new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

service, cleanliness, bar and restaurant

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

the wifi you have to ask them to connect, and at 5 am the day of checkout it was already down

wifi reception in my room 210 was very poor and erratic

great speed and stable wifi

problems with wifi on the last day

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

the pool is great and the staff are very friendly

you get there - aal cachucho has a beautiful garden with plenty of parking

sunset and relaxing time by the pool

the pool was empty as it was out of season but that would be perfect when the weather is hotter,

the breakfast was fantastic, and the accessibility to madrid city is so easy

very helpful staff and great breakfast!

breakfast is shared with students, thus is quite basic.

was mentioned kitchen but truly it is not for cooking more like warming up the food

gym

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and staff very friendly and helpful - fpod was excellent

breakfast was held in the bar with plenty to chose from, very good value at just 5€

clean, decent sized room. bar and restaurant good.

coffee isn't self service so have to get the bar man to make each time

would have liked some tapas choices in the bar but as it was good friday none on offer.

expensive, poor a/c, non exsistance free wifi!

seems to have no encryption)

clean, simple yet elegant, 5 min walk from metro station, near airport, good wifi

internet worked well, but the wifi is not secure

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

very good wifi

wifi not working no coffee in room only 1 long pillow

the wifi was terrible. very spotty in the room.

terrible wifi. lousy fitness center. staff of restaurant/cafeteria with and attitud

the air conditioned gym had sauna that was also on the same floor as pool with showers

screaming kids in room above us for 2 nights. sounded like they were unsupervised

english breakfast

great little bar and food

breakfast

no surprises, good value for money. kids enjoyed the stay.

bar stock was lacking

good sound proofing from road outside, staff very friendly and helpful breakfast ladies were excellent at everything they

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

included breakfast is above expectation

like everything in this hotel the service are great the breakfast the comfortable beds nice toiletries of

wifi was bit erratic.

room was modern, good facilities and bright, breakfast good selection, wifi efficient and transfer to airport available

good size flat screen tv; shopping center within walking distance; supermarket next door; wifi was good; restaurant was

the staff were very helpful and the free wifi was easy to connect to

wifi speed met my needs

unfortunately stayed at room 101, right next to reception and bar and is definatelly a room not to stay again, very noisy at night with other guest arriving and

reception and bar service as they use the same personnel

wine at the bar was a but pricey for spain, and i wish they had a shuttle service to the airport

breakfast was nice, and they took consideration for the clients to be accomodated well at their

clean room, excellent breakfast, wonderful service and good connection to the city via metro

gym was not a gym at all, one trendmill which was occupied all the time (not surprisingly given the

gym awful. shower needed maintenance. no laundry service on weekends

the gym

gym old, breakfast okay but not great

staff is good we treated well i requested if we can have a early check inn and late check out we are happy we avail that service so that’s

poor wifi in rooms

like really smooth wifi, which is not so common

and the wifi didn t work in the rooms

small swimming pool, free parking, free wifi, etc)

wifi did not work

the reception was very good. the room was always clean. breakfast was excellent.

room size is small, breakfast is average. very small gym, no swimming pool.

all staff unbelievable helpful and friendly, breakfast

gym closed at 11pm

no facilities ... no gym ...restaurant has limited menu

lack of service, hard to get food, wifi did not work except lobby

service and no wifi

clean, spacious and modern. fast wifi.

wifi was flakey but im nitpicking

wifi was not up to the standard of my children s streaming needs.

hotel exceptional for comfort, rooms, food, bar and parking

,was excellent: the service, the attention, the people, the room, the breakfast, the pool—everything was top-notch

seem to be busy with bar at times, which shares space with reception

the breakfast was really good

had a family suite which is technically 2 rooms with was great with 2 kids

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

pool, short walk to the bus stop

comfy bed friendly staff good wifi local shops

we couldn t get wifi in our room

complicated wifi access

free wifi was truly terrible

there was a swimming pool next to the gym but this was out of use

all the staff especially at the bar

told me the sauna was not working

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

room service is supposed to be 24 hours but when i ordered at 5am it's closed

great size rooms. lovely pool and gym. super friendly and helpful staff.

everything the only thing the pool was closed for repairs and it wasent advertised that way

spa is not included in the price and children are not allowed to enjoy it

outside pool area was lovely and pool had an outdoor bar which was great as i am disabled and need easy access, also lifts available so easy access to

room was spacious and swimming pool very refreshing in august sunshine

her name is liza and she works as the pool guard

nice pool

we had flexibility for early check in and luggage storage after checking out, which is really important in a big, bustling

arrive by 10am and ask for early check in, but room not available and request us to come back by 2pm

service friendly everything organized pool good seating outside close pool relax food good thanks again for exe hotel when i go again i

staff was super friendly, and the breakfast was awesome!

free parking, great breakfast, friendly staff, nice room

very well located for our purposes, very cheap, nice breakfast, i will come back.

breakfast not included in the price.

good location nice breakfast

wifi a bit intermittent

very slow wifi. the same breakfast every day.

room very clean, comfortable beds, wifi very good. check out at 1 am.

wifi was slow but that's the only bad thing i can say

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

comfortable room, nice terrace

areas i really liked the decoration and style of the hotel - especially the reception area the gym was excellent and the rooftop pool was amazing - a real selling point escoecially in the summer

i liked the pool and the gym, the bar, really nice breakfast. was also a pretty good location.

pool is small and shallow 90cm it would help if it is deeper also, it would be nice if it was

room service menu provided in the room wasn't actually the menu

wifi was too weak at the room no kettle available at the room

wifi signal poor inside the room and the shower sometimes the water was cold.

wifi very good, able to stream tv

poor wifi signal.

is a constant: the wifi

it was nice to have a gym in the building even tough it is very small

no complains. perhaps the gym could be somewhat better equipped.

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

one of the plates in the snack bar was quite low quality for such a place.

gym was nice and clean

adjoining rooms for the kids as well

there is a nice swimming pool and a garden

lovely pool and garden area

spacious rooms, friendly staff, nice pool, location close to hiking trails

beautiful views, a lovely terrace and an amazing swimming pool.

peaceful, nice pool, close to mountains and town. good parking - free!

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

decent rooms and wifi

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

good wifi and ok breakfast

breakfast, cleanliness

gym is very lightly equipped, and honestly, i feel like calling it a gym at all is very generous

the pool was great!

great place to stay by the train station. offered a low price early check in

was not allowed to stay in superior double room with two little kids (1 & 3 y

wifi not working

fast wifi

wifi was ok. quiet mostly

the worst of all was so called wifi, the speed of dial up was faster than their connection, really really poor at all times of the

wifi was stable.

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

there is a bar there and a burger king at the train station, but not much else

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

location was perfect / thanks for late check out

everything went well staff was helpfull for my kids

gym closed

i would love to have a coffee machine at the property and the gym open earlier than 9am.

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

covid has impacted services (gym sanua)

great breakfast and i was happy to use the gym facility after a long vacation.

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

lovely swimming pool, tasty breakfast and very nice and helpful staff.

lovely grounds and swimming pool

the rooms were nice and clean, the pool is great

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

the wifi connection was very good

wifi +very clean +friendly staff +metro & supermarket within walking distance +the 3 lifts are

fast wifi and a big

wifi was not great

good breakfast & reliable wifi

great location for transiting through madrid. bonus having bar on site and outside sitting space

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

i was also impressed by the laundry service via wewash app

a shuttle n bus is also available between the airport and the hotel

most things were good. location. staff. airport shuttle service, room.

airport shuttle bus seduces also provided making transport cheap and easier

location, excellent wifi, supermarket round the corner, popular madrid nightclub opposite

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout the hotel, fast lifts

very slow wifi.

wifi in room, good location, supermarket round the corner, opposite popular madrid nightclub

free wifi

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

i had the wifi password for free

loud construction going on continuously during the day which was incredibly disruptive and the wifi in the rooms was so weak/bad that i couldn t have meetings or download/upload documents

wifi was excruciatingly slow

room was very comfortable, the room service was speedy and super nice

tv, no coffee or tea machines in the rooms, bar service, no maintenance for the equipment in the gym

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

bar in the back of the place

convenience for the airport and the facilities were excellent: reception area is lively with a bar and a restaurant and is very welcoming

my only complaint would be the shuttle only worked from 8:00 p

common area is on the ground level which also has reception, bar and restaurant

appreciate the shuttle bus to the airport

was a very lovely hotel room bar and food

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

the pool was very pleasant and it was a great experience to explore the communal areas

the pool is not too deep, for an average sized person, except a depth to the half of the body

the pool facilities coud have been cleaner / better.

wifi decent too

perfect for working remotely; big desk, great light and powerful wifi connection

could not get connected using the wifi.

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

internet wifi connection.

high-speed wifi

wifi speed

sized bedroom, nice bathroom and excellent highspeed wifi

free wifi is clearly throttled to 'encourage' you to move onto the very expensive high speed connection

wifi sometimes hung up - definitely needs improvement

excelent wifi

room was clean and tidy every day, and the wifi was fast

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

very friendly helpful staff, great price, good wifi.

wifi was good and the air conditioning worked well

the perfect room, the excellent breakfast, with several options

great gym and spa. renovated rooms were beautiful. buffet breakfast was fabulous.

location, breakfast and gym

the breakfast was also very good

gym

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

good business hotel, with excellent quality of bed, good breakfast, and a nice gym.

except for a small gym, there is nothing great to do inside the hotel.

gym was to small

no gym

fast laundry service

and large rooms, very clean and comfortable, good wifi, good value, decent location in madrid

good wifi

a/c, wifi, tv, etc)

wifi worked well, but the setup is not secure as encryption is disabled, have to be on vpn all the

amazing lobby. super strong wifi. loved working among the books and enjoying coffees.

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

i like that they let me had an early check in to the room

staff were helpful with early check in and taxi ordering

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

several different types of business close - restaurants, laundry

high-speed wifi. close to city center.

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

sometime there were some issues with the wifi but that was okey.

good value north of madrid center...easy access to airport and good wifi.

the room was just right, good wifi, very clean, friendly

the bed was very comfortable, lots of programmes on the tv, great wifi for multiple devices

wifi unstable. needed to log in continuously

the wifi was unreliable

near the metro quiet area beds are the best wifi is wonderful modern facilities rooftop restaurant friendly staff

safe was broken. never got the wifi code to work.

the restaurant is great, and the breakfast buffet is really complete and of great quality

the cleanliness, the services, the friendly staff, the pool in the roof terrace and the gym

poor wifi connection

the wifi in the room work very slowly

no swimming pool, not very good wifi

wifi was great

wifi is really good in this hotel especially if you need to work

dependable wifi, helpful staff

wifi, possibility of using the printer and a booking for the shuttle service

wifi sometimes did not work

wifi wasn't very good.

wifi wasn't very dependable, it got cut off very often

while we were in the room so i have to say soundproofing is good, no complaints about the wifi (on the contrary, it was actually fast), and i have to emphasize, again, that it was very (-)the wifi was a bit slow. other than that, it was perfect ! (+) the high speed wifi was amusing (-)wifi was weak. (+)it has a nice enviroment. the rooms were clean and welcoming. the wifi was very fast. (+) wifi is good and free (-)wifi is really poor (-)wifi gets weak at daytime. (+)everything good .wifi poor. (+)room was spacious & comfortable, plenty of accessories in the bathroom & the wifi was excellent

nice room (suite with terrace and jacuzzi), proper room service. (-)room service option was way below standard of hotel (+)all was great! only the room service wasn't great. (-) the room service is not managed by the hotel and it takes very long time to get your order (-)the hotel restaurant is still closed due to covid, so room service was not possible (-)no dining room service in the evening. (-)can't order room service until 2300 (-) although room service for dinners was available, for a solo traveller in a twin room there would be space at (-) also room service was from an outside provider, which was late by about an hour, not impressed, not 4

in the bar one evening, i spilt my drink

breakfast and accommodations

it doesn t a gym, pool nor a bar.

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

gym appears to be closed all the time, so has jan ventilation

the shared kitchen and laundry areas were great and very clean

very comfortable bed, clean & renovated rooms and very well organised kitchen!

great location, room and kitchen

new little separete apartments with big shared kitchen

the shared kitchen and laundry areas were great and very clean

the price was excellent for 4 people in one room. the air con and wifi was great

location was good and had good parking. on site bar and tapas were very good.

location was good and had good parking. on site bar and tapas were very good.

clean comfortable friendly staff excellent location with parking although it is limited

could not open window as room was above a bar terrace which remained noisy till around 00:30

i wish they had a gym. wifi in my room is not very stable, but it's good at the lobby

); - yummy breakfast; - they did a great job at keeping the room super clean; - thumbs up for the wifi and the complimentary water

wifi and cleanliness.

the wifi was not working properly.

excellent location, good wifi, spacious room, fridge in room

wifi barely worked on 8th floor.

well located for 2 metro lines. quiet, clean, pleasant room. excellent wifi. friendly staff.

wifi works fine, but is intermittent and often cuts in and out, which can be annoying if you need a

wifi connectivity is reliable and hot water is 24x7 available ensuring convenience

wifi works well

breakfast was perfect location was remote but close enough in taxi

the courtesy of management due to a late check out i didn't fully comply

well supplied continental breakfast with gluten free options (on request)

great location for shopping and costco trips. nice facilities. clean. good breakfast.

breakfast, bed, free parking