which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

the wifi wasn't good at all

clean and comfortable, food good ,lovely bar relaxing environment, convient for visiting local

easy parking, easy check in

big property and loads of parking which makes a big difference

although not publicly advertised, laundry facilities are available

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

room was comfy and big enough, wifi worked very well and fast

the wifi could have been better

no breakfast no bar no wifi unruly foreign residents and children running around the landing very early in

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

lovely and clean, great pool, delicious food!

the staff were really nice, food was delicious, my kids had a great swim.

no wifi no phones for room service or an emergency

room service dinner. the pool!

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

kitchen facilities which fridge and cooking available free to use

the large kitchen; the absolutely fabulous staff and the general location.

we took the time to talk with other guests in the kitchen and it's so interesting to hear their stories

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

taking the dog to breakfast was no problem, i sat in the bar area

just one minor item - on the 2nd night the bar service was practically non-existent.

room service tray could have had a better variety

wifi was open, not secured and my computer would not connect

great having use of a kitchen and laundry

good parking, easy access , kitchen and laundry facilities

to find, superb room and kitchen fully equipped, you can cook, you can have laundry and dryer

beautiful big bathroom (best bathroom we have seen in scotland), plenty of parking and even a laundry and dully

free laundry. great shower. great room.

tv fully equipped laundry service was handy to use

nice fresh and clean laundry and towels and clean

too much laundry bags and other'stuff' lying about on view when going out of room

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

the room was clean and comfortable and the use of the kitchen and laundry was a god send

room view over air conditioning units and laundry containers a bit industrial

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room location, noisy !! near the laundry so lots of noise from 5am.

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

staff and service were exceptional, they were welcoming and friendly and the room service was perfect

pet hair and toe nail clippings all on the carpet

not sure how room service works, in that regard

enough on kids menu to keep them happy

had to climb over dirty laundry and rubbish to get along corridor and into my room

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

fire door to laundry room wedged open and door to outside also so anyone could walk in

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

loads of parking

parking

there is a small reception desk with a bar and some seating

cleanliness, flexibility of staff, restaurant in place, easy parking.

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

noise from laundry room above our room

we loved the vaulted bar in the evenings

also, the staff trundling the laundry across the car park quite early might

the room was good but located right next to the laundry room of the hotel

wifi didn't work, however, i didn't ask about it either

thing that let it down was the breakfast was cold, but they obviously had some problem in the kitchen, so i

room was noisy from kitchen extraction outside the window. tolerable with the window closed.

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

very fast wifi

the bar downstairs was great and the locals really friendly

easy parking

lots of parking, big comfortable room, convenient store and food options closeby.

no room service during my stay

wifi didn't work for me because i could not log on

lots of parking, very clean good facilities

would have liked the option of room service

the wifi did run a bit slow at times. understandable at peak times

very nice room and setting. the parking and location were ideal for my work trip.

wasn t big enough to have normal hotel guests as well as a wedding and sitting in the bar, i felt like i was

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

the parking is big and easy to find

parking enormous car park

staff very helpful with an early check in

couldn t find wifi password otherwise all good thanks

good private parking area. the room was quiet and spacious.

was a lovely stay i arrived and parking was easy, i checked in and the staff were delightful i was assisted

very clean, comfortable, friendly and great food both in restaurant, bar and for breakfast

$110 aus dollars for a small bag of laundry. really poor risotto

the house is gorgeous, parking was fantastic and plenty of it, the staff were so amazing.

breakfast was excellent

car parking is enormous situated in the most astonishing and well kept grounds (hats off to the

staff was also very friendly with kids

laundry van blocked off car park to get out in morning

only negative is that i booked a room for 4 people (2 adults, 2 kids) and there was only room for 3 people to

nice big room. lovely view over bannockburn battle field. quiet place. easy to park. good wifi.

wifi was very poor at times perhaps too many users at the same time

parking for the motorcycles very good breakfast had an evening meal in the bar very good fun very

no guest laundry facilities

pull out couch wasn't made up for my kids, so i had to call desk

room perfrct for an adult and 3 kids. great buffet breakfast

perfect location excellent room and facilities easy parking very helpful staff very safe

breakfast was good something for everyone. even two fussy kids.

smell from the laundry room

free wifi is for email only, to check the news / sports you need to upgrade at cost.

room service was fast and friendly and the restaurant was great

very good location if you have a rent a car as there is wide free parking lot and good connection with airport

room had a connecting door (a pet peeve of mine) and i could hear everything the folks in the next room said to

45am by big a huge lorry outside the window, wheeling in towels or laundry

laundry rooms and other storage cupboards were all open and messy these were still open for

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

bar was quick and full covid regulations were being met on our

ample parking

breakfast was lovely and the singing chef was an added bonus dinner was beautiful and the service

tv was tiny. advertised laundry service was not available

was looking for a stopover on our way up to aberdeenshire and needed parking

place and comfortable for my group , owner allowed my group of friends to use the kitchen to cook dinner , so

added bonus of free wifi and secure parking

easy parking

were very helpful in helping me to try to resolve a laundry crisis i was having

lovely bar area, friendly helpful staff and food served in resturant in the evening very nice if somewhat

location ideal ,close to shops,restaurants ,golf club. excellent full

tricky to find parking lot

no wifi in the rooms was a problem but apart from that nothing

care of admin and a myriad of duties, dad taking care of chef the traditional scottish full breakfast cooked to

parking was a nightmare, because i didn't know the area i ended up driving around for ages

nice view from the room little welcome details, which the kids really appreciated

the wifi was the worst out of my entire 9 day trip in scotland

wifi was a bit intermittent

get onto the wifi - there were 3 possible passwords, tried all 3, i possibly typed in wrong, but lost interest

i couldn't get onto wifi at all

good cooked breakfast pet made very welcome

there was a small kitchenette in the apartment to warm and eat take away meals

wifi strength was not strong enough for me to work in the evenings

no restaurant option. we were next to the laundry storage room and was noisey the morning.

and that's your lot), i had to walk through the back stairs where they openly store all the laundry bags to get

i wish they would have had laundry facilities.

service had bags of dirty laundry left in the hallways all day

and room were dirty, there were piles of laundry in the corridor near the fire exit, electricity didn't work

in the week they even do your laundry for you for a reasonable

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

plenty of free parking

room service

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

swimming pool and spa available to use and dining and bar on top floor

although it s a pet friendly hotel i felt it unacceptable that dogs were in the restaurant.

took the kids to the pool & there was a class on and one woman that was in the class came up to my partner

ventilation system in the kitchen should be improved as you can feel the smell of a cooked food in your room

wifi only worked on a rare occasion which made it difficult to search for directions to attractions

great bar for nightcap drinks

smell of fried fish with old oil from the kitchen

the hotel grounds are very nice and there is ample parking

it seemed shabby and unkept (there always seemed to be laundry on the landing)

we stayed in a room with a pet so would think

will definitely book again, next time without a pet

pool wasn't open late.

very noisy guests around midnight (group of football kids with parents

i will be back bar staff ask really friendly as well which helps a lot see you all

a bit noisy at front of hotel but disco in bar finished promptly at 1am!

the rooms were comfortable and breakfast was great! staff were so lovely.

parking was free and just at front of hotel

welcome staff first class food first class location great as traveling on next day plenty of parking

bags of dirty laundry in corridor at 5pm

towel rails would be appreciated to encourage guests to stick to your green agenda and save on laundry

to 1 so the room was not warm when we arrived ( on a very cold day) no obvious instructions for room service,

are so comfortable, staff are outstanding, building is impressive and very special, gym and swimming pool used

the spa facilities were good food lovely and staff very friendly

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

told about wifi no details left for it in room or password etc usually this info is told when checking in or

a spa or even just a wee steam room and sauna would be brilliant.

staff were all very friendly and helpful and the restaurant was fantastic, the selection at the bar was also

wifi even in public areas

friendly staff easy to fined. good golf course

staff, room and pet facilities were fabby

rooms were perfect.good breakfast.ideal location for our golf trip.

forgot to order breakfast

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

clean and warm, breakfast was great the location was perfect for us as we had a function at the golf course

no receptionist or bar staff . we had to go looking to book in. but when found very pleasant

food menu looked great and must have been tasty as the bar restaurant was busy whenever we passed

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

location, peace & quiet, staff welcome & service, lovely room, excellent room service

wifi kept dropping out

no spa or gym.

we loved the tennis courts(one normal, one kids size), the apiary, the garden, the road in via mature woodland

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

the bar was stocked with different beer on tap to the normal found in bars

room service was quick and food was delicious

nice hotel and very clean. on site parking is a bonus. food was very good.

kids twin room was above the disco for a wedding two nights in a row so no sleep until very late

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

i had asked for laundry service the evening i arrived and was told to bring

wifi worked okay and the bathroom was fine as well

we couldn t get the wifi working on the television but luckily i brought my laptop to watch something on

nothing really other than the wifi kept dropping out

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

great parks around too for kids

com for the queen suite, which when booking the filter was on pet friendly

was down in the area for the piton stage final, our kids won though it overran

was an excellent hotel: the room was large with sofas and there was a spa bath with television

the room was lovely, the spa bath a bonus and the television behind the taps amazing

bedroom close to parking

the bar was good with friendly locals and good choice for food

everything. the spa bath was amazing. sorry we had to leave early. i took really un well.