wifi coverage indifferent.

wifi kept freezing.lighting in room poor not good for reading.

only hotels with a restaurant, parking and wifi

wifi signal is weak and unstable although the router was very close

free wifi which was just adequate, but other rooms maybe better

pets are able to sit in the bar area with you which is a

for northern spain ferryports excellent bar and restaurant typical spanish but great value cctv cameras covering car park receptionist

room very clean and comfortable. nice bar and restaurant and very good food.

very handy with bar and restaurant next door and fab as it was pet friendly

it’s proximity to the motorway. ev charging and delicious food on offer

pool, short walk to the bus stop

there is a nice swimming pool and a garden

only disappointment was that the pool wasn’t quite open yet because it was early may

the pool was lovely and spacious around for relaxing

very nice view from balcony, good bed and friendly staff. pool was also nice.

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

facilities are also great, heated swimming pool

the fact that there is a pool is a massive advantage for the kids

sunset and relaxing time by the pool

the pool, the surrounding area, the views, the food, the decor, the restaurant, the bedroom

breakfast was held in the bar with plenty to chose from, very good value at just 5€

clean, decent sized room. bar and restaurant good.

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and staff very friendly and helpful - fpod was excellent

would have liked some tapas choices in the bar but as it was good friday none on offer.

coffee isn't self service so have to get the bar man to make each time

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

problems with wifi on the last day

wifi reception in my room 210 was very poor and erratic

the wifi you have to ask them to connect, and at 5 am the day of checkout it was already down

great speed and stable wifi

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

service, cleanliness, bar and restaurant

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

the price was excellent for 4 people in one room. the air con and wifi was great

location was good and had good parking. on site bar and tapas were very good.

clean comfortable friendly staff excellent location with parking although it is limited

could not open window as room was above a bar terrace which remained noisy till around 00:30

very clean and courtyard seating outside bar below hotel

seems to have no encryption)

internet worked well, but the wifi is not secure

i could not connect to the wifi as the signal was weak.

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

expensive, poor a/c, non exsistance free wifi!

wine at the bar was a but pricey for spain, and i wish they had a shuttle service to the airport

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

clean and good breakfast. parking space.

clean room, excellent breakfast, wonderful service and good connection to the city via metro

unfortunately stayed at room 101, right next to reception and bar and is definatelly a room not to stay again, very noisy at night with other guest arriving and

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

the rooms were nice and clean, the pool is great

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the pool is small, but calm

small swimming pool, free parking, free wifi, etc)

also the wifi doesn t work so good

wifi did not work

and the wifi didn t work in the rooms

luckily i had my laptop wired on wifi

gym closed at 11pm

no facilities ... no gym ...restaurant has limited menu

great breakfast! comfortable bed and stay as very quiet. excellent facilities and very clean.

i arrived they found a room available for early check in

room size is small, breakfast is average. very small gym, no swimming pool.

complicated wifi access

we couldn t get wifi in our room

free wifi was truly terrible

comfy bed friendly staff good wifi local shops

the pillows were heaven. and the room service was good !

nice pool

no coffee or tea available until bar opened in the

very nice hotel close to my work good breakfast nice swimming pool

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

a gym would be nice

and friendly throughout the stay

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

clean, comfy and perfect swimming pool and the bar

was fab very spacious and comfortable and all facilities in room excellent

the gym is quite small and poor for a 5* hotel. they used to have a bigger and much nicer one.

spa is not included in the price and children are not allowed to enjoy it

spa was closed and sometimes it took a while to get served at the bar area inside as staff were busy on the reception desk

cleanliness, nice staff, good facilities, strong wifi, comfortable beds

wifi a bit intermittent

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

good wifi

clean, kind and english speaking staff, room and bathroom of good dimensions, wifi working good, on a calm district so no noise from the street, many restaurants at walking

place, swimming pool seems fantastic even though we could not use it

a nice pool on the roof, and a small but usable gym on the ground floor

amazing friendly stuff,great room,small but comfort gym.perfect for such priceud83dudc4d

staff was amazing loved michael and martha and the pool was great!!!

free parking on the street - close to metro station - 24h gym - clean, confortable room - super welcoming

the breakfast was delicious, with a huge variety of food and pastry

pool closes in september.

room and bathroom we stayed in were very clean, and there was a small swimming pool on the 6th floor

the bar the location the garden the staff

bar service was exceedingly slow - but let’s face it no one is going anywhere

a shuttle n bus is also available between the airport and the hotel

the pool was also freezing cold, making it unbearable to swim

airport shuttle bus seduces also provided making transport cheap and easier

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

i was also impressed by the laundry service via wewash app

i had the wifi password for free

wifi was excruciatingly slow

loud construction going on continuously during the day which was incredibly disruptive and the wifi in the rooms was so weak/bad that i couldn t have meetings or download/upload documents

you don’t have to pay for the breakfast of the kids.

very friendly staff, good breakfast :) room service works perfectly

the pool was great!

brought two kids (1 year old, 2 years old)

is just across from the chamartín train station which was an easy walk over with luggage and kids (if you have a lot of baggage you’ll walk a bit further to take the escalators

fantastic breakfast

the hotel is just across the train station and is extremely convenient for early trains the breakfast could be served earlier, 7 am was too late for me

the hotel provide late check out for a nominal fee

location was great for proximity to chamartin train station. good restaurant and bar on site.

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

good bar food and welcoming staff

fast wifi and a big

the wifi was a bit slow in our room and sometimes would disconnect.

good breakfast & reliable wifi

wifi was not great

very comfortable shower, quality wifi

gym needs to be reserved in advance in order to use

i would love to have a coffee machine at the property and the gym open earlier than 9am.

covid has impacted services (gym sanua)

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

it was a little difficult to access the gym.

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

great location for transiting through madrid. bonus having bar on site and outside sitting space

wifi in room

the worst of all was so called wifi, the speed of dial up was faster than their connection, really really poor at all times of the

wifi was stable.

r end of corridor), very isolated - car essential

fast wifi

nice and clean , however the wifi was weak and there is no shuttle to the airport we made our own arrangements

all great! just wifi wasn t working in the room

wifi was not stable in the room

the wifi didn t work at all and the tv didn t have conection to internet

wifi was adequate, and the room had plenty of power plugs for charging

location comfy clean beds toiletries aircon wifi staff

station away from airport, ~20 minutes to downtown madrid), elevator, airco, wifi, clean, extra sheets and towels

comfortable bed. clean room. good wifi

close to metro

i wish i could've had the wifi password, i didn't find it anywhere, but i also forgot to ask! :)

bar wasn't open on saturday night charge for use of garage should have been included in the

nice personel, early check in and made our stay as confortable as possible with our little

nice pool bar at the corner 4

early check in time

great location in a cute town- close to restaurants and the bar next door is

clean, airport shuttle, price and nice location

airport shuttle works a treat

quick shuttle

very efficient reception and shuttle service♡ in spite of the hours gracias!!!!

free airport shuttle, confy beds and pillows. perfect for a one-two night stands.

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

rooms a bit tired. shame no bar / restaurant.

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

connecting door between the rooms, so if you have small kids it is a problem

early check in was ideal

no laundry facilities

i loved how late check out was an option !!!

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

very clean and modern. great washroom. they allowed an early check in.

the laundry mat was near by

bar in the back of the place

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

brand new cleanliness, staff kindness room large bathroom huge, with large shower box restaurant wifi

wifi was free and fast

i wish wifi was available for a fee, to have the option to buy it if you want to use it.

booking, it showed that no wifi, but actually, free wifi was provided

good wifi

they help me with early check in

there is a bar area next to the restaurant

comfortable bed, excellent breakfast, reasonable walking distance to the metro

good airport layover , got late check out for free

helpful staff, they let me stay later, for a late check out, to make an afternoon flight, the shuttle did not stop by the door, so

location, excellent wifi, supermarket round the corner, popular madrid nightclub opposite

wifi in room, good location, supermarket round the corner, opposite popular madrid nightclub

very slow wifi.

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout the hotel, fast lifts

free wifi

had to sign in to the hotel's wifi several times

wifi in room e6 did not work

comfy bed and room and also quiet and clean with reliable wifi

the room was very comfortable, the wifi was good and the bathroom had a hairdryer, which was very important for me

clean, fast wifi, good breakfast, very friendly staffs, comfortable beds, modern bathroom, efficient air

the free wifi wasn't particularly good.

wifi at this hotel sucks !!!

wifi speed

wifi sometimes hung up - definitely needs improvement

was a bit disappointed to the fact that there was only slow speed wifi included

good wifi connection, spacious room and comfy bed.

wifi signal quality was poor, i was using better my 4g than the network provided for the hotel

wifi is very limited only to one device

we had a problem with wifi, but finally we could change a room and everything was ok.

perfect for working remotely; big desk, great light and powerful wifi connection

the pool was very pleasant and it was a great experience to explore the communal areas

the pool facilities coud have been cleaner / better.

the pool was fantastic

the pool is fantastic and the entire facility has so many extra rooms

the pool, the cleanliness of the room

clients have to pay for sauna and gym facilities

additionally, a waitress (asian) at the bikini bar treated us very poorly during breakfast on our first morning

pool is for adults only so my 11 year old son could not use it for a swim

a minor detail, the gym and pool is in a separate part of the building provided by a different

bar amenities did no seem void of life as in many other establishments

very friendly helpful staff, great price, good wifi.

room was clean and tidy every day, and the wifi was fast

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

wifi was good and the air conditioning worked well

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

service at the bar was excellent and the bed was very comfortable.

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

fast laundry service

good business hotel, with excellent quality of bed, good breakfast, and a nice gym.

gym was to small

gym hall îs very small

no gym

the room was just right, good wifi, very clean, friendly

good wifi

sometime there were some issues with the wifi but that was okey.

good value north of madrid center...easy access to airport and good wifi.

the bed was very comfortable, lots of programmes on the tv, great wifi for multiple devices

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

the wifi on my phone worked well - the wifi on the laptop did not work at all.

wifi worked well, but the setup is not secure as encryption is disabled, have to be on vpn all the

surprisingly the speed of the wifi was super

a/c, wifi, tv, etc)

and large rooms, very clean and comfortable, good wifi, good value, decent location in madrid

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

staff were helpful with early check in and taxi ordering

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

i like that they let me had an early check in to the room

several different types of business close - restaurants, laundry

the wifi was unreliable

near the metro quiet area beds are the best wifi is wonderful modern facilities rooftop restaurant friendly staff

safe was broken. never got the wifi code to work.

the restaurant is great, and the breakfast buffet is really complete and of great quality

the cleanliness, the services, the friendly staff, the pool in the roof terrace and the gym