room location, noisy !! near the laundry so lots of noise from 5am.

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room view over air conditioning units and laundry containers a bit industrial

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

the room was clean and comfortable and the use of the kitchen and laundry was a god send

nice fresh and clean laundry and towels and clean

tv fully equipped laundry service was handy to use

ensuite turned out to be in a corridor that was also used by the staff for ironing the laundry

booking and response , that room was get loved the common kitchen area and laundry facility

loved the cleanliness of the room, kitchen and laundry access and the staff was friendly, welcoming and helpful

beautiful big bathroom (best bathroom we have seen in scotland), plenty of parking and even a laundry and dully

the kitchen and laundry facilities made it even better

very luxurious bathroom, big tv, the kitchen and laundry facilities are a great touch

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

only one robe provided and it had a golf ball sized hole in the side

it was nice to know the grange hotel was pet friendly

9pm and even though the kitchen was officially closed at 9 jean on reception managed to get me a room service

room service excellent good big portions very quick service and delivery

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

location and parking

good free parking

shared kitchen which was packed a few times

although not publicly advertised, laundry facilities are available

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

also advertised as having free wifi but it didn t work

the wifi strength

with a friendly receptionist and he helped me with my case to my room explained everything about wifi and what

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

only problem i had was my bt virus protection did not like the leapark wifi and locked me out of my

apart from the wifi my only other concern was the removal of haggis at breakfast, by management i was told,

awesome bar and restaurant meals

excellent restaurant and bar and lovely staff

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

slow ev chargers.

great rooms, pool and gym were very good and great value

paige the receptionist was awesome with ourselves and the kids

kids enjoyed the pool access and breakfast was great

it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

not offered the option to eat in my room or the bar area

nicely furnished, comfortable, free parking great food

great location, easily accessible, great parking and friendly staff.

parking

also, the staff trundling the laundry across the car park quite early might

the room was good but located right next to the laundry room of the hotel

wifi signal in the room was very

very clean and very good size room and big parking place.p

the room was lovely the location was great the bar area was really nice

the parking is big and easy to find

the bar was quite small for the event. felt there was always a long line to get served.

wifi was weak in our bedroom

great bar to chill

room and bar looks like a throwback from an eighties disco

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

laundry rooms and other storage cupboards were all open and messy these were still open for

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

45am by big a huge lorry outside the window, wheeling in towels or laundry

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

laundry van blocked off car park to get out in morning

wifi at the hotel was very very very bad, little or no coverage in the bedroom and my room was very

the kids said they slept well and that was the most important thing

the rooms were a good size and the addition of a fold out bed with kids duvet covers on made our little boy

plenty of space outside for the kids to wander around safely and

no guest laundry facilities

breakfast was lovely, staff helpful, location from bedroom good

we were not disappointed and along with a very adequate buffet breakfast, excellent wifi and lots of parking

clean, bright, friendly staff, easy to locate and generous parking.

breakfast was brill, staff were great ,it was quiet with comfy beds the kids loved it ,will be back again

great wifi connection

the wifi was the worst out of my entire 9 day trip in scotland

bit tricky to find but once found was easy to find parking place and town.

wifi was very patchy in room 1 and the bathroom was a little small in room 9 and where the toilet

get any watchable tv channels until 8am following morning and could only connect to the free wifi for the first

were very helpful in helping me to try to resolve a laundry crisis i was having

parking was limited and it was a bit difficult to actually find the parking entry but apart from

no wifi in the rooms was a problem but apart from that nothing

fantastic room, excellent cheerful staff,good breakfast,and secure parking for the motorcycles.

good central location. only issue is parking. great restaurant in a hotel.

in room above, bed was rock hard, in the passageway on the way to our room were about 30 bags of laundry, looked

service had bags of dirty laundry left in the hallways all day

not a criticism but laundry stored under staircase which seemed odd but its an old converted building so maybe

through the corridors there were a lot of housekeeping items left lying about and a huge pile of laundry bags

very disappointing after having paid for an upgrade we were in a corridor by the laundry room

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

only being a small window the lighting could have been better, but apart from that, the pool/gym etc was great

good wifi and a nice pool and spa

room service was also fabulous

staff were rude upon on checking in, for it being a pet friendly hotel they didn t not make us feel welcome

parking was free and just at front of hotel

wifi don't work , smells , toilet seat loose

no phone in the room to call down to reception if there was any inquires and no information with wifi password

we arrived before check in time, and had a drink in the bar while they got our room ready

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

room was spotless not one issue with the place the bed was very comfy we had a warm welcome the bar is very

warm room good wifi quiet and clean

wifi is non-existent in my room

parking no problem adjacent to the property

plenty of parking and nice gardens with seating area

i love the bar with sport on the tv s in the

friendly staff.. good bar and restaurant

free parking and free wifi was good also

parking, breakfast

it seemed shabby and unkept (there always seemed to be laundry on the landing)

have been good if we were notified of a wedding party however as it was noisy with families and kids running

wifi was slow to start with then unavailable.

room, good breakfast, quiet, good wifi, friendly staff, free parking

bar menu a little restricted for kids.

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

room service only available till 9pm

bar staff were very busy and a few frustrated work exchanges from dining team in front of customers

spa and gym area was clean included in the price of your hotel stay so you can use all the time

wifi was

fire door to laundry room wedged open and door to outside also so anyone could walk in

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

had to climb over dirty laundry and rubbish to get along corridor and into my room

when we got there we were really please to find it had an ev charger which we used on the first night

only downside we found was the wifi was intermittent at times however, this wasn't really a big issue for us as

kids said it was the best hotel they’d ever stayed in!

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing

wifi couldn't connect but was only 1 night so not really a problem.

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

parking is no issue with plenty of spaces available

every part of the dakota experience was spot on, from the reception on arrival through decor to bar and dining

only one set of towels in room, had to ask for 2nd set. wifi would not connect in room.

bags of dirty laundry in corridor at 5pm

towel rails would be appreciated to encourage guests to stick to your green agenda and save on laundry

wasn’t clear that i’d have to pay for both my kids meals despite choosing half board

were excellent , very tasty and good size of portions , the lunch we had in the cocktail bar was the same , the

pool

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

friendly staff, cleanliness and car parking.

wifi could have been better signal

pleasant outside area at back looking towards golf course

$110 aus dollars for a small bag of laundry. really poor risotto

lovely gardens and pet friendly

the hotel and it looks so beautiful, we enjoyed so much chilling out there and playing with our kids

cleanliness, food service location ambience facilities, little attention to detail, like the bar staff cleaning

staff were lovely and the breakfast a knockout

good private parking area. the room was quiet and spacious.

no lift evening meals in the bar not dining room. not really a moan but changed from last time

nice drive up to the hotel, welcoming lights outside, easy parking

limited parking.

the staff were really helpful from sorting out the wifi to helping older people and not making us feel like a

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

lovely hotel with very helpful friendly staff, clean rooms and great breakfast included.

location/ facilities/ staff friendly/ room comfort/ free parking

have been about 3 times this year with my granddaughter, she s o my 7 and it s our spa break , she absolutely

free swim, sauna, hot tubs, and gym

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

exceptional staff, clean rooms, great restaurant and room service with tasty food

would have preferred to be offered a no pet room

very clean, and plenty of parking

smell from the laundry room

during covid restrictions so no alcohol served but restaurant still operated and had dinner and breakfast which

the view of the bride from our room the food and hospitality the gym free parking location

google gym, nice restaurant. good friendly staff. railnlink just 15 minutes walk away.

great gym great staff great view to the bridgereally good value for money

the bar was good with friendly locals and good choice for food

service, pet friendly which was great as we had travelled from ireland and wanted to take our family pet

breakfast was fantastic

chosen too because of pet friendly status

free wifi

tv was tiny. advertised laundry service was not available

easy access and excellent service plenty car parking

else provided by the owner was excellent it was beyond accommodating in our request for an early check in required

wifi signal was poor resulting in quite slow speeds.

loved everything the room the breakfast the bar brent he runs it so well i would 100% be back and can t wait

the laundry was very clean and fresh

in the week they even do your laundry for you for a reasonable

we sent our laundry out and got it back the same day

jackie & thorn is so good with the kids. jackie’s always welcoming & smile

close to family, pet friendly. male staff on duty that booked us in was very polite and helpful

breakfast was delicious, with a very good choice freshly cooked to order

we had dinner and breakfast, all the food was amazing

log fires in the bar and bed was super comfy and views from the room of the church tower

however, the whole village has street or pavement parking and we were fortunate enough to park directly outside

room spotless bar and food superb staff

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty

we requested early check in & they were able to oblige

staff were open and friendly to kids and dogs and went above and beyond to support their guests travel packs

friendly and caring atmosphere - great bar and beer garden - spacious and comfortable bedroom - lovely meals -

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

i had asked for laundry service the evening i arrived and was told to bring

couldn't connect to wifi only issue

room very clean, staff very frendly, wifi perfect and fast, breakfast very nice.

no wifi signal in our room on the top floor

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

no spa or gym.

excellent food, we had room service each night because covid restrictions made it easier but the standard was

breakfast next morning was delicious, lots of choice

bed very comfy and spa bathroom was amazing

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

clean hotel with a private function room, restaurant and bar on site food very nice very polite

wifi wasn t secure so i didn t use it

com for the queen suite, which when booking the filter was on pet friendly

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

my stay was excellent although i could not get wifi in my room but could down stairs

the kids had such a great time

hotel was amazing and breakfast had a great choice for kids and adults

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

other thing would be a few guests got quite shouty in the night and were swearing which woke our kids up but i

parking was great, room was lovely and food was brilliant

extremely friendly and great with the kids