food was lovely, rooms were spotless bed comfortable and tv good size wifi signal also good

was not quite clear which parking is for the hotel guests (apparently it is the lower one, the upper one is for

good parking, good internet, nice room with plenty of desk space. staff friendly and helpful.

parking check-in went easy

the girl at reception was phenomenal and the room was so clean and my kids loved it

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

my daughter enjoyed a lovely massage and we all enjoyed the spa facilities

wifi was really patchy and required us to keep logging back in and when travelling with young kids wifi is a

breakfast, friendly staff and location

breakfast was great. the room was clean and the facilities are very well managed

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

great wifi quiet room very clean

the room service was prompt and staff were helpful and very polite

the wifi was good and didn't require information to login and had sky tv which js always nice

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

good location,easy parking and clean and tidy rooms. staff extremely pleasant and helpful.

clean and warm, breakfast was great the location was perfect for us as we had a function at the golf course

parking can be tight as it is a busy restaurant

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

reasonable price, friendly staff, comfortable beds, feels new, good breakfast, pet friendly

very clean well located and tremendous staff. lovely open plan reception bar restaurant area.

hotel, staff always really lovely and the breakfast is amazing

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

i couldn't get wifi but that was probably my laptop, i'll check next time

breakfast and room we re both great

partner, 2 kids and i enjoyed a lovely stay at the alona hotel

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

from 2000 until 0100 there was continual disturbance; from kids running up and down the corridor, adults shouting

wifi was a little slow in the room. ok in lobby though.

free wifi worked brilliantly

pet friendly dogs are not allowed in any of the public areas so either have to be in the room or

plenty of room, lovely bathroom with a big shower, breakfast was lovely

hotel is brand new, rooms are swish, parking is great

free gym on site

double bed for kids. 2 singles would be better.

breakfast was wonderful

i had asked for laundry service the evening i arrived and was told to bring

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

we couldn t get the wifi working on the television but luckily i brought my laptop to watch something on

room very clean, staff very frendly, wifi perfect and fast, breakfast very nice.

my daughter loved the room and the free wifi was great as she was able to go on her xbox at night

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

during dinner the dinning room was like a kids play centre with kids from the large party being allowed to run

was down in the area for the piton stage final, our kids won though it overran

heating was excellent inside the bedroom, comfortable bed, and very accommodating for my small pet dog

smell of the laundry, towels and bedding had a smoky smell

marks on bed linen indicating poor laundry quality

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

few kids running around especially at breakfast but that's the responsibility of the parents not the

free parking with validation

poor wifi connection.

room service was good

free onsite parking

nice clean room, very pleasant staff, nice bar and restaurant.

early check in and late check

laundry facilities would have been useful though i appreciate that might not go with the style of

friendly, great resturant and food and the room was excellent and very comfortable, great parking and river

only complaint was that i would prefer my poached eggs at breakfast not to still contain pieces of shell

first class in every way with superb breakfast and plenty of complimentary penhaligons toiletries in bathroom

courteous staff, amenities, full breakfast and free parking.

dirty laundry from another guest still in our room when we checked in

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

they even did my laundry for a small additional charge

my tv didn t work wifi was weak

gary was amazing in the breakfast area, setting us all up for the day with his funny and happy attitude

early check in and late check out times available which is excellent

was good, and there was a free designated parking area for guests

the bar was also very vibrant and had a great atmosphere for socializing

ambience with comfortable rooms, tasty breakfast, very clean and comfy, small private parking, great location,

in addition, babbity bowsters is a cool bar when you can drink a beer or cider and listen to live music

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

45am by big a huge lorry outside the window, wheeling in towels or laundry

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

very walkable, free laundry and gym on site and very comfortable rooms

excellent location and very comfortable accommodation friendly staff laundry on site

location, with everything you could need, free laundry was an unexpected bonus

the complimentary laundry service was a brilliant surprise

perks included access to a laundry room, pool and table tennis in the lobby and just a general welcoming feeling

on 4* hotel and for wifi you require that we need to sign up to the benefit program

lounge, gym, bar, breakfast and dinner areas were immaculate

restaurant menu was limited. no one answered the phone for room service.

30 there would be a 25 early check in charge even though the room was ready

rooms; clean bathroom; huge bed; fridge in the room; delicious breakfast; lovely bar area; room service options

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

to the train stations and excelelnt value for money with free wifi, sky and hot chocolate in the room

staff, great breakfast, small reception bar great,great location also an early check in due to room being

just a few noisy young people in the bar spoilt it slightly.

laundry takes contactless card payments

the laundry was small and lots of ppl were waiting for their turn

laundry service is just 5-9pm and i wanted a quick wash of my clothes in the morning- not good

laundry is only open from 5pm and can be long queues

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during

the laundry service was good

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

early check in

prices at bar 19.95 for 2 drinks lager and a gin

reception staff were great the bar staff were great the restaurant staff were great they were all so helpful

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

we did not find laundry near.

left my laundry to get done at 9am and they said it would be done at 5

all the facilities we needed was right behind st enoch shopping centre which was excellent so my kids didn t

breakfast was delicious

laundry service was so nice

the hotel advertises a laundry service which was, in reality not available

comfy beds, excellent location and lovely building, good breakfast

room was spacious and well equipped. good wifi connectivity. friendly, helpful staff.

very friendly helpful staff even at 1am in the morning, value for money breakfast.

laundry facilities would be useful, but in every other respect it was great.

friendly staff, excellent location, late check out.

cold eggs at breakfast.

free wifi is great

gave us late check out

noisy from 6am on the saturday morning as our room was directly below the kitchen and restaurant

we ordered room service and it was absolutely delicious as was breakfast

selection was poor to other hotels in the city, the room 607 was noisey from the noise of the kitchen fans above

breakfast was excellent, and the views from the 7th floor restaurant were great

unsecured wifi which meant could not access mail and internet. emergency exit door locked

wifi was also well-connected

amazing value, excellent parking facilities, beautiful food and friendly staff

they did not provide a wifi password and it was not easy to find someone to ask

breakfast host tresha is absolutely an amazing, she goes extra mile and her customer service is

the food (breakfast and dinners) were sensational, the potions were generous

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

laundry service

loved the staff and self-service laundry.

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

we enjoyed the bathtub, and the room service was superb

big room , comfy, high speed wifi

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

no laundry bag, poor selection of tea coffee

no laundry facilities other than to send out which is expensive and as we only stayed one night not

coin laundry nor the ice machine on the premises

i did like the free wifi, there was a hair dryer, water provided along with the usual tea and coffee plus

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

well priced, easy check in and out, lovely staff to let us early check in

more menu options for room service

have had self wash facilities so that we could do our own laundry as we were on a long trip

gym, sauna and cold plunge made our stay extra special

staff were amazing jamie at the bar couldn t do enough for you excellent member of staff

downfall was my kettle didn t work :( still got help from the staff and tea from the bar so not a

the spa although small is so relaxing and an extra special touch when having a night away

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

slightly dated but had all extras, easy wifi

breakfast plenty of choice and again staff excellent

breakfast in the morning was delicious and lots of variety

loved that it had laundry and dry cleaning services since i stayed for 12 nights

staff was very helpful with info on laundry service.

2 days for a laundry service

lack of guest laundry as there were no laundromats nearby.

room service in the evening on day two was prompt and the food was again delicious and brought by a

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

the room was a small one which was perfectly comfortable for one evening's stay, and the free wifi was easy to

breakfast great so many choices

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

helpful staff and kids eat free at breakfast which was a bonus

booked a room for myself, my husband and our two kids

slight mishap in the restaurant with burst pipe at breakfast but staff handled situation well

quiet chilled bar and my daughter was allowed in which in glasgow it s hard to find somewhere kids are allowed

the sofa bed for kids kept sinking so kids got a bit scared

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

wi fi not working did not pick up the laundry like they said they would

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

had requested an early check in but this did not although i appreciate the previous night was very busy in

wifi only available in public area, not in bedrooms.

great same day laundry and really nice food

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

also, we had our laundry done through the hotels service

cookies on arrival, late check out robes sent to our room for spa and a little tray of biscuits and cakes when

it had a kitchen which would be really handy if better equipped

we were staying for three nights we would have hoped our room would have been restocked but the room service

no room service or evening restaurant, however, lots of restaurants around the hotel.

free wifi

the beer in the attached bar was excellent. staff were very friendly and accommodating.

were working very late so were disappointed to be woken up by room service even with a do not disturb sign

would have been great if the hotel have coin / self operated laundry as the next available self operated

the laundry service was very expensive, compared to other similar hotels.

the price for doing laundry.

the kids hanging around the reception area waiting for a pop star and we couldn't get a seat to sit

was perfect for family; comfortable beds (kids loved the bunks) and great shower

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

there was no laundry or general food available. but their were eateries near by.

liked having an option to send out laundry

no laundrette or laundry service

not much we didn t like but there was no where to do our laundry

there were plenty of good eating close by as well as a laundry and supermarket across the road

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

as above - woken early by a laundry van!

45 by a laundry van that took ages to unload etc

hotel itself was clean modern and breakfast

very fast laundry service

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

bed and lovely to have a pet bed and water bowl supplied for our dog, sid

the spa was amazing

noise pollution woken up by laundry of the hotel both mornings at 7am

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

everything was fantastic, such lovely staff especially at breakfast, which was lovely.

comfy bed, complimentary treats, beautiful breakfast, fabulous service, great staff, everyone of them i met

kids loved the pancake machine

when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

parking validation was easy. short drive to restaurants and laundry facilities.

there is also a well stocked bar and everything is reasonably priced the hotel has a lift which takes you into

air conditioning and the gym

gym, family room, good prices, location

we took advantage of the laundry service and was fab

if you decline a room service you get a complimentary drink - great

easy check in late check out late bar helpful staff

rates, location, clean and comfortable rooms, free wifi, friendly staff

food was lovely with great variety on the breakfast buffet

no laundry slips or bags in room.

balloons and pictures for us arriving so that it remained a surprise x gave us a complimentary late check out

was beautiful clean and cosy staff were super friendly and approachable ordered room service came quick and food

clean, minimal, on-site bar and restaurant which was excellent good location.

bed was so comfy we paid for a late check out

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

5 small window overlooked hotel's bins & dirty laundry

so pet friendly that a bed was provided for my dog

wifi didn t work on work laptop.

accommodated an early check in - thank you.

is wifi there, but i couldn't connect to it, my husband could but a weak signal

the place is - warm, clean, nice decor, good wifi, friendly and helpful staff, good food, nice beer and great

issues with the wifi on the morning of the check out

the hotel was lovely and breakfast was amazing.

great breakfast, and lovely staff. we had an evening meal too and it was lovely

no laundry facilities close by.

we also used the laundry service which was so so easy and efficient

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

laundry was the only problem

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

had laundry room door open at 7

laundry options are expensive

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

ideal location ,great value for money and a great breakfast

kitchen facilities were decent too

clean, stayed here previously with my partner and was taking two younger kids this time to glasgow so booked it

i think the breakfast was good as my kids were very happy with that. location is good also.

the breakfast was really nice and the staff were friendly and always helpful

well equipped+selection of teas and coffee, staff provided a dog bed, treats and poo bags for my pet during stay

good big garden messiive parking easy excesses

tv, and wifi

wifi is strong

there is good wifi and parking

lot of ample parking inside, but also on the street right outside

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

the ac never worked, breakfast was cold, laundry was 12 per bag

bandwidth of wifi

with first class room service what's the best i've ever had even in five star hotels also although the menu in

a laundry room or a place to dry wet clothes would be nice.

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location

no laundry facilities but this is a very minor point.

the staff were okay but they briefly lost my laundry

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

the trip was ruined by a 100 laundry bill for one bag of laundry

laundry service not available at hotel

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

staff were really helpful, bar area was lovely and comfortable, room was spotless, and the breakfast

was amazing bar was not to expensive the breakfast was to die for something for everyone

the same day (24 hours) laundry service should be made available.

a guest self serve laundry would also make this great hotel even better

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

it was great we were able to get an early check in so could use the pool facitities on arrival good choice of

staff were very friendly and helpful especially the bar staff

laundry like hand and bath towels were available on demand

laundry wagons left beside the lifts (level 1)

wifi code wasn't given so had to go down to reception

nice clean room faclites good free wifi comfy bed

the bar and restaurant weren t open

cleaners carried dirty laundry through the eating area

beds sagged a bit in the middle. no blow dryer or laundry services.

better to have laundry

breakfast was nice, didn't expect to have complimentary breakfast for kids with paying adult, super value for

cinema, bingo, casino and decent food options 1min away

also, the staff trundling the laundry across the car park quite early might

the room was good but located right next to the laundry room of the hotel

from upstairs, kids jumping on beds and floors until 1 am

there is an amazing amount of parking so that's never a worry

very clean and very good size room and big parking place.p

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

gym very

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a

to concert venue, good size bedroom, comfortable bed, pet friendly , liked the automatic lighting when i got up

stay at moxy s as they re pet friendly so great for taking the dog while i travel for work

no laundry service.

very friendly, loved the netflix link up on the tv and free wifi for the night time when your settling down

gratefully we had cool air/conditioned rooms, and we were granted early check in

free wifi was also handy friendly staff and absolutely delicious breakfast

early check in friendly staff great room great location for ovo hydro parking next door for £12

shower ran hot then cold. room next to laundry so smell in hall was not great.

early check in and free guest laundry albeit dryer needs an upgrade

great to find laundry facilities

laundry facility was a plus, and moderately priced

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

someone was in and out of cleaning/laundry cupboard late and through the night

it was far away from a lot of laundry service places.

laundry was never picked up although it was lying in the room in the right

told about available facilities and how to log onto wifi

member of staff at sky bar was a bit off when we asked if we could sit on couches and said they were all booked