wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

nothing except other guests jumping in the pool.

gym and pool were excellent, very clean and easy to use equipment

slow wifi

spa facilities

noise from laundry room above our room

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

room service menu was somewhat limited and the prices a bit steep

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

value for the money,helpfull staff, quiet, wifi and tv in the room, plenty of parking spots,nearby restaurant

ample parking

time booking here, very clean place, self catering kitchen loads of fridge & cupboard storage

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

only problem i had was my bt virus protection did not like the leapark wifi and locked me out of my

apart from the wifi my only other concern was the removal of haggis at breakfast, by management i was told,

awesome bar and restaurant meals

excellent restaurant and bar and lovely staff

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

although not publicly advertised, laundry facilities are available

no breakfast no bar no wifi unruly foreign residents and children running around the landing very early in

no wifi

wifi throughout with no problems

free laundry. great shower. great room.

loved the cleanliness of the room, kitchen and laundry access and the staff was friendly, welcoming and helpful

sheets very scratchy, didn't help sleep. laundry available but with no instructions.

to find, superb room and kitchen fully equipped, you can cook, you can have laundry and dryer

the kitchen and laundry facilities made it even better

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

plenty of car parking

ample on-site parking

evident from the point you walk in, but also, how they accommodated us in letting us eat in the bar with our

good parking and close to the

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

lovely heated swimming pool too

only negative is that the free wifi is of a very poor speed

the swimming pool. kids loved being able to go for a swim.

the pool provided an excellent space for kids to play in, while allowing others to exercise without any

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

good parking and easy to find. staff were lovely and took clean and comfortable

the hotel was fine and cossy nice fires at bar area liked everything

*water free to help yourself at reception *24 hour reception and bar for residents +room service available at

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

the room was clean and comfortable and the use of the kitchen and laundry was a god send

nice fresh and clean laundry and towels and clean

too much laundry bags and other'stuff' lying about on view when going out of room

ensuite turned out to be in a corridor that was also used by the staff for ironing the laundry

had to climb over dirty laundry and rubbish to get along corridor and into my room

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

fire door to laundry room wedged open and door to outside also so anyone could walk in

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

room view over air conditioning units and laundry containers a bit industrial

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

room location, noisy !! near the laundry so lots of noise from 5am.

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

the food was excellent dinner and breakfast and good bar also with fantastic room service

it had some reall cool features like wifi for every room individually, huge tv super comfortable bed

cold air conditioning during heatwave, very dark - not great for kids

room service forgot my husbands chips but his steak was good.

i was very pleasantly surprised at the bar prices, as we attended a wedding within the hotel, and couldn't

the wifi did run a bit slow at times. understandable at peak times

easy to find, parking available, lovely reception area, very clean, very nice room.

warm, quiet room with bath, ample hot water and good television 2) ample, easy parking 3) good breakfast 4) good

would have liked the option of room service

lovely room, beautiful hotel, great staff, great bar, good parking, great location,.

no room service either, so hospitality overall isn t great

great atmosphere in the bar

could do with a soap dish in the shower, maybe a coat hook somewhere - could not access the wifi

can't they just hire some kitchen staff

bed linen, great communication with owner and breakfast was very enjoyable , large grounds with parking 5 minute

there was a small kitchenette in the apartment to warm and eat take away meals

very pretty house inside a beautiful park, the owners are very friendly, plenty of parking.

because it was marked private we veered right to the parking at the back of the building

great bathroom and shower really useful small kitchen with all you could possibly need for a quick snack or

smell from the laundry room

another warm welcome for breakfast which had everything you could wish for

poor wifi in gym, limited usb outlets in room

both days of our stay and with people comingand going i assume a lot of them were in to use the gym or the

staff very professional and welcoming. the breakfast was very good.

limited parking.

homely atmosphere,huge breakfast, easy car parking, 5 mins from the conference centre

hotel could definitely do with a refurb and the breakfast wasn't the best for kids (and also full price)

large bed tea coffee wifi

we enjoyed the urgent room service

laundry services, though advertised

they gave the cutest touch for kids too but i won't spoil the surprise

wifi was very slow at times and mobile signal was not the best in the rooms

warmest parts of the leisure centre sauna steam and hydrotherapy pool were out of bounds to my kids which was

the pool/spa was clean and welcoming and i took advantage of all of the water and steam options

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

the laundry service outside my window in the morning.

given a very spacious family room overlooking the planes landing which the kids were thrilled with

having a restaurant and bar onsite was a bonus

$110 aus dollars for a small bag of laundry. really poor risotto

breakfast was made to order & again was very tasty

warm welcome, a very clean and lovely room, breakfast was amazing and the staff were exceptionally friendly

plenty of parking

room service was also good

yacht britannia and have a meal in edinburgh before coming back to the hotel for a drink in the bar and a relax

staff were lovely- olga was exceptional. great location, breakfast, gym

breakfast okay location great

travelled to edinburgh with my two kids (13 & 9) for a few days in february half term

rooms comfortable and clean, breakfast

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

my room was outside the laundry or garbage area so a little noisy with staff coming and going

otherwise noise from the exterior laundry storage/delivery area was invasive

were extremely helpful, polite, and great with the kids

tv was tiny. advertised laundry service was not available

much better for us than driving in busy edinburgh city center with no parking in sight especially during festival

happy positive welcome! big bed. big room. free parking.

bar and breakfast room spotless

great host, lovely welcome. great breakfast. highly recommended. good wifi.

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

room service was great property was well decorated and warm

beautiful hotel and grounds. staff lovely, kids enjoyed the heated pool and playground

beautiful castle, spacious yards, gorgeous interior, beautiful pool and spa area, and phenomenal food

the kids loved the breakfast, the pool, playing tennis and golf

we sent our laundry out and got it back the same day

in the week they even do your laundry for you for a reasonable

the laundry was very clean and fresh

very comfortable beds and staff were very helpful and pleasant. excellent free wifi

would have been better if we had two singles for the kids rather than having to share a bed

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

clean, big room. loved the pool, steam room and the rituals shower gel/shampoo.

food; room service via what's app, lovely and delivered on time

bar staff where pleasant too

room size, view, air con, wifi, shower, pool, sauna.

dirty laundry piled up in the hall way

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

a little noisy when loading/unloading for the restaurant or laundry

no laundry facilities

wifi could have been better and there was no way i was paying 15.95 for breakfast.

the sheets seem right out of the laundry but had concealer and make-up smudges

bags of laundry in reception area

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

laundry trolleys/ cleaning trolley left in the corridor for long periods

on the other hand the only issue i had was that the first room i got didn't have wifi, so the staff was nice

we went for taylor swift and they made such an effort with giving us early check in, and really leaning into

it was correct on the order something went wrong in the kitchen

though it was a big place you didn t feel claustrophobic breakfast was lovely the spa was nice to and the

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

room was spotless not one issue with the place the bed was very comfy we had a warm welcome the bar is very

it was easy to find and there was plenty of street parking outside

very fast wifi

clean, great location .ample parking .great restaurant and great bar

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

no self laundry.

for kids, good selection of breckfast , comfy beds and rooms, nice play area for kids and big reception

polite staff, clean rooms with attention to detail, outstanding food, excellent parking an amazing place to

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

faster wifi.

warmly welcomed when we arrived ahead of time, was seated in the beautifully furnished lounge ba bar and had a

the room, the staff, breakfast and room service

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry,

thought they had laundry service but its mostly for tours

are there no windows but also no visible ventilation, you have to walk beyond hallways of full laundry trolleys

30 on a sunday morning by the laundry staff collecting laundry bins right next to our bedroom window

the cleaners left a pile of dirty laundry outside our room, this had to be addressed a couple of times after

room 101 is next to the laundry for the up house staff , very noisy

friendly and efficient reception, good wifi and room size, comfy bed

the bar area too small

very nice clean room, good room service, and great location.

no room service and the restaurant closed too early