laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

fire door to laundry room wedged open and door to outside also so anyone could walk in

had to climb over dirty laundry and rubbish to get along corridor and into my room

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

the wifi reception in the room i had was non-existent, but a good reason not to be online.

i had room service and it was very prompt and i was well catered for

the pool provided an excellent space for kids to play in, while allowing others to exercise without any

the swimming pool. kids loved being able to go for a swim.

$110 aus dollars for a small bag of laundry. really poor risotto

car parking is enormous situated in the most astonishing and well kept grounds (hats off to the

the chairs in the bar were comfortable, a proper lounge with sofas would have been nice

the house is gorgeous, parking was fantastic and plenty of it, the staff were so amazing.

very pet friendly.

good to have an ev charger on site

limited parking.

no lift evening meals in the bar not dining room. not really a moan but changed from last time

excellent room service

we enjoyed the urgent room service

tv was tiny. advertised laundry service was not available

it only has 8 rooms which is great and plenty of car parking spaces for everyone

else provided by the owner was excellent it was beyond accommodating in our request for an early check in required

looking for properties to stay as we travel by motorbike and like to know there will be secure parking which

nearby to have dinner , lend us umbrella , he is so sweet to allow my friend to cook at his kitchen for dinner

the laundry was very clean and fresh

we sent our laundry out and got it back the same day

in the week they even do your laundry for you for a reasonable

sofa bed a bit uncomfortable for the kids.

staff were very helpful, room clean & quiet. plenty parking .

smell from the laundry room

the view of the bride from our room the food and hospitality the gym free parking location

he was very kind and even sorted out wifi for me

great breakfast & it was buffet style nice setting nice walks nearby food menu was good room service menu was

google gym, nice restaurant. good friendly staff. railnlink just 15 minutes walk away.

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

the tray charge for room service, or if you order 2x items from the room menu then wave the charge

booked the hotel 30 minutes before due to changes in my trip and asked for a shuttle from the airport

the gym is pretty good and has enough kit to allow you to train and the rooms are really comfortable

4am fire alarm which really did ruin our nights sleep, first night sleep away from our kids in 5years as were

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

the team is great, very welcoming. room comfortable. car park. breakfast.

could have done with an information guide in the room including wifi details, local amenities

we had dinner and breakfast at the hotel, both meals were lovely

friendly staff who could not do enough for you we traveled with out pet dog who is 9 months old she was fussed

parking was not the best but it was not too far away

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

easy parking, easy check in

for a good walk there is zetland park which also has a pretty decent play area for young kids

breakfasts bar food

plenty of parking, staff helpful and friendly

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

the laundry service outside my window in the morning.

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

kids food in the restaurant was very reasonably priced which i wasn t expecting ( 4

we were then advised that this hotel would not be pet friendly for much longer

although not publicly advertised, laundry facilities are available

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

wifi was very poor & lack of plug sockets in room. also no tooth paste in bathroom.

no breakfast no bar no wifi unruly foreign residents and children running around the landing very early in

wifi not available.

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

has a tennis court which my kids loved

room, 2am room service, excellent breakfast

great gym and spa and such a friendly place

the staff were really nice, food was delicious, my kids had a great swim.

the breakfast was great with so many choices and friendly staff to help guide you

location and parking. also ev charger in carpark.

great gym and very comfortable room! good breakfast and perfect location!

yacht britannia and have a meal in edinburgh before coming back to the hotel for a drink in the bar and a relax

we ate dinner in the hotel and enjoyed a wonderful time in the bar watching golf on a friday night with

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

noise from laundry room above our room

we spent most of the evening at the bar it was very relaxing

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

my room was outside the laundry or garbage area so a little noisy with staff coming and going

otherwise noise from the exterior laundry storage/delivery area was invasive

breakfast in the room as pets not allowed anywhere in the hotel, so was a bit cold

laundry services, though advertised

the staff were always happy to help, room service food was lovely, breakfast had a substantial menu with many

they gave the cutest touch for kids too but i won't spoil the surprise

no gf pastries. no wifi in a poor phone reception area.

beds clean rooms facilities were everything we needed breakfast was good nice quite

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

the shared bathroom and toilet facilities were fine and there was a kitchen for guests to use

also, the hotels accepts pets and the rooms have shared toilets and bathrooms

the large kitchen; the absolutely fabulous staff and the general location.

we ate in the bar restaurant

is slightly inconvenient that the spa / swimming pool facilities are in a different building, but on the positive

pet mess bins well over filled

a tiny niggle for us, but might be an issue for someone else if not fixed: the wifi wasn't working (neither on

really enjoyed the use of the pool and facilities too

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

cooks bar and kitchen was excellent value for money, the food was fab and you just got to try the sticky

there was no wifi signal at all in my room - frustrating when travelling for work unfortunately

wifi in the garden rooms accommodation was very poor

the wifi did not work in apartments out the back of the hotel..

avoid parking under the big tree. there seems to be a very

in the bar great selection of drinks

just the fact that there is no food/room service after 2.30 pm

we wanted to order room service but it was 5 per person to get the food to the room

the excellent high tea, the friendly staff , room service.

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

the sheets seem right out of the laundry but had concealer and make-up smudges

bags of laundry in reception area

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

good range of facilities in house laundry

of chemicals near laundry room, but that's actually reassuring

the food was really nice and breakfast portion were very big

stairs in our room to top room few little accidents we had on them with our kids and the price of accommodation

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

clear instructions to login to wifi, in the room rather than at the elevator that was my only criticism cant

bar staff where pleasant too

clean, big room. loved the pool, steam room and the rituals shower gel/shampoo.

hotel is really clean, staff really helpful and polite and the kids really enjoy the swimming pool

laundry trolleys/ cleaning trolley left in the corridor for long periods

breakfast was lovely, lots of parking spaces, great facilities and very clean.

on front desk, remember the membership i have and gave us the early check in and a cookie/short bread

it was correct on the order something went wrong in the kitchen

i did not like the fried breakfast.

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

the vehicles coming just for golfing, could be parked somewhere else other that the hotel patron parking area

comfortable cocktail bar ,well staffed and nice

effect our time tho - staff were excellent and we would defo come back next time with our kids as found there

we had some issues with room service one night, they didn't deliver our dinner at all.

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

no self laundry.

not too far from the centre and breakfast was good as

too much laundry bags and other'stuff' lying about on view when going out of room

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

the room was clean and comfortable and the use of the kitchen and laundry was a god send

ensuite turned out to be in a corridor that was also used by the staff for ironing the laundry

nice fresh and clean laundry and towels and clean

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

it was a comfortable hotel, easy to reach with plenty of parking

understandably the restaurant was not open but i could have ordered room service

tried charging me more then the room cost then next day had to change room due to leak ordered room service in

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

dirty laundry piled up in the hall way

no laundry facilities

a little noisy when loading/unloading for the restaurant or laundry

parents can stay close to their kids while helping them to adjust

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

room location, noisy !! near the laundry so lots of noise from 5am.

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room view over air conditioning units and laundry containers a bit industrial

an issue with the phones which was not communicated so i spent quite some time trying to call for room service

emails and a phone call to get a response to a question, no one picked up when we called for room service, and

couldn't find wifi, though i didn't need to look very hard

my kids loved it and i did too

lovely room. comfortable bed. great location. room service.

trolleys of laundry and other housekeeping items all piled up

30 on a sunday morning by the laundry staff collecting laundry bins right next to our bedroom window

the cleaners left a pile of dirty laundry outside our room, this had to be addressed a couple of times after

the room was on the ground floor but to get there we had to get past the laundry unload which was like an assault

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry,

also the lady at breakfast was very attentive

breakfast was good, but lacked of options.

great lounge and bar with great service and whisky tasting

location fabulous beautiful room parking brilliant

the hotel is absolutely beautiful.staff go above and beyond. breakfast was delicious.

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

it was convenient to use the guest laundry

on and off wifi. limited t.v. channels.

you only have room service available, which is fine, but the choice of food is very limited too and not the

), very friendly and helpful staff, super room (decorations, size, windows, spacious), great room service, great

laundry, self service ironing and kitchen facilities available

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

there is a well appointed kitchen and overnight laundry service for only 6

self-self laundry with wash-dry and soap is only 4 pounds

the kitchen and dining area were very handy and the laundry service was an added bonus

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

it was surrounded by at least 30 big bags of laundry

library and bar for relaxing in the evening, the decor in the first and second floor, the view from the room

to swap the soaps in the bathrooms for hand soap, as seems a little wasteful to throw out a soap bar after one

loved the library and bar in the hotel, and the room was really great value for money