there was no breakfast serve.

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

30 staff friendly pool closed spa good but difficult to book

the spa was not open when we stayed as we were out of season

food and bar available on site and a good choice for breakfast which was served until 11am

breakfast was pityful

sits at the end of quite a lively area with plenty of bars

bar and dining downstairs

the breakfast is served at your table and it is delicious and beautifully presented

has a lovely spot with a nice chimney

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

ditional cost) and the spa/pool area

we wanted to try the spa and it wasn't working

at the end of the stay we were charged eu 50 for spa services

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

amazing swimming pool, wonderful views from dinner terrace

wifi is working very well and we were able to use our computers efficiently for online meetings

we had to leave before breakfast was served, but they prepared us a breakfast with what they

breakfast was also good

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

room and the breakfast.

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

great pool with beautiful views

amazing views. the swimming pool was a paradise.

the place needs some refreshing, the swimming pool was overcrowded and not very clean

swimming pool is a bit cold but nice

the restaurant is also very nice quality and a great breakfast included

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

nice view but the breakfast was nothing special, no vegetables again.

excellent spanish breakfast

place with a magnificent view, excellent staff and amazing breakfast

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

the cafeteria saved the day with drinks and bar food

a more varied selection of food in bar and restaurant.

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

nice breakfast, nice room with great view of the mountains.

breakfast is simple and delicious

breakfast started a little late (9.30) for the early risers, but worth the wait

no breakfast served until 9:30, far too late for hikers.

breakfast was lovely; freshly squeezed orange juice, home made cake, fresh rolls and coffee

the staff was friendly and warm, the facilities were super clean and the breakfast was awesome

the breakfast was also great, we especially enjoyed the (homemade

breakfast was incredibly delicious and the staff super friendly

breakfast was lovely too

location, comfortable bed, clean room, nice breakfast

the wifi was terrible and extremely poor

good wifi connection as well

comfy, friendly staff easy good wifi so work was smooth

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful

very friendly manager and breakfast room staff

exceptional breakfast! very fresh and delicious.

breakfast was amazing

breakfast, location and stuff

breakfast was delicious and filling

fab bar area and reading lounge

no wifi in rooms, only communal area.

helped with the wifi and found me a restaurant that delivers to the hotel

wifi did not work on second floor where i stayed

it's located right nearby the road and has the parking which is good

- parking - reception area

only disappointment was that the pool wasn’t quite open yet because it was early may

lovely pool and garden area

very nice view from balcony, good bed and friendly staff. pool was also nice.

peaceful, nice pool, close to mountains and town. good parking - free!

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

the wifi was mostly non existent

the silence in the area, free parking and wifi and the views from the bedroom.

tv, no telephone, no in room tea/coffee, very patchy wifi etc

) and wifi working only at the reception

basic other room facilities

the rooms were nice and clean, the pool is great

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

outdoor swimming pool is clean and big enough to swim in it

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

coffee from the bar was delicious

the overall experience (i was traveling with 3 kids) was great

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

the room was a good size and the wifi worked well

internet wifi was unreliable no parking breakfast buffet unimpressive

wifi good for me the price was little high for a week night but i would highly recommend and

it is a classic hotel with good size rooms and a beautiful pool

breakfast good, tasty, wide assortment, in nice room

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

breakfast was in a bar next door with bad service and a minimal breakfast

a bar cafe next door with tables on the pavement

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast could have had more selection and the bar could have been open in the evening

we could barely not sleep at night as a bar across the street was extremely noisy

service was very slow, order at the bar if you are in a hurry

good bar and restaurant onsite.

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

golf course 10 minutes drive

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

the wifi. it doesn t work in the bed room. it he signal is too weak.

poor wifi signal.

is a constant: the wifi

wifi very good, able to stream tv

wifi signal is soo poor in part of the room.

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

very well located for our purposes, very cheap, nice breakfast, i will come back.

free parking, great breakfast, friendly staff, nice room

good location nice breakfast

good localization, very friendly stuff, good breakfast, close to train station, grocery store.

pool, short walk to the bus stop

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity plug next to one side of the bed

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

good location to explore the surrounding countryside, great covered swimming pool .

good spa facilities. decent facilities.

close to the nautical club, where we spent most of the day at the pool and the nearby facilities

adjoining rooms for the kids as well

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

no complains. perhaps the gym could be somewhat better equipped.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

gym was nice and clean

it was nice to have a gym in the building even tough it is very small

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

helpful staff, clean and good wifi

wifi was not good. didn t work most of the time.

good wifi and ok breakfast

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

decent rooms and wifi

well supplied continental breakfast with gluten free options (on request)

great location for shopping and costco trips. nice facilities. clean. good breakfast.

breakfast was excellent

it was so clean and comfortable with an excellent shower. breakfast was perfect.

the hotel was packed with people. i always found a table at breakfast but just.

lovely old property which was right by the aqueduct. nice friendly bar and outdoor seating area.

very good breakfast. very helpful staff at reception

antic style cozy hotel and breakfast is good also.

why is the room mini bar price so expensive when the hotel bar prices are very good?

to city, free parking, lovely room, great breakfast

she leaves plenty of food in the fridge, more than enough for breakfast

house was very attractive and more than roomy enough for our family of four + fully equipped with kitchen, washing machine and anything

spacious. well stocked kitchen. lots of food provided. clean.

our kids liked it

apartment is across the street from some kind of teen club and the friday night we stayed there, kids were out celebrating until early morning hours, so it was quite noisy in the front bedroom

we loved it :) everything we asked for from the reception was organised very fast, people at the bar and restaurant were very kind and helpful, housekeeping was great as well

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

had the only suite which was lovely with a four poster bed and a spa bath

bar and breakfast was excellent and staff very pleasant

very close to everything and has a roof bar yes

the roof terrace bar was also a real bonus we watched the sun go down on the aqueduct whilst sipping cold beers-

they also offered a late check out so we didn’t have to carry our bags with us all day

the bar could have been staffed for longer hours

highly recommended to have some drinks in the bar in the terrace of the building

wifi didn t work in our room

the hotel had good wifi, but our room was a dead spot.

wifi didn't work most of the time

free sweets in reception, good wifi and warm rooms

good shower and wifi

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

one of our party was unwell and the hotel accommodated an early check in

laundry facilities were a bonus

no price list for laundry.

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

good wifi

decent wifi, comfy beds, and room

comfy bed and good wifi, bathroom maybe a bit outdated

clean and comfortable, close to the main points in the city, wifi is good, staff are very nice

wifi was a little spotty, no kettles or microwaves or anything in the rooms.

the bar is very popular with locals and has a great local vibe

) they have a restaurant and bar onsite

great tapas bar downstairs,fantastic location, good value

enjoyed some beer and tapas in the bar where the bar person really looked after us

very pleasant family run hotel with a friendly bar and excellent restaurant, this was my second stay and i will go again

room was great, the wifi worked perfectly and the water was hot and plentiful

very good restaurant, extraordinary attentive and professional receptionists, cosy beds,good wifi

wifi is slower than dial up in the 20th century

wifi good

art from the shock of having to pay extra for pool/sauna) and the valet parking worked perfectly

well at least the king bed was… the kids didn’t complain about theirs

of the old town, less than 5 minutes walk to the aqueduct and the alcazar, out of season the bar is closed and the restaurant is only open for breakfast, however there are good places for

loved the spa bath

dining area is very small and can have screaming kids

this was fine since our kids were older so we put them in 1 room

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

rooms were large and well appointed with mini bar and filter coffee machine

was extremely helpful in trying to get us on the parking app and recommended a fabulous tapas bar san miguel which was fantastic

of castle from room, garage for car, walk to all attractions, very friendly staff, great little bar and terrace

car parking was easy and there was an ev charger in the garage that u used for my tesla

terrace bar was not open while we were there.

near city center. free parking. great restaurant and tapas bar. good price. good wifi.

no working wifi in the room

wifi ok

awesome parking lot

it wasn't very close to any bars or restaurants. having said that the hotel bar was good.

pool and sauna hours are 1700-2100.

access to the indoor pool is not senior friendly the

the open spaces and gardens are beautiful and a view from the bar and restaurant to transfix you

fantastic pool and garden

outside pool was closed

the cafe/snack bar had plenty of food and drink and well priced

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

wifi in room

good, free parking. much better wifi than on previous occasions. nice fresh fruit for breakfast

r end of corridor), very isolated - car essential

the worst of all was so called wifi, the speed of dial up was faster than their connection, really really poor at all times of the

wifi a bit slow

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

it was cozy and very comfortable and it was nice there was a kitchen.

staff were good, gym and wifi are good. it has a good workspace for working remotely.

the kitchen had nice appliances

kitchen could be better equipped with cooking tools and a coffee maker and toaster.

kitchen was not well equipped at all

breakfast was delicious

everything was fine, breakfast doesn’t have huge variations but few and very good products .

all staff unbelievable helpful and friendly, breakfast

i arrived they found a room available for early check in

power outlets, but sadly not on both sides of the bed (not a problem though, but a nice to have) breakfast was excellent: delicious and a great variety of foods to choose from

also the wifi doesn t work so good

wifi dropping constantly not even able to work during my business trip

the property was quite out the way the rooftop terrace was unreachable wifi was poor

poor wifi in rooms

small swimming pool, free parking, free wifi, etc)

fantastic gym,

outside pool area was lovely and pool had an outdoor bar which was great as i am disabled and need easy access, also lifts available so easy access to

was fab very spacious and comfortable and all facilities in room excellent

room was spacious and swimming pool very refreshing in august sunshine

breakfast was fine, good coffee

very good and cheap food from room service

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

we couldn t get wifi in our room

complicated wifi access

free wifi was truly terrible

comfy bed friendly staff good wifi local shops

gym and spa was not working which made us upset.

nice pool

the hotel lobby and bar very nice and modern, the restaurant very good space and the food delicious

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

the staff were amazing especially the bar staff who could not do enough to please

the pool is amazing too and in general the stay at the hotel was really pleasant

nice and comfortable room with good buffet breakfast, very close to chamartin station

advertise with gym. there is a threat-mill and a few dumbbells. not a proper gym. disappointed

is just across from the chamartín train station which was an easy walk over with luggage and kids (if you have a lot of baggage you’ll walk a bit further to take the escalators

room furnisher is old. windows are not safe if you have kids travelling with you.

limited range of food on offer in the hotel's restaurant but there was an excellent bar only a few metres away

wifi was slow but that's the only bad thing i can say

the hotel is very fancy , the wifi is working very good. its located in a quiet place.

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

wifi a bit intermittent

good wifi

th pool), small gym, and a good breakfast.

place, swimming pool seems fantastic even though we could not use it

it was not finish and something were not usable

lobby bar closes too early for a hotel

amazing friendly stuff,great room,small but comfort gym.perfect for such priceud83dudc4d

i would love to have a coffee machine at the property and the gym open earlier than 9am.

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

late check out

easy check in, friendly staff, good internet, good gym, clean.

great breakfast and i was happy to use the gym facility after a long vacation.

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

there is a bar there and a burger king at the train station, but not much else

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

location was great for proximity to chamartin train station. good restaurant and bar on site.

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me no kids is half price so she changed the bill

the pool, the cleanliness of the room

the pool was fantastic

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

the pool was very pleasant and it was a great experience to explore the communal areas

the pool is fantastic and the entire facility has so many extra rooms

the wifi maintained a good connection, even during times i required video conferences

the free wifi was excellent

excelent wifi

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

i like that they let me had an early check in to the room

staff were helpful with early check in and taxi ordering

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

location, excellent wifi, supermarket round the corner, popular madrid nightclub opposite

the room size, clean and tidy, charging points are everywhere and, fast wifi service and

very slow wifi.

free wifi

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout the hotel, fast lifts

perfect for working remotely; big desk, great light and powerful wifi connection

wifi decent too

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

good wifi connection, spacious room and comfy bed.

could not get connected using the wifi.

sized bedroom, nice bathroom and excellent highspeed wifi

was a bit disappointed to the fact that there was only slow speed wifi included

high-speed wifi

the free wifi wasn't particularly good.

free wifi is clearly throttled to 'encourage' you to move onto the very expensive high speed connection