) *laundry service available *go green policy encouraging reuse of towels and skipping a room clean if

next to the shopping centre and the freeway bar and food was good at the hotel and they also do laundry

the free wifi in the room was rock solid

staff that went out of their way to get us an early check in, rebecca made us feel so welcome straight away

parking was just outside and our room was on ground, no stairs

ventilation system in the kitchen should be improved as you can feel the smell of a cooked food in your room

can't they just hire some kitchen staff

surround area was forest and good free parking place

safe and easy parking

like even no oven availability downstairs from the kitchen

noise from laundry room above our room

info packs in rooms about hotel facilities and timings would be lovely (found laundry, roomservice and spa

only issue was our first allocated room number 55 was next to laundry room and desperate for a makeover

there were no bath robes in our rooms and when i asked for them, they said that the laundry was delayed and

was fantastic atmosphere was great in the bar and the swimming pool and sauna was great breakfast was really

wifi issues, but could get online in lounge, with free whisky, so emails completed with varying

wifi in the room would be good as signal isn t very good

stayed in the attic apartment and the kitchen was filthy , drawer front had fallen off, dishwasher still had

there was a small kitchenette in the apartment to warm and eat take away meals

the kitchen at the house only catering for breakfast which was excellent

expense for laundry service, food or cups running out even when it was fairly early into breakfast, advertised

we enjoyed our stay, specially the kids loved it

have preferred an evening room service option for dinner

the kids loved the breakfast, the pool, playing tennis and golf

clean. good wifi. nice people

laundry services, though advertised

the bar staff was excellent

staff were fantastic, and nothing was a problem. room service was excellent.

stone building and grounds, beds super comfy with duvets and many pillows, good hot shower, great room service

good choice of breakfast, swimming pool, jacuzzi and steam rooms really good

the laundry service outside my window in the morning.

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

location room wifi

restaurant and bar were perfect

i was very pleasantly surprised at the bar prices, as we attended a wedding within the hotel, and couldn't

on arrival, we were late arriving due to work commitments but we were able to have a drink at bar before going

to call for room service and found the phone line plug was out from connection , i went down to reception and

something other than football to watch in bar / restaurant.

only issue is that the wifi doesn't connect to apple devices

breakfast and wifi were excellent

the hotel is clean and facilities are great including a really well equipped gym

good location excellent breakfast

modern, clean room. excellent breakfast included. short walk to airport terminal. good wifi.

it was clean, well laid out, big reception and bar area, staff were friendly

my room was outside the laundry or garbage area so a little noisy with staff coming and going

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

otherwise noise from the exterior laundry storage/delivery area was invasive

however, the bar gentleman kindly swapped a couple of things for me

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

plenty of parking available in adjacent carpark

wifi didn t work in room

location was good for our needs, free car parking with lots spaces luxury toiletries quality towels and bed

no room service breakfast

no laundry facilities

dirty laundry piled up in the hall way

a little noisy when loading/unloading for the restaurant or laundry

morning deliveries right outside my room could here hear every bangclang delivery of laundry and food no hot

to three different hotels prior to reaching the marriott and my kids and i enjoyed this the

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

room size, view, air con, wifi, shower, pool, sauna.

nice hotel with a great breakfast, comfortable beds and nice hotel bar

with kids for concert perfect location only downside was bar was very expensive £18 for 2

swimming pool and 24 hours gym and close access to tram !

smell from the laundry room

room was spotless and room service was excellent

location works well for me. super comfortable beds. very clean. free parking

was good in the circumstances, obviously no restaurant or bar service but our needs were well looked after and

both days of our stay and with people comingand going i assume a lot of them were in to use the gym or the

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

the sheets seem right out of the laundry but had concealer and make-up smudges

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

laundry trolleys/ cleaning trolley left in the corridor for long periods

breakfast was around £17 with plenty to choose from, full scottish ( fried ), continental or down

food was amazing. spa was so relaxing and staff were so helpful

problems with wifi

everything went smooth, the room was comfortable and clean and we really enjoyed breakfast

location ( 151) corridors on 3 sides, the 2 windows looked onto an enclosed service area, to the laundry

wifi was patchy and as the hotel had changed to use it to contact reception it was inconvenient.

we arrived easter sunday and the kids had an easter egg each on their bed, lovely

slow wifi

lovely and clean, great pool, delicious food!

was super cheap and they offered a laundry service 5 for a bag full

also has a laundry service

the shared bathroom and toilet facilities were fine and there was a kitchen for guests to use

really nice stay, great place with good parking, room was really nice and comfortable.

kitchen facilities which fridge and cooking available free to use

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

no self laundry.

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

-comfortable bed -awesome view -good wifi -good breakfast

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

room service only available till 9pm

the hotel even put in an extra bed for us so the kids had a bed each

i had room service and it was very prompt and i was well catered for

facilities were very good and clean the pool and the gym were very good food was tasty and breakfast was really

beautiful hotel brilliant staff great breakfast

breakfast, comfortable rooms and brilliant staff

was quiet and it was exactly what we needed to recharge our batteries on a night away from the kids

my sister was in a room below the kitchen in hampton across the road and was wakened at 11pm by the dishwasher

warmly welcomed when we arrived ahead of time, was seated in the beautifully furnished lounge ba bar and had a

the kitchen and laundry facilities made it even better

sheets very scratchy, didn't help sleep. laundry available but with no instructions.

booking and response , that room was get loved the common kitchen area and laundry facility

good parking, easy access , kitchen and laundry facilities

great having use of a kitchen and laundry

which was not part of the hotel, you had to walk round the back in the rain, it was next to the laundry room

very helpful staff , very clean and well presented . loads of parking available and wifi

were really helpful, room was nice and clean, parking was good, location was good

friendly and helpful staff, room service only meals but great value for money and very nice food

for a good walk there is zetland park which also has a pretty decent play area for young kids

room 101 is next to the laundry for the up house staff , very noisy

very nice clean room, good room service, and great location.

have been cleaner, in particular the carpets furniture was dated wifi was poor view was

felt that room service was just a little expensive

free wifi didn't work.

no laundry bag.

the staff were efficient; they arranged an early breakfast and a laundry pick up/delivery on our behalf

staff, quick check in and early check in as requested on the app, very clean room comfortable bed

room was downstairs and near the kitchen for morning breakfast so it was quite noisy

to open the door and step inside into a very large, elegant room with original plaster cornicing, fireplace and

when we arrived at the property all doors were wide open, some delivery/laundry (

he even dropped off and picked up our laundry for us

lovely bar area & great breakfast, would definitely stay

hand and dinner in the other, the lady greeting me wanted me to get my phone out and log in to wifi to check

it had the cutest bar and dining

thought they had laundry service but its mostly for tours

30 on a sunday morning by the laundry staff collecting laundry bins right next to our bedroom window

lots laundry in corridor on the way to the room

trolleys of laundry and other housekeeping items all piled up

the room was on the ground floor but to get there we had to get past the laundry unload which was like an assault

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

had to climb over dirty laundry and rubbish to get along corridor and into my room

fire door to laundry room wedged open and door to outside also so anyone could walk in

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

near to shops and breakfast place

good location, nice staff, cozy rooms, very clean with good wifi and at a very reasonable price

extra comfy room. free wifi and free phone call worldwide

staff at reception were very polite and presentable, the evening food in the bar was excellent

great location , fantastic breakfast, large room

the first floor corridor reeks of laundry smells and was very unpleasant to walk through

although not publicly advertised, laundry facilities are available

wifi not available.

no wifi

the wifi could have been better

there is also a possibility to do laundry

it has a kitchen facilities, laundry facilities, ironing board, bar, many seating areas and close to the centre

self-self laundry with wash-dry and soap is only 4 pounds

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

laundry services and room cleaning are very nice

asked for late check out as my flight was at 7pm

00 extra charge for room service - i have never been requested to pay this before and was a little shocked to

staff friendly, early check in on arrival.

the fact there was bathrobes in the room, the room service and food was lovely, extra wee touches to them were

drinks to the room and helped us book another room for next week so we can come back with our kids

i have room service during my stay and i cannot fault this service

lovely gardens ample parking ,friendly staff ,clean room, 2 bars and restaurants, lots of areas to just chill

ev charging, very small but nice fitness room, friendly staff, clean rooms

service in the restaurant and bar was excellent

couldn t find wifi password otherwise all good thanks

the staff were fantastic and organised your laundry for you. walking distance to everything.

advertising,no bar no laundry

dated,, hair in the shower,, toilet made a noise 15mins after flushing,, shower pitiful,, the kids had to kill

friendly staff, got a very early check in and room upgrade which was good of the hosts.

lovely wine bar just around the corner la p'tite folie

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

room was ready for early check in

), very friendly and helpful staff, super room (decorations, size, windows, spacious), great room service, great

he made an early check in on new years eve possible for me, which was such a treat

laundry service was very good, bed covers were replaced without fuss within 15 minutes

no ice machine or laundry facility for guest to use

would be great if they charged for laundry by weight as opposed to by the piece

it s really noisy , you can hear the voices and the laundry machines , we woke up 7am with the room services

i also wasn't convinced about the laundry services since a fresh pillow case and towel weren't clean

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

there s no self service laundry. laundry service is a tad expensive.

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

245 second floor, the view was dirty laundry

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

it was surrounded by at least 30 big bags of laundry

he had to use the wifi for work and was very happy with the service

the wifi on the top floor wasn't great, sometimes it was weak

the bar was stocked with local drinks and the staff serving were knowledge about the selection and

mini fridge wasn t stocked but room service was available

wifi connection in the room was very bad

hairdryer didn t work and the kitchen door alarm was faulty, making an annoying beep all through breakfast

beautiful room and the breakfast was exemplary

the breakfast is highly recommended and the dinners are top notch

shower worked well & laundry was fresh & clean

the bed was very creaky and our room was right next to where the laundry room was and the staff would be in

understand we would get noise as ground floor on road but did not expect to be next to cleaning/laundry room

room not properly hoovered, and bedsheets had marks on them - which might have come back from the laundry that

room was a great size for a family, being so close to reception and the laundry room meant that it was extremely

everything i needed to cook a meal, do my laundry, do my work, has been thought of and provided

was good to have laundry facilities but the drying cycle of the washer/dryer was not very efficient and took an

noisy neighbours in the next room shouting at 7:00am. wifi unreliable or not working.

the speakers and the wifi and the tv

wifi didn t work