wifi is working very well and we were able to use our computers efficiently for online meetings

room and the breakfast.

despite being little unhappy with the noise from the bar

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

early bar closing

the cafeteria saved the day with drinks and bar food

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

comfy, friendly staff easy good wifi so work was smooth

good wifi connection as well

the wifi was terrible and extremely poor

really good value for money and staff extremely helpful

ranging for me to go to the local gym)

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

r the winter) and a pool and great garden space for the summer

breakfast was the best we

i loved the pool and the garden

a nice, clean room, a good breakfast

breakfast was a bit skimpy and though available until 11:00 they stopped refilling the buffet by

sits at the end of quite a lively area with plenty of bars

welness/spa is poorly equiped and expensive

good but no kids meals before 8

bar and dining downstairs

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

so additional cost)

spa is not available unless booked in advance and costs 15 eur per person

is info is not in the

2) were absolutely beautiful

the place needs some refreshing, the swimming pool was overcrowded and not very clean

pool with a beautiful mountain view, open in the summer

e showers around pool not working

great pool with beautiful views

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

the pool was really nice, there were several options for the breakfast.

the restaurant is also very nice quality and a great breakfast included

had to miss breakfast as it starts in the hotel at 9am

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

nice view but the breakfast was nothing special, no vegetables again.

spacious rooms, friendly staff, nice pool, location close to hiking trails

in the summer there is an outdoor pool

peaceful, nice pool, close to mountains and town. good parking - free!

the pool was lovely and spacious around for relaxing

lovely pool and garden area

needed to leave early the next day, but breakfast was not until 9:30 am

no breakfast served until 9:30, far too late for hikers.

breakfast was lovely; freshly squeezed orange juice, home made cake, fresh rolls and coffee

breakfast is simple and delicious

nice breakfast, nice room with great view of the mountains.

the breakfast was also delicious

the staff was friendly and warm, the facilities were super clean and the breakfast was awesome

breakfast was lovely too

breakfast copious

breakfast: very good value for money

exceptional breakfast! very fresh and delicious.

the breakfast was outstanding, which is unusual in my experience

breakfast was delicious and filling

really good breakfast

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

the rooms were nice and clean, the pool is great

helped with the wifi and found me a restaurant that delivers to the hotel

wifi did not work on second floor where i stayed

no wifi in rooms, only communal area.

clean free parking available nice views

they also have a big garden and plenty of space for parking

fab bar area and reading lounge

wifi signal poor inside the room and the shower sometimes the water was cold.

not good wifi.

the wifi. it doesn t work in the bed room. it he signal is too weak.

wifi signal is soo poor in part of the room.

wifi was too weak at the room no kettle available at the room

free parking, great breakfast, friendly staff, nice room

good location nice breakfast

very well located for our purposes, very cheap, nice breakfast, i will come back.

breakfast

friendly staff, and accommodating my need for late check

adjoining rooms for the kids as well

gym was nice and clean

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

property claims to have a sauna and gym

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

the wifi was mostly non existent

) and wifi working only at the reception

the silence in the area, free parking and wifi and the views from the bedroom.

though they have free wifi which is not that strong

no wifi in restaurants so couldn t translate the menu

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

coffee from the bar was delicious

second time i have stayed here both times mini bar not working

the overall experience (i was traveling with 3 kids) was great

the room was a good size and the wifi worked well

internet wifi was unreliable no parking breakfast buffet unimpressive

wifi good for me the price was little high for a week night but i would highly recommend and

the pool was closed - but then we were so happy to see the monastery

no attendant to help and room service guy was not very friendly

pool, short walk to the bus stop

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

the bed was very comfortable, and the spa tub was great

a bar cafe next door with tables on the pavement

breakfast could have had more selection and the bar could have been open in the evening

breakfast was in a bar next door with bad service and a minimal breakfast

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

service was very slow, order at the bar if you are in a hurry

good bar and restaurant onsite.

golf course 10 minutes drive

we could barely not sleep at night as a bar across the street was extremely noisy

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

wifi was not good. didn t work most of the time.

decent rooms and wifi

helpful staff, clean and good wifi

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

the courtesy of management due to a late check out i didn't fully comply

great location for shopping and costco trips. nice facilities. clean. good breakfast.

and great breakfast

the hotel was packed with people. i always found a table at breakfast but just.

free parking, good breakfast, great restaurant across the street, extremely clean

paid to go to a pool nearby as the information on booking

good spa facilities. decent facilities.

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity plug next to one side of the bed

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

service, cleanliness, bar and restaurant

because my kids loved the place

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

the wifi you have to ask them to connect, and at 5 am the day of checkout it was already down

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

problems with wifi on the last day

great speed and stable wifi

wifi reception in my room 210 was very poor and erratic

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

the bar area was very comfortable

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

only croasan or tost but tost you must to pay because is not include in breakfast

having the restaurant and bar downstairs was so convenient and dinner was fantastic

breakfast is 5€ per person and consists in a croissant with butter/jam and a coffee/orange juice

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

breakfast was horrible.dinner could be much better.

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

wifi in room

wifi was stable.

good, free parking. much better wifi than on previous occasions. nice fresh fruit for breakfast

wifi was ok. quiet mostly

wifi not working

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

warm welcome bar and restaurant on site.

staff is very supportive, and the rooms were super clean and every day we had room service

no tv in the room. not so much dishes in the kitchen.

gym and pool facilities are good

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

paper towels in the kitchen would be a plus

the kitchen had nice appliances

room and breakfast

gym closed at 11pm

breakfast was delicious

everything was fine, breakfast doesn’t have huge variations but few and very good products .

i arrived they found a room available for early check in

also the wifi doesn t work so good

and the wifi didn t work in the rooms

poor wifi in rooms

like really smooth wifi, which is not so common

hotel is bright new and has all the amenities needed

the breakfast is

the 24-hour gym

fantastic gym,

the spa facilities were closed due to covid.

great big swimming pool, pool towels provided, big rooms, soundproofed

staff lovely with exception very comprehensive breakfast

to city, free parking, lovely room, great breakfast

antic style cozy hotel and breakfast is good also.

good buffet breakfast

were informed on arrival we could eat in the restaurant from 8:30pm or the bar served food if we preferred

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

good staff, bar food was ok. rooms very clean. gym was ok

e sole reason i was staying far from downtown), and that the gym

and friendly throughout the stay

told me the sauna was not working

we were traveling with young kids and the house even had toys and books for them to play with

the house includes everything you need, amenitized kitchen, a full refrigirator, various kinds of bread and we even got a freshly baked cake :) if

spacious. well stocked kitchen. lots of food provided. clean.

there was fresh food and an amazing range of breakfast for us in the

the kids loved the wii

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

had the only suite which was lovely with a four poster bed and a spa bath

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the evening

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

we loved it :) everything we asked for from the reception was organised very fast, people at the bar and restaurant were very kind and helpful, housekeeping was great as well

a good bar fridge, good storage and cross ventilation

everything was great and the rooftop bar was incredible ud83eudd29

issues was that we were staying on last floor and next to the room there was a roof bar/club which was playing loud music and we could hear the people closing the bar at 5-6 in the

on top of the building is a terrace with bar with music where we watched the sunset

they also offered a late check out so we didn’t have to carry our bags with us all day

male staff at reception & bar were unfriendly and not welcoming at all; they hardly spoke to

an excellent central location, attached garage

free sweets in reception, good wifi and warm rooms

wifi didn't work most of the time

wifi didn t work in our room

wifi in room very weak

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

one of our party was unwell and the hotel accommodated an early check in

laundry facilities were a bonus

no price list for laundry.

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

free wifi was truly terrible

comfy bed friendly staff good wifi local shops

we couldn t get wifi in our room

complicated wifi access

like madrid, when a hotel is far away from the city centre it has to have an outdoor swimming pool to compensate, which is not the case here

good wifi

decent wifi, comfy beds, and room

wifi sometimes weak or intermittent. overall great and will return

ac worked well, wifi worked fine too

clean and comfortable, close to the main points in the city, wifi is good, staff are very nice

the bar is very popular with locals and has a great local vibe

enjoyed some beer and tapas in the bar where the bar person really looked after us

very pleasant family run hotel with a friendly bar and excellent restaurant, this was my second stay and i will go again

great tapas bar downstairs,fantastic location, good value

the bar and restaurant was superb value for money and of the highest quality

wifi good

very good restaurant, extraordinary attentive and professional receptionists, cosy beds,good wifi

wifi is slower than dial up in the 20th century

room was great, the wifi worked perfectly and the water was hot and plentiful

unfortunately did not have a chance to use the spa but perhaps anouther time

cold pool

we had flexibility for early check in and luggage storage after checking out, which is really important in a big, bustling

nice pool

the staff were amazing especially the bar staff who could not do enough to please

the hotel lobby and bar very nice and modern, the restaurant very good space and the food delicious

bathroom in bar area was disgusting.

of the old town, less than 5 minutes walk to the aqueduct and the alcazar, out of season the bar is closed and the restaurant is only open for breakfast, however there are good places for

the staff at reception and cafe/ bar were very friendly and attentive

spa bath, double shower and quality toiletries

the room was lovely; bathroom was spotless with a spa type shower

clean and comfortable room with mini bar and safe

of castle from room, garage for car, walk to all attractions, very friendly staff, great little bar and terrace

car parking was easy and there was an ev charger in the garage that u used for my tesla

was extremely helpful in trying to get us on the parking app and recommended a fabulous tapas bar san miguel which was fantastic

) with 2 ev chargers, 1 of which a tesla destination charger

was not allowed to stay in superior double room with two little kids (1 & 3 y

very attentive staff. clean and great location. and don't forget the pool for the summer.

we were on the fourth floor, facing out towards the pool, and we quite literally never heard a sound, even during the day, when the pool was being used

breakfast good, location too

i had hoped the swimming pool might still have been in season

wifi ok

no working wifi in the room

near city center. free parking. great restaurant and tapas bar. good price. good wifi.

however on sunday the bar and restaurant are closed in the evening

smashing bar wine and food

room very clean, comfortable beds, wifi very good. check out at 1 am.

cleanliness, nice staff, good facilities, strong wifi, comfortable beds

wifi was slow but that's the only bad thing i can say

good wifi

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

i would love to have a coffee machine at the property and the gym open earlier than 9am.

gym was out of service

great breakfast and i was happy to use the gym facility after a long vacation.

covid has impacted services (gym sanua)

gym needs to be reserved in advance in order to use