info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

noise from laundry room above our room

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

grounds location room service staff bar service in grounds

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

big comfortable room, plenty of space to work and spread out, full-size bath, reliable wifi and tv

plenty of parking

quiet location....good parking

friendly room no2 was excellent big clean comfortable bed big bathroom very clean and warm nice bar area with

historic and plenty of parking and peaceful

it had its very own bar section and a restaurant, which it would be criminal not to try the restaurant, the

lovely room, beautiful hotel, great staff, great bar, good parking, great location,.

the woman who i spoke to on the phone, who also greeted us and worked behind the bar was exceptional, fabulous

laundry services, though advertised

property is beautiful, spacious and well served with a pool and spa

enjoyed the pool and relaxing in the sauna after a day if walking and sught seeing

the entire building was so clean and breakfast was just fantastic

lovely stay. brilliant massage, good dinner and breakfast. staff are so attentive and kind

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

the laundry service outside my window in the morning.

staff far from friendly - yes we were some 40 minutes before check in permitted, even though an early check in

location, friendly staff, comfortable bar/seating area, nice rooms, lovely shower, good wifi

beautiful property set in amazing grounds parking right outside

wonderful friendly welcome beautiful old country house secluded setting plenty of parking

no issues with wifi during our stay

bed linen, great communication with owner and breakfast was very enjoyable , large grounds with parking 5 minute

stayed in the attic apartment and the kitchen was filthy , drawer front had fallen off, dishwasher still had

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

car parking spaces just too small for big cars

the hotel has enough parking spaces for the car

check in and late check out options could have been offered together as a package as opposed to offering 30

the gym had no music and was limited.

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

breakfast could be improved

hotel, with good spa facilities, great for after a long day out in the city to relax and

the golf course was awesome

we enjoyed our stay, specially the kids loved it

kids are welcomed

it was clean, well laid out, big reception and bar area, staff were friendly

modern, clean room. excellent breakfast included. short walk to airport terminal. good wifi.

great breakfast with warm and welcoming staff

wifi was very good

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

otherwise noise from the exterior laundry storage/delivery area was invasive

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

my room was outside the laundry or garbage area so a little noisy with staff coming and going

locker room in gym pretty bad

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

smell from the laundry room

during covid restrictions so no alcohol served but restaurant still operated and had dinner and breakfast which

wifi did not work in my room, possibly due to the builders

the view of the bride from our room the food and hospitality the gym free parking location

great gym great staff great view to the bridgereally good value for money

a little noisy when loading/unloading for the restaurant or laundry

no laundry facilities

dirty laundry piled up in the hall way

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

wifi was also not working

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

brilliant for both and very good for kids to eat for free thank you

the facilities were on point, especially the heated pool (kids spent hours there), restaurant and bar

lovely bar area and food was very good

wifi signal was very weak thought cost for parking at out of town location was steep

no room service during my stay

plenty of parking and nice gardens with seating area

problem with login onto the free unsecure wifi

to call for room service and found the phone line plug was out from connection , i went down to reception and

wifi in the room was very slow

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

the sheets seem right out of the laundry but had concealer and make-up smudges

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

the swimming pool. kids loved being able to go for a swim.

the restaurant is very stylish and the bar is very cosy

staff were all really helpful and great with the kids

gym facilities were great and the staff were very friendly

laundry trolleys/ cleaning trolley left in the corridor for long periods

we did think the pricing in the bar for drinks was a little overpriced but we understand that it is based near

bar closing in the morning it should just stay open 24hrs for room service but apart from that i haven t got

frree kids meals

the room, gym, swimming pool was lovely and the staff

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

had to climb over dirty laundry and rubbish to get along corridor and into my room

fire door to laundry room wedged open and door to outside also so anyone could walk in

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

location, ev charger was a massive plus and the main reason i chose this hotel over others in the area

hotel could definitely do with a refurb and the breakfast wasn't the best for kids (and also full price)

good parking,very tidy gardens .lovely reception area.

homely atmosphere,huge breakfast, easy car parking, 5 mins from the conference centre

cleanliness, friendly staff and 2 ev charge points that are free to overnight charge your electric vehicle

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

we paid extra for room service breakfast, huge mistake

gym and pool were excellent, very clean and easy to use equipment

staff very helpful and friendly pool was great room comfortable parking easy

kids enjoyed the pool access and breakfast was great

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

no self laundry.

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

shopping center, room view of city, location taxi service, bar and lounge food service, free wifi availability

$110 aus dollars for a small bag of laundry. really poor risotto

were a family with two small kids (5 and 2

the hotel and it looks so beautiful, we enjoyed so much chilling out there and playing with our kids

cleanliness, food service location ambience facilities, little attention to detail, like the bar staff cleaning

room, great location and plenty of parking even for a large van like i had

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

accepted dogs at a reasonable price, the location was convenient to where we needed to be, ample parking with

very clean rooms. plenty of parking. nearby restaurant.

also, the hotels accepts pets and the rooms have shared toilets and bathrooms

very welcoming staff, breakfast was awesome. very quiet place to stay.

there's a very comfortable lounge bar which is relaxing for a few cocktails

location, fantastic room- only negative was we called for room service several times and no answer- other than

also, i wanted to order food on our first night up for room service, and to have water as well as we were

just of a useful critique as didn t hamper the stay at all really, but would be useful if the room service

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

good wifi signal in room

the bar area is brilliant, a fantastic clean

clean and comfortable, food good ,lovely bar relaxing environment, convient for visiting local

wifi dropped occasionally

room 101 is next to the laundry for the up house staff , very noisy

friendly and efficient reception, good wifi and room size, comfy bed

bar staff, the bartender working on the saturday we stayed was very accommodating- think his name

wifi/internet was absolutely horrible

the staff were lovely and gave us a free upgrade and waived the early check in

trolleys of laundry and other housekeeping items all piled up

the room was on the ground floor but to get there we had to get past the laundry unload which was like an assault

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry,

corridor area stacked with laundry

30 on a sunday morning by the laundry staff collecting laundry bins right next to our bedroom window

no laundry bag.

the staff were efficient; they arranged an early breakfast and a laundry pick up/delivery on our behalf

bar was closed at 11:00pm & we were told to be quiet when we was only talking to another group of

he was new as a waiter, because it didn't feel that we were welcome there in the breakfast bar as his hands were

lovely room and hotel has a bar as well, which was a great place to unwind after a long day

he even dropped off and picked up our laundry for us

when we arrived at the property all doors were wide open, some delivery/laundry (

to top it all off the hotel owner allowed us to leave all our luggage in the bar area for the entire day despite

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with

small room poor wifi

although not publicly advertised, laundry facilities are available

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

also advertised as having free wifi but it didn t work

no breakfast no bar no wifi unruly foreign residents and children running around the landing very early in

wifi was very poor & lack of plug sockets in room. also no tooth paste in bathroom.

staff at reception were very polite and presentable, the evening food in the bar was excellent

rooms spotless and comfortable - sky tv, free wifi, brilliant showers , free phone - just incredibly good value

nice bar and restaurant

bottle of water, hairdryer, safe, sky tv, free wifi and smart phone for use

near to shops and breakfast place

tv was tiny. advertised laundry service was not available

even lent me his golf clubs to go and play golf

the accommodation was basic but comfortable and clean and the wifi and television worked very well

added bonus of free wifi and secure parking

wifi code wouldnt work

it has a kitchen facilities, laundry facilities, ironing board, bar, many seating areas and close to the centre

laundry, self service ironing and kitchen facilities available

laundry services and room cleaning are very nice

self-self laundry with wash-dry and soap is only 4 pounds

there is also a possibility to do laundry

hotel was lively lots of food options and good room service menu and staff were down to earth very helpful

we did book 2 rooms for a family of 4 with 2 kids

we ordered room service on the first night and the food was delicous especially the haggis bon bons and the

good breakfast and room service

close to city centre had all the facilities needed in the room spacious late check out on sunday

in the week they even do your laundry for you for a reasonable

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

access to the town and shops , it is pet friendly , and staff were all friendly ,, especially eva ( duty manager

modern hotel that had breakfast included was very well

the staff were fantastic and organised your laundry for you. walking distance to everything.

advertising,no bar no laundry

dated,, hair in the shower,, toilet made a noise 15mins after flushing,, shower pitiful,, the kids had to kill

lovely wine bar just around the corner la p'tite folie

the appetizers at the little bar were also good

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

it was convenient to use the guest laundry

the rooms could do with an info sheet, with wifi code etc available.

only thing we'd add would be probably a restaurant/cooked breakfast and room service, but other than that we

wifi was so/so. was able to steam on an ipad, but not able to use my computer at all.

it was surrounded by at least 30 big bags of laundry

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

although we were a couple travelling together with no kids etc

wifi rubbish

no bell boy, an elevator that hardly fits 2, no daily room service, no enough lighting in the room, comforters

it did not feel like there was any chef ability in the kitchen

the restaurant itself was closed outside of breakfast but the room service is great and offers a lot of good

great breakfast

superb breakfast

was kids up in the room above us and you could here then running about it s not very

would be great if they charged for laundry by weight as opposed to by the piece

2 hours of waiting sent laundry to be done friday evening , sat at reception until sunday afternoon

no ice machine or laundry facility for guest to use

laundry service was very good, bed covers were replaced without fuss within 15 minutes

furthermore, the absence of usb outlets and laundry facilities is inconvenient

there s no self service laundry. laundry service is a tad expensive.

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

245 second floor, the view was dirty laundry

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night