no tv in the room. not so much dishes in the kitchen.

this time i used the laundry facilities, which are very convenient

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming pool, and other games

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

gym and pool facilities are good

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

wifi had some downtime

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

wifi was ok. quiet mostly

good, free parking. much better wifi than on previous occasions. nice fresh fruit for breakfast

the worst of all was so called wifi, the speed of dial up was faster than their connection, really really poor at all times of the

wifi was stable.

fast wifi

staff is very supportive, and the rooms were super clean and every day we had room service

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get coffee somewhere

coffee / drinks bar appeared to be permanently closed

mini bar with fruit juices, water and can drinks, replenished every day

very clean, great breakfast

fantastic breakfast

a mini bar in the room is advertised but there was nothing in it

the bar area was very comfortable

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

wifi

finally logged in to unsecured wifi from restaurant downstairs

some problems with the wifi although they were resolved successfully

free fast wifi

secure garage parking in basement, was great for my moto, tight for cars

wifi was really really slow

slow lifts if you're on the upper floors & poor wifi

wifi was terrible

good wifi

and coffee facilities in the room would have been perfect, as would have info when the wifi password expired, but we rang reception and they gave us the new password right

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

they upgraded our room and let us have a late check out without extra charge

location, friendly staff & fine breakfast

we could eat whatever was in the bar

the gym room is very simple and small

drinks served by pleasant bar staff

in addition, the gym facilities could do with being improved - there was, for instance, only one dumbbell available

good wifi

we were working from home and it was impossible to use hotels wifi

the wifi is a bit slow and the pressure of the shower is not proper.

was awful, just got low quality wifi in the shower area, internet is a basic needs, i got better internet in cheaper hotels than

great location, good wifi, very big room,

extremely friendly staff excellent location strong wifi

wifi signal and internet access is very slow

rooms and wifi can be improved

there were several moments where connecting and disconnecting from the wifi became problematic for video call connections, but we managed in the moment

in junior suite but poor wifi and i have to open the door to get connection

the internet connection was really fast, the wifi reception in the room was terrible

good wifi

wifi kept disconnecting sometimes and took a few tries to reconnect, but other than that the wifi

was great and spacious; the bed was amazing; wifi fast and stable

wifi did not work very well

5 days there and wifi and space was great

fast wifi very very helpful staff who gave us time to give recommendations of places to see &

- great wifi

great wifi

excellent breakfast, excellent wifi and in a great area just minutes away from the places espagna

the working areas are perfectly well designed for remote work and the wifi is pretty good

i would imagine this hotel would suit a digital nomad especially with the excellent wifi and co-working areas

the wifi internet was good, both in the public areas, and in the room

laundry facilities a big

great location, young staff but very friendly, great sized room, decent gym and great breakfast

not to like although for such a nice seating area downstairs it was missing a little bar or area to pick up a drink/snack, but perhaps not called for if people are just passing through

highly recommend a coffee shop 5-1inutes walk away called ‘a’ cafe and bar )a for

no bar onsite?

bathrooms walking distance to metro surrounded by eateries & super markets nearby atm super fast wifi very helpful staff decent

wifi required to sign-in via a web interface

wifi was not really working fast and i was not getting good signal on my phone

st 3g) - this

size room, cupboards and shelves, good air-con, wifi ok

beautiful lobby and great wifi

the rooms had free wifi

wifi worked great, elevator worked great, bathroom clean with great shower

unable to access wifi but didn t stay long enough to fix this.

the common areas are pleasant and well equipped, and the wifi is very good everywhere

the wifi was great and the shower was fantastic... that's about it

the wifi functioned well

the wifi signal on my room was sometimes dropping, maybe because of the walls.

thing that could be improved is the wifi connection, signal was lost pretty often and strength wasn't enough for some apps/videos

wifi pillow and mattress not comfortable toilet was broken for 12 hours and they couldn t give us

wifi was terrible in our room- very poor for a 5 star hotel

when i arrived neither the wifi nor the tv channels worked in the room, only next morning

wifi is working properly and everything is just right on the money

modern, shower was the best i've ever seen anywhere, tv as well very large, comfortable bed desk, wifi set up were excellent; safe was convenient to

in room facilities for wifi, electrical sockets, tv connections were plentiful

very good breakfast, housekeeping and wifi. divine views

wifi did not work

connecting to th wifi was also a nightmare at the begginiging until we realised we needed to change the password

they change the password of the wifi everyday

good buffet for breakfast very good wifi

i was allowed 2 hours early check in

full kitchen is definitely plus for traveling with kids

brought my kids with me and i was in awe

rooms were very nice, bathroom was clean and the wifi worked just fine.

wifi was really slow and you had to pay to have a quicker connection

issue which was minor, was my 2 devices could not connect to the wifi

not acceptable for 4* to be honest and for this price - not so good wifi

wifi is incredibly slow

weak wifi that cut in and out n

good wifi

wifi was kind of slow. several times i did not have any connection .

fast wifi

wifi did not work well in our room on that side of the building over the gas station .

while we were in the room so i have to say soundproofing is good, no complaints about the wifi (on the contrary, it was actually fast), and i have to emphasize, again, that it was very (-)the wifi was a bit slow. other than that, it was perfect ! (+) the high speed wifi was amusing (-)wifi was weak. (+)it has a nice enviroment. the rooms were clean and welcoming. the wifi was very fast. (+) wifi is good and free (-)wifi is really poor (-)wifi gets weak at daytime. (+)everything good .wifi poor. (+)room was spacious & comfortable, plenty of accessories in the bathroom & the wifi was excellent

it was difficult to understand what hours bar and restaurant are open

the situation for the following night, and they upgraded me to a suite and did not charge me for breakfast

nice room (suite with terrace and jacuzzi), proper room service. (-)room service option was way below standard of hotel (+)all was great! only the room service wasn't great. (-) the room service is not managed by the hotel and it takes very long time to get your order (-)the hotel restaurant is still closed due to covid, so room service was not possible (-)no dining room service in the evening. (-)can't order room service until 2300 (-) although room service for dinners was available, for a solo traveller in a twin room there would be space at (-) also room service was from an outside provider, which was late by about an hour, not impressed, not 4

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

the wifi service, the bathrooms, the cleaning service and that they don't allow smoking unless you pay

ry poor connection in the rooms): should be improved.

the wifi was unreliable. the street was noisy at some point at night.

wifi

wifi in the rooms was not very strong, keeps disconnecting, would have to go sit in the lobby to

ve to sign in through

having to check in on facebook to access wifi

wifi signal was not always stable.

wifi wasn't reliable

the rooms have enough space, the bathroom are great, wood floor is very pleasant, high speed wifi connection never disconnected during my 5 days stay

compared to our experience when we stayed last year, the wifi provided by the hotel was excellent

room was quite large, clean, wifi very fast

the wifi was very bad in our room

solid high quality furniture, plenty of wardrobe space, a well appointed bathroom and solid fast wifi

wifi connection sometimes unstable, some facilities are old, and sound insulation between the rooms

had a 2 bedroom apartment including a washing machine for laundry

confortable, the kitchen in the room was excellent and practical. excellent location!

very good hotel for very reasonable price. good breakfast. kitchen in the room.

mini kitchen was very handy

we had little kitchen in toom too which was convinient when travel with kids

the room is confortable, with a small kitchen, very clean

cool, the staff very polite and helpful, adrian was really welcoming and helped me to do an early check in

they offered us early check in and to keep bags 12 hours after checkout

there is a gym from the neighboring hotel which is a room with 2 machines

i was unable to access the gym, which was disappointing

the gym facility was good, gym equipment were updated

nice lobby, gym was basic but decent

gym facilities were terrible

wifi connection is really poor

the wifi was a bit patchy and the shower in our lovely room could have been a bit better

wifi could be a bit sporadic and i managed to get it on my phone at times but not my ipad

wifi and air conditioning worked fine

the free wifi was terrible and the beds were a bit hard.

location, modern and clean furniture and bathroom. wifi was superb

nothing, wifi a bit slow though

poor wifi, very bad wi-fi, slow or borken almost all the time of day.

wifi is sometimes slow.

properly and the ventilation was not good, room was hot not easy to sleep at night, also the wifi was constantly failing

wifi and tv, sometimes deconected

was not clean and cold and aircooling is not working i didnt get wifi passeword and the reception didnt help he said he will come but hes not coming anymore and

wifi not working properly

when we checked in, our room had clean linen and towels; there was 4 shared bathrooms,; there was wifi; and the accommodation was situated about 50meters from a metro and bus stop

the wifi struggled and was inconsistent, but didn t remain not working for extended periods of time

reasonable wifi speed

only negative thing i remember is the wifi connection

comfortable, good wifi. everything great

wifi not superfast but good enough

only point against is the connectivity of the wifi, i don t know if it was because i stayed at the 5th floor in the corner and probably the

of the hotel staff was very friendly, we got an early check in

breakfast, comfortable bed, well lit, good breakfast pption, centrally located.

the hotel was clean and the rooftop bar and pool were very nice

i also loved the rooftop pool and bar and could have easily spent more time there

cute rooms, gorgeous artwork, awesome breakfast

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

several different types of business close - restaurants, laundry

staff were helpful with early check in and taxi ordering

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

i like that they let me had an early check in to the room

the hotel was a few minutes away from the centre. clean room and decent breakfast.

the kids were running throughout the whole floor at night

breakfast was good with enough variety

i think the breakfast was a little poor, there wasn't much to choose from

excellent customer services early check in with out additional cost

fantastic breakfast. excellent position. great staff.

breakfast

reception staff were so helpful, did offer an upgrade on the room for a small charge and did an early check in for us

the breakfast was wonderful! great selection of food and beverages.

had the breakfast once which was great

wifi reception in the room was very poor

location, room and bathroom lovely, great wifi

on 5th floor and hotel wifi was effectively so weak you could not even connect

didn t operate properly and wifi kept dropping out

wifi seldom worked and would regularly drop. refrigerator did not work.

the rooms were good enough for 2 people and the wifi worked great

noise from neighbours, wifi on off in our room

nicely decorated four-star hotel; room prices are okay; good breakfast; good wifi

on devices connected to wifi at same time

-the wifi was slow and it had a two device limit -the room was somewhat small

good location close to many points of interest and shops, good wifi

i couldn't connect to my corporate network to download emails using the wifi

the wifi signal is not good

really close to all attractions. lots of restaurants close by. good wifi and very clean.

the wifi is superb, staff friendly and helpful, the room was very clean and tidy and the location is

breakfast not to a standard , i could go to the supermarket across and get the same thing cheaper

nice breakfast at the dehesa santa maria restaurant next to the hotel

with the fact that breakfast was included it was just amazing value

everything on time, early check in

breakfast is consisting of orange juice,coffee,youghurt and croissant which is plenty but if you

wifi speeds could have slightly been better, nothing much to complain about.

not a cheap hotel to be honest but the wifi in the room was not enough to jump on video calls

modern room, comfortable bed and strong wifi

need the constant and good internet

have the trouble of a rooftop pool we were disappointed that it was already closed and also that you do not heat the pool to keep

to the metro and most of the tourist attractions are within walking distance; 8-min walk has a casino

gave us a late check out which really helped as we had a late flight

the kitchen sink didn't have a plug, this was of little concern for us as we were only there two nights

it consisted of a dining area table to sit 4/5, a kitchen supplied with large fridge/freezer, dishwasher, hob, microwave, kettle and associated

kitchenette was very basic and could have done with a bit more equipment given the size of the

place was very clean, nicely decorated with really comfortable beds and aa almost fully equipped kitchen

the room was spacious nice and comfortable bed, kitchen with amenities,

i were to be picky, the bar had a good selection of spirits but little else

the staff were excellent and the bar area nice with complimentary water and fruit.

it has a charming reception and bar area

there was no towel bar to dry wet towel - no hangers for pants (they would fall off the type of hangers provided) - no

bar was only open in the morning which was disappointing

good wifi reception

wifi had a problem and then it was slow

after room service, my bed was in pristine condition, pure perfection

it is an adults only

great location, clean and good breakfast. late check out is great

- internet wifi does not work with laptops

free refreshments in mini bar! clerks at front desk were extremely helpful! free wifi!

wifi was not good, terrible at times

location was excellent. the staff are all very helpful and friendly. wifi service was good.

wifi didn t work well in the room. worked better outside the building.

the laundry service was wonderful & not too pricey

no bar in the lobby

i wish the hotel had a roof top bar or even some type of area to mingle.

the location is fantastic and the staff is great. recommended for families with kids

road to the hotel seems to be bit dark and foul smelly especially when we were walking with small kids though it has nothing to do with the hotel and no bad experiences for us either, just slightly

concept to have a private bedroom & bathroom like a hotel, and common full kitchen & living room and dining space to use as you wish

shared kitchen

clean had a full kitchen

nice bathroom en suit from simple bed room also has access to kitchen and a sitting room with additional welcome luggage storage and a

there was a common area with a full kitchen, laundry, gym & even a bag drop if you needed to stash your bags before you check in our after you check out

immaculate room, private terrace and superb matcha latte from downstairs :) plus the late check out time

walking distance to gran via shopping strip. close to laundry mat & a cool vibe.

i liked the position and the late check out time

the gym had dumbell weights, cardio equipment, and a resistance exercise machine, so while it's tiny,

the gym is very decent and played great tracks

staff was super friendly and helpful. they accommodated the needs of my kids.

bit of late summer sun, we had stayed here before and chose it again because of the great rooftop pool and sun bathing area

we were able to check in a little early and the late check out of 12 was so helpful

is perfect stunning view from rooftop terrace fabulous friendly staff great breakfast

breakfast was delicious and the room was clean, comfortable and very modern

late check out was also really helpful as we had an evening flight

the gym is a bit old

breakfast was really good, hotel was very clean, and there was a nice big gym.

during our stay, the spa was not yet ready, but i can't wait to stay here again during my next visit to madrid to check

the gym is open from 7am till 9 am only and they say it is because of covid

the spa is not yet open,but other than that its a very nice hotel

charged reasonable price for late check out

it was clean, the staff was great, the breakfast was good, it was all good !!!!

location, good family room with bunks for the kids, massive bathroom with separate tub and shower

had a room with bunk beds for the kids

staff super helpful. gift for kids on 3 kings. location was amazing. family room was awesome.

wifi did not function all the time

be the wifi password didn't work, eventually they came in my room and resolved the issue with pw

fast wifi

like the location of the hotel in the center of madrid, wifi is good staff is great specially

location, very clean rooms, excellent wifi and good breakfast

nelson, who works very hard in the kitchen getting the breakfast ready, was very nice and took an extra few minutes to make sure i had

the kitchen was fully equipped

comfortable room with a bonus little kitchen with a fridge

plenty of room for all of us-including the extra half bath, and the kitchen, really made our stay in madrid perfect

the room had a kitchenette

the staff was really helpful and the room was nice, bed was super comfortable. nice breakfast.

the breakfast was

the bed is super cozy!!!!! the included breakfast is also great.

breakfast shud hv more vegetables and non gluten

ud83eudd70 the room, breakfast, location, and cleanliness were all perfect as well

was great but the wifi was worthless

location is excellent, the wifi is very fast, the shower is nice and cozy

at were quickly resolved) with shower

it's location, perfect sounds isolation, clean, strong wifi signal.

wifi was less strong than expected, we had issues

kitchen well-equipped

kitchen i love so much also

fully equipped kitchen, everything is tastefully decorated and we even received a small gift

reasonably sized apartment, with a small kitchen in a quiet street

apartment was spotlessly clean and had everything you need including kitchen cleaning materials and all utensils with a proper kettle as well as a coffee machine

great location on gran via. good views of the city from the 9th floor rooms. good breakfast.

and if you want to have some drinks at night you don't have to go further, they have the sky 44 bar right at the top

the sky bar staff

very good cooked to order breakfast in sky 44 roof top bar with views

though it is on main road and has a bar of its own , the rooms are peaceful without any extra noise