no wifi in rooms, only communal area.

wifi did not work on second floor where i stayed

helped with the wifi and found me a restaurant that delivers to the hotel

parking is very easy

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

has a lovely spot with a nice chimney

r the winter) and a pool and great garden space for the summer

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

the pool is fantastic, the garden is perfect

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

no breakfast served until 9:30, far too late for hikers.

the bed was super comfortable and the breakfast was delicious

needed to leave early the next day, but breakfast was not until 9:30 am

breakfast was lovely; freshly squeezed orange juice, home made cake, fresh rolls and coffee

breakfast is simple and delicious

cheaper to buy breakfast in bar rather than restaurant (toast only)

a more varied selection of food in bar and restaurant.

restaurant was closed only the bar was open.

early bar closing

the cafeteria saved the day with drinks and bar food

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

the wifi.

t maybe it also because of the location of our room

) and wifi working only at the reception

the wifi is really not great

the staff was friendly and warm, the facilities were super clean and the breakfast was awesome

breakfast was lovely too

breakfast: very good value for money

location, comfortable bed, clean room, nice breakfast

the breakfast was also delicious

had to miss breakfast as it starts in the hotel at 9am

the pool was really nice, there were several options for the breakfast.

the restaurant is also very nice quality and a great breakfast included

nice view but the breakfast was nothing special, no vegetables again.

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

good wifi connection as well

the wifi was terrible and extremely poor

comfy, friendly staff easy good wifi so work was smooth

location, staff and gym facilities were exceptional

ranging for me to go to the local gym)

30 staff friendly pool closed spa good but difficult to book

also, the breakfast was really bad: fruits and yogurt were in bad condictions and the bread was hard

good breakfast, friendly helpful staff

spa was very nice and relaxing, also the views and the green surroundings

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

bar and dining downstairs

my wife used the gym and she loved it

we enjoyed the indoor pool and jacuzzi

r a payment) and offered more treats the jacuzzi at the spa the beautiful bungalow we

nice pool, pleasant staff. excellent gym.

so additional cost)

very friendly manager and breakfast room staff

exceptional breakfast! very fresh and delicious.

the breakfast was outstanding, which is unusual in my experience

breakfast, location and stuff

breakfast was sumptuous

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

staff, amazing food, relaxed atmosphere, spectacular view, nice pool, beautiful

pool with a beautiful mountain view, open in the summer

e showers around pool not working

amazing views. the swimming pool was a paradise.

the location was good and easy to find bar/cafeteria downstairs allowed early check in

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

noted by other people, the room was passable but the downstairs bar is appalling

the bar downstairs is good

second time i have stayed here both times mini bar not working

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

coffee from the bar was delicious

the room was a good size and the wifi worked well

wifi good for me the price was little high for a week night but i would highly recommend and

internet wifi was unreliable no parking breakfast buffet unimpressive

beautiful location great pool very good breakfast

we had room service once during our stay, the food was very poor

the bed was very comfortable, and the spa tub was great

breakfast was in a bar next door with bad service and a minimal breakfast

a bar cafe next door with tables on the pavement

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

service was very slow, order at the bar if you are in a hurry

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

good bar and restaurant onsite.

coffee at breakfast bar needs upgrading

we could barely not sleep at night as a bar across the street was extremely noisy

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

wifi is working very well and we were able to use our computers efficiently for online meetings

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

the breakfast could have been better - not a lot of fresh food.

despite being little unhappy with the noise from the bar

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

fab bar area and reading lounge

paid to go to a pool nearby as the information on booking

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which was a pity

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

the room was a bit dirty (dust on the floor and such), the pool was nothing like the pictures

there is a pool, but we didn't get around to using it

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the pool is small, but calm

lovely grounds and swimming pool

outdoor swimming pool is clean and big enough to swim in it

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

peaceful, nice pool, close to mountains and town. good parking - free!

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

lovely pool and garden area

only disappointment was that the pool wasn’t quite open yet because it was early may

beautiful views, a lovely terrace and an amazing swimming pool.

wifi was too weak at the room no kettle available at the room

really nothing special. well, the wifi but that's pretty much it.

wifi signal poor inside the room and the shower sometimes the water was cold.

well, had a little bit of problems with the wifi in the room although in the other areas it worked perfectly

wifi signal is soo poor in part of the room.

good localization, very friendly stuff, good breakfast, close to train station, grocery store.

breakfast

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

staff was super friendly, and the breakfast was awesome!

good location nice breakfast

adjoining rooms for the kids as well

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

no complains. perhaps the gym could be somewhat better equipped.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

gym was nice and clean

it was nice to have a gym in the building even tough it is very small

breakfast, bed, free parking

the hotel was packed with people. i always found a table at breakfast but just.

clean, nice staff and good breakfast

the courtesy of management due to a late check out i didn't fully comply

it was so clean and comfortable with an excellent shower. breakfast was perfect.

helpful staff, clean and good wifi

good wifi and ok breakfast

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

small breakfast selection

only croasan or tost but tost you must to pay because is not include in breakfast

it even had a small kitchen which of course we didn't need but lovely to have that option

us in within 1 minute with no information and when i asked questions about where the room was and breakfast, she look irritated

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

very good breakfast. very helpful staff at reception

gym

is friendly and helpful the room is clean gym room opens 247 walking distance to tourist attractions bus stop right in front of the hotel the

the included breakfast was very nice

were informed on arrival we could eat in the restaurant from 8:30pm or the bar served food if we preferred

warm welcome bar and restaurant on site.

big room with comfy beds and spacious bathroom, lounge bar in the lobby with free welcome drink and very nice staff

a good bar fridge, good storage and cross ventilation

large space and private lift entry

had the only suite which was lovely with a four poster bed and a spa bath

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

high-speed wifi. close to city center.

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

wifi didn t work in our room

wifi worked very well and all staff were very friendly

good shower and wifi

or those who drive ), good wifi and ac.

the hotel had good wifi, but our room was a dead spot.

male staff at reception & bar were unfriendly and not welcoming at all; they hardly spoke to

the roof terrace bar was also a real bonus we watched the sun go down on the aqueduct whilst sipping cold beers-

they also offered a late check out so we didn’t have to carry our bags with us all day

highly recommended to have some drinks in the bar in the terrace of the building

issues was that we were staying on last floor and next to the room there was a roof bar/club which was playing loud music and we could hear the people closing the bar at 5-6 in the

one of our party was unwell and the hotel accommodated an early check in

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

laundry facilities were a bonus

no price list for laundry.

wifi sometimes weak or intermittent. overall great and will return

comfy bed and good wifi, bathroom maybe a bit outdated

wifi was a little spotty, no kettles or microwaves or anything in the rooms.

decent wifi, comfy beds, and room

cleanliness, wifi availability

wifi is slower than dial up in the 20th century

very good restaurant, extraordinary attentive and professional receptionists, cosy beds,good wifi

room was great, the wifi worked perfectly and the water was hot and plentiful

wifi good

the staff are extremely kind, the spa was in a cave, clean, and relaxing

the bar and restaurant was superb value for money and of the highest quality

the bar is very popular with locals and has a great local vibe

) they have a restaurant and bar onsite

great tapas bar downstairs,fantastic location, good value

very pleasant family run hotel with a friendly bar and excellent restaurant, this was my second stay and i will go again

great hotel for families with two kids

spa bath, double shower and quality toiletries

the room was lovely; bathroom was spotless with a spa type shower

dining area is very small and can have screaming kids

the staff at reception and cafe/ bar were very friendly and attentive

spacious. well stocked kitchen. lots of food provided. clean.

we loved the breakfast prepared by the host

the kids loved the wii

the house includes everything you need, amenitized kitchen, a full refrigirator, various kinds of bread and we even got a freshly baked cake :) if

she leaves plenty of food in the fridge, more than enough for breakfast

great terrace to sit with a glass of wine from their bar and watch the sunset

of castle from room, garage for car, walk to all attractions, very friendly staff, great little bar and terrace

hotel has an ev charging point and is in the centre of the old town.

terrace bar was not open while we were there.

rooms were large and well appointed with mini bar and filter coffee machine

the hotel has a big indoor as well as outdoor pool, both with views of segovia

breakfast was great, and we loved the swimming pool

loved the room and the view. loved the location. the bar and restaurant area lovely.

access to the indoor pool is not senior friendly the

outside pool (no sunshades) and gym being closed

near city center. free parking. great restaurant and tapas bar. good price. good wifi.

wifi ok

no working wifi in the room

is parking

free , secure parking

the cafe/snack bar had plenty of food and drink and well priced

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

staff is very supportive, and the rooms were super clean and every day we had room service

wifi was stable.

wifi a bit slow

wifi was ok. quiet mostly

good, free parking. much better wifi than on previous occasions. nice fresh fruit for breakfast

wifi not working

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

the kitchen had nice appliances

no tv in the room. not so much dishes in the kitchen.

paper towels in the kitchen would be a plus

kitchens although well equipped, could use more kitchen utilities

better equipped kitchen. a kettle and pans would have been great

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

great big swimming pool, pool towels provided, big rooms, soundproofed

too expensive for breakfast

best breakfast in town so far

room are spatious enough to double as an apartment and the staff are extremely helpful

sweeming pool and gym is very good

power outlets, but sadly not on both sides of the bed (not a problem though, but a nice to have) breakfast was excellent: delicious and a great variety of foods to choose from

everything was fine, breakfast doesn’t have huge variations but few and very good products .

great breakfast! comfortable bed and stay as very quiet. excellent facilities and very clean.

breakfast was delicious

all staff unbelievable helpful and friendly, breakfast

wifi did not work

luckily i had my laptop wired on wifi

like really smooth wifi, which is not so common

wifi dropping constantly not even able to work during my business trip

bad wifi conection in to the room

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get coffee somewhere

good quiet rooms, nice breakfast spread and very helpful staff

coffee / drinks bar appeared to be permanently closed

mini bar with fruit juices, water and can drinks, replenished every day

e sole reason i was staying far from downtown), and that the gym

told me the sauna was not working

good staff, bar food was ok. rooms very clean. gym was ok

very good and cheap food from room service

all the staff especially at the bar

staff were helpful with early check in and taxi ordering

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

i like that they let me had an early check in to the room

very friendly helpful staff, great price, good wifi.

breakfast friendly staff, helpful with kids good wifi connection close to metro station

wifi was good and the air conditioning worked well

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

room was clean and tidy every day, and the wifi was fast

the pool was very pleasant and it was a great experience to explore the communal areas

the pool was fantastic

the pool is not too deep, for an average sized person, except a depth to the half of the body

the pool is fantastic and the entire facility has so many extra rooms

the pool, the cleanliness of the room

late check out

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

gym closed

gym needs to be reserved in advance in order to use

easy check in, friendly staff, good internet, good gym, clean.

the mini bar is usually not supplemented

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

arrive by 10am and ask for early check in, but room not available and request us to come back by 2pm

we had flexibility for early check in and luggage storage after checking out, which is really important in a big, bustling

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

comfy bed friendly staff good wifi local shops

we couldn t get wifi in our room

complicated wifi access

free wifi was truly terrible

spa is small

clean, large, comfortable room. amazing breakfast for price paid. nice bar for drink before bed.

fantastic breakfast

was an overnight stop so convenient to the train station but had excellent facilities including a gym and a swimming pool which suited us

pool bar could do with updating but that's being a bit picky..

room furnisher is old. windows are not safe if you have kids travelling with you.