wifi was hit and miss

great bar for nightcap drinks

surround area was forest and good free parking place

able to use parking next to the property, i was in a small hut round the back of the hotel

can't they just hire some kitchen staff

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

room had crisps under the bed room service was very expensive

front of house and room service were excellent

while front of house and room service were excellent, it was really let down by the restaurant/bar

wifi strength was not strong enough for me to work in the evenings

plenty of parking right outside of the front

the kitchen at the house only catering for breakfast which was excellent

good cooked breakfast pet made very welcome

wifi in the room would be good as signal isn t very good

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

noise from laundry room above our room

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

the pool is too big and the spa is what you need

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

we enjoyed our stay, specially the kids loved it

have preferred an evening room service option for dinner

the kids loved the breakfast, the pool, playing tennis and golf

clean. good wifi. nice people

laundry services, though advertised

the bar staff was excellent

staff were fantastic, and nothing was a problem. room service was excellent.

stone building and grounds, beds super comfy with duvets and many pillows, good hot shower, great room service

good choice of breakfast, swimming pool, jacuzzi and steam rooms really good

the laundry service outside my window in the morning.

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

location room wifi

restaurant and bar were perfect

easy check in and late check out was really appreciated on request

kids are welcomed

great location, terrific gym, nice breakfast, clean room.

breakfast buffet was very good

then, as we were exhausted and travelling far for a family funeral, gave us a complimentary late check out

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

otherwise noise from the exterior laundry storage/delivery area was invasive

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

my room was outside the laundry or garbage area so a little noisy with staff coming and going

friendly staff, comfortable bed, cleanliness,comfortable lounge area, food, newspapers, swimming pool, bus handy

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

a little noisy when loading/unloading for the restaurant or laundry

no laundry facilities

dirty laundry piled up in the hall way

no smart tv for kids to watch anything

size , great bed (size and confort) , good level of service , clean room , room amenities , good room service

would have liked the option of room service

hours for guests-this is a big let down-as we've been coming here for years-with this in mind bar closed 45

plenty of parking and nice gardens with seating area

t get wifi in bedroom even though they gave us admin log on

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

the facilities were on point, especially the heated pool (kids spent hours there), restaurant and bar

the room service was quick and the staff were so friendly

maybe a more comprehensive gym equipment.

only downfall is no kids menu in the restaurant at this time.

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

room service forgot my husbands chips but his steak was good.

check in and late check out options could have been offered together as a package as opposed to offering 30

we booked the late check out and felt rushed out of the room

parking included

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

laundry trolleys/ cleaning trolley left in the corridor for long periods

reception staff, clean comfortable room, bar facilities and the food were amazing

and yeah the spa are is terrible, small, fit for reconstruction and with zero hygiene standards

pool - cold dinner - got the wrong meal due to a mix up in the kitchen

very quick and friendly room service

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

the sheets seem right out of the laundry but had concealer and make-up smudges

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

bags of laundry in reception area

smell from the laundry room

he was very kind and even sorted out wifi for me

great gym great staff great view to the bridgereally good value for money

location works well for me. super comfortable beds. very clean. free parking

friends were staying at another hotel and therefore couldn t be served at the bar after 12

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

no self laundry.

also the breakfast was 10/10

wee room was below some kind of staff quarter, maybe the kitchen

the room, the staff, breakfast and room service

location fabulous beautiful room parking brilliant

breakfast as excellent

there was no bar or restaurant in the building that we were in and when we rang for room service there was no

room 101 is next to the laundry for the up house staff , very noisy

wifi, free water , good quality toiletries, room cleaned every day

free wifi didn't work.

convenience. access to public transport. early check in.

i called room service at 10

the staff were efficient; they arranged an early breakfast and a laundry pick up/delivery on our behalf

no laundry bag.

loved the little decorative fireplace

tv couldn't connect to the free wifi so i couldn't use youtube on it

bar was closed at 11:00pm & we were told to be quiet when we was only talking to another group of

he even dropped off and picked up our laundry for us

when we arrived at the property all doors were wide open, some delivery/laundry (

there was no wifi in the room, but it did not impact my stay in the hotel. i really enjoyed it.

it had the cutest bar

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with

luggage storage and free wifi

adjacent bar is fine for a snack and good prices

liked the free wifi and the sky television provision

near to shops and breakfast place

excellent free wifi and use of mobile phone (

30 on a sunday morning by the laundry staff collecting laundry bins right next to our bedroom window

are there no windows but also no visible ventilation, you have to walk beyond hallways of full laundry trolleys

the room was on the ground floor but to get there we had to get past the laundry unload which was like an assault

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry,

trolleys of laundry and other housekeeping items all piled up

kids bed was very poor and swinging.

room service

great price lovely bathroom good room service

the bed and room service was outstanding

drinks to the room and helped us book another room for next week so we can come back with our kids

the kitchen and dining area were very handy and the laundry service was an added bonus

laundry, self service ironing and kitchen facilities available

there is also a possibility to do laundry

it has a kitchen facilities, laundry facilities, ironing board, bar, many seating areas and close to the centre

self-self laundry with wash-dry and soap is only 4 pounds

245 second floor, the view was dirty laundry

there s no self service laundry. laundry service is a tad expensive.

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

2 hours of waiting sent laundry to be done friday evening , sat at reception until sunday afternoon

laundry service was very good, bed covers were replaced without fuss within 15 minutes

i also wasn't convinced about the laundry services since a fresh pillow case and towel weren't clean

no ice machine or laundry facility for guest to use

it s really noisy , you can hear the voices and the laundry machines , we woke up 7am with the room services

advertising,no bar no laundry

the staff were fantastic and organised your laundry for you. walking distance to everything.

lovely wine bar just around the corner la p'tite folie

there is a bar on-site for bev vies and snacks

78 stairs to our room, the continental breakfast and the wifi kept failing

was only one pillow in the room, which meant fashioning more support out of towels and dirty laundry

the hotel doesn't offer laundry service

shower worked well & laundry was fresh & clean

understand we would get noise as ground floor on road but did not expect to be next to cleaning/laundry room

the room we were given on arrival was 100 and next to the front door and laundry - noisy with the washing been

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

had one issue with room service request but was sorted following day

the decor, the honesty bar, the fireplaces, the building itself and the helpful and friendly staff

no room service. but did have a help-yourself area which was great and easy to access.

everything i needed to cook a meal, do my laundry, do my work, has been thought of and provided

was good to have laundry facilities but the drying cycle of the washer/dryer was not very efficient and took an

noisy neighbours in the next room shouting at 7:00am. wifi unreliable or not working.

the wifi was very poor. you need to have boosters so everyone can use the wifi.

wifi didn t work

restaurant only opens for breakfast and dinner, and laundry is quite expensive

we used the laundry service which was a lifesaver due to our attempt to pack light

would have loved a gym and laundry

30ish when the laundry/delivery was at the hotel

noise of the laundry wagon and cages being moved around at 5:30 am - too noisy by far and too early

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

it was surrounded by at least 30 big bags of laundry

although we were a couple travelling together with no kids etc

to swap the soaps in the bathrooms for hand soap, as seems a little wasteful to throw out a soap bar after one

my only complaint is that the wifi signal in room 26 (b level) was very weak and would often drop out

it did not feel like there was any chef ability in the kitchen

staff - bar staff were so good esp the lady with frizzy hair who went out of her way at all times and was

we also had room service which was brilliant, didn't take long and food was yummy

they really care our experience and trying to accomodate early check in, other services as much as they could

and her rude behaviour, specially upon arrival and that too after a long ride with young kids

room location was in the basement in what can only be described as the laundry room

we had do not disturb on the door, toilet paper wasn t topped up when room we cleaned, no laundry service

nearby amenities for grocery, dining, and laundry were amazing

didn t have breakfast, however we loved the fact that hotel had umbrella to use, and taxi service, it was so

the gym is small but has enough in it to get a reasonable workout if you aren t fussy

there was no safe to store valuables in the room no laundry bag either

room service is great too

its has all amenities and room service is very good,the bar and restaurant are comfortable.

girl took to sick kids hospital , then because of snow the trains and buses were all cancelled and no taxis for

friendly staff, included a dog bed and bowl for my pet lovely design bar downstairs with good food and

great location, great staff, great breakfast

having to pay extra for the leisure facilities except for the indoor pool and gym

to pay for wifi that isnt very good. it's 2018

wifi was poor, i had to rely on my 4g access.

location, comfy bed and excellent restaurant, used facilities the gym and swimming pool, would definitely stay

there was no laundry facilities.

lack of facilities ie. no kitchen or laundry services.

), the staff was great and we used the laundry service as well

the cleaning staff used the alcove in front of our door to stage all cleaning machines and laundry

the staff were very helpful and arranged for our laundry to be done and topped up our tea bags

for an apartment the only thing missing was laundry facilities

unfortunately not even an on-site or very close laundry

a washing machine in the apartment, as sometimes we arrived late and would have liked to do some laundry

huxley is great for breakfast

me and my 3 kids had a fantastic stay