it looked terrific but once in room we realised couldn t use lift because it was always full of laundry and

parking

bar could of been open 24 hrs as we asked for a juice at midnight and was told no

bar manager was amazing friendly and calm, he seemed to hold the place together very well

there is a small reception desk with a bar and some seating

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

parking enormous car park

room and bar looks like a throwback from an eighties disco

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

barely got an apology from the senior staff member that took the ox cheeks away and he never

also, the staff trundling the laundry across the car park quite early might

the room was good but located right next to the laundry room of the hotel

a function going on and it was a bit loud but they managed to move us to a quieter room so the kids can sleep

from upstairs, kids jumping on beds and floors until 1 am

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

laundry rooms and other storage cupboards were all open and messy these were still open for

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

i will be back bar staff ask really friendly as well which helps a lot see you all

could not get wifi in the room

great if travelling with a pet and our dog was treated like royalty by the waitress at breakfast

plenty of parking onsite too

food and a great atmosphere , a nice restaurant for a quiet meal and conversation and a separate bar with sport

view out of the window(a fence and laundry line) blinds were damaged and didn t close properly toilet roll

staff servicing the rooms very noisy early in the morning and left doors to laundry room and store cupboards

room location, noisy !! near the laundry so lots of noise from 5am.

what i saw briefly, perhaps needs more storage for laundry, one other thing was perhaps to change sign on wall

room view over air conditioning units and laundry containers a bit industrial

very basic room,clean beds, and laundry,kettle very dirty with hairs and dust on lid,also inside not very clean

nice fresh and clean laundry and towels and clean

the room was clean and comfortable and the use of the kitchen and laundry was a god send

tv fully equipped laundry service was handy to use

too much laundry bags and other'stuff' lying about on view when going out of room

laundry van blocked off car park to get out in morning

bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu loads of parking

as disabled couple with dogs due to a event and refurbishment there was no parking on

we had our dog with us so a table was set in the bar area and this was great

very convenient for the motorway and easy parking. great meal in the room too.

good parking, easy access , kitchen and laundry facilities

great having use of a kitchen and laundry

beautiful big bathroom (best bathroom we have seen in scotland), plenty of parking and even a laundry and dully

booking and response , that room was get loved the common kitchen area and laundry facility

very luxurious bathroom, big tv, the kitchen and laundry facilities are a great touch

on our way to breakfast (in an empty room) the hallways were taken over by laundry service cart and bags

just one minor item - on the 2nd night the bar service was practically non-existent.

excellent room service as we were shattered from doing 8 days on the nc 500 so just needed food quick which

lovely hotel in beautiful grounds with a fab bar and restaurant

evident from the point you walk in, but also, how they accommodated us in letting us eat in the bar with our

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

kitchen is spacious, you will get everything in the kitchen for cooking

also, the hotels accepts pets and the rooms have shared toilets and bathrooms

plenty of parking

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

although not publicly advertised, laundry facilities are available

also advertised as having free wifi but it didn t work

no breakfast no bar no wifi unruly foreign residents and children running around the landing very early in

wifi throughout with no problems

it was simply value for money, in an ideal location with a great breakfast - will definitely return

no on site parking, but 2 min walk to ncp car park. 2.20 per day.

car parking

wifi was a bit intermittent

is no designated parking

were very helpful in helping me to try to resolve a laundry crisis i was having

is perfect with off street parking too comfortable rooms rooms, nice bar area and a good breakfast, all food is

no wifi in the rooms was a problem but apart from that nothing

no wifi in bedrooms

wifi not good

no guest laundry facilities

loved the fact that even though we were the first room in the corridor and right next to the bar we didn'y hear

pub grill across the road, play park for kids

the hotel was accommodating as we required an early check in.

feel this property is more adults as there isn’t anything for kids to do except go next door to the park where

no restaurant option. we were next to the laundry storage room and was noisey the morning.

i wish they would have had laundry facilities.

very disappointing after having paid for an upgrade we were in a corridor by the laundry room

also, the hotels cleaning service was very peculiar ie emptying every room of dirty laundry and dirty crockery

and that's your lot), i had to walk through the back stairs where they openly store all the laundry bags to get

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

couldn t open window at night due to noise from laundry room vents on side of building

the bathroom was spacious

to have a room where you didn't feel you were being penalised for bringing a pet, very large comfy

the spa was fully booked

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

parking great

pool was big, as was the bed.good choice for breakfast

parking, spacious room, comfortable bed, pool was great

kids meals was nice to see an effort made to give a better class & smaller adult version of food

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

for a good walk there is zetland park which also has a pretty decent play area for young kids

king size comfy bed, well stocked drink making tray, tv and wifi

excellent service, food was very good, rooms clean, parking was no problem.

comfortable, friendly clean plenty of parking space ideal location great food well

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

ideal location for golf trip and hotel reasonably priced.

at the week end when they were busy the room service was

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the

liked that there was accessible safe easy parking on site

food was lovely, rooms were spotless bed comfortable and tv good size wifi signal also good

there wasn't anything i didn't like! if i had to find something the wifi could've been quicker

kids said it was the best hotel they d ever stayed in!

wifi not working

didn't seem to have a plug for the bath, so couldn't check out the spa bath.

bedroom close to parking

parking area ample and well lit

freshly prepared tasty breakfast

wifi works

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

wifi was a bit weak

we ordered room service the second night which was only warm when it arrived missing a starter and not the

wifi was available, didn't try it

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

hotel is centrally based between glasgow and edinburgh with parking on site

only found out there was a gym on site when i was leaving

ideal location with parking. the staff are very friendly and attentive

it seemed shabby and unkept (there always seemed to be laundry on the landing)

they even have pizza oven went swimming in the olympic pool on the day when we checked out, the kids loved

location, helpful staff, good wi-fi connection nice bar near the reception desk, beautiful hills around amazing

plenty of parking

was there for three nights and only a partial room service was done

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

spa was a little busy and people did not move out the hot tub for over 45 minutes

the deep bubble pool in the swimming pool was fantastic, too

free parking

room service would have been an added bonus

great room,lovely friendly bar with great food and drink

i think we also found a new dinner and breakfast companion in

great bed, fantastic breakfast, real fire, cracking food, real ale.

really lovely room, genuinely pet friends and lovely food

breakfast in the morning was exceptional and service was brilliant

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

friendly and caring atmosphere - great bar and beer garden - spacious and comfortable bedroom - lovely meals -

food, loved the bar and lounge, excellent staff

we requested early check in & they were able to oblige

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our

bar and reception staff are also friendly and welcoming

the staff were very helpfull and friendly including the room service ladies

hours for guests-this is a big let down-as we've been coming here for years-with this in mind bar closed 45

wifi in the room was very slow

the free wifi seemed to have a mind of its own - went through an endless loop trying to get logged in and

no laundry facilities and no daily housekeeping as advertised only got extra supplies when requested,

staff and a brilliant restaurant and bar with the best locals you could meet

it was easy to find and there was plenty of street parking outside

a rude/racist man in the bar but you can't judge the place on its clientele in this way...

bar was great for the football and the staff and clientelle in bar were very accommodating

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

if prices had been cheaper i would have stayed two nights instead of the one with the kids.

there's a theme park right next to the hotel which is an added advantage for families with kids

like teh ev charging facilities. the hotel gives me everything i need for a stay in scotland

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

reasonable price, friendly staff, comfortable beds, feels new, good breakfast, pet friendly

we also asked for an early check in and this was granted

only thing didn't like didn't take cash at bar and kitchen was closed to order food at tea time

i had asked for laundry service the evening i arrived and was told to bring

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

we couldn t get the wifi working on the television but luckily i brought my laptop to watch something on

no wifi signal in our room on the top floor

room, breakfast, wifi

towel rails would be appreciated to encourage guests to stick to your green agenda and save on laundry

bags of dirty laundry in corridor at 5pm

however they cater to everyone - the kids loved their meals

the pool was freezing!

never used gym but

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

really nice food, nice place, good location, free wifi.

great if well behaved pets were allowed at the bar otherwise people may leave them in the room when eating

the food was fantastic hats off to the whole kitchen team, waiting staff, and bar staff

spotless and staff were so helpful. very pet friendly.

staff, clean room, modern, good parking, excellent breakfast incl

breakfast, plenty of parking (including charging points for evs), good size rooms, kids staying for free, a

restaurant and bar staff were fabulous

the race horses , fresh , creative decoration creates lovely atmosphere , staff very friendly, my kids love the

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

of all the friendliness of staff and little things like a small bunch of roses in a vase on the breakfast

my stay here - everything was superb from the staff to the room & the breakfast was lovely

bit awkward getting through the busy bar with a suitcase to check in but i guess that's to be expected

continental breakfast was very nice

had a cocktail at the bar and lloyd was so helpful and made us perfect cocktails

late check out was great

the room service was great

we arrived early and the reception staff found us 3 rooms together for an early check

on 4* hotel and for wifi you require that we need to sign up to the benefit program

loved the staff and self-service laundry.

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

laundry service

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

incredibly handy, great to have the same day laundry service.

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

wifi is a bit slow

comfy bed, good shower and free sky and wifi

just a few noisy young people in the bar spoilt it slightly.

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

very central. parking across the street. lovely breakfast

everything is perfect. only the breakfast is very limited in serving food.

was no kids selection on the menu

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

fergus was able to connect my devices to the wifi

wifi is too slow and not stable.

again, the bar staff were attentive, friendly, and professional

the hotel advertises a laundry service which was, in reality not available

laundry service was so nice

the price of the drink is expensive could see why bar empty

staff at bar were exceptional, as on previous occasions very helpful

a junior suite was upgraded to a studio suite no charge was a great deal for us including breakfast room was

no laundry facilities other than to send out which is expensive and as we only stayed one night not

no laundry bag, poor selection of tea coffee

coin laundry nor the ice machine on the premises

which was directly across the road, when we returned from our evening out we had a drink in the bar and the

breakfast was good and the times flexible

very walkable, free laundry and gym on site and very comfortable rooms

everything about this place, laundry included, ac, very clean, nice staff, perfect

free laundry

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

amazing staff .. couldn t be more welcoming or helpful! laundry service was a bonus !

the laundry service was good

the wifi connection was terrible

i also liked the newly refurbished reception, bar and dining area and look forward to staying in one of the

reception staff were great the bar staff were great the restaurant staff were great they were all so helpful

room service option was great

friendly staff great decor really comfy bed good shower and toiletries free mini bar nice breakfast restaurant

reliable and fast wifi

that rangers fans were celebrating but this didn t bother us much being up out the way but room service was

great stay! had the option for early check in too! awesome staff.

pizza and cider to the room for room service 24 hours it s great

very reasonable price to use the laundry

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during

the laundry machines are unreliable and the front desk staff do not seem able to account for it

the laundry was the cheapest i've found in europe - 2 for a wash or dry

machines on the premise, now they were occupied the whole evening when we were planning to do laundry

laundry facilities would be useful, but in every other respect it was great.

we liked the card left on our 2nd day inviting us for a free drink as we didn't need room service

the lobby had coffee and pastries out all day, a great bar, and a 24 hour kitchen

staff were friendly and gave us an early check in.

happy with the hotel and late check out was even better, would definitely stay again