, quiet, good breakfast, nice pool & spa.

laundry van blocked off car park to get out in morning

was great and easy to find - parking was also really good and the wifi was brilliant

breakfast was poor, no staff and all the tables hadn t been cleared so had to sit in bar for breakfast no

a wedding party which was very noisy all night a mix up with my booking too when a request for a pet friendly

room service menu should be in your room

no guest laundry facilities

good pet friendly stop off.

great pet friendly room. great staff. cooked buffet breakfast included. awesome value for money

lovely rooms with a power shower, good choice of breakfast included in price, we didn t use the bar as we ate

another great thing is that they have free parking, which is pretty unusual in scotland

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

g swimming sauna gym ( didn t personally use ) comfy bed , helpful staff , good food

we didn t use the gym facilities this time, but usually do which are great

facilities were very good and clean the pool and the gym were very good food was tasty and breakfast was really

the pool and gym are available to use for guests which we all enjoyed

they did not provide a wifi password and it was not easy to find someone to ask

the rooms were comfortable and breakfast was great! staff were so lovely.

into the room after a busy day with my kids, a lovely well pressured shower

had dinner and breakfast in the hotel and both were excellent

staff were rude upon on checking in, for it being a pet friendly hotel they didn t not make us feel welcome

great breakfast

nice view from the room little welcome details, which the kids really appreciated

yummy breakfast

in stirling when visiting but from now on we would always try and use the castle walk bed and breakfast

breakfast and location

were very helpful in helping me to try to resolve a laundry crisis i was having

hotel is in a great location and there were car parking facilities on site

fantastic, for the money, definitely will stay again only issue was no wifi in the bedroom and only slight bit

lovely bar area, friendly helpful staff and food served in resturant in the evening very nice if somewhat

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

fire door to laundry room wedged open and door to outside also so anyone could walk in

had to climb over dirty laundry and rubbish to get along corridor and into my room

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

good cooked breakfast pet made very welcome

get onto the wifi - there were 3 possible passwords, tried all 3, i possibly typed in wrong, but lost interest

good wifi

bed linen, great communication with owner and breakfast was very enjoyable , large grounds with parking 5 minute

parking

i wish they would have had laundry facilities.

in room above, bed was rock hard, in the passageway on the way to our room were about 30 bags of laundry, looked

not a criticism but laundry stored under staircase which seemed odd but its an old converted building so maybe

also, the hotels cleaning service was very peculiar ie emptying every room of dirty laundry and dirty crockery

very disappointing after having paid for an upgrade we were in a corridor by the laundry room

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

everything. great location, rooms and food is beautiful. spa facilities lovely too.

location, great breakfast, easy to park, great having use of leisure facilities, great bar for a night cap before

room was spacious with good drawer and cupboard space. good wifi.

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

should be informed they are catering for refugees, very noisy room below with kids running up and down corridors

quiet location....good parking

she took time to sit with us and show my kids photos of her animals on her phone

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

location was good, free wifi and fresh towels

a lot going fo it poor wifi if any pub smells damp no food luxury room not very luxurious pub and rooms need

being supplied and there was no car parking

staff and a brilliant restaurant and bar with the best locals you could meet

really, although poor wifi signal in room so worked one evening in bar (fine to do, lots of space and not

safe and easy parking

wifi but used 5g instead :)

wifi signal poor further from main rooms, the hotel does state this upfront but would be worth

extremely helpful and accommodating going out of her way to assist us including a meal after the kitchen normally

wifi didnt work properly in room

wifi couldn't connect but was only 1 night so not really a problem.

poor wifi connection

the wifi signal could have been a bit better

wifi not working

it seemed shabby and unkept (there always seemed to be laundry on the landing)

have been good if we were notified of a wedding party however as it was noisy with families and kids running

very noisy guests around midnight (group of football kids with parents

sports centre and pool were excellent but were a bit away from the hotel so no wondering downstairs before

it was very accessible parking was very good. the staff were excellent and facilities very clean

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

the parking was simple (huge lot)

nice hotel wifi slow in room

location, modern. good car parking.

very clean, comfortable, friendly and great food both in restaurant, bar and for breakfast

personel was really helpful and nice, the room was clean and spacious, the wifi in the room was working quite

we enjoyed the urgent room service

wifi

no room service due to covid restrictions so cannot give a score

$110 aus dollars for a small bag of laundry. really poor risotto

very pet friendly.

staff was also very friendly with kids

the staff were super accommodating, putting both a z-bed and travel cot in our room for our kids - and the room

loved the fact it was pet friendly

smell from the laundry room

wifi would not work. reception staff were poor on arival, though it was midnight..

a nice gym

the view of the bride from our room the food and hospitality the gym free parking location

great breakfast & it was buffet style nice setting nice walks nearby food menu was good room service menu was

tv was tiny. advertised laundry service was not available

was looking for a stopover on our way up to aberdeenshire and needed parking

added bonus of free wifi and secure parking

paid wifi was only downside but worked away fine using our own mobile data, was not a big issue.

easy parking

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

always love staying here when i m the area, great hotel, great service, love the gym

the cookie welcome gift .. nice touch . free parking massive plus

cost of room service. television in room, choices of films and programmes limited

breakfast ok must say choice not as good as previous visits not fabulous

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

plenty of parking hope to return soon

when we raised our inability to get any wifi signal, we were immediately moved to another room which solved

at the week end when they were busy the room service was

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

in the week they even do your laundry for you for a reasonable

happy to return, great friendly staff, great rooms and facilities, decent car park and excellent breakfast

close to family, pet friendly. male staff on duty that booked us in was very polite and helpful

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

woken early by cleaner's and then room service for wrong room.

good location for our purposes, very clean, large room, very helpful staff, excellent bar and restaurant

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

15 and it was perfect - spacious, clean, big tv, large bathroom, great water pressure, super fast wifi, large

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

i had asked for laundry service the evening i arrived and was told to bring

wifi worked okay and the bathroom was fine as well

room very clean, staff very frendly, wifi perfect and fast, breakfast very nice.

my daughter loved the room and the free wifi was great as she was able to go on her xbox at night

laundry piled up in the corridor in the morning

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

staff were great, room service for dinner and the decor was really on the mark

welcoming staff, good parking and comfy bed .

free room service for breakfast definite bonus

towel rails would be appreciated to encourage guests to stick to your green agenda and save on laundry

bags of dirty laundry in corridor at 5pm

no free wifi

was our only option, the menu was very limited and food arrived that arrived was basic even the kids pasta looked

the gym was small

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

the food was lovely, both evening meal and breakfast cooked perfectly

room was spotless and spacious, lovely touch leaving biscuits on the kids pillows for them

partner, 2 kids and i enjoyed a lovely stay at the alona hotel