towel rails would be appreciated to encourage guests to stick to your green agenda and save on laundry

bags of dirty laundry in corridor at 5pm

we loved the pool facilities and were delighted to find that kids over 8 could use the steam room and sauna

gym and pool could do with an upgrade

didnt have to pay for the wifi as i had volunteered my email address

it didn t have the best of views which was a shame and hearing staff trundling trolleys of laundry etc in

we also chose to have breakfast served in our room as we wanted to take advantage of the suite

excellent food, we had room service each night because covid restrictions made it easier but the standard was

location, peace & quiet, staff welcome & service, lovely room, excellent room service

are large, spa bathroom was amazing, mix if modern bar & restaurant with the traditional build & decor of main

it seemed shabby and unkept (there always seemed to be laundry on the landing)

wifi was slow to start with then unavailable.

very noisy guests around midnight (group of football kids with parents

complimentary spacious parking and bus routes just a few meters away

to the swimming pool was fab and was well supplied with toys for my niece

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

breakfast was amazing.

we didn't even use the leisure centre, and the hotel was still great value for money - breakfast was fantastic

pool was perfect for using with kids

i wish they would have had laundry facilities.

no restaurant option. we were next to the laundry storage room and was noisey the morning.

and that's your lot), i had to walk through the back stairs where they openly store all the laundry bags to get

not a criticism but laundry stored under staircase which seemed odd but its an old converted building so maybe

through the corridors there were a lot of housekeeping items left lying about and a huge pile of laundry bags

were very helpful in helping me to try to resolve a laundry crisis i was having

good central location. only issue is parking. great restaurant in a hotel.

wifi does not work that well as expected.

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

room service for the two day stay

delicious breakfast

breakfast and location

and jackie were so helpful with showing us where to park and allowing an early check in

the wifi connect was rather weak which also affected the tv signal.

rooms where small and wifi was not fast

no guest laundry facilities

lovely stay, great facilities and ideal for kids.

cheerful and welcoming reception. clean and quiet room plenty of secure parking.

you had to pay for parking even though it was a hotel carpark

lovely rooms with a power shower, good choice of breakfast included in price, we didn t use the bar as we ate

laundry van blocked off car park to get out in morning

everything room very comfy restaurant and breakfast excellent very fresh staff pleasent parking free couldn't

breakfast was poor, no staff and all the tables hadn t been cleared so had to sit in bar for breakfast no

room service menu should be in your room

breakfast was a little disappointing for kids

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

we found parking across from inn and this was very helpful , the room had all we required big thank you to

hotel perfect staff wonderfull done everything we asked for in booking so accomadating bar staff lovely felt

it was easy to find and there was plenty of street parking outside

easy parking

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

staff were open and friendly to kids and dogs and went above and beyond to support their guests travel packs

the beer garden and the inside of the bar were really welcoming

we requested early check in & they were able to oblige

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty

really lovely room, genuinely pet friends and lovely food

breakfast was delicious, with a very good choice freshly cooked to order

no fuss just come in rooms here bar down stairs great food .lovely old scottish pub,great staff.

com as taking a pet, i was charged separately for the dog at the hotel

bar staff friendly and polite

beautiful sitting rooms with baronial fireplaces and big comfortable chairs

by this place, wonderful very special hotel, spacious room, very attentive nice staff, roaring fireplaces, good

in the room not in public areas such as the bar and bistro which is understandable there is also parking on site

with tasteful decorations and furniture, beautiful gardens, plenty of parking area

been unsafe to use as it was not secure on its stand and was propt up on the stand against the fireplace

parking at rear of hotel has cctv andbikes out of view

no signs for parking but managed to park on streetc

parking was a bit of a problem , but nothing to worry about .

room was amazing so much room the kids loved how they had there own room and the bathroom was beautiful, from

lovely smart, clean, generous rooms in an excellent central location above a cracking wee bar with friendly

it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

nicely furnished, comfortable, free parking great food

onsite parking

bar could of been open 24 hrs as we asked for a juice at midnight and was told no

there is a small reception desk with a bar and some seating

it lacked atmosphere and the bar wasn t attended well

parking enormous car park

the parking is big and easy to find

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

great bar to chill

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

room view over air conditioning units and laundry containers a bit industrial

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

room location, noisy !! near the laundry so lots of noise from 5am.

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

wifi was open, not secured and my computer would not connect

the service from staff was exceptional from reception, to breakfast room to room service.

ample on-site parking

kids from wedding running through bar

also, the staff trundling the laundry across the car park quite early might

the room was good but located right next to the laundry room of the hotel

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like

staff were great and i had early check in at midday.

from upstairs, kids jumping on beds and floors until 1 am

too much laundry bags and other'stuff' lying about on view when going out of room

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

the room was clean and comfortable and the use of the kitchen and laundry was a god send

tv fully equipped laundry service was handy to use

ensuite turned out to be in a corridor that was also used by the staff for ironing the laundry

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

although not publicly advertised, laundry facilities are available

no breakfast no bar no wifi unruly foreign residents and children running around the landing very early in

the wifi could have been better

also advertised as having free wifi but it didn t work

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

only problem i had was my bt virus protection did not like the leapark wifi and locked me out of my

excellent service, food was very good, rooms clean, parking was no problem.

was disappointed that the advertised free wifi didn't work in my room

king size comfy bed, well stocked drink making tray, tv and wifi

welcome staff first class food first class location great as traveling on next day plenty of parking

wifi don't work , smells , toilet seat loose

breakfast host tresha is absolutely an amazing, she goes extra mile and her customer service is

staff were rude upon on checking in, for it being a pet friendly hotel they didn t not make us feel welcome

had dinner and breakfast in the hotel and both were excellent

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

laundry rooms and other storage cupboards were all open and messy these were still open for

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

good parking, easy access , kitchen and laundry facilities

beautiful big bathroom (best bathroom we have seen in scotland), plenty of parking and even a laundry and dully

very luxurious bathroom, big tv, the kitchen and laundry facilities are a great touch

free laundry. great shower. great room.

sheets very scratchy, didn't help sleep. laundry available but with no instructions.

shower was hard too work and very slow, room was small and noisy next to the laundry

wifi wasn t working

wifi connection was patchy in the rooms but fine downstairs.

wifi in room 1

wifi not really available/working, shower pressure low

also has a laundry service

was super cheap and they offered a laundry service 5 for a bag full

everything mediocre hotel that is no longer pet friendly( it was in the past but is no longer - the main reason

accepted dogs at a reasonable price, the location was convenient to where we needed to be, ample parking with

the shared bathroom and toilet facilities were fine and there was a kitchen for guests to use

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

slow ev chargers.

great rooms, pool and gym were very good and great value

no wifi reception in my room.

room service dinner. the pool!

bar closing time could have been later

good tv and wifi

pet friendly (why we chose here) only in room and not in even bar area

location very close to glasgow nice place to take your pet staff very hard working and friendly superb

didn't seem to have a plug for the bath, so couldn't check out the spa bath.

location able to use on site laundry facilities beautiful grounds good size, and absorbent, towels comfortable

first time and don't know that pool and other restaurant/bistro is in a different building, or laundry is a

laundry on site

check in was delayed by 2 hours due to delay in laundry delivery

was really spacious and overall clean, swimming pool was great

arrival we were advised that our lodge was not ready because the laundry contractor had let them down and there

the bistro was nice. the landscaping was very nice. the laundry facility was excellent

lodge entrance for myself and my children was in the service area above a 24 hour busy laundry

the laundry area needs work

when we arrived at our hotel room there was dirty laundry at our front door, and the room was extremely damp

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

the owners were really great and recommended local pubs to us as well as preparing a fantastic breakfast the

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

also, parking was fine, but could be an issue, as there appears to be space for one room only, so best to

dirty/oily marks on the sheets - perhaps a problem with the laundry

very noicy room due to laundry machines

laundry service

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

the spa and the menu.

wifi connection wasn t very strong but not overly

comfortable rooms, pool was lovely. staff friendly

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

not enough car parking spaces.

hotel was a little unkept with rubbish laying around which is a shame is it offers views over the golf course

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

wifi was a bit weak

rooms are larger room 35 is a great room breakfast was cooked to order and a full scottish style bar staff polite

nice big rooms well heated and with good tv and wifi

very comfortable room. liked the room service for breakfast.

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

peaful lication with nice restaurants and tge botanic park for kids

the staff were really friendly and helpful. freshly cooked breakfast

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

wifi is good

late check out at 11am also meant a leisurely pack after breakfast

got room service which was quick and tasty

pet friendly

well stocked bar with great selection of whiskies

staff were friendly, food and room service was great and felt really safe staying there as a solo female

room was too hot and no air con the gym is a disaster

i thought breakfast was included but it was not.

noisy next to the kitchen

are a family of 4 with 2 kids of 9 and 6

free wifi, clean and comfy, friendly staff

good wifi. a bit too loud as the room was exactly under the kitchen. but otherwise all was fine

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

ordered from the room service menu at 10

the wifi wasn't reliable

we phoned down to reception to ask how much breakfast would be for kids and they didn t know

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

have been nice if public computers for the internet and laundry facilities had been available

wifi wasn't great.

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

location i chose this hotel based on the website pictures loved the bar area looked friendly and welcoming in

breakfast in the morning was delicious and lots of variety

breakfast was amazing and you had a choice of about 8 options from a menu

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

loved the staff and self-service laundry.

incredibly handy, great to have the same day laundry service.

laundry service

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

the breakfast selection was very good

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

should have micro oven available in room or either at room service

no laundry bag, poor selection of tea coffee

coin laundry nor the ice machine on the premises

no laundry facilities other than to send out which is expensive and as we only stayed one night not

very clean and v good wifi

a early check in option with a fee

great same day laundry and really nice food

also, we had our laundry done through the hotels service

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

check took longer than anticipated had to return to reception from the bar 3 times and we had young children

the staff are very friendly and the bar was open till 2am