good wifi connection as well

the wifi was terrible and extremely poor

comfy, friendly staff easy good wifi so work was smooth

ranging for me to go to the local gym)

really good value for money and staff extremely helpful

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

the cafeteria saved the day with drinks and bar food

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

coffee from the bar was delicious

the room was a good size and the wifi worked well

internet wifi was unreliable no parking breakfast buffet unimpressive

wifi good for me the price was little high for a week night but i would highly recommend and

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not understand english well)---but we appreciated the gesture of a free drink on arrival (-) bar which was part of the restaurant, didn't serve my preferred night cap, brandy (-)traditional bar for a pre dinner drink although there was a sign for one but only appeared to be a lounge area (-)no bar or restaurant. (-)lack of atmosphere, particularly in the evening. bar closed, no hub - bub. (+) mini bar too (-) there wasn t a bar area for drinks after a day of sightseeing (-) fridge there but no option of a mini bar or room service

breakfast and location are excellent!

breakfast was in a bar next door with bad service and a minimal breakfast

the bed was very comfortable, and the spa tub was great

a bar cafe next door with tables on the pavement

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

we could barely not sleep at night as a bar across the street was extremely noisy

good bar and restaurant onsite.

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

coffee at breakfast bar needs upgrading

service was very slow, order at the bar if you are in a hurry

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

breakfast was lovely and varied

the breakfast is served at your table and it is delicious and beautifully presented

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet and comfy place

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

though they have free wifi which is not that strong

the wifi is really not great

no wifi in restaurants so couldn t translate the menu

basic other room facilities

the silence in the area, free parking and wifi and the views from the bedroom.

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

wifi did not work on second floor where i stayed

helped with the wifi and found me a restaurant that delivers to the hotel

no wifi in rooms, only communal area.

- parking - reception area

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

wifi is working very well and we were able to use our computers efficiently for online meetings

breakfast was also good

hotel, great staff, continental breakfast was okay for us

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

breakfast was basic but plentiful

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

outdoor swimming pool is clean and big enough to swim in it

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

the rooms were nice and clean, the pool is great

good but no kids meals before 8

the spa was not open when we stayed as we were out of season

30 staff friendly pool closed spa good but difficult to book

breakfast was pityful

a nice, clean room, a good breakfast

no breakfast served until 9:30, far too late for hikers.

nice breakfast, nice room with great view of the mountains.

breakfast started a little late (9.30) for the early risers, but worth the wait

breakfast was lovely; freshly squeezed orange juice, home made cake, fresh rolls and coffee

needed to leave early the next day, but breakfast was not until 9:30 am

bar and dining downstairs

the pool was really nice, there were several options for the breakfast.

the restaurant is also very nice quality and a great breakfast included

had to miss breakfast as it starts in the hotel at 9am

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

nice view but the breakfast was nothing special, no vegetables again.

poor wifi signal.

wifi very good, able to stream tv

really nothing special. well, the wifi but that's pretty much it.

wifi signal is soo poor in part of the room.

well, had a little bit of problems with the wifi in the room although in the other areas it worked perfectly

was very cold at the main space at night

nice pool, pleasant staff. excellent gym.

no shower facility by the pool

r a payment) and offered more treats the jacuzzi at the spa the beautiful bungalow we

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

breakfast is lacking (i

breakfast was incredibly delicious and the staff super friendly

the breakfast was also great, we especially enjoyed the (homemade

breakfast copious

the breakfast was delicious and we were able to leave our bags during the day while we hiked, which was

good location nice breakfast

breakfast

very well located for our purposes, very cheap, nice breakfast, i will come back.

breakfast not included in the price.

friendly staff, and accommodating my need for late check

adjoining rooms for the kids as well

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

no complains. perhaps the gym could be somewhat better equipped.

one of the plates in the snack bar was quite low quality for such a place.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

gym was nice and clean

the swimming pool is pleasant when temperatures are high

staff, amazing food, relaxed atmosphere, spectacular view, nice pool, beautiful

the place needs some refreshing, the swimming pool was overcrowded and not very clean

great pool with beautiful views

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

free parking, good breakfast, great restaurant across the street, extremely clean

well supplied continental breakfast with gluten free options (on request)

the hotel was packed with people. i always found a table at breakfast but just.

breakfast, bed, free parking

it was so clean and comfortable with an excellent shower. breakfast was perfect.

breakfast was delicious and filling

exceptional breakfast! very fresh and delicious.

the breakfast was outstanding, which is unusual in my experience

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

breakfast was sumptuous

helpful staff, clean and good wifi

good wifi and ok breakfast

decent rooms and wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

in the summer there is an outdoor pool

there is a nice swimming pool and a garden

very nice view from balcony, good bed and friendly staff. pool was also nice.

lovely pool and garden area

beautiful views, a lovely terrace and an amazing swimming pool.

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

fab bar area and reading lounge

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

concept of double stage lodgement with 3 rooms and small kitchen was interesting

having the restaurant and bar downstairs was so convenient and dinner was fantastic

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

good location to explore the surrounding countryside, great covered swimming pool .

the room was a bit dirty (dust on the floor and such), the pool was nothing like the pictures

that is not well contented with the pool and the lake

everybody seemed to gather in the irish bar next door (very loud music) which made the bar area redundant which was a pity

warm welcome bar and restaurant on site.

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

the cafe/snack bar had plenty of food and drink and well priced

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

staff is very supportive, and the rooms were super clean and every day we had room service

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

wifi in room

wifi was ok. quiet mostly

wifi a bit slow

wifi was stable.

good, free parking. much better wifi than on previous occasions. nice fresh fruit for breakfast

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

wifi

some problems with the wifi although they were resolved successfully

finally logged in to unsecured wifi from restaurant downstairs

free fast wifi

secure garage parking in basement, was great for my moto, tight for cars

no tv in the room. not so much dishes in the kitchen.

better equipped kitchen. a kettle and pans would have been great

the pool is nice and was never crowded, the gym and terrace were excellent

kitchen was not well equipped at all

no food service ud83dude03 but we had a kitchen so it was wonderful!

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

the bar closed early.

breakfast was very good,

mini bar with fruit juices, water and can drinks, replenished every day

breakfast was too expensive and the buffet was not as good as in other 4 star hotels

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

fantastic gym,

room was spacious and swimming pool very refreshing in august sunshine

the nq bar at the spa and gym club was always closed, but i wanted to try something there

the breakfast was great the personal too

the mini bar had only water.

late check out mas tarde

good staff, bar food was ok. rooms very clean. gym was ok

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

good staff, bar food was ok. rooms very clean. gym was ok

great facilities, good bed, great sauna and gym

and friendly throughout the stay

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

sauna looks great but not working and in the same space as the gym, the shower in the middle of the gym, does not make sense and the gym itself very

gym closed at 11pm

room size is small, breakfast is average. very small gym, no swimming pool.

i arrived they found a room available for early check in

hotel is bright new and has all the amenities needed

wifi dropping constantly not even able to work during my business trip

and the wifi didn t work in the rooms

poor wifi in rooms

wifi did not work

bit hard to find. a good travelling hotel nice breakfast.

breakfast was very good and with large variety

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

coffee not good at breakfast

the breakfast was good with many options of pastries, milk and cheese

english breakfast tea bags. although earl gray tea was available

pretty good breakfast, complete and a good value for money.

breakfast was good and the price was very good if you think on everything that the hotel provides

locatie, easy acces to metro to madrid goodwill breakfast.

good selection of breakfast foods, ample coffee, fruit juices

i like that they let me had an early check in to the room

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

staff were helpful with early check in and taxi ordering

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

they upgraded our room and let us have a late check out without extra charge

very friendly helpful staff, great price, good wifi.

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

the wifi maintained a good connection, even during times i required video conferences

the free wifi was excellent

room was clean and tidy every day, and the wifi was fast

the pool was fantastic

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

the pool is not too deep, for an average sized person, except a depth to the half of the body

the pool, the cleanliness of the room

the pool was very pleasant and it was a great experience to explore the communal areas

slow lifts if you're on the upper floors & poor wifi

and coffee facilities in the room would have been perfect, as would have info when the wifi password expired, but we rang reception and they gave us the new password right

wifi connection was rather poor

wifi was really really slow

rooms can be bigger and wifi can be better.

while we were in the room so i have to say soundproofing is good, no complaints about the wifi (on the contrary, it was actually fast), and i have to emphasize, again, that it was very (-)the wifi was a bit slow. other than that, it was perfect ! (+) the high speed wifi was amusing (-)wifi was weak. (+)it has a nice enviroment. the rooms were clean and welcoming. the wifi was very fast. (+) wifi is good and free (-)wifi is really poor (-)wifi gets weak at daytime. (+)everything good .wifi poor. (+)room was spacious & comfortable, plenty of accessories in the bathroom & the wifi was excellent

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

nothing really - bar a bit boring

more of a lounge bar area and snacks

we loved the fact that the hot breakfast portion was cooked individually instead of buffet style

i would love to have a coffee machine at the property and the gym open earlier than 9am.

late check out

gym was out of service

covid has impacted services (gym sanua)

easy check in, friendly staff, good internet, good gym, clean.

internet wifi connection.

we had a problem with wifi, but finally we could change a room and everything was ok.

wifi signal quality was poor, i was using better my 4g than the network provided for the hotel

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

wifi decent too

very slow wifi.

location, excellent wifi, supermarket round the corner, popular madrid nightclub opposite

wifi in room, good location, supermarket round the corner, opposite popular madrid nightclub

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout the hotel, fast lifts

free wifi

property was clean and the staff were great. bar man was lovely.

gym could use a bit of a pick me up, but for a hotel gym it had the basics

very helpful staff, friendly and knowledge of area , breakfast attendant very freindly,

nothing - although maybe they could start breakfast a little earlier at 7am rather than 7.30am!

also, delicious breakfast buffet

clean, large, comfortable room. amazing breakfast for price paid. nice bar for drink before bed.

in the restaurant does not begin until 8pm (culturally appropriate but inconvenient for us with kids- if you eat earlier know you’ll need other arrangements

has i been staying longer i would have used the gym and the pool

fantastic breakfast

is just across from the chamartín train station which was an easy walk over with luggage and kids (if you have a lot of baggage you’ll walk a bit further to take the escalators

some issues with wifi stability

no swimming pool, not very good wifi

the wifi speed.

wifi was great

i needed to do some work during our stay - the wifi was free and decent

somehow the wifi works perfectly on my phone, but can't connect to my laptop.

good wifi

wifi worked well, but the setup is not secure as encryption is disabled, have to be on vpn all the

surprisingly the speed of the wifi was super

speed of wifi

the wifi was great and the shower was fantastic... that's about it

thing that could be improved is the wifi connection, signal was lost pretty often and strength wasn't enough for some apps/videos

wifi pillow and mattress not comfortable toilet was broken for 12 hours and they couldn t give us

the wifi functioned well

wifi kept cutting out and no english channels on great television apart from stock market not even

very helpful staff and great breakfast.

the buffet style breakfast was okay, nothing fancy. we walked 10 minutes to have dinner at

breakfast is not bad, but could be better, did not have any cheese or ham, but the pictures showed

it was spotless, staff super friendly, excellent soft pillows and good continental breakfast

the breakfast and the friendly staff were great !!

wifi is always questionnable

the wifi is a bit slow and the pressure of the shower is not proper.

great location, good wifi, very big room,

staff were courteous, facilities and free wifi pre checkin in the bar, decent coffee, attention to detail, luxurious room and comfy

was awful, just got low quality wifi in the shower area, internet is a basic needs, i got better internet in cheaper hotels than

wifi at this hotel sucks !!!

wifi very

sized bedroom, nice bathroom and excellent highspeed wifi

wifi speed

was a bit disappointed to the fact that there was only slow speed wifi included