in smart gardens with pool

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the pool is small, but calm

wifi is working very well and we were able to use our computers efficiently for online meetings

breakfast was also good

breakfast was basic

the breakfast could have been better - not a lot of fresh food.

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

wifi very good, able to stream tv

wifi signal is soo poor in part of the room.

is a constant: the wifi

poor wifi signal.

not good wifi.

the wifi was terrible and extremely poor

good wifi connection as well

comfy, friendly staff easy good wifi so work was smooth

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful

good location nice breakfast

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

breakfast

friendly staff, and accommodating my need for late check

breakfast not included in the price.

a more varied selection of food in bar and restaurant.

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

early bar closing

adjoining rooms for the kids as well

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

one of the plates in the snack bar was quite low quality for such a place.

property claims to have a sauna and gym

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

good wifi and ok breakfast

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

decent rooms and wifi

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

very nice view from balcony, good bed and friendly staff. pool was also nice.

lovely pool and garden area

beautiful views, a lovely terrace and an amazing swimming pool.

in the summer there is an outdoor pool

well supplied continental breakfast with gluten free options (on request)

the courtesy of management due to a late check out i didn't fully comply

free parking, good breakfast, great restaurant across the street, extremely clean

room comfortable, good continental breakfast

they didnt have eggs available for breakfast

has a lovely spot with a nice chimney

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet and comfy place

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

the breakfast is served at your table and it is delicious and beautifully presented

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting outside

30 staff friendly pool closed spa good but difficult to book

breakfast was pityful

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

welness/spa is poorly equiped and expensive

location spa breakfast

bar and dining downstairs

we wanted to try the spa and it wasn't working

was very cold at the main space at night

2) were absolutely beautiful

no shower facility by the pool

our room was spacious, and had a wonderful view of the lake

the pool was really nice, there were several options for the breakfast.

nice view but the breakfast was nothing special, no vegetables again.

place with a magnificent view, excellent staff and amazing breakfast

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

the restaurant is also very nice quality and a great breakfast included

great pool with beautiful views

swimming pool is a bit cold but nice

pool with a beautiful mountain view, open in the summer

e showers around pool not working

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

service, cleanliness, bar and restaurant

breakfast was lovely; freshly squeezed orange juice, home made cake, fresh rolls and coffee

no breakfast served until 9:30, far too late for hikers.

nice breakfast, nice room with great view of the mountains.

breakfast is simple and delicious

breakfast is served later than usual (between 9:30 and 10:30), which may not suit early risers or

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

problems with wifi on the last day

great speed and stable wifi

wifi reception in my room 210 was very poor and erratic

the wifi you have to ask them to connect, and at 5 am the day of checkout it was already down

the breakfast was also great, we especially enjoyed the (homemade

the breakfast was also delicious

breakfast copious

breakfast: very good value for money

the breakfast was delicious and we were able to leave our bags during the day while we hiked, which was

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

wifi did not work on second floor where i stayed

no wifi in rooms, only communal area.

helped with the wifi and found me a restaurant that delivers to the hotel

it's located right nearby the road and has the parking which is good

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

pool, short walk to the bus stop

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

coffee from the bar was delicious

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

the overall experience (i was traveling with 3 kids) was great

internet wifi was unreliable no parking breakfast buffet unimpressive

wifi good for me the price was little high for a week night but i would highly recommend and

the room was a good size and the wifi worked well

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not understand english well)---but we appreciated the gesture of a free drink on arrival (-) bar which was part of the restaurant, didn't serve my preferred night cap, brandy (-)traditional bar for a pre dinner drink although there was a sign for one but only appeared to be a lounge area (-)no bar or restaurant. (-)lack of atmosphere, particularly in the evening. bar closed, no hub - bub. (+) mini bar too (-) there wasn t a bar area for drinks after a day of sightseeing (-) fridge there but no option of a mini bar or room service

breakfast and location are excellent!

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

breakfast could have had more selection and the bar could have been open in the evening

exceptional breakfast! very fresh and delicious.

the breakfast was outstanding, which is unusual in my experience

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

breakfast, location and stuff

really good breakfast

we could barely not sleep at night as a bar across the street was extremely noisy

coffee at breakfast bar needs upgrading

good bar and restaurant onsite.

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

service was very slow, order at the bar if you are in a hurry

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

fab bar area and reading lounge

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

the room is a tidy, compact studio that includes a small kitchen

also, there is a gym in the neighbouring building which i could use for free and where i worked out together with a

lovely helpful staff, great facilities and access to the student lounge, bar and cafe for refreshments and meals

nice breakfast, standard continental, eating along with the students of the residence is always fun

there was a kitchen with all the equipment for cooking; however, i did not use the kitchen as the canteen in

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

the wifi.

the wifi is really not great

tv, no telephone, no in room tea/coffee, very patchy wifi etc

t maybe it also because of the location of our room

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

wifi not working

the worst of all was so called wifi, the speed of dial up was faster than their connection, really really poor at all times of the

wifi was stable.

wifi was ok. quiet mostly

good, free parking. much better wifi than on previous occasions. nice fresh fruit for breakfast

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant and a coffee in the adjacent

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

having the restaurant and bar downstairs was so convenient and dinner was fantastic

kitchen could be better equipped with cooking tools and a coffee maker and toaster.

it was cozy and very comfortable and it was nice there was a kitchen.

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming pool, and other games

kitchen was not well equipped at all

staff is very supportive, and the rooms were super clean and every day we had room service

fantastic gym,

room was spacious and swimming pool very refreshing in august sunshine

the nq bar at the spa and gym club was always closed, but i wanted to try something there

the breakfast was great the personal too

the mini bar had only water.

i arrived they found a room available for early check in

room size is small, breakfast is average. very small gym, no swimming pool.

very nice and varied breakfast

the reception was very good. the room was always clean. breakfast was excellent.

gym closed at 11pm

small swimming pool, free parking, free wifi, etc)

hotel is bright new and has all the amenities needed

wifi dropping constantly not even able to work during my business trip

bad wifi conection in to the room

and the wifi didn t work in the rooms

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

good staff, bar food was ok. rooms very clean. gym was ok

room service is supposed to be 24 hours but when i ordered at 5am it's closed

very good and cheap food from room service

all the staff especially at the bar

room service was available and room had a mini bar also

we had to eat a snack in the bar which was good and the wine inexpensive

quite essential rooms quite cheap breakfast

breakfast

screaming kids in room above us for 2 nights. sounded like they were unsupervised

the staff were very accommodating, and the breakfast was very good

warm welcome bar and restaurant on site.

they did offer a small bar with local beers, which was nice after a long flight

nice breakfast, nice connecting rooms when travelling with kids

included breakfast is above expectation

complimentary buffet breakfast

like everything in this hotel the service are great the breakfast the comfortable beds nice toiletries of

wifi not working no coffee in room only 1 long pillow

the wifi was terrible. very spotty in the room.

terrible wifi. lousy fitness center. staff of restaurant/cafeteria with and attitud

very good wifi

so bar the expensive mini bar in the room we could get a drink or food on site

complicated wifi access

we couldn t get wifi in our room

comfy bed friendly staff good wifi local shops

free wifi was truly terrible

excellent decor, very stylish, great mini bar & food

the staff were amazing especially the bar staff who could not do enough to please

enjoyed the abundant breakfast, the pool area and the cleanliness of the hotel

manuel at the bar, liza at the pool and the guys at reception made everything pleasant for us

very nice hotel close to my work good breakfast nice swimming pool

no coffee or tea available until bar opened in the

the wifi connection was a bit unstable at the beginning but the problem was solved in the end.

wifi was bit erratic.

wifi is fast and free

very good wifi and air con

lovely hotel on outskirts of madrid, easy free parking, modern design, wifi, clean. all great

some problems with the wifi although they were resolved successfully

finally logged in to unsecured wifi from restaurant downstairs

wifi

free fast wifi

parking outside the front was very straightforward, although we were told there was also hotel

fantastic breakfast

great customer service, breakfast & pool.

just want to point out that the internet speed in the rooms was very slow, the gym is not maintained well as even the treadmill was not working

gym had very limited equipment

great place to stay by the train station. offered a low price early check in

easy check in, friendly staff, good internet, good gym, clean.

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

late check out

gym closed

gym access has to be granted separately in order for the room card to open the door

staff is good we treated well i requested if we can have a early check inn and late check out we are happy we avail that service so that’s

gym is a bit cheap and dated

very clean and spacious rooms. warm greeting and late check out possibility

gym awful. shower needed maintenance. no laundry service on weekends

gym is small, however it still meets your basic needs

cleanliness, nice staff, good facilities, strong wifi, comfortable beds

the hotel is very fancy , the wifi is working very good. its located in a quiet place.

good wifi

wifi a bit intermittent

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the wifi maintained a good connection, even during times i required video conferences

the free wifi was excellent

wifi was good and the air conditioning worked well

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

the pool is fantastic and the entire facility has so many extra rooms

pool available

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

the pool was very pleasant and it was a great experience to explore the communal areas

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

a nice pool on the roof, and a small but usable gym on the ground floor

the bar area in reception was welcoming and comfortable

amazing friendly stuff,great room,small but comfort gym.perfect for such priceud83dudc4d

hotel was really nice. little pool on roof to cool down and have a drink.

free parking on the street - close to metro station - 24h gym - clean, confortable room - super welcoming

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

staff were helpful with early check in and taxi ordering

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

i like that they let me had an early check in to the room

several different types of business close - restaurants, laundry

everything went well staff was helpfull for my kids

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

location was great for proximity to chamartin train station. good restaurant and bar on site.

the hotel provide late check out for a nominal fee

very slow wifi.

the room size, clean and tidy, charging points are everywhere and, fast wifi service and

free wifi

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout the hotel, fast lifts

location, excellent wifi, supermarket round the corner, popular madrid nightclub opposite

good wifi connection, spacious room and comfy bed.

we had a problem with wifi, but finally we could change a room and everything was ok.

internet wifi connection.

wifi signal quality was poor, i was using better my 4g than the network provided for the hotel

perfect for working remotely; big desk, great light and powerful wifi connection

wifi speed

wifi sometimes hung up - definitely needs improvement

was a bit disappointed to the fact that there was only slow speed wifi included

high-speed wifi

the free wifi wasn't particularly good.

while we were in the room so i have to say soundproofing is good, no complaints about the wifi (on the contrary, it was actually fast), and i have to emphasize, again, that it was very (-)the wifi was a bit slow. other than that, it was perfect ! (+) the high speed wifi was amusing (-)wifi was weak. (+)it has a nice enviroment. the rooms were clean and welcoming. the wifi was very fast. (+) wifi is good and free (-)wifi is really poor (-)wifi gets weak at daytime. (+)everything good .wifi poor. (+)room was spacious & comfortable, plenty of accessories in the bathroom & the wifi was excellent

it doesn t a gym, pool nor a bar.

breakfast was very basic with very limited options. no gym or pool.

more of a lounge bar area and snacks

in the bar one evening, i spilt my drink

somehow the wifi works perfectly on my phone, but can't connect to my laptop.

and large rooms, very clean and comfortable, good wifi, good value, decent location in madrid

good wifi

amazing lobby. super strong wifi. loved working among the books and enjoying coffees.

the wifi on my phone worked well - the wifi on the laptop did not work at all.